Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
Starts from
EUR 700
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Naples. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
The CSM has become the baseline marker of Scrum Master capability across Italy, valued by IT services, aerospace, automotive and public-sector employers modernising delivery. As Naples grows into a Southern Italian technology hub, anchored by the Apple Developer Academy and rising ICT investment, certified agile professionals are increasingly in demand. Roles span Scrum Master, Product Owner, Agile Coach and delivery leadership, and here is what the market is telling us right now.
The CSM is more than a badge. It is a career step for agile professionals in Naples. Join those who facilitate high-performing Scrum teams and lead delivery with confidence. Start your journey today.
Naples is emerging as a Southern Italian technology hub, with rising ICT investment and agile adoption across aerospace, automotive and public-sector delivery. Employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.
Sources: Glassdoor, SalaryExpert, PayScale (Italy) 2026.
The path to online CSM certification in Naples is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
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Foundational to nearly every question on the exam, best mastered early.
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This CSM training builds practical Scrum framework knowledge across all six Scrum Alliance CSM topic areas. By the end of the programme you can facilitate Scrum events, coach a self-managing team and apply the values and artefacts that keep delivery on track.
Apply the three pillars of transparency, inspection and adaptation, and explain why empirical process control lets teams deliver in complex, changing environments.
Put commitment, focus, openness, respect and courage into practice to build the trust and psychological safety that make Scrum teams effective.
Understand the accountabilities of the Scrum Master, Product Owner and Developers, and enable a cross-functional, self-managing team rather than directing it.
Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, keeping each one purposeful and productive.
Work with the Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done to keep work transparent.
Serve the team, the Product Owner and the organisation through coaching, impediment removal and facilitation techniques that support agile adoption.
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Naples format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Akiance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Naples seeking to strengthen Agile delivery and team collaboration across the organization.
Official Scrum Akiance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Naples for professionals seeking individualized support and focused learning guidance.
Official Scrum Akiance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 700
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Naples option enables professionals to participate from any location.
Official Scrum Akiance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Invensis Learning delivers structured CSM training for professionals and organisations building agile capability in Naples and across Italy. As a CSM training company in Naples and a Scrum Alliance Registered Education Provider, we combine Certified Scrum Trainer led sessions, aligned courseware and flexible delivery with learner-focused support. Whether you enrol as an individual or plan group training for your team, you get a professional learning experience built around practical understanding, real-world application and measurable outcomes.
50+
Industries Served
1-to-1
Doubt-Clearing Sessions
60+
Global Course Portfolio
100+
Countries Served

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Leaders in Training industry for 12+ years

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CSM Training Location in Naples
Hotel Romeo, Vico Leone, Rione Carità, Porto, Municipalità 2, Napoli, Campania, 80133, Italia
CSM Training Location in Naples
Grand Hotel Parker's, 135, Corso Vittorio Emanuele, Chiaia, Municipalità 1, Napoli, Campania, 80121, Italia
Passed and Stepped into a Scrum Master Role
"The trainer made the Scrum framework click for me. I finally understood how to facilitate events instead of just attending them, and I passed the Scrum Alliance assessment on my first try. I now lead two Scrum teams with real confidence."
Giulia Esposito
Scrum Master
0/0
Practical and Easy to Apply at Work
"As a developer moving into facilitation, the sessions on servant leadership and impediment removal were exactly what I needed. The case studies felt close to the delivery work we do here in Naples."
Marco De Luca
Software Developer
0/0
A Clear Bridge from Waterfall to Agile
"I came from a waterfall project background and wanted to understand agile properly. The course explained the values and events clearly, and the live virtual format fit around my working hours."
Francesca Romano
Project Coordinator
0/0
Consistent Scrum Practice Across Our Teams
"We trained a full delivery unit through Invensis Learning. Our teams now share the same language for Sprints, reviews and retrospectives, and sprint predictability has visibly improved across the department."
Alessandro Ferrara
Delivery Lead, IT Services
0/0
Tailored Group Training That Delivered
"The corporate sessions were tailored to our programmes and delivered onsite. Scheduling was flexible, the trainer was excellent, and our managers left with a genuine grasp of servant leadership."
Chiara Napolitano
L&D Manager, Manufacturing
0/0
4.6
Ratings
100K+
Happy Learners
100+
Locations Worldwide
99%
Training Satisfaction
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Invensis Learning delivers industry-leading Certified ScrumMaster (CSM) training solutions tailored for individuals and organizations.
The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential, validating your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective. It suits aspiring Scrum Masters, developers and testers, and project managers moving into agile delivery.
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