Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Namibia. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
The Scrum Master role is becoming a recognised career step across Namibia as banks, telecoms and IT services firms move to agile delivery. With the National Digital Strategy and rapid banking digitisation, employers increasingly want professionals who can facilitate Scrum teams and connect delivery to outcomes. Demand runs from agile team facilitator through Scrum Master and Product Owner to Agile Coach, and here is what the market is telling us right now.
CSM is more than a credential. It is your entry into the Scrum Master role at a time when Namibian employers are building agile teams. Join professionals who facilitate Scrum delivery and lead teams to better outcomes. Start your journey today.
Namibia's banks, telecoms and IT services firms are building agile teams, and employers increasingly separate certified Scrum practitioners from the rest. Here is which side of that line you want to be on.
Sources: PayScale, Glassdoor, worldsalaries (Namibia) 2026. Salary figures are market estimates for a thin market.
The path to online CSM certification in Namibia is straightforward. Complete the 2-day Certified Scrum TrainerĀ® (CSTĀ®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum TrainerĀ® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
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Foundational to nearly every question on the exam, best mastered early.
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In the CSM course you will learn to apply the Scrum framework, facilitate all five Scrum events, manage the Scrum artefacts and lead as a servant leader. The training is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, so you leave able to support a real Scrum team.
Put empirical process control and the three pillars, transparency, inspection and adaptation, to work so your team can deliver in complex, changing environments.
Use commitment, focus, openness, respect and courage to build trust and psychological safety, and understand how the Scrum Master models these values.
Run Sprint Planning, the Daily Scrum, the Sprint Review and the Retrospective, and protect the Sprint and its goal within the correct timeboxes.
Work with the Product Backlog, Sprint Backlog and Increment, and apply their commitments: the Product Goal, the Sprint Goal and the Definition of Done.
Serve the Scrum Team, the Product Owner and the wider organisation by coaching, removing impediments and enabling self-management and cross-functionality.
Use facilitation techniques such as dot voting and affinity mapping, guide teams through retrospective formats, and handle conflict constructively.
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Namibia format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Akiance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Namibia seeking to strengthen Agile delivery and team collaboration across the organization.
Official Scrum Akiance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Namibia for professionals seeking individualized support and focused learning guidance.
Official Scrum Akiance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
__PRICE
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Namibia option enables professionals to participate from any location.
Official Scrum Akiance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
As a trusted CSM training company in Namibia, Invensis Learning delivers structured CSM training for professionals and organisations building Scrum capability, with the course led by a Scrum Alliance Certified Scrum Trainer (CST). Our programmes combine accredited instructors, flexible delivery formats, Scrum Alliance aligned courseware and learner-focused support. Whether you are enrolling as an individual or planning group training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and a clear path from the course to passing the exam.
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CSM Training Location in Namibia
Hilton Windhoek, Rev. Michael Scott Street, Windhoek Central, Windhoek, Khomas Region, 10005, Namibia
CSM Training Location in Namibia
Avani Windhoek Hotel & Casino, 129, Independence Avenue, Windhoek Central, Windhoek, Khomas Region, 10005, Namibia
From Doing Scrum to Leading It
"The CSM course finally connected the Scrum theory I half-knew into something I could use. Facilitating my first proper retrospective the week after felt natural, and passing the online exam was straightforward with the trainer's guidance."
Tuyakula Amukwaya
Scrum Master
0/0
Practical and Hands-On
"As a developer I wanted to understand the framework beyond stand-ups. The sessions on Scrum events and artefacts were practical, and I now contribute far more in Sprint Planning. Well worth the two days."
Johannes Shikongo
Software Developer
0/0
A Confident Step into Agile
"I moved from a business analyst role into agile delivery, and the CSM gave me the credibility and vocabulary I needed. The servant-leadership content was the most useful part for me."
Ndapewa Nghidinwa
Business Analyst
0/0
Consistent Scrum Across Our Team
"We trained a mixed delivery team through the corporate programme. Everyone now shares the same Scrum language, our sprints are more predictable, and the trainer tailored the case studies to our banking context."
Selma Iileka
Learning and Development Manager, Banking Sector
0/0
A Solid Base for Our Agile Rollout
"Rolling out agile across our delivery function needed a common foundation. The group CSM training gave our teams that, and the coordination and scheduling worked smoothly around our project deadlines."
Petrus Haufiku
Delivery Head, Telecommunications Sector
0/0
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The Certified ScrumMaster is Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective, and it is the most widely recognised Scrum Master credential worldwide.