Course Overview

    Overview

    What's Included

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    Who Can Take

    What Is the ITIL 5 Foundation Certification?

    Your Entry into Digital Service Management

    ITIL Version 5 Foundation course badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Maldives, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    What's Included in Your ITIL V5 Foundation Training

    • 2 days of instructor-led training (16 hours)

    • 16 PDUs on completion of the training

    • Official PeopleCert ITIL V5 Foundation Digital Courseware

    • Value stream mapping, Guiding Principles and Continual Improvement Model content

    • Full-length mock exams in the exact format of the live PeopleCert paper

    • PeopleCert ITIL V5 Foundation exam voucher

    • PeopleCert-accredited trainers with real-world delivery experience

    • Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass

    • Retake the training within 2 months at no additional cost

    • Recordings of all training sessions.

    Key Highlights

    of the ITIL Version 5 Foundation Training Course

    ITIL V5 Foundation Certification Eligibility in Maldives

    Do You Qualify for the ITIL V5 Foundation Exam?

    Why ITIL 5 Foundation Pays off for Your Career

    Skills, Recognition and Earning Power

    ITIL V5 Foundation Exam Format in MaldivesWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.

    ITIL V5 Foundation Certification Cost in Maldives

    Who Should Take ITIL V5 Foundation Certification Training in Maldives?

    • IT Service Manager

    • Service Desk Analyst

    • ITSM Practitioner

    • IT Support Engineer

    • IT Operations Manager

    • Incident / Problem Manager

    • Change Manager

    • IT Project Manager

    ITSM Careers in the Maldives

    Why Get ITIL 5 Foundation Certified?

    ITIL 5 Foundation is becoming a recognised marker of modern service management capability across the Maldives, valued by telecom operators, banks, government agencies and tourism groups that run digital services their customers depend on. As the nation pushes toward a digital economy worth 15% of GDP by 2030 and rolls out digital identity to over half a million citizens, employers increasingly seek credentialled professionals who can keep services reliable. Demand spans service desk analysts through to IT service delivery managers, and here is what the market is telling us right now.

    What Is Driving Demand for ITIL 5 Skills in the Maldives

    ITIL 5 Foundation is more than a credential. It is a career step for professionals who keep digital services reliable. Join those turning modern service management skills into opportunity across the Maldives. Start your journey today.

    Your Maldives Career Transformation

    Where You Stand Today,

    And Where ITIL 5 Foundation Takes You

    The Maldives is investing in digital government, telecommunications and tourism technology, and employers increasingly separate certified service management professionals from the rest. Here is which side of that line you want to be on.

    Sources: Paylab, WorldSalaries (Maldives) 2026.

    How to Get ITIL V5 Founfdation Certified in Maldives

    Step-by-Step Certification Process

    The ITIL V5 Foundation certification path in Maldives is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organisations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimisation

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculum

    of the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

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    The Skills You Will Build in ITIL 5 Foundation

    Nine Topic Areas, One Modern Framework

    This ITIL 5 Foundation programme builds practical, current-edition service management knowledge grounded in the ITIL 5 (Version 5.0) syllabus. By the end, you can explain how modern digital services create value and how ITIL practices keep them reliable and improving.

    Digital Product and Service Management

    Understand how modern digital products and services create value across their lifecycle, and how the shift from IT service management to digital product and service management shapes the way organisations work.

    Value Co-Creation with Stakeholders

    Learn how value is co-created between providers, consumers and stakeholders by balancing outcomes, costs, risks, experience and sustainability, so you can focus on the results that matter.

    The Four Dimensions Applied

    Work across Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers to take a holistic view of every product and service.

    The ITIL Value System and Guiding Principles

    Apply the ITIL Value System and the seven guiding principles, including focus on value, start where you are, and optimise and automate, to make better service decisions.

    Product and Service Lifecycle Management

    Follow the lifecycle from discovery and design through build, operation, and delivery and support, and see how each phase works together to create and sustain value.

    Value Stream Mapping and Continual Improvement

    Identify, map and manage value streams to improve flow and visibility, and apply the continual improvement model to keep services adapting to a changing digital world.

    ITIL V5 Foundation Certification Training Modes

    for Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    ITIL V5 Foundation Corporate Group Training

    • Customised training aligned to organisational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customised learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    MVR 17380

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning

    For Your ITIL 5 Foundation Certification Training in Maldives?

    Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations across the Maldives that want current-edition service management skills and a clear path to the exam. Our programmes combine PeopleCert-aligned instructors, flexible delivery formats, organised courseware and learner-focused support. Whether you are enrolling as an individual or planning a group programme for your team, Invensis Learning provides a professional training experience built around practical understanding, real-world application and measurable learning outcomes.

    • PeopleCert-aligned trainers with real IT service management experience
    • Flexible live virtual, classroom and corporate delivery for Maldivian learners
    • Courseware mapped to the ITIL 5 Foundation (Version 5.0) syllabus
    • 16-hour programme covering all nine ITIL 5 topic areas
    • Mock exams and practice questions for the 40-question exam format
    • Guidance to clear the ITIL 5 Foundation exam on your first attempt
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Dedicated learner support before, during and after training

    24/7

    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL Version 5 Foundation Training Locations in Maldives

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Maldives

    Kurumba Maldives, Javaahiru Maa Higun, Uppsala, Malay, 08340, Dhaka

    ITIL Version 5 Foundation Training Location in Maldives

    Furanafushi, Malay Atoll, Dhaka

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    Corporate ITIL 5 Foundation Training

    Upskill Your Maldives Team

    • Suitable for small, medium and large IT and digital teams
    • Customised schedules based on your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Experienced trainers with IT service management expertise
    • Role-based, industry-relevant examples for real workplace application
    • Dedicated coordination and learner support for corporate programmes
    • Scalable delivery for teams across the Maldives and beyond

    Trusted by Leading Enterprises in Maldives

    DhiraaguOoredoo MaldivesBank Of MaldivesMaldives Airports CompanyMTCCState Trading Organisation

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    Frequently Asked Questions

    Here's everything you may ask...

    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme, governed by AXELOS and examined by PeopleCert. It introduces digital product and service management, the ITIL Value System, the product and service lifecycle, and the practices that help organisations create and continually improve value in modern digital environments.