Change Management Certification in Serbia

Fast Track to Certified

Build in-demand people-side-of-change skills with Change Management Foundation and Practitioner certification training in Serbia. This instructor-led programme prepares HR, project and transformation professionals to lead organisational change using ADKAR, Kotter and the CMBoK, and to pass both certification exams, delivered in flexible live virtual and classroom formats.

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Hours

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Get Change Management Certified and Lead Change in Serbia

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RSD 125750

What Is the Change Management Foundation and Practitioner Certification?A People-Side-Of-Change Pathway

The Change Management Foundation and Practitioner (CM-F&P) certification is a globally recognised, two-level qualification that validates your ability to manage the people and culture side of organisational change. It is grounded in the Change Management Body of Knowledge (CMBoK) from the Change Management Institute and the current Change Management Practitioner Guide, and is examined against the official Foundation and Practitioner syllabi.

Delivered as a combined five-day, 40-hour programme, this Change Management certification training in Serbia takes you from Foundation-level understanding to Practitioner-level application across five topic areas: change and the individual, change and the organisation, communication and stakeholder engagement, change practice, and personal and professional management.

It suits change managers, HR business partners, project and programme managers, and consultants working across Serbia's banking, ICT, telecom and public-sector employers. Start your change management journey with Invensis Learning and earn two respected credentials on a single pathway.

Key Highlightsof the Change Management Foundation and Practitioner Training Course

End-to-End Learning and Certification Readiness

Structured Change Management F&P Certification training in Serbia designed to help learners understand core concepts, frameworks, tools, and practices
Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organized course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Serbia

Flexible learning pathways available through Change Management F&P training online and classroom-based delivery options
Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to Change Management F&P
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured Change Management F&P certification program in Serbia
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Serbia
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured learning and Change Management F&P exam prep training in Serbia
Support workforce transformation initiatives through a Corporate Change Management F&P training program designed for teams and organizations

Change Management F&P Certification Eligibility in SerbiaDo You Qualify for the Change Management F&P Exam?

Change Management Certification Eligibility Criteria in Serbia: there are no prerequisites to take the Change Management Foundation Exam. If you are going for the Practitioner certification, you must complete the Change Management Foundation certification first.

Change Management Foundation

There are no prerequisites for the Change Management Foundation examination.
Open to all professionals interested in leading or supporting organizational change.

Change Management Practitioner

You must hold the Change Management Foundation certification before taking the Practitioner exam.
Practical change-management or transformation experience is recommended for the Practitioner level.

What You Gain from Change Management CertificationTwo Credentials, One Programme

For Individuals

Change Management certification training helps professionals build practical change capability and prepare for both the Foundation and Practitioner exams. The programme suits change managers, HR business partners, project managers and consultants who want to lead change with confidence. Whether you are formalising a change role, moving from delivery into transformation, or leading change in Serbia's banking, ICT, telecom or public sector, this training builds skills employers actively seek.

If you want to prove your change management competence with an internationally respected credential, CM-F&P is a clear step forward. You gain method fluency across ADKAR, Kotter and Lewin, structured exam preparation, and a supported route from learning to two certifications.

Earn two globally recognised credentials, Foundation and Practitioner, on a single pathway
Lead the people side of change using ADKAR, Kotter's 8-Step Model and Bridges' Transition Model
Qualify for change manager, organisational development and transformation roles across Serbia
Strengthen stakeholder engagement, communication and resistance-management capability
Prepare thoroughly for both the closed-book Foundation and open-book Practitioner exams
Add a portable, employer-valued credential recognised across Serbia and the wider EU
Progress from project or HR delivery into strategic change leadership

For Organizations

Change Management group training helps organisations build change capability by equipping teams with structured models and practical skills. The training can be delivered for HR functions, PMOs, business units or whole leadership groups. For organisations navigating digital transformation, restructuring or EU-alignment change, this training provides a scalable, flexible way to lift adoption and reduce delivery risk.

If your teams struggle to make change stick, corporate Change Management training creates a shared approach to stakeholder engagement, communication and resistance management, so transformation delivers the outcomes it promised.

Build a common change management language across teams and departments
Improve adoption and reduce resistance on transformation and digital programmes
Standardise change practice using ADKAR, Kotter and the CMBoK
Upskill HR, PMO and organisational development teams to lead change consistently
Deliver flexible onsite or live virtual training across your Serbian sites
Strengthen benefits realisation on restructuring and system-change initiatives
Retain and grow internal change capability instead of relying on external consultants

Change Management F&P Exam Format in SerbiaWhat to expect on exam day

The Change Management Foundation and Practitioner exams in Serbia assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

Change Management Foundation Exam Format

Exam Component	Details
Exam Format	Online (Multiple choice questions)
Number of Questions	Four Sections, 50 Questions
Exam Duration	40 minutes
Passing Criteria	A score of 50%

Change Management Practitioner Exam Format

Exam Component	Details
Exam Format	Online (Objective testing based on a case study scenario)
Number of Questions	4 Questions (20 Marks each)
Exam Duration	2.5 Hours
Passing Criteria	A score of 50%

Change Management F&P Certification Cost in Serbia

The total cost of getting Change Management F&P certified in Serbia includes the training fee and the certification exam fee.

Training Cost Includes:

5 days of expert-led Change Management Foundation and Practitioner training
Change Management Institute-aligned digital courseware (CMBoK)
Practice questions, scenario exercises, and full-length mock exams for both Foundation and Practitioner
Exam-focused guidance designed to improve first-attempt readiness on both papers
The Change Management Foundation and Practitioner training cost in Serbia is RSD 125750

Exam Cost:

Change Management Foundation exam fee (50 MCQ, 40 minutes, 50% pass mark)
Change Management Practitioner exam fee (4 case-study questions × 20 marks, 2.5 hours, 50% pass mark)
Online delivery via the certification body's exam portal
Both Foundation and Practitioner credentials are lifetime valid — no renewal required
Learning packages include integrated Change Management F&P training and exam support along with examination voucher guidance

Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

Change Management Careers and Pay in SerbiaWhy Get Certified?

Change management has become a valued discipline across Serbia as banks consolidate, state-owned enterprises restructure, and multinational ICT and services firms scale their operations. As EU-accession reforms and digital transformation reshape how organisations work, employers increasingly want professionals who can manage the people side of change, not just deliver projects. Demand spans HR business partners, change managers, organisational development leads and transformation managers, and here is what the market is telling us right now.

RSD 225,000

Project and change manager net pay, Serbia

per month after 5 years, InfoPlate 2026

RSD 458,000

Senior change roles reach up to

per month net, InfoPlate 2026

EUR 4.1bn

Serbia ICT sector revenue

2024, Emerging Europe

RSD 116,127

National average net salary

Feb 2026, Statistical Office of Serbia

SECTORS HIRING

—IT and Software Services / GCCs
—Banking, Financial Services and Insurance
—Telecommunications
—Consulting and Professional Services
—Public Sector and EU-Accession Programmes
—Energy, Utilities and Manufacturing

GROWTH TRENDS

—EU accession reforms driving structured public-sector change
—Banking consolidation and SEPA and digital-payments integration
—ICT boom with multinational R&D and delivery hubs
—State-owned enterprise transformation into JSCs and LLCs
—Industry 4.0 and foreign direct investment in manufacturing
—Certified change talent scarce versus a deep project-manager pool

Sources: InfoPlate.rs, Glassdoor (Serbia) 2026; Statistical Office of the Republic of Serbia; Emerging Europe (ICT sector) 2024-2026.

Designation

Change Management Foundation and Practitioner Certified Professionals in Serbia : Salary Insights and Trends

Hiring Companies in Serbia

RSD108K

Min

RSD180K

Average

RSD324K

Max

InfoPlate.rs · Glassdoor (Serbia) 2026

EndavaEPAMNCRLevi9

Source: Endava · EPAM · NCR · Levi9

Why Change Management Skills Are in Demand Across Serbia

EU-Accession Reform Pressure

As Serbia aligns its financial, administrative and regulatory systems with EU frameworks in 2026, public bodies and regulated firms need people who can plan and land large-scale change, not just draft policy.

Certification builds structured change-delivery skills

Banking Consolidation and Restructuring

With bank restructuring, SEPA integration and mergers reshaping Serbia's mostly foreign-owned banking sector, employers need change managers who can carry staff and customers through disruption.

Certification builds stakeholder and adoption skills

Digital Transformation Adoption Gap

Serbia's ICT boom and Industry 4.0 push new systems into organisations faster than teams adopt them. Change practitioners close the gap between go-live and real behaviour change.

Certification builds resistance-management skills

State-Owned Enterprise Transformation

Dozens of state-owned enterprises are being converted into joint-stock and limited-liability companies, demanding culture change, new governance and disciplined change management at scale.

Certification builds organisational-change skills

Change Talent Scarcity

Serbia's talent pool is deep in project managers but thin in credentialed change practitioners. A recognised Foundation and Practitioner qualification makes holders visibly rare and hireable.

Certification makes change professionals stand out

Transformation Failure Risk

Most transformation programmes underdeliver on the people side. Employers increasingly hire certified change managers who apply ADKAR, Kotter and impact assessment to protect the return on major investments.

Certification builds proven change models and practice

Sources: Serbia-business.eu and EBRD (EU accession, banking, digital transformation); Emerging Europe (ICT); Statistical Office of the Republic of Serbia 2026.

Change management is now a core capability, not a nice-to-have. Join Serbian professionals who help organisations adopt change that actually sticks, and lead transformation with confidence. Start your journey today.

Your Serbia Career Transformation

Where You Stand Today

Your Change Management Transformation

Serbia's transformation agenda is accelerating with EU-accession reform, banking consolidation and digital change, and employers increasingly separate certified change professionals from the rest. Here is which side of that line you want to be on.

Today

Pay capped with limited leverage to negotiate in the Serbian market

After CM-F&P

Change and transformation roles in Serbia reach well beyond the national average net pay of about RSD 116,000

Today

Pay capped with limited leverage to negotiate in the Serbian market

Today

Shortlisted less often when roles list a change qualification as preferred

After CM-F&P

Eligible for change roles across banking, ICT, telecom, consulting and the public sector

Today

Shortlisted less often when roles list a change qualification as preferred

Today

Confident in delivery, but employers want structured change capability

After CM-F&P

Able to apply proven change models and lead adoption at organisational scale

Today

Confident in delivery, but employers want structured change capability

You earn CM-F&P

Before

Change responsibility relies on experience, with no recognised qualification behind it

Now you have

A globally recognised change credential valued by Serbian and EU employers

Before

Change responsibility relies on experience, with no recognised qualification behind it

Before

Stuck in project or HR delivery with no formal change mandate

Now you have

A clear route into change manager, organisational development and transformation roles

Before

Stuck in project or HR delivery with no formal change mandate

Before

Managing change by instinct, without proven models or a shared method

Now you have

Fluency in ADKAR, Kotter, Lewin and structured stakeholder engagement

Before

Managing change by instinct, without proven models or a shared method

Before

Recognition that fades when you change employer or sector

Now you have

Two portable credentials that travel across sectors and across the EU

Before

Recognition that fades when you change employer or sector

"The gap between delivering a project and leading real change is increasingly a recognised credential, and the organisations that matter already know it."

Join 50,000+ professionals who trained with Invensis Learning and made the shift.

Sources: InfoPlate.rs, Glassdoor (Serbia) 2026; Statistical Office of the Republic of Serbia.

How to Get Change Management F&P Certified in SerbiaStep-by-Step Certification Process

Embark on the road to Change Management certification exam success in Serbia. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

Step 1

Eligibility Check

Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

Step 1

Eligibility Check

Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

Step 2

Exam Preparation

Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

Step 2

Exam Preparation

Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

Step 3

Learn

Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

Step 3

Learn

Step 4

Prepare for the Examinations

Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

Step 4

Prepare for the Examinations

Step 5

Take Exam

Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

Step 5

Take Exam

Step 4

Exam Results

Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

Step 4

Exam Results

Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

Module 1: Individual Change

Understanding change models
A Behavioral Approach to Change
Cognitive and Psychodynamic Approach to Change
Perspectives about Humanistic Psychology

Module 2: Team Change

Understanding the Nature of theme models
Identify leadership issues in Change
Learning how to improve team effectiveness. Also, how individuals affect team dynamics
Learn Tuckman's model of team change and the development changes teams go through

Module 3: Organizational Change

Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
Learn the eight-step model for transforming your organization
Identify the three phases in transition management and distinguish between a planned and transitional change
Understand the process involved when managing Change

Module 4: Leading Change

What is the leader's role in the key organizational metaphors
Learn the role of a leader in Change Management
Identify the leadership focus for the various phases of Change
Learn the Goleman leadership skills and practices

Module 1: Individual Change

The defining features of models which describe how people learn:
The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
The perspectives associated with the cognitive approach to change
Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
Techniques for changing beliefs and performance
The perspectives associated with the psychodynamic approach to change
The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
The perspectives associated with the humanistic psychology approach to change
The levels and terms used in the hierarchy of needs (Maslow)
The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
The factors that influence how to manage change in self and others
Propensity for change – five factors (Cameron and Green)
The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
How managers and change agents can help others to change
The theories and models about the nature of teams
What is a group and when is it a team? (Various)
Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
Tuckman’s model of team change and the stages of development that teams go through
Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
How individuals affect team dynamics
MBTI and Teams
Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

Module 2: Team Change

The elements of theories and models about how individuals affect team dynamics
How team members with different MBTI react to one another in teams and their attitudes to change
The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
The contributions and allowable weaknesses of people playing different team roles (Belbin)
How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

Module 3: Organizational Change

The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
Force Field Analysis, examining the driving and resisting forces (Lewin)
Three-step model of organizational change (Lewin)
The factors in the change formula (Beckhard and Harris)
The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
The three phases in managing transition and the distinction between planned change and transition (Bridges)
The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

Module 4: Leading Change

The leader’s role linked to each of the four key organizational metaphors
The description of visionary leadership including
The characteristics of visionary leaders (Bennis)
What leaders really do (Kotter)
The characteristics of other theories on leadership approaches
Transformational and transactional leadership (Bass; Bryman)
Story telling leadership (Gardner)
Adaptive leadership (Heifitz and Laurie)
Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
The characteristics of other theories on leadership approaches
Transformational and transactional leadership (Bass; Bryman)
Story telling leadership (Gardner)
Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
The leadership styles and skills (Goleman)
Leadership styles that get results
Emotional competencies for leaders
The different leadership focus for different phases of change:
Kotter’s recommended actions for the first four change steps in leading change
Learning how to persevere (Kanter)
Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
The importance of self-knowledge and inner resources:
The role of self-knowledge (Bennis)
Characteristics of principle-centered leaders (Covey)
Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

Course Curriculumof the Change Management Foundation and Practitioner Certification Training

The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

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Change Management Foundation Course Curriculum

Understanding change models
A Behavioral Approach to Change
Cognitive and Psychodynamic Approach to Change
Perspectives about Humanistic Psychology

Sets the foundation for every other module, since individual psychology underpins how teams and organizations respond to change.

Module 1: Individual Change

Understanding change models
A Behavioral Approach to Change
Cognitive and Psychodynamic Approach to Change
Perspectives about Humanistic Psychology

Sets the foundation for every other module, since individual psychology underpins how teams and organizations respond to change.

Change Management Practitioner Course Curriculum

The defining features of models which describe how people learn:
The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
The perspectives associated with the cognitive approach to change
Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
Techniques for changing beliefs and performance
The perspectives associated with the psychodynamic approach to change
The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
The perspectives associated with the humanistic psychology approach to change
The levels and terms used in the hierarchy of needs (Maslow)
The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
The factors that influence how to manage change in self and others
Propensity for change – five factors (Cameron and Green)
The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
How managers and change agents can help others to change
The theories and models about the nature of teams
What is a group and when is it a team? (Various)
Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
Tuckman’s model of team change and the stages of development that teams go through
Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
How individuals affect team dynamics
MBTI and Teams
Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

It deserves the biggest share of revision time before the exam.

Module 1: Individual Change

The defining features of models which describe how people learn:
The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
The perspectives associated with the cognitive approach to change
Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
Techniques for changing beliefs and performance
The perspectives associated with the psychodynamic approach to change
The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
The perspectives associated with the humanistic psychology approach to change
The levels and terms used in the hierarchy of needs (Maslow)
The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
The factors that influence how to manage change in self and others
Propensity for change – five factors (Cameron and Green)
The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
How managers and change agents can help others to change
The theories and models about the nature of teams
What is a group and when is it a team? (Various)
Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
Tuckman’s model of team change and the stages of development that teams go through
Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
How individuals affect team dynamics
MBTI and Teams
Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

It deserves the biggest share of revision time before the exam.

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Skills You Will Build in This ProgrammeFoundation to Practitioner Skills

This training helps you build change management knowledge, practical application skills and exam readiness across the five CMBoK topic areas. By the end, you can guide individuals and organisations through change and apply proven models to real scenarios.

Guide Individuals Through Change

You will learn how people experience change and how to move them through it, applying ADKAR and Bridges' Transition Model to diagnose where individual change stalls and design the right support.

Lead Organisational Change

Select and apply the right organisational models, including Lewin's Three-Step Model, Kotter's 8-Step Model, McKinsey 7-S and Schein's view of culture, and assess an organisation's readiness for change.

Engage Stakeholders and Communicate

Map and analyse stakeholders, build engagement and communication plans, and use influence principles to move resistant and influential groups through the change.

Plan and Deliver Change Practice

Run change impact assessments, build a full change management plan, manage resistance, and design the training and reinforcement that embed new ways of working.

Build Professional Change Capability

Apply emotional intelligence, coaching and facilitation, work ethically under pressure, and use the CMBoK to grow as a reflective change practitioner.

Pass Both Certification Exams

Prepare for the closed-book Foundation exam and master open-book technique for the scenario-based Practitioner exam, so you can navigate the Practitioner Guide efficiently under timed conditions.

Who Should TakeChange Management F&P Certification Training in Serbia?

Change Leaders

Change Project Managers

Transformation Managers

Business Change Managers

Operational Line Managers

Project Team Members

HR Representatives

Business Managers

Project and Program Managers

Who Can Take This Certification Training

Change Management F&P Training Optionsfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

Change Management Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

Untitled

Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

Untitled

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

Untitled

Change Management Live Virtual Training

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity

RSD 125750

Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

Untitled

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

Untitled

Change Management Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

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Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Serbia seeking to equip teams with practical change management skills.

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Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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Change Management Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

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Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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Change Management Classroom Training

Instructor-led classroom sessions

Interactive discussions and group activities

Real-world examples and practical exercises

Structured learning with fixed schedules

Opportunities for peer networking and collaboration

Practice assessments and knowledge checks

Dedicated Q&A and concept clarification

Immediate trainer feedback and support

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Please Note:Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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Why Choose Invensis Learning in SerbiaYour Certification Partner

As a trusted change management training company in Serbia, Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organisations across Serbia who want to build real change capability and pass both exams. Our programmes combine experienced change-qualified trainers, flexible delivery formats, well-organised courseware aligned to the CMBoK, and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, you get a professional learning experience built around practical understanding, real-world application and measurable outcomes, backed by our ISO 9001 and ISO 27001 certifications.

Experienced, change-qualified trainers with real transformation delivery experience
Training aligned to the CMBoK and the current Change Management Practitioner Guide
Flexible live virtual, classroom and onsite delivery across Serbia
Structured preparation and mock exams for both the Foundation and Practitioner exams
ISO 9001:2015 quality and ISO 27001:2022 information-security certified delivery
Customised corporate training for HR, PMO and transformation teams
Dedicated learner support before, during and after your training
Case studies and scenario practice that connect models to real change work

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Rated by Learners Worldwide

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Corporate Clients

15+

Years of Training Excellence

24/7

Learner Support

ISO 9001:2015 Certified

ISO 27001:2022 Certified

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Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

Change Management Foundation and Practitioner Training Locations in SerbiaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

Change Management Foundation and Practitioner Training Location in Serbia

Hyatt Regency Belgrade, 5, Milentija Popovića, MZ Staro Sajmište, City Municipality Novi Belgrade, Belgrade, City of Belgrade, Central Serbia, 11070, Serbia

Change Management Foundation and Practitioner Training Location in Serbia

Hilton Belgrade, 35, Kralja Milana, Belgrade (Vračar), City Municipality of Vračar, City of Belgrade, Central Serbia, 11167, Serbia

Change Management Foundation and Practitioner Training Location in Serbia

Hyatt Regency Belgrade, 5, Milentija Popovića, MZ Staro Sajmište, City Municipality Novi Belgrade, Belgrade, City of Belgrade, Central Serbia, 11070, Serbia

Change Management Foundation and Practitioner Training Location in Serbia

Hilton Belgrade, 35, Kralja Milana, Belgrade (Vračar), City Municipality of Vračar, City of Belgrade, Central Serbia, 11167, Serbia

Corporate Change Management Training in SerbiaUpskill Your Team

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Suitable for small, medium and large teams
Customised schedules aligned with your organisation's availability
Flexible delivery through onsite, offsite, live virtual or hybrid formats
Experienced trainers with change and industry-relevant expertise
Role-based examples and case studies for stronger workplace application
Dedicated coordination and learner support for group programmes
Scalable delivery for teams across Serbia and global locations

What Our Learners Say

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A Practical Toolkit for Real Change

"The combined programme gave me a real toolkit for the people side of change. Applying ADKAR and a proper stakeholder analysis to a system rollout at work changed how my team ran adoption, and I cleared both exams on schedule."

Marko Jovanovic

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Structure I Use Every Week

"As an HR business partner I finally have structured models to bring to leadership conversations. The trainer connected Kotter and Bridges to situations I face every week, and the Practitioner scenarios felt very close to real work."

Jelena Petrovic

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From Project Delivery to Change Leadership

"I came from a project background and wanted to lead change, not just deliver scope. The open-book exam technique sessions were the most useful part, and the mock questions built my confidence for the Practitioner exam."

Nikola Stankovic

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One Change Language Across the Team

"We enrolled our transformation office and it standardised how everyone approaches change. Adoption on our last programme improved noticeably because the team now speaks one language of stakeholder engagement and reinforcement."

Ana Nikolic

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Tailored Training That Delivered Results

"The corporate delivery was flexible and tailored to our restructuring context. Our managers left able to run impact assessments and resistance plans, which made a measurable difference to how our change initiative landed."

Milos Djordjevic

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4.6

Ratings

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Happy Learners

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Locations Worldwide

99%

Training Satisfaction

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We also deliver Change Management Foundation and Practitioner Trainingacross multiple cities

Invensis Learning delivers industry-leading Change Management Foundation and Practitioner training solutions tailored for individuals and organizations.

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Foundation

Business Analysis Foundation and Practitioner

Frequently Asked QuestionsHere's everything you may ask...

It is a globally recognised, two-level qualification covering the people and culture side of organisational change. Foundation validates knowledge of change concepts and models, while Practitioner validates your ability to apply them to real change scenarios. Both are grounded in the CMBoK and the current Change Management Practitioner Guide.

General

What is the Change Management Foundation and Practitioner certification?

Is the Change Management certification worth it for professionals in Serbia?

Yes. As Serbia's banks consolidate, state-owned enterprises restructure and ICT firms scale, employers increasingly hire people who can lead adoption and reduce resistance. Certified change roles such as change manager, organisational development lead and transformation manager sit well above the national average pay, making the credential a strong career investment.

Who should take this Change Management course?

It suits change managers, HR business partners, project and programme managers, organisational development practitioners, consultants and senior leaders who sponsor change. No prior change management experience is needed to start at Foundation level.

What are the prerequisites for the Foundation and Practitioner levels?

The Foundation level has no formal prerequisites and is open to everyone. The Practitioner level requires the Change Management Foundation certification, or an accepted equivalent, before you sit the exam. The combined programme takes you through both levels in sequence.

Is the Change Management qualification recognised in Serbia and the EU?

Yes. It is recognised in over 150 countries and is especially respected across the UK, Europe and other markets where change management is an established profession, which makes it a portable credential as Serbia continues its EU-accession path.

Pricing

What is included in the Change Management course fee?

The fee typically includes instructor-led training across both levels, courseware aligned to the CMBoK and Practitioner Guide, case studies, practice questions and mock exams, and learner support. Exam voucher inclusion can vary, so request a quote to confirm what applies to your enrolment.

How much does Change Management training cost in Serbia?

Pricing varies by delivery format and whether you enrol as an individual or a group, so exact fees are available on request. Contact a learning advisor for current pricing and any batch offers for Serbia.

Is the exam fee included in the training price?

Exam-fee inclusion depends on the package you choose. Some options bundle the Foundation and Practitioner exam vouchers, while others price them separately. Ask us to confirm inclusions before you enrol.

Do you offer corporate or group discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for HR functions, PMOs and transformation teams. Contact us for a tailored quote for your organisation.

What payment options are available?

We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you best.

Exam

What if I do not pass an exam on the first attempt?

You can resit the exam you did not pass. Our training focuses on first-attempt readiness through structured preparation and full mock exams, and selected plans include a retake option. Ask about the resit policy that applies to your enrolment.

What is the format of the Foundation exam?

The Foundation exam is closed book with 50 multiple-choice, single-answer questions and a 40-minute duration. The pass mark is 50%, which is 25 out of 50 correct. It is usually taken at the end of the Foundation part of the programme.

What is the format of the Practitioner exam?

The Practitioner exam is open book and scenario-based, with 5 sections each worth 16 marks, giving 80 marks in total, over 2.5 hours. The pass mark is 50%, which is 40 out of 80 marks, and the Change Management Practitioner Guide is permitted.

What is the passing score for each exam?

Both exams require 50% to pass. That is 25 out of 50 questions for Foundation and 40 out of 80 marks for Practitioner. You must sit and pass both exams to hold both credentials.

What does open book mean for the Practitioner exam?

You may use the Change Management Practitioner Guide during the exam. However, the scenario-based sections require analysis and judgment, so you cannot simply look up answers. Efficient guide navigation and solid method knowledge are both essential.

Course Content

Can a beginner take this course without prior change experience?

Yes. The Foundation level has no prerequisites and starts from first principles, so beginners are welcome. The trainer builds your knowledge before you move into the applied Practitioner content, with practice and support throughout.

What topics does the Change Management syllabus cover?

The syllabus covers five topic areas: change and the individual, change and the organisation, communication and stakeholder engagement, change practice, and personal and professional management. Foundation builds knowledge, and Practitioner applies each area to real scenarios.

Which change management models will I learn?

You will learn a broad range of models, including ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model, McKinsey 7-S, Schein's model of culture, Goleman's emotional intelligence and Cialdini's principles of influence.

What learning resources are included?

You receive courseware aligned to the CMBoK and the Practitioner Guide, industry case studies, practice questions, full mock exams and quizzes, plus guidance on open-book exam technique for the Practitioner level.

How long is the training and in what format?

The combined programme runs as a 40-hour course, typically over five full days, with Foundation covered first and Practitioner second. It is delivered as live virtual, classroom or corporate training, so you can choose the format that fits your schedule.

Enrollment

How soon can I start and how do I enrol?

You can enrol online and join an upcoming live virtual or classroom batch, with new schedules opening regularly for Serbia. Choose your format, complete enrolment, and you will receive access to schedules and courseware. Talk to a learning advisor to find the next batch.

What training formats are available in Serbia?

We offer live virtual (online) instructor-led training, classroom training, and customised corporate group training delivered onsite or online for teams across Serbia. Each format covers both the Foundation and Practitioner levels.

How do I enrol in the course?

You can enrol through the Invensis Learning website. Select your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources ahead of your start date.

Can I reschedule to another batch?

Yes. Flexi options let you reschedule or move to another batch, and selected plans include a pass to attend the training again. Contact our support team to arrange a change to your enrolment.

What is the refund or cancellation policy?

Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment and preferred format.

Change Management Certification in Serbia

What Is the Change Management Foundation and Practitioner Certification?UntitledA People-Side-Of-Change Pathway

What Is the Change Management Foundation and Practitioner Certification?A People-Side-Of-Change Pathway

Key Highlightsof the Change Management Foundation and Practitioner Training Course

Change Management F&P Certification Eligibility in SerbiaDo You Qualify for the Change Management F&P Exam?

What You Gain from Change Management CertificationTwo Credentials, One Programme

Change Management F&P Exam Format in SerbiaWhat to expect on exam day

Change Management F&P Certification Cost in Serbia

Change Management Careers and Pay in SerbiaWhy Get Certified?

SECTORS HIRING

GROWTH TRENDS

Why Change Management Skills Are in Demand Across Serbia

EU-Accession Reform Pressure

Banking Consolidation and Restructuring

Digital Transformation Adoption Gap

State-Owned Enterprise Transformation

Change Talent Scarcity

Transformation Failure Risk

Where You Stand Today

Your Change Management Transformation

How to Get Change Management F&P Certified in SerbiaStep-by-Step Certification Process

Step 1: Eligibility Check

Step 2: Exam Preparation

Step 3: Learn

Step 4: Prepare for the Examinations

Step 5: Take Exam

Step 4: Exam Results

Eligibility Check

Eligibility Check

Exam Preparation

Exam Preparation

Learn

Learn

Prepare for the Examinations

Prepare for the Examinations

Take Exam

Take Exam

Exam Results

Exam Results

Module 1: Individual Change

Module 2: Team Change

Module 3: Organizational Change

Module 4: Leading Change

Module 1: Individual Change

Module 2: Team Change

Module 3: Organizational Change

Module 4: Leading Change

Course Curriculumof the Change Management Foundation and Practitioner Certification Training

Change Management Foundation Course Curriculum

Module 1: Individual Change

Change Management Practitioner Course Curriculum

Module 1: Individual Change

Skills You Will Build in This ProgrammeFoundation to Practitioner Skills

Guide Individuals Through Change

Lead Organisational Change

Engage Stakeholders and Communicate

Plan and Deliver Change Practice

Build Professional Change Capability

Pass Both Certification Exams

Who Should TakeChange Management F&P Certification Training in Serbia?

Change Management F&P Training Optionsfor Professionals and Teams

Change Management Classroom Training

Change Management Live Virtual Training

Change Management Corporate Group Training

Change Management Focused 1-to-1 Training

Change Management Classroom Training

Why Choose Invensis Learning in SerbiaYour Certification Partner

Change Management Foundation and Practitioner Training Locations in SerbiaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

Corporate Change Management Training in SerbiaUpskill Your Team

What Our Learners Say

Enquire with us now

Get Course Details & Pricing

We also deliver Change Management Foundation and Practitioner Trainingacross multiple cities

Explore Our Other Course Categories

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