Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Thailand. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
A Certified ScrumMaster credential is fast becoming a baseline qualification for agile delivery roles across Thailand, valued by banks, fintechs, e-commerce platforms and IT services firms that run Scrum at scale. As three new digital banks launch in 2026 and Thailand 4.0 accelerates cloud and AI adoption, employers are actively hiring Scrum Masters, product owners and agile coaches, with listings routinely asking for CSM or PSM. Demand runs from Scrum Master through agile delivery lead to head of agile, and here is what the Thai market is telling us right now.
CSM is more than a certificate. It is a career accelerator for agile professionals in Thailand. Join Scrum Masters who help banks, fintechs and platforms deliver value faster. Start your journey today.
Thailand's digital economy is expanding faster than its supply of skilled agile talent, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.
Sources: Jobsdb, ERI SalaryExpert, PayScale (Thailand) 2026.
The path to online CSM certification in Thailand is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
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Foundational to nearly every question on the exam, best mastered early.
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Skills covered in CSM training span the entire Scrum framework, from theory to hands-on facilitation. By the end of the programme you can facilitate Scrum events, coach a team through empirical delivery and support your organisation's move to agile.
Understand what you will learn in the CSM course, starting with the empirical foundations of Scrum. Explain empirical process control and apply the three pillars of transparency, inspection and adaptation to guide teams working in complex, changing environments.
Apply commitment, focus, openness, respect and courage to build trust and psychological safety. Learn how the Scrum Master models these values so teams surface impediments, hold honest retrospectives and improve continuously.
Master the three accountabilities within a Scrum team: the Scrum Master, the Product Owner and the Developers. Learn how self-management and cross-functionality enable a small, cohesive team to deliver valuable increments each Sprint.
Facilitate all five events: the Sprint, Sprint Planning, the Daily Scrum, the Sprint Review and the Sprint Retrospective. Learn every timebox rule and practical formats that keep events purposeful and focused on the Sprint Goal.
Work with the Product Backlog, Sprint Backlog and Increment, and the three commitments: the Product Goal, the Sprint Goal and the Definition of Done. Learn how artefacts create the transparency that inspection and adaptation depend on.
Serve the Scrum team, the Product Owner and the wider organisation as a servant leader. Apply facilitation, coaching and mentoring techniques to remove impediments and support agile adoption rather than directing the team.
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Thailand format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Akiance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Thailand seeking to strengthen Agile delivery and team collaboration across the organization.
Official Scrum Akiance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Thailand for professionals seeking individualized support and focused learning guidance.
Official Scrum Akiance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
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Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Thailand option enables professionals to participate from any location.
Official Scrum Akiance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
As a trusted CSM training company in Thailand, Invensis Learning delivers Scrum Alliance aligned Certified ScrumMaster training for professionals and teams across Thailand who want to lead agile delivery and pass the CSM exam. Our courses combine Certified Scrum Trainer led instruction, flexible live online and onsite formats, structured courseware and dedicated learner support. Whether you enrol as an individual or arrange corporate training for your team, we focus on practical Scrum facilitation, real-world case studies and a clear path from learning to certification, backed by ISO-certified quality and information security standards.
200K+
Professionals Trained
12M+
Hours of Training Delivered
4
Flexible Learning Modes
98%
First-Attempt Pass Rate

ISO 9001:2015 Certified

ISO 27001:2022 Certified

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Leaders in Training industry for 12+ years

Over 5000 five star reviews
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CSM Training Location in Thailand
Four Seasons Resort Koh Samui, 219 Moo 5 Surat Thani Angthong, 84140, Thailand
CSM Training Location in Thailand
Silavadee Resort, 208/66 Ko Samui District, Surat Thani 84310, Thailand
Passed the CSM Exam First Time
"The trainer made empiricism and the Scrum events genuinely click. I walked into the online exam confident and passed on my first attempt, and I now facilitate sprints for my team in Bangkok."
Nattapong Srisai
Scrum Master
0/0
From Developer to Scrum Master
"I was a developer wanting to move into the Scrum Master role. The case studies on facilitation and impediment removal gave me the confidence to make the switch within a few months."
Pimchanok Wongsiri
Software Developer
0/0
Practical and Well Paced
"Clear, practical sessions on the five Scrum values and servant leadership. The trainer answered every question, and the practice questions mirrored the style of the real CSM exam well."
Anucha Phanit
Agile Team Lead
0/0
Upskilled Our Delivery Teams
"We enrolled two squads for corporate CSM training. Delivery predictability improved, and our teams now run consistent sprints and retrospectives across the department."
Suwannee Kittikul
Head of Delivery, Financial Services
0/0
Consistent Scrum Across the Org
"Invensis tailored the training to our fintech context. Our managers now share a common Scrum language, and onboarding new members into agile ways of working is far smoother."
Thanakorn Rattana
L&D Manager, Fintech
0/0
4.6
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Happy Learners
100+
Locations Worldwide
99%
Training Satisfaction
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Invensis Learning delivers industry-leading Certified ScrumMaster (CSM) training solutions tailored for individuals and organizations.
The CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective, and it is the most widely recognised Scrum Master credential worldwide.