Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
Starts from
EUR 700
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Italy. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
The Scrum Master role has become central to agile delivery across Italy, valued by banks, fintechs, IT services firms, telecoms, consultancies and public-sector programmes that build software in Scrum teams. As PNRR funding accelerates digital transformation and organisations move from predictive to empirical delivery, recognised Scrum Masters are increasingly sought after. Demand spans entry Scrum Master roles through to Agile Coach and Agile Project Manager, and here is what the Italian market is telling us right now.
The CSM is more than a certificate. It is a career move for professionals who lead agile delivery. Join the Scrum Masters helping Italian teams inspect, adapt and deliver value. Start your journey today.
Italy's agile market is expanding with digital transformation and PNRR-funded programmes, and employers increasingly separate certified Scrum Masters from professionals who have only informal Scrum exposure. Here is which side of that line you want to be on.
Sources: Glassdoor, SalaryExpert, worldsalaries (Italy) 2026.
The path to online CSM certification in Italy is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
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Foundational to nearly every question on the exam, best mastered early.
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The CSM course builds practical Scrum facilitation and coaching capability alongside exam readiness. By the end of the two-day programme, you can guide a Scrum team through every event, keep artifacts transparent and remove the impediments that slow delivery.
You will learn the foundations of the Scrum framework: empiricism and the three pillars of transparency, inspection and adaptation, plus how the Agile Manifesto and complexity thinking shape the way Scrum teams work in real delivery.
Understand how commitment, focus, openness, respect and courage build the trust that makes Scrum work, and learn how a Scrum Master models and reinforces these values within a team.
Learn the accountabilities of the Scrum Master, Product Owner and Developers, and how to enable the self-management and cross-functionality that let small teams deliver value each Sprint.
Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective, applying the correct timeboxes and proven techniques to keep events focused and productive.
Work with the Product Backlog, Sprint Backlog and Increment and their commitments, the Product Goal, Sprint Goal and Definition of Done, to create transparency and drive delivery.
Practise servant leadership, coaching, facilitation and impediment removal across your three areas of service: the Scrum Team, the Product Owner and the wider organisation.
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Italy format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Akiance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Italy seeking to strengthen Agile delivery and team collaboration across the organization.
Official Scrum Akiance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Italy for professionals seeking individualized support and focused learning guidance.
Official Scrum Akiance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 700
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Italy option enables professionals to participate from any location.
Official Scrum Akiance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Invensis Learning delivers Scrum Alliance aligned CSM training for professionals and teams in Italy who want a recognised Scrum Master credential. As a Registered Education Provider, our courses are led by a Certified Scrum Trainer and built on the official CSM Learning Objectives and the current Scrum Guide. As a trusted CSM training company in Italy, Invensis Learning is focused on real results. Whether you enrol as an individual or arrange group training for your teams, you get expert-led instruction, flexible live virtual and onsite delivery, practical case studies and support that carries you from learning to a passed CSM exam.
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CSM Training Location in Italy
The St. Regis Florence, Piazza Ognissanti, 1, 50123 Firenze FI, Italy
CSM Training Location in Italy
Bulgari Hotel Milano, Via Privata Fratelli Gabba, 7B, 20121 Milano MI, Italy
Made the Move into a Scrum Master Role
"I moved from development into a Scrum Master role after this course. The trainer made the Scrum events and the five values genuinely practical, and I passed the online exam on my first attempt. The facilitation techniques were immediately useful with my team."
Luca Ferrari
Scrum Master
0/0
Interactive and Grounded in Real Work
"The two days were interactive and grounded in real delivery. I finally understood how the Product Backlog, Sprint Backlog and Increment fit together and how to run a retrospective that actually changes things. Great preparation for the CSM exam."
Giulia Bianchi
Agile Delivery Lead
0/0
Ideal for a PM Moving to Agile
"As a project manager coming from waterfall, I needed to understand servant leadership and empiricism properly. The course covered the Scrum Master's three areas of service clearly, and the case studies helped me apply it to my own projects."
Marco Rossi
IT Project Manager
0/0
Consistent Scrum Practice Across Teams
"We trained a cohort of delivery leads through the corporate programme. The teams now share one Scrum vocabulary and our sprint predictability has visibly improved. Scheduling around our availability was straightforward and the trainer was excellent."
Francesca Conti
Head of Agile Transformation, Banking Sector
0/0
Reliable Partner for Team Upskilling
"Invensis Learning delivered CSM training for our engineering group on a tight timeline. The onsite sessions were well organised, the content aligned to Scrum Alliance, and the follow-up support helped everyone complete the exam. A reliable training partner."
Alessandro Greco
Learning and Development Manager, IT Services
0/0
4.6
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Invensis Learning delivers industry-leading Certified ScrumMaster (CSM) training solutions tailored for individuals and organizations.
The CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the Scrum values, and it is the most widely recognised Scrum Master credential worldwide. It suits aspiring Scrum Masters, developers, project managers moving to agile and Scrum team members.
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