Module 2: Enhanced ITIL Service Value System (SVS)
- Evolution of the Service Value System in Version 5
- Updated governance approaches
- How guiding principles apply in AI-enabled environments
- Value chain activities enhancements
Starts from
USD 445
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
What the Bridge Covers
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Jakarta, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.
8 hours of instructor-led training
8 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Bridge Digital Courseware
Practice questions, mock assessments and revision materials
PeopleCert ITIL V5 Foundation Bridge exam voucher
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL (Version 5) Foundation Bridge Training Course
Do You Qualify for the ITIL (Version 5) Foundation Bridge Exam?
Value for You and Your Team
The ITIL Foundation Bridge (Version 5) exam tests only what is new and changed in ITIL (Version 5) relative to ITIL 4. Existing ITIL 4 knowledge is assumed as the baseline and is not re-tested. The exam covers the five topic areas PeopleCert publishes for the Bridge: key enhancements in ITIL (Version 5), digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL (Version 5) in practice. Through a combination of multiple-choice questions, candidates are tested on their understanding of the differences between ITIL 4 and ITIL (Version 5).
IT Service Manager
ITSM Practitioner
Service Desk Lead
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
ITIL-certified Professional
Roles, Demand and Earning Power
ITIL skills are now a baseline requirement for IT service roles across Jakarta, from the banks and telcos in the central business district to the e-commerce and fintech firms scaling nationwide. As organisations modernise IT operations and adopt cloud and AI, employers want professionals who hold the current ITIL credential. Demand runs from service desk analysts up to heads of IT service management, and here is what the Jakarta market is paying right now.
Designation
ITIL (Version 5) Foundation Bridge Certified Professionals in Jakarta : Salary Insights and Trends
Hiring Companies in Jakarta
Glassdoor · Jobstreet (Jakarta) 2026
Source: Telkom · BCA · Indosat Ooredoo Hutchison · Astra
ITIL 5 is fast becoming the standard employers expect. Bridge your ITIL 4 credential, keep your service management skills current, and stay ahead in Jakarta. Start your upgrade today.
Jakarta's banks, telcos and digital platforms are modernising IT operations fast, and they increasingly ask for the current ITIL credential. The bridge takes you from where you stand today to where the market is heading. Here is the difference it makes.
Sources: Glassdoor, SalaryExpert, Jobstreet (Jakarta) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation Bridge path in Jakarta is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.
of the ITIL (Version 5) Foundation Bridge Certification Training
The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.
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With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.
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Built on the New Syllabus
The ITIL 5 Foundation Bridge focuses on what is new and changed, building on the ITIL 4 knowledge you already hold. By the end of the one-day programme, you can apply the updated concepts and are ready for the bridge exam.
You will learn what is new and refined in ITIL 5 relative to ITIL 4, including the key enhancements, structural updates and new concepts such as the product and service lifecycle and value stream management, so you can transition with confidence and know exactly what is different.
Understand how ITIL 5 reflects modern digital and AI-enabled environments, and how growing complexity across cloud, multi-supplier and automated delivery shapes service management across the full lifecycle.
Work with the product and service lifecycle as a core organising principle, from discovery and design through build, operation, delivery and support, and see how it structures digital service management.
Gain clarity on the new, renamed and redefined terminology in ITIL 5 so you can communicate consistently with teams, partners, suppliers and business stakeholders at different stages of adoption.
Explore how ITIL 5 reinforces value creation across the full stakeholder ecosystem, linking strategy to delivery and emphasising measurable, outcome-focused results, sustainability and experience.
Learn how to integrate the enhancements into your existing ITIL 4 knowledge and apply the updated guidance to improve collaboration, performance and results in your own organisation.
for Professionals and Teams
We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations looking to upgrade employee knowledge to the latest ITIL framework, standardise service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customised to organisational requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customised coaching support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
USD 445
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.
Your Trusted ITSM Training Partner
Invensis Learning delivers structured ITIL 5 Foundation Bridge training for professionals and organisations who want to keep their service management skills current. Our programmes combine experienced, accredited instructors, PeopleCert-aligned courseware, flexible delivery and learner-focused support. As an ISO 9001:2015 and ISO 27001:2022 certified training organisation and a trusted PeopleCert and AXELOS partner, we help you move from ITIL 4 to the latest ITIL credential with a clear, supported path, whether you enrol as an individual or train a whole team.
200K+
Professionals Trained
12M+
Hours of Training Delivered
4
Flexible Learning Modes
98%
First-Attempt Pass Rate

ISO 9001:2015 Certified

ISO 27001:2022 Certified

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Leaders in Training industry for 12+ years

Over 5000 five star reviews
Level AA conformance, W3C WCAG 2.2
Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL V5 Foundation Bridge Training Location in Jakarta
Hotel Indonesia Kempinski, Jalan Haji Mohammad Saleh Ishak, RW 05, Menteng, Jakarta Pusat, Daerah Khusus Ibukota Jakarta, Jawa, 10310, Indonesia
ITIL V5 Foundation Bridge Training Location in Jakarta
Grand Hyatt Jakarta, Jalan Haji Mohammad Saleh Ishak, RW 05, Gondangdia, Menteng, Jakarta Pusat, Daerah Khusus Ibukota Jakarta, Jawa, 10350, Indonesia
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ITIL (Version 5) Foundation Bridge training for individuals and teams. Select a city in Indonesia to view upcoming dates, formats and pricing.
Here's everything you may ask...
The ITIL Foundation Bridge Version 5 is a transition qualification from AXELOS and PeopleCert for professionals who already hold any ITIL 4 certification and want to update to the latest ITIL standard. It focuses only on what is new in ITIL 5, so you upgrade efficiently. It suits ITSM professionals, service desk and operations leads, consultants and trainers.