Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?UntitledYour Path to Leading Change

    The Change Management Foundation and Practitioner (CM-F&P) certification is a globally recognised, two-level qualification that proves you can lead the people and culture side of organisational change. Change Management certification training in Macedonia with Invensis Learning takes you through both levels in one structured programme, from foundational theory to applied, scenario-based practice. Grounded in the Change Management Body of Knowledge (CMBoK) from the Change Management Institute and the current Change Management Practitioner Guide, the course covers proven models such as ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model, McKinsey 7-S and Bridges' Transition Model. You learn to engage stakeholders, plan communication, manage resistance and embed change so it lasts. Delivered in live virtual and in-house corporate formats across a 40-hour programme, it suits change managers, project and programme managers, HR business partners and transformation leaders in Skopje and the wider Macedonian market. Prepare for both the Foundation and Practitioner exams and step into higher-value change roles with a credential recognised in over 150 countries. Start your change management journey with Invensis Learning.

    What Is the Change Management Foundation and Practitioner Certification?Your Path to Leading Change

    The Change Management Foundation and Practitioner (CM-F&P) certification is a globally recognised, two-level qualification that proves you can lead the people and culture side of organisational change. Change Management certification training in Macedonia with Invensis Learning takes you through both levels in one structured programme, from foundational theory to applied, scenario-based practice.

    Grounded in the Change Management Body of Knowledge (CMBoK) from the Change Management Institute and the current Change Management Practitioner Guide, the course covers proven models such as ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model, McKinsey 7-S and Bridges' Transition Model. You learn to engage stakeholders, plan communication, manage resistance and embed change so it lasts.

    Delivered in live virtual and in-house corporate formats across a 40-hour programme, it suits change managers, project and programme managers, HR business partners and transformation leaders in Skopje and the wider Macedonian market. Prepare for both the Foundation and Practitioner exams and step into higher-value change roles with a credential recognised in over 150 countries. Start your change management journey with Invensis Learning.

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    End-to-End Learning and Certification Readiness

    • Structured Change Management F&P Certification training in Macedonia designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Macedonia

    • Flexible learning pathways available through Change Management F&P training online and classroom-based delivery options
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to Change Management F&P
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured Change Management F&P certification program in Macedonia
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Macedonia
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured learning and Change Management F&P exam prep training in Macedonia
    • Support workforce transformation initiatives through a Corporate Change Management F&P training program designed for teams and organizations

    Change Management F&P Certification Eligibility in MacedoniaDo You Qualify for the Change Management F&P Exam?

    Change Management Certification Eligibility Criteria in Macedonia: there are no prerequisites to take the Change Management Foundation Exam. If you are going for the Practitioner certification, you must complete the Change Management Foundation certification first.

    Change Management Foundation

    • There are no prerequisites for the Change Management Foundation examination.

    • Open to all professionals interested in leading or supporting organizational change.

    Change Management Practitioner

    • You must hold the Change Management Foundation certification before taking the Practitioner exam.

    • Practical change-management or transformation experience is recommended for the Practitioner level.

    What You Gain from Change Management CertificationReal Career and Team Value

    For Individuals

    For Individuals

    The Change Management Foundation and Practitioner programme helps professionals build the practical capability to guide people through organisational change and prepare for both certification exams. It suits change managers, project and programme managers, HR business partners and transformation leaders. Whether you are formalising a change role, moving up from project delivery, or driving digital transformation in IT, banking or the public sector, this training builds skills that employers across Macedonia increasingly expect.

    If you want to lead change with a recognised, portable credential, this course is a clear path forward. You gain a full toolkit of change models, stakeholder engagement and communication skills, exam preparation for both levels, and the confidence to make change stick.

    • Prove you can lead the people side of change with two globally recognised credentials
    • Qualify for higher-value change manager, transformation and OD roles
    • Apply trusted models like ADKAR, Kotter and Lewin to real change programmes
    • Command stronger pay as certified change talent stays scarce in Macedonia
    • Reduce project failure by engaging stakeholders and managing resistance early
    • Move confidently from Foundation theory to applied, scenario-based practice
    • Carry a credential recognised across the EU and in over 150 countries
    For Organizations

    For Organizations

    Corporate Change Management training helps organisations in Macedonia build change capability by equipping teams with structured knowledge and practical, applied skills. The training can be delivered for PMOs, HR functions, or whole transformation teams. For organisations pushing through system rollouts, restructuring or EU-driven reform, this training provides a scalable, flexible way to improve adoption and reduce change fatigue.

    If your teams struggle to bring people through change, group training creates a common approach to stakeholder engagement, communication and resistance management. Teams gain a shared, repeatable way to plan, deliver and embed change across the organisation.

    • Build a shared change language across PMO, HR and delivery teams
    • Increase adoption and return on digital transformation and restructuring
    • Reduce resistance and disruption during large-scale change
    • Standardise change practice across business units and functions
    • Develop internal change capability instead of relying on external consultants
    • Deliver flexible onsite or live virtual training for teams
    • Strengthen leadership and succession through structured upskilling

    Change Management F&P Exam Format in MacedoniaWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Macedonia assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management Foundation Exam Format

    Exam ComponentDetails
    Exam FormatOnline (Multiple choice questions)
    Number of QuestionsFour Sections, 50 Questions
    Exam Duration40 minutes
    Passing CriteriaA score of 50%

    Change Management Practitioner Exam Format

    Exam ComponentDetails
    Exam FormatOnline (Objective testing based on a case study scenario)
    Number of Questions4 Questions (20 Marks each)
    Exam Duration2.5 Hours
    Passing CriteriaA score of 50%

    Change Management F&P Certification Cost in Macedonia

    The total cost of getting Change Management F&P certified in Macedonia includes the training fee and the certification exam fee.

    Training Cost Includes:

    • 5 days of expert-led Change Management Foundation and Practitioner training
    • Change Management Institute-aligned digital courseware (CMBoK)
    • Practice questions, scenario exercises, and full-length mock exams for both Foundation and Practitioner
    • Exam-focused guidance designed to improve first-attempt readiness on both papers
    • The Change Management Foundation and Practitioner training cost in Macedonia is MKD 66610

    Exam Cost:

    • Change Management Foundation exam fee (50 MCQ, 40 minutes, 50% pass mark)
    • Change Management Practitioner exam fee (4 case-study questions × 20 marks, 2.5 hours, 50% pass mark)
    • Online delivery via the certification body's exam portal
    • Both Foundation and Practitioner credentials are lifetime valid — no renewal required
    • Learning packages include integrated Change Management F&P training and exam support along with examination voucher guidance

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Your Career After Certification in MacedoniaRoles, Demand and Pay

    Certified change professionals are increasingly in demand across Macedonia as banks, telecoms, IT firms and public bodies push through digital transformation and EU-driven reform. Roles range from Change Coordinator and HR Business Partner to Change Manager, OD Consultant and Transformation Lead. Demand is rising fastest in Skopje, and here is what the market is telling us right now.

    ден72,000

    Average Project Manager pay, Skopje

    per month, Glassdoor and Mojaplata 2026

    ден95,000

    Average HR Manager salary, Macedonia

    per month, market data 2026

    2.5-8%

    ICT sector annual growth

    fastest-growing sector, Invest North Macedonia

    ~75%

    Foreign ownership of banking sector

    World Bank

    SECTORS HIRING

    • —IT, Software Development and Outsourcing
    • —Banking, Finance and Insurance
    • —Consulting and Professional Services
    • —Telecommunications
    • —Government and Public Sector
    • —Manufacturing and Services

    GROWTH TRENDS

    • —EU accession reforms driving structured change across public bodies
    • —ICT the fastest-growing sector, expanding 2.5% to 8% a year
    • —Digital banking transformation across foreign-owned banks
    • —Certified change talent scarce versus a deep project-manager pool
    • —Western Balkans Growth Plan funding transformation programmes
    • —Consulting demand rising as firms scale transformation work

    Sources: Mojaplata.mk, Glassdoor, Jobicy (North Macedonia) 2026; World Bank; Invest North Macedonia; European Commission North Macedonia Report 2025.

    What Is Driving Change Management Demand in Macedonia

    EU Accession and Reform Pressure

    North Macedonia's EU Reform Agenda is driving deep change across public administration, governance and the green and digital transition, work that demands structured, people-focused change management.

    Certification builds structured change and governance skills

    Digital Banking Transformation

    With foreign investors owning around 75% of the banking sector, banks are rolling out digital services fast. Certified change managers are needed to drive adoption and manage staff transition.

    Certification builds adoption and communication skills

    A Fast-Growing ICT Sector

    ICT is Macedonia's fastest-growing sector, with 15,000+ professionals and yearly growth of 2.5% to 8%. ERP, cloud and outsourcing projects need change leads to secure real user adoption.

    Certification prepares you to lead technology change

    Scarcity of Certified Change Talent

    Macedonia's talent pool is deep in project managers but thin in formally trained change practitioners, making certified Foundation and Practitioner holders rare and sought-after.

    Certification makes qualified change practitioners stand out

    Resistance and Low Adoption Risk

    Restructuring and new systems often stall when employees resist. Practitioners trained in ADKAR and stakeholder engagement turn resistance into lasting adoption.

    Certification builds resistance and engagement skills

    Public Sector Service Redesign

    Government digital services and e-government reform require structured change to redesign services and bring public sector teams through transition successfully.

    Certification supports service redesign and transition

    Sources: European Commission North Macedonia Report 2025; World Bank; Invest North Macedonia; Trade.gov Digital Economy profile 2026.

    Change management is now a core capability for Macedonia's transforming banks, telecoms and public bodies. Join professionals who lead adoption and make change stick. Start your journey today.

    Your Macedonia Change Career Transformation

    From Delivering Change to Leading It,

    The Shift Certification Makes

    Macedonia's banks, telecoms and IT firms are transforming fast, and employers increasingly separate certified change professionals from the rest. Here is which side of that line you want to be on.

    Today

    Pay capped with little leverage to negotiate in the Macedonian market

    After Certified

    Certified change roles in Skopje command pay well above the national average

    Today

    Overlooked for roles that ask for change management training

    After Certified

    Eligible for change and OD roles across IT, banking and consulting

    Today

    Confident in delivery, but resistance keeps derailing adoption

    After Certified

    Able to plan communication, manage resistance and embed change that lasts

    You earn both credentials

    Before

    Change work depends on your job title, not a recognised qualification

    Now You Have

    Two globally recognised credentials recognised in over 150 countries

    Before

    Stuck delivering projects with no formal change mandate

    Now You Have

    A clear route into change manager and transformation roles

    Before

    Change models picked up ad hoc on the job

    Now You Have

    Fluency in ADKAR, Kotter, Lewin and stakeholder engagement

    Before

    Recognition fades when you switch employer or sector

    Now You Have

    A portable credential valued across banking, IT and consulting

    "In Macedonia's transforming market, the gap between running projects and leading change is increasingly a recognised credential, and the employers that matter already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: Mojaplata.mk, Glassdoor (North Macedonia) 2026.

    How to Get Change Management F&P Certified in MacedoniaStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Macedonia. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 4: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Step 1

    Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2

    Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3

    Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4

    Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5

    Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 4

    Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Sets the foundation for every other module, since individual psychology underpins how teams and organizations respond to change.

    Change Management Practitioner Course Curriculum

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    It deserves the biggest share of revision time before the exam.

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    The Change Management Skills You Will BuildApplied Skills for Real Change

    Skills covered in the Change Management Foundation and Practitioner course span the full people side of organisational change, from individual transition to organisation-wide transformation. By the end you can apply change models, engage stakeholders, plan and embed change, and pass both certification exams.

    Guiding Individuals Through Change

    Understand how people experience change and apply individual models such as ADKAR and Bridges' Transition Model. Learn to diagnose where change stalls, build motivation, and support resilience through each stage of transition.

    Applying Organisational Change Models

    Select and apply Lewin's Three-Step Model, Kotter's 8-Step Model and McKinsey 7-S to real scenarios. Assess organisational culture with Schein's model and gauge readiness before launching change.

    Stakeholder Engagement and Communication

    Identify and analyse stakeholders, build engagement strategies, and design change communication plans. Use Cialdini's principles of influence to win support and address resistance through dialogue.

    Planning and Delivering Change

    Run change impact assessments, build a full change management plan, and manage resistance, training and benefits. Learn the tools that take a change from design through to embedding it in day-to-day work.

    Leading Yourself as a Change Professional

    Develop emotional intelligence using Goleman's model, plus coaching, facilitation and reflective practice. Handle ethics and professional judgement so you can sustain trust through difficult change.

    Passing Both Certification Exams

    Prepare for the closed-book Foundation exam and the open-book, scenario-based Practitioner exam. Practise efficient Practitioner Guide navigation and scenario analysis to sit both exams with confidence.

    Who Should TakeChange Management F&P Certification Training in Macedonia?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    MKD 66610

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Untitled

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Untitled

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Macedonia seeking to equip teams with practical change management skills.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    MKD 66610

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in MacedoniaTrusted Trainers, Any Format

    As a trusted training company in Macedonia, Invensis Learning delivers structured Change Management Foundation and Practitioner training for individual professionals and organisations that want to build genuine change capability and prepare for both exams. Our programmes combine experienced change-qualified trainers, flexible delivery formats, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team in Macedonia, you get a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • Experienced change-qualified trainers with real transformation experience
    • Course aligned to the official Change Management Foundation and Practitioner syllabi
    • Live virtual and in-house corporate delivery to fit your schedule
    • Both Foundation and Practitioner exam preparation in one 40-hour programme
    • Mock exams, case studies and open-book technique practice included
    • ISO 9001:2015 and ISO 27001:2022 certified quality and data security
    • Dedicated learner support before, during and after training
    • Trusted by professionals and teams across more than 100 countries

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Change Management Foundation and Practitioner Training Locations in MacedoniaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Macedonia

    DoubleTree by Hilton Skopje, 17, ASNOM, Jane Sandanski, Airport, Skopje, Airport Municipality, City of Skopje, 1000, North Macedonia

    Change Management Foundation and Practitioner Training Location in Macedonia

    Marriott Hotel Skopje, 7, Maksim Gorki, Pajko Maalo, Centar, Skopje, Centar Municipality, City of Skopje, 1000, North Macedonia

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    Corporate Change Management TrainingFor Teams Across Macedonia

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    • Upskill whole PMO, HR and delivery teams in one shared change approach
    • Flexible onsite, live virtual or hybrid delivery across Macedonia
    • Training schedules aligned to your team's availability
    • Role-based case studies from banking, IT and public sector change
    • Experienced change-qualified trainers with industry experience
    • Progress tracking and dedicated coordination for group programmes
    • Volume-based pricing for team and organisation-wide enrolments

    Organisations We Support

    Makedonski TelekomA1 MacedoniaKomercijalna BankaNLB BankaStopanska BankaNetcetera

    What Our Learners Say

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    A Practical, Structured Path to Certification

    "The Foundation and Practitioner course finally gave me a structured way to manage the people side of our projects. The ADKAR and stakeholder sessions were practical, and I passed both exams on schedule."

    Marko Stojanovski

    Project Manager, IT Services

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    Exactly What I Needed for Change Work

    "As an HR business partner in banking, I now have the models and language to guide teams through restructuring. The open-book Practitioner technique practice made the exam far less intimidating."

    Elena Trajkovska

    HR Business Partner, Banking

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    Beginner Friendly and Well Paced

    "Clear trainers and useful case studies. The Foundation content was easy to follow with no prior change background, and the mock exams showed me exactly where to focus before test day."

    Nikola Georgievski

    Change Analyst

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    Strong Corporate Delivery for Our Team

    "We trained a mixed group from our transformation office. The trainer tailored examples to telecom change, and our teams now share one approach to communication and resistance. Adoption on our latest rollout improved noticeably."

    Ana Petrovska

    Learning and Development Manager, Telecommunications

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    Consistent Change Capability Across the PMO

    "Rolling this out across our PMO gave everyone a common change vocabulary. The Practitioner scenarios mirrored our real programmes, and the sessions were flexible around our delivery schedule."

    Bojan Ristovski

    Head of PMO, Financial Services

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    We also deliver Change Management Foundation and Practitioner Trainingacross multiple cities

    Invensis Learning delivers industry-leading Change Management Foundation and Practitioner training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    It is a globally recognised, two-level qualification that validates your ability to manage the people and culture side of organisational change. Foundation covers change concepts and models; Practitioner proves you can apply them to real scenarios. Both are grounded in the Change Management Body of Knowledge (CMBoK).

    General

    What is the Change Management Foundation and Practitioner certification?

    It is a globally recognised, two-level qualification that validates your ability to manage the people and culture side of organisational change. Foundation covers change concepts and models; Practitioner proves you can apply them to real scenarios. Both are grounded in the Change Management Body of Knowledge (CMBoK).

    Is the change management certification worth it in Macedonia?

    Yes. As banks, telecoms, IT firms and public bodies drive digital transformation and EU-led reform, certified change professionals are in growing demand. The credential opens roles from Change Manager and OD Consultant to Transformation Lead, which command pay well above the national average in Skopje.

    Who should take this change management course?

    It suits change managers, project and programme managers, HR business partners, OD practitioners, consultants and senior leaders who sponsor change. Foundation has no prerequisites, so anyone leading or supporting organisational change can start.

    Is the certification recognised internationally?

    Yes. The Change Management qualification is recognised in over 150 countries and is especially well respected across the UK, Europe and other markets where change management is an established profession, which supports mobility for Macedonian professionals.

    What standard is the course based on?

    The course is aligned to the Change Management Foundation and Practitioner exam syllabi and the current Change Management Practitioner Guide, drawing on the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute.

    Pricing

    How much does change management certification training cost in Macedonia?

    Fees vary by delivery format and schedule, so pricing is available on request. Your enrolment typically bundles instructor-led training, courseware, mock exams and preparation for both exams. Request a quote for current pricing and any offers.

    What is included in the course fee?

    The fee usually includes aligned courseware, industry case studies, mock exams and practice questions for both levels, open-book technique practice, learner support and guidance for both certification exams. Confirm exam voucher inclusion when you enquire.

    Are the exam fees included in the training price?

    Exam vouchers are often bundled into instructor-led packages, but this can vary by option. Ask a learning advisor to confirm what is included for the Foundation and Practitioner exams before you enrol.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with tailored schedules and volume-based pricing for PMOs, HR functions and transformation teams in Macedonia. Contact us for a group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    How many exams are in the programme?

    There are two separate exams: the Change Management Foundation exam and the Change Management Practitioner exam. You must pass both to hold both credentials, and the combined programme prepares you for each.

    What is the format of the Foundation exam?

    The Foundation exam is closed book with 50 multiple-choice, single-answer questions and a 40-minute time limit. The pass mark is 50%, which is 25 out of 50 correct.

    What is the format of the Practitioner exam?

    The Practitioner exam is open book and scenario based, with 5 sections each worth 16 marks (80 marks in total) over 2.5 hours. The pass mark is 50%, which is 40 out of 80 marks.

    What does open book mean for the Practitioner exam?

    The Change Management Practitioner Guide is permitted during the exam. However, the scenario sections require analysis and judgement, so you cannot simply look up answers. Efficient guide navigation and solid method knowledge are both essential.

    How are the exams delivered, and what if I do not pass first time?

    Both exams are delivered via online proctoring or at an authorised test centre. If you do not pass first time, our trainers provide guidance and preparation support to help you resit. Ask about the current resit policy when you enrol.

    Course Content

    What topics does the change management course cover?

    The course covers five areas: Change and the Individual, Change and the Organization, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management. Foundation builds knowledge; Practitioner applies it to scenarios.

    Which change models will I learn?

    You learn a broad set of models including ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model, McKinsey 7-S, Schein's culture model, Goleman's emotional intelligence and Cialdini's principles of influence.

    Can a beginner take this course?

    Yes. Change Management Foundation has no formal prerequisites and is open to all, so beginners can start with the theory before moving on to applied Practitioner practice within the same programme.

    How long is the training?

    The combined Foundation and Practitioner programme is a 40-hour course. The number of days depends on the schedule format, from an intensive full-day option to extended part-day sessions, so you can pick what fits your availability.

    What learning materials are provided?

    You receive aligned courseware, industry-driven case studies, mock exams and practice questions for both levels, plus templates and open-book technique practice for the Practitioner exam.

    Enrollment

    How do I enrol in the course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to an advisor if you need help choosing.

    What training formats are available?

    We offer online (live virtual) instructor-led training and in-house corporate group training. Both are led by experienced change-qualified trainers, so you can learn online or bring the course to your team in Macedonia.

    How soon can I start?

    New batches run regularly across the year. Check the upcoming schedules or speak with a learning advisor to find the next available cohort that fits your timeline.

    Do you offer training for teams in Macedonia?

    Yes. We deliver corporate change management training onsite, live virtual or hybrid, tailored to your sector and team availability. Request a group quote to plan a programme for your organisation.

    What is the refund or reschedule policy?

    Rescheduling and refunds are handled per our published policy, and selected plans let you reschedule or transfer to another batch. Contact our support team for the details that apply to your enrolment.