Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN SIAM Professional Certification?UntitledYour Route to Multi-Supplier Leadership

    The EXIN SIAM Professional (SIAM-P) is the advanced, second and highest level of the EXIN SIAM certification scheme, and this SIAM Professional certification training in Italy prepares experienced ITSM professionals to apply Service Integration and Management across complex multi-supplier environments. Awarded by EXIN, the credential validates your ability to implement, govern and improve SIAM in organisations that depend on many IT providers at once. The programme is built on the EXIN SIAM Professional Examination Specification and the SIAM Body of Knowledge (SIAM BoK) published by Scopism. It readies you for the scenario-based EXIN exam: 40 questions in 90 minutes, closed book, with a 65% pass mark, spanning five topic areas from Discovery and Strategy through Run and Improve. The certification is valid for lifetime, with no renewal required. With Italia Digitale 2026 and PNRR cloud migration multiplying the suppliers Italian organisations must coordinate, SIAM Professional signals that you can integrate and govern them end to end. Take the next step in your service integration career with Invensis Learning.

    Invensis Learning is an EXIN Accredited Training Provider in Italy, approved to deliver official SIAM Professional training using EXIN-aligned courseware and the EXIN SIAM Professional Certification Examination Content Outline(ECO).

    What Is the EXIN SIAM Professional Certification?Your Route to Multi-Supplier Leadership

    The EXIN SIAM Professional (SIAM-P) is the advanced, second and highest level of the EXIN SIAM certification scheme, and this SIAM Professional certification training in Italy prepares experienced ITSM professionals to apply Service Integration and Management across complex multi-supplier environments. Awarded by EXIN, the credential validates your ability to implement, govern and improve SIAM in organisations that depend on many IT providers at once.

    The programme is built on the EXIN SIAM Professional Examination Specification and the SIAM Body of Knowledge (SIAM BoK) published by Scopism. It readies you for the scenario-based EXIN exam: 40 questions in 90 minutes, closed book, with a 65% pass mark, spanning five topic areas from Discovery and Strategy through Run and Improve. The certification is valid for lifetime, with no renewal required.

    With Italia Digitale 2026 and PNRR cloud migration multiplying the suppliers Italian organisations must coordinate, SIAM Professional signals that you can integrate and govern them end to end. Take the next step in your service integration career with Invensis Learning.

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Italy, approved to deliver official SIAM Professional training using EXIN-aligned courseware and the EXIN SIAM Professional Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Professional Training Course

    End-to-End Learning and Certification Readiness

    • Structured SIAM Professional Certification training in Italy designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized SIAM Professional course online materials that support step-by-step learningTopic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered through Instructor-led SIAM Professional training in Italy by experienced trainers with relevant service integration and management expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Italy

    • Flexible learning options available for professionals seeking SIAM Professional training online
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to SIAM Professional
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance on certification preparation as part of the SIAM Professional certification program in Italy
    • Earn a SIAM Professional certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Italy
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability building through a Corporate SIAM Professional training program designed for team-based learning initiatives

    SIAM Professional Certification Eligibility in ItalyDo You Qualify for the SIAM Professional Exam?

    SIAM Professional requires SIAM Foundation as a prerequisite credential. Make sure you meet the following requirements:

    • Hold a valid EXIN SIAM Foundation credential (mandatory prerequisite).

    • Recommended: 2+ years of experience in service management, service integration, vendor management, or transformation roles.

    • Familiarity with at least one complementary framework (ITIL, Lean, Agile, DevOps, or COBIT) is strongly recommended.

    • Active participation in the full 2-day course is required to take the exam.

    What You Gain from Earning SIAM ProfessionalSkills, Recognition and Career Momentum

    For Individuals

    For Individuals

    SIAM Professional training helps experienced ITSM professionals prove they can lead service integration across multiple suppliers. It suits IT service managers, service delivery leads, vendor and supplier managers, and consultants responsible for governing complex provider ecosystems. Whether you are formalising a service integrator role, stepping up from single-supplier management, or leading a SIAM transformation in IT services, banking, telecoms or the public sector, this programme builds capability that employers in Italy actively seek.

    If you hold EXIN SIAM Foundation and want to reach the highest level of the scheme, SIAM Professional is a clear next step. You gain advanced governance skills, scenario-based exam readiness, and a lifetime, globally recognised EXIN credential.

    • Validates advanced service integration skill and boosts your credibility with employers
    • Positions you for SIAM Manager, Service Integration Lead and Head of IT roles
    • Builds the ability to govern multiple IT suppliers to one end-to-end outcome
    • Sharpens judgement through scenario-based practice for the EXIN exam
    • Earns a lifetime EXIN credential recognised across Italy and worldwide
    • Completes the EXIN SIAM scheme at its highest, advanced level
    • Strengthens integration of ITIL 4, Agile and ISO/IEC 20000 across providers
    • Opens senior, higher-paying ITSM roles as Italian employers consolidate suppliers
    For Organizations

    For Organizations

    SIAM Professional group training helps organisations build a service integration capability by equipping senior ITSM teams to govern multiple providers as one. It can be delivered for IT operations, vendor management or transformation teams. For organisations coordinating a growing supplier landscape under PNRR and cloud programmes, this training creates a shared, structured approach to multi-supplier governance.

    If your teams struggle to hold many IT providers to end-to-end outcomes, SIAM Professional training gives them a common language for governance, collaboration and cross-provider process integration that scales across business units.

    • Builds consistent multi-supplier governance across IT operations teams
    • Improves end-to-end accountability when many providers deliver one service
    • Reduces value leakage from fragmented, poorly integrated supplier contracts
    • Standardises collaboration and cross-provider process integration
    • Supports SIAM transformation and cloud-migration programmes
    • Enables tailored, role-based training for your service integration function
    • Strengthens in-house capability to lead the service integrator role

    SIAM Professional Exam Format in ItalyWhat to expect on exam day

    The SIAM Professional exam validates your ability to design, build, and operate a Service Integration and Management capability across complex multi-supplier ecosystems. The exam focuses on the four-stage SIAM roadmap (Discovery and Strategy, Plan and Build, Implement, Run and Improve), service-integrator structures, governance design, transition management, and operating the SIAM ecosystem. Through a combination of multiple-choice and scenario-based questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    Exam ComponentDetails
    Exam NameSIAM Professional
    Conducted ByEXIN
    Exam Duration90 minutes
    Questions40 multiple-choice questions
    Passing Score65% (26 of 40)
    FormatMultiple-choice, open book to the SIAM Professional BoK; online proctored or test center
    Testing BasisOfficial SIAM Professional syllabus
    Testing FormatEXIN online proctored or test center

    SIAM Professional Certification Cost in Italy

    The total cost of earning the SIAM Professional credential typically includes the fee for SIAM Professional training and exam preparation, along with the certification examination cost.

    Training Cost Includes:

    • 2 days of expert-led EXIN-accredited SIAM Professional training
    • EXIN-aligned digital courseware on the Scopism SIAM Professional BoK
    • Implementation roadmap deep-dive scenarios and operating-model design exercises
    • Exam prep support including 40-question full-length mock exams and applied case studies
    • The SIAM Professional training cost in Italy is EUR 1500

    Exam Cost:

    • EXIN SIAM Professional exam fee paid to EXIN
    • Online proctored or test centre delivery via the EXIN candidate portal
    • 40 multiple-choice questions, 90 minutes, 65% pass mark, open book to the SIAM Professional BoK
    • Lifetime-valid EXIN SIAM Professional credential - no renewal required
    • Most Invensis Learning packages bundle the EXIN exam voucher

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    SIAM Careers and Demand Across ItalyRoles, Recognition and Earning Power

    SIAM Professional has become a senior marker of multi-supplier IT governance across Italy, valued by IT services firms, managed service providers, banks, telecoms and public bodies that run complex provider ecosystems. As Italia Digitale 2026 and PNRR cloud programmes multiply the suppliers organisations must coordinate, employers increasingly seek people who can integrate and govern them end to end. Demand sits at the senior end, from Service Delivery Manager to Head of IT, and here is what the Italian market shows right now.

    €55,000

    Service Delivery Manager salary, Italy

    average per year, SalaryExpert 2026

    €78,400

    Service Integration Manager salary, Italy

    average per year, SalaryExpert 2026

    €131,000

    IT Director salary, Italy

    average per year, SalaryExpert 2026

    $10.5bn

    Italy IT outsourcing market

    2025, Statista

    SECTORS HIRING

    • —IT Services and Managed Service Providers
    • —Banking, Financial Services and Insurance
    • —Public Sector and Government (PNRR)
    • —Telecommunications
    • —Energy and Utilities
    • —Consulting and Professional Services

    GROWTH TRENDS

    • —Italia Digitale 2026 driving public-sector cloud migration
    • —PSN targets 75% of public administrations on cloud by 2026
    • —Italy IT outsourcing market worth around $10.5bn
    • —Enterprises consolidating fragmented IT supplier ecosystems
    • —SIAM-certified talent scarce versus a deep ITIL pool
    • —Cost pressure pushing multi-supplier optimisation

    Sources: SalaryExpert, Glassdoor, Indeed (Italy) 2026; Statista (Italy IT outsourcing 2025); European Commission (Italia Digitale 2026).

    The Market Forces Driving SIAM Demand in Italy

    Multi-Supplier Sprawl from Cloud Migration

    Italia Digitale 2026 targets 75% of public administrations on cloud, multiplying the providers each organisation must coordinate and integrate into one end-to-end service.

    SIAM Professional builds service integration skill

    PNRR Delivery Pressure

    Italy must disburse around EUR 191.5 billion in PNRR funds by 2026, and AGID flags weak governance and delivery capacity as a top constraint across public bodies.

    SIAM Professional builds governance capability

    Vendor Governance Gaps in BFSI

    Italian banks and insurers run large, fragmented IT supplier ecosystems, yet many lack a service integrator layer to hold providers to end-to-end accountability.

    SIAM Professional builds accountability frameworks

    Scarce SIAM-Certified Talent

    Italy's ITSM pool is deep in ITIL practitioners but thin in certified service integration leaders, making SIAM Professional holders rare and sought-after.

    SIAM Professional makes you stand out

    Cost and Value Pressure

    Margin and public-spending discipline push organisations to consolidate suppliers, cut low-value work and prove value across a rebalanced provider portfolio.

    SIAM Professional builds portfolio optimisation skill

    Framework Fragmentation

    Teams juggle ITIL 4, Agile, DevOps and ISO/IEC 20000 across competing suppliers, and SIAM provides the integration layer that makes them work together.

    SIAM Professional integrates the frameworks

    Sources: European Commission (Italia Digitale 2026), AGID PNRR implementation report, Statista (Italy IT outsourcing) 2025-2026.

    SIAM Professional is more than a credential. It positions you as the integration leader Italian employers need to govern multi-supplier IT at scale. Start your journey today.

    Your Italy Career Transformation

    Your SIAM Career Before and After Certification

    The Transformation Employers Notice

    Italy's IT landscape is fragmenting into ever more suppliers as cloud migration and PNRR programmes scale, and employers increasingly separate certified service integration leaders from the rest. Here is which side of that line you want to be on.

    Today

    Pay capped in single-supplier roles with limited negotiating leverage

    After SIAM

    Service integration roles in Italy reach into six figures, with IT Director bands around EUR 131,000

    Today

    Overlooked for senior roles that ask for multi-supplier governance

    After SIAM

    Eligible for SIAM Manager, Service Integration Lead and Head of IT roles

    Today

    Strong in delivery, but not in end-to-end provider governance

    After SIAM

    Fluent in governing many suppliers to one accountable, end-to-end outcome

    You earn SIAM Professional

    Before

    SIAM know-how tied to on-the-job experience, not a recognised credential

    Now you have

    A lifetime EXIN credential recognised by Italian and global employers

    Before

    Foundation-level SIAM awareness only

    Now you have

    Advanced, scenario-tested SIAM application at the scheme's highest level

    Before

    Recognition limited when you change sector or employer

    Now you have

    A portable credential valued across IT services, BFSI, telecoms and public sector

    "The gap between running one supplier and integrating many is now a recognised credential, and the employers that matter already know it."

    Join thousands of professionals who trained with Invensis Learning and made the shift.

    Sources: SalaryExpert, Glassdoor (Italy) 2026.

    How to Get SIAM Professional Certified in ItalyStep-by-Step Certification Process

    The SIAM Professional certification path in Italy requires SIAM Foundation as a prerequisite. Once you hold Foundation, complete the 2-day EXIN-accredited training and take the 40-question / 90-minute open-book exam to earn a lifetime-valid credential.

    Step 1: Confirm SIAM Foundation Eligibility

    Confirm you hold a valid EXIN SIAM Foundation credential. SIAM Professional builds directly on Foundation and requires it as a hard prerequisite.

    Step 2: Enrol in the 2-Day SIAM Professional Training

    Choose your preferred Invensis Learning SIAM Professional cohort (2-Day Live Online Bootcamp, E-Learning, or Corporate Group Training). The course goes deep on the implementation roadmap, operating-model design, and complementary practices integration.

    Step 3: Create or Sign In to Your EXIN Account

    Sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 4: Complete the Course and Practice Mocks

    Attend the full 2-day training and complete the scenario exercises, chapter quizzes, and at least one full-length mock exam.

    Step 5: Schedule the SIAM Professional Exam

    Book your exam through EXIN: 40 multiple-choice questions, 90 minutes, 65% pass mark, open book to the SIAM Professional BoK. Online proctored or test centre.

    Step 6: Take the Exam and Activate Your Credential

    Sit the open-book exam. EXIN issues your SIAM Professional digital badge and certificate on passing. Lifetime valid , no renewal required.

    Step 1

    Confirm SIAM Foundation Eligibility

    Confirm you hold a valid EXIN SIAM Foundation credential. SIAM Professional builds directly on Foundation and requires it as a hard prerequisite.

    Step 2

    Enrol in the 2-Day SIAM Professional Training

    Choose your preferred Invensis Learning SIAM Professional cohort (2-Day Live Online Bootcamp, E-Learning, or Corporate Group Training). The course goes deep on the implementation roadmap, operating-model design, and complementary practices integration.

    Step 3

    Create or Sign In to Your EXIN Account

    Sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 4

    Complete the Course and Practice Mocks

    Attend the full 2-day training and complete the scenario exercises, chapter quizzes, and at least one full-length mock exam.

    Step 5

    Schedule the SIAM Professional Exam

    Book your exam through EXIN: 40 multiple-choice questions, 90 minutes, 65% pass mark, open book to the SIAM Professional BoK. Online proctored or test centre.

    Step 6

    Take the Exam and Activate Your Credential

    Sit the open-book exam. EXIN issues your SIAM Professional digital badge and certificate on passing. Lifetime valid , no renewal required.

    Module 1: SIAM Professional - Beyond Foundation

    • Recap of SIAM Foundation core concepts
    • What SIAM Professional adds to Foundation
    • Positioning SIAM in the broader service-management landscape
    • When to use which SIAM structure in practice

    Module 2: SIAM Implementation Roadmap (Deep Dive)

    • Discovery and Strategy: ecosystem analysis and target operating model
    • Plan and Build: detailed design, tooling, supplier onboarding
    • Implement: cutover, transition, and ramp-up
    • Run and Improve: steady-state operations and continual improvement

    Module 3: Designing the SIAM Operating Model

    • Operating-model design principles for SIAM
    • Roles, RACI, and decision-making models
    • Service portfolio and end-to-end service ownership
    • Boundary management and interface contracts

    Module 4: Tools, Information, and Data in SIAM

    • Integrated toolchain across the ecosystem
    • Information and data architecture for SIAM
    • ITSM platform considerations and vendor data exchange
    • Reporting hierarchies and aggregated dashboards

    Module 5: Integrating Complementary Practices

    • ITIL practices within SIAM
    • Lean and Lean IT in a SIAM context
    • Agile and DevOps integration with SIAM service delivery
    • COBIT governance overlay for SIAM

    Module 6: Measurement, Reporting, and Continual Improvement

    • Performance, quality, and value measurement across the ecosystem
    • SLA, OLA, and underpinning contract management
    • Continual improvement and maturity models
    • SIAM Professional exam preparation and final-week revision plan

    Course Curriculumof the SIAM Professional Certification Training

    The SIAM Professional curriculum follows the official SIAM Professional BoK (Scopism) and covers all tested domains across the syllabus.

    • Recap of SIAM Foundation core concepts
    • What SIAM Professional adds to Foundation
    • Positioning SIAM in the broader service-management landscape
    • When to use which SIAM structure in practice

    Candidates who blur Foundation-level recall with Professional-level application often lose marks here.

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    The Advanced SIAM Skills You Will BuildAcross All Five Examination Topic Areas

    In this SIAM Professional training you will learn to design, implement and govern service integration across multiple IT suppliers. The programme maps to all five EXIN SIAM Professional topic areas and prepares you to make sound decisions in complex, scenario-based situations.

    Discovery and Strategy

    Assess organisational readiness, build the SIAM business case and select the right service integrator model for a given multi-supplier context.

    Plan and Build

    Design governance structures, cross-provider process flows, tooling architecture and SLA hierarchies that ready the organisation for SIAM.

    Implement

    Manage SIAM go-live, onboard and offboard providers, establish the service integrator function and handle transition risks in practice.

    Run and Improve

    Govern live boards, manage end-to-end performance and SLA breaches, drive continual improvement and evolve SIAM maturity over time.

    SIAM Practices Across the Stages

    Apply collaboration, cross-provider process coordination, and data and tooling management, and integrate ITIL 4, Agile, DevOps and ISO/IEC 20000.

    Scenario-Based Exam Readiness

    Practise with complex multi-supplier scenarios mapped to the 40-question, 90-minute EXIN exam so you can select the best course of action under pressure.

    Who Should TakeSIAM Professional Certification Training in Italy?

    Senior Service Integration Lead

    Service Integration Architect

    SIAM Programme Manager

    Service Portfolio Manager

    Vendor Management Lead

    Service Management Consultant

    Transformation Lead (Multi-supplier)

    PMO Lead (SIAM Programmes)

    Who Can Take This Certification Training

    SIAM Professional Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Professional Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1500

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Professional training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    SIAM Professional Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Professional training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    SIAM Professional Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Professional training for companies in Italy seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    SIAM Professional Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Professional coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    SIAM Professional Live Virtual Training

    SIAM Professional Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1500

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Professional training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis for SIAM Professional Training in ItalyAccredited EXIN Training Partner

    Invensis Learning is an accredited training partner delivering structured SIAM Professional training in Italy for individual professionals and corporate teams. Our programmes combine experienced, EXIN-aligned trainers, flexible delivery, organised courseware and dedicated learner support, so you move from learning to the scenario-based exam with a clear path. As a trusted SIAM Professional training company in Italy, Invensis Learning helps learners move confidently from training to certification. Delivered online (live virtual), in the classroom and as corporate training, and backed by ISO 9001:2015 quality and ISO 27001:2022 information-security certification, our training is designed around practical understanding, real-world application and measurable outcomes.

    • Experienced trainers aligned to the EXIN SIAM Professional syllabus
    • Flexible formats: online (live virtual), classroom and corporate training
    • Structured courseware built around the five SIAM topic areas
    • Scenario-based practice for the 40-question EXIN exam
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Dedicated learner support before, during and after training
    • Group scheduling and delivery for teams across Italy
    • Competitive pricing for individual and corporate learners

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Professional Training Locations in ItalyInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Professional Training Location in Italy

    The St. Regis Florence, Piazza Ognissanti, 1, 50123 Firenze FI, Italy

    SIAM Professional Training Location in Italy

    Bulgari Hotel Milano, Via Privata Fratelli Gabba, 7B, 20121 Milano MI, Italy

    corporate banner

    Corporate SIAM Professional TrainingUpskill Italian Teams

    Untitled

    • Tailored SIAM Professional training for IT operations and vendor teams
    • Flexible onsite, live virtual or hybrid delivery across Italy
    • Schedules aligned to your team's availability
    • Role-based scenarios drawn from real multi-supplier environments
    • Experienced, EXIN-aligned trainers with deep ITSM expertise
    • Progress tracking, assessments and dedicated coordination
    • Scalable delivery for teams in Milan, Rome and beyond

    Trusted by Leading Organisations

    AccentureNTT DATAReplyEngineeringTIMLeonardo

    What Our Learners Say

    Untitled

    Passed the EXIN Exam First Time

    "The scenario-based exercises made the difference. I already managed suppliers, but the SIAM Professional training gave me a structured way to govern them end to end, and I passed the EXIN exam on my first sitting."

    Marco Ferrari

    IT Service Manager

    Untitled

    0/0

    Practical and Directly Applicable

    "Clear, practical and well paced. The trainer used real multi-supplier examples that matched my day-to-day work, and the material on governance boards and cross-provider processes was immediately useful."

    Giulia Bianchi

    Service Delivery Manager

    Untitled

    0/0

    Strong on Multi-Supplier Governance

    "Coming from a vendor management background, the sessions on service integrator models and end-to-end accountability were exactly what I needed. The practice scenarios built my confidence for the exam."

    Luca Romano

    Vendor Manager

    Untitled

    0/0

    Aligned Our Whole IT Operations Team

    "We put five of our IT operations leads through the corporate programme. They now share one language for governing our suppliers, and our transition to a service integrator model has been far smoother."

    Alessandro Conti

    Head of IT Operations, Banking Sector

    Untitled

    0/0

    Tailored, Professional Corporate Delivery

    "Invensis Learning tailored the training to our provider landscape and scheduling. The delivery was professional, the trainers were credible, and our teams applied the SIAM practices within weeks."

    Francesca Rizzo

    L&D Manager, IT Services Sector

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    Frequently Asked QuestionsHere's everything you may ask...

    EXIN SIAM Professional is the advanced, highest level of the EXIN SIAM scheme. It validates your ability to apply Service Integration and Management in complex multi-supplier environments and uses a scenario-based exam. It is designed for experienced ITSM professionals who implement, govern or improve SIAM.

    General

    What is the EXIN SIAM Professional certification?

    EXIN SIAM Professional is the advanced, highest level of the EXIN SIAM scheme. It validates your ability to apply Service Integration and Management in complex multi-supplier environments and uses a scenario-based exam. It is designed for experienced ITSM professionals who implement, govern or improve SIAM.

    Who should take SIAM Professional training in Italy?

    The training suits experienced ITSM professionals such as IT service managers, service delivery managers, service integrator practitioners, vendor and supplier managers, and consultants leading multi-supplier governance. Practical ITSM experience helps you interpret the scenario-based questions.

    Is SIAM Professional worth it for my career?

    Yes. As Italia Digitale 2026 and PNRR cloud programmes multiply the suppliers organisations must coordinate, certified service integration leaders are in demand. The credential maps to senior roles from Service Delivery Manager to Head of IT, many of which command strong salary bands in Italy. Talk to a learning advisor to plan your path.

    Do I need SIAM Foundation before SIAM Professional?

    EXIN SIAM Foundation is the recommended prerequisite. There is no formal education or experience requirement stated by EXIN, but the credential is built for experienced ITSM professionals, and Foundation-level knowledge helps you get the most from the advanced content.

    Is the EXIN SIAM Professional recognised internationally?

    Yes. EXIN is an internationally recognised examination body operating in over 165 countries, with particular strength in Europe. SIAM Professional is valued by employers globally as the advanced credential for multi-supplier management, and it is valid for lifetime.

    Pricing

    How much does SIAM Professional training cost in Italy?

    Pricing is available on request and is quoted in euros. It varies by delivery format and whether the EXIN exam voucher is bundled with the training. Request a quote and a learning advisor will share the current options for Italy.

    What is included in the course fee?

    The fee typically includes instructor-led training aligned to the EXIN syllabus, structured courseware, scenario-based practice, exam preparation and dedicated learner support. Many packages also bundle the EXIN exam voucher. Ask us to confirm what is included in your chosen plan.

    Is the EXIN exam fee included in the price?

    It depends on the package. The exam voucher is often bundled with accredited training, but EXIN pricing varies by region and channel. Confirm whether the exam is included when you request a quote, or purchase it separately through EXIN.

    Do you offer corporate or group pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT operations, vendor management and transformation teams. Ask about corporate or group pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the SIAM Professional exam?

    It is a closed-book, scenario-based multiple-choice exam based on the EXIN SIAM Professional Examination Specification and the SIAM Body of Knowledge. Each question presents a complex multi-supplier scenario and asks you to choose the best course of action.

    How many questions are on the exam and how long is it?

    The exam has 40 questions and you have 90 minutes (1.5 hours) to complete it. It is delivered online with proctoring or at an accredited test location.

    What is the passing score for the SIAM Professional exam?

    The pass mark is 65%, meaning you must answer at least 26 of the 40 questions correctly. Broad mastery across all five topic areas is the best way to prepare.

    What topic areas does the exam cover?

    The exam covers five topic areas, each carrying roughly equal weight: Discovery and Strategy, Plan and Build, Implement, Run and Improve, and SIAM Practices Across the Stages, per the EXIN SIAM Professional Examination Specification.

    Where can I sit the exam and can I retake it?

    You can sit the exam via EXIN online proctoring or at an accredited test location, usually arranged through your accredited training provider. Re-sit policies are set by EXIN, so confirm the current terms at exin.com before you book.

    Course Content

    What will I learn in SIAM Professional training?

    You will learn to design, implement and govern service integration across multiple suppliers. The training spans all five EXIN topic areas, from discovery and strategy through run and improve, and applies SIAM practices such as collaboration, cross-provider processes and tooling in real scenarios.

    What learning materials are provided?

    You receive structured courseware aligned to the EXIN syllabus and the SIAM Body of Knowledge, plus scenario exercises, practice questions and reference material to support your exam preparation.

    Are there practice questions and mock scenarios?

    Yes. The programme includes scenario-based practice and sample questions mapped to the exam format, helping you rehearse decision-making in complex multi-supplier situations and identify weak areas before the exam.

    Is the courseware aligned to the current SIAM standard?

    Yes. The courseware is aligned to the EXIN SIAM Professional Examination Specification and the SIAM Body of Knowledge (SIAM BoK) published by Scopism, so you study the current, authoritative content.

    Do I get a certificate after the training?

    You receive a course completion certificate after meeting the training requirements. On passing the EXIN exam, you also earn the official EXIN digital certificate and badge and the right to use the SIAM Professional designation.

    Enrollment

    How do I enrol in the SIAM Professional course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you would like help choosing a batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training and customised corporate group training, so you can pick the format that fits your schedule and learning style.

    How soon can I start?

    New batches run regularly across Italy and online. View the upcoming schedules or speak with a learning advisor to find the next available cohort that fits your timeline.

    Can I reschedule or transfer my batch?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans include the option to attend the training twice. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.