Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Certification?UntitledYour Route into Agile Delivery

    The Certified ScrumMaster (CSM) is the Scrum Alliance entry-level certification that validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. Our CSM certification training in Dubai prepares you to facilitate Scrum events, coach self-managing teams, and remove impediments as a servant leader. This programme is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland. It is delivered by a Scrum Alliance Certified Scrum Trainer (CST), and course completion unlocks the open-book online exam through your Scrum Alliance member portal within 90 days. Passing it includes a two-year Scrum Alliance membership. As Dubai accelerates its D33 Economic Agenda and smart government drive, employers across banking, aviation, telecom and government are hiring certified Scrum Masters to lead agile delivery. Whether you are new to Scrum or formalising hands-on experience, this course gives you a globally recognised credential and a clear path to get certified with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Dubai. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Certification?Your Route into Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Dubai. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in DubaiDo You Qualify for the CSM Exam?

    What You Gain from CSM CertificationRecognition, Skills and Career Momentum

    CSM Exam Format in DubaiWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Dubai

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Roles and Demand in DubaiYour Agile Path in the Emirates

    Certified ScrumMaster professionals are in demand across Dubai as banks, government entities, airlines and technology firms scale agile delivery under the D33 Economic Agenda. The CSM is the most widely recognised Scrum Master credential, and it maps to roles from Scrum Master to Agile Coach and Release Train Engineer. Demand is broad and growing, and here is what the market is telling us right now.

    Market Forces Driving Scrum Master Demand in Dubai

    CSM is more than a credential. It is your entry into Dubai's agile delivery market. Join professionals leading Scrum teams across the Emirates and start your journey today.

    Your Dubai Career Transformation

    Where You Stand Before and After CSM

    Your Dubai Agile Career, Levelled Up

    Dubai's shift to agile delivery is separating certified Scrum Masters from the rest. As banks, government and technology firms scale Scrum, employers increasingly look for the CSM credential. Here is which side of that line you want to be on.

    Sources: SalaryExpert, Glassdoor, Indeed (UAE) 2026.

    How to Get CSM Certified in DubaiStep-by-Step Certification Process

    The path to online CSM certification in Dubai is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    Skills You Will Build as a Scrum MasterMapped to the Scrum Alliance CSM Objectives

    This CSM course builds the practical skills to run Scrum, coach teams and lead as a servant leader, mapped to the six Scrum Alliance CSM Learning Objectives. By the end you can facilitate every Scrum event and support a Scrum team with confidence.

    Apply Scrum Theory and Empiricism

    Put transparency, inspection and adaptation to work, using empirical process control to guide delivery in complex environments, and connect Scrum to the Agile Manifesto and its twelve principles.

    Live the Five Scrum Values

    Foster commitment, focus, openness, respect and courage so your team builds the trust that makes Scrum effective, and learn to model those values as a Scrum Master.

    Support a Self-Managing Scrum Team

    Understand the accountabilities of the Scrum Master, Product Owner and Developers, and enable cross-functional, self-managing teams to deliver a valuable Increment each Sprint.

    Facilitate All Five Scrum Events

    Run Sprint Planning, the Daily Scrum, the Sprint Review and the Sprint Retrospective within their timeboxes, and protect the integrity of the Sprint itself.

    Manage the Three Scrum Artifacts

    Work with the Product Backlog, Sprint Backlog and Increment, and apply their commitments, the Product Goal, Sprint Goal and Definition of Done, to create real transparency.

    Lead as a Servant Leader

    Serve the team, the Product Owner and the wider organisation through coaching, facilitation and impediment removal, using techniques that build lasting agility.

    Who Should TakeCSM Training in Dubai?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

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    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Dubai option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Dubai format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Dubai seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Dubai for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    __PRICE

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Dubai option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for CSM Certification Training in DubaiLearn from a Scrum Alliance REP

    Invensis Learning is a Scrum Alliance Registered Education Provider delivering Certified ScrumMaster training through Certified Scrum Trainers in Dubai and worldwide. Our programmes combine accredited instructors, Scrum Alliance aligned courseware and flexible delivery, so you can move from learning to certified with confidence. As a trusted CSM training company in Dubai, we make certification accessible to professionals across the region. Whether you enrol as an individual or arrange training for your team, we focus on practical understanding, real-world application and the support you need to pass the CSM exam and apply Scrum at work.

    • Scrum Alliance aligned CSM training delivered by a Certified Scrum Trainer (CST)
    • Experienced, accredited trainers with real agile and Scrum delivery experience
    • Flexible live virtual and corporate group training that fits working professionals
    • Scrum Alliance CSM aligned courseware and industry-driven case studies
    • Guidance to complete the course and pass the online CSM exam on your first attempt
    • Two-year Scrum Alliance membership included on passing the exam
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Dedicated learner support before, during and after your training

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    Learner Support

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    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    ISO 9001:2015 Certified

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    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    CSM Training Locations in DubaiInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    CSM Training Location in Dubai

    JW Marriott Marquis Hotel, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates

    CSM Training Location in Dubai

    Conrad Dubai, Sheikh Zayed Road, Sheikh Zayed Road, Trade Center 1, Trade Center, Dubai, United Arab Emirates

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    Corporate CSM Training in DubaiBuild Agile Teams In-House

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    • Upskill whole teams in Scrum with consistent, Scrum Alliance aligned training
    • Flexible onsite, live virtual or hybrid delivery across Dubai and the UAE
    • Customised schedules aligned to your team's availability and goals
    • Certified Scrum Trainers with real agile transformation experience
    • Role-based case studies for finance, government and technology teams
    • Dedicated coordination and reporting for corporate training programmes
    • Scalable delivery for teams across the Emirates and global offices

    Leading Organisations

    Emirates NBDE& (Etisalat)DuMajid Al FuttaimDP WorldEmirates Group

    What Our Learners Say

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    Passed and Stepped into a Scrum Master Role

    "The trainer made the Scrum framework click for me. I understood the events, artifacts and the five values properly for the first time, and passed the online exam a few days after the course. I now lead a Scrum team at a fintech in Dubai."

    Aisha Rahman

    Scrum Master

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    Practical and Easy to Apply at Work

    "As a developer moving into facilitation, I needed to understand servant leadership and how to run the Daily Scrum and retrospectives well. The case studies were practical and I use them at work every sprint."

    Rohan Sharma

    Senior Software Developer

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    A Smooth Move from Waterfall to Scrum

    "I was moving from traditional project delivery to agile, and the course explained empiricism and the three pillars clearly. The trainer answered every question, and the exam prep guidance was spot on."

    Omar Haddad

    Project Manager

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    Consistent Scrum Practice Across Our Squads

    "We trained two delivery squads through the corporate programme. The sessions were tailored to our banking context, and our teams now share a common Scrum language. Coordination and scheduling were handled smoothly throughout."

    Fatima Al Suwaidi

    Learning and Development Manager, Banking

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    Scaled Our Agile Capability Quickly

    "Our agile transformation needed certified Scrum Masters fast. Invensis delivered live virtual CSM training for our team on a schedule that fit our sprints, and the trainers clearly knew real-world delivery, not just theory."

    Daniel Fernandes

    Agile Transformation Lead, Telecom

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    Frequently Asked QuestionsHere's everything you may ask...

    The CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective. It suits aspiring Scrum Masters, developers, testers, business analysts and project managers moving into agile delivery.

    General

    What is the CSM certification and who is it for?

    The CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective. It suits aspiring Scrum Masters, developers, testers, business analysts and project managers moving into agile delivery.

    Is the CSM worth it for a career in Dubai?

    Yes. The CSM is the most widely recognised Scrum Master credential, valued by Dubai employers in banking, government, aviation and technology as they scale agile delivery under the D33 agenda. It opens roles from Scrum Master to Agile Coach and signals the servant-leadership skills employers seek.

    Do I need to attend a course to earn the CSM?

    Yes. Attendance at an approved CSM course delivered by a Scrum Alliance Certified Scrum Trainer (CST) is mandatory. The online exam cannot be accessed until you complete the course, which is why the training and exam pathway go together.

    Which standard is the CSM based on?

    The CSM is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland. It also draws on the Agile Manifesto and its twelve principles.

    How long is the CSM valid and how do I renew it?

    The CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle. SEUs can be earned through training, events, coaching and self-study.

    Do I need prior Scrum experience to take the CSM?

    No. There is no formal education or work-experience requirement. The CSM suits those new to Scrum as well as professionals who want to formalise hands-on experience with a globally recognised credential.

    Pricing

    How much does CSM training cost in Dubai?

    CSM training fees vary by format and provider, and the online exam fee is typically included in the course fee paid to the training organisation. For current Dubai pricing and group rates, request a quote from a learning advisor.

    What is included in the CSM course fee?

    The fee typically covers Scrum Alliance aligned courseware, instruction by a Certified Scrum Trainer, industry case studies, access to the online exam and a two-year Scrum Alliance membership on passing. Confirm exact inclusions when you enrol.

    Is the exam fee included in the training price?

    For the CSM, the exam is usually bundled with the course, because Scrum Alliance delivers the online exam only after you complete an approved course. Check the inclusions with your advisor, as this can vary by provider.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams in Dubai and across the UAE. Contact us for a tailored quote for your team.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, multiple-choice test taken online through the Scrum Alliance member portal after you complete an approved course. No proctor is required, and it is based on the CSM Learning Objectives and the 2020 Scrum Guide.

    How many questions are on the CSM exam and how long is it?

    The exam has 50 multiple-choice questions with a time limit of 60 minutes (one hour). It is taken online once you have completed the approved CSM course.

    What is the passing score for the CSM exam?

    You need 74% to pass, which means answering at least 37 of the 50 questions correctly.

    How many attempts do I get for the CSM exam?

    Candidates typically have three attempts to pass within 90 days of completing the course. If you do not pass at first, our trainers and practice materials help you prepare for a confident retake.

    When and where do I take the CSM exam?

    You take the exam online through your Scrum Alliance member portal within 90 days of completing the course. There is no test-centre requirement, so you can sit it from home or the office.

    What happens after I pass the CSM exam?

    After passing, you accept the Scrum Alliance licence agreement to activate your CSM. You receive a digital certificate and badge, a two-year Scrum Alliance membership and a listing in the Scrum Alliance certification directory.

    Course Content

    What topics does the CSM training cover?

    The training covers all six CSM areas: Scrum theory and principles, the five Scrum values, the Scrum team, the five Scrum events, the three Scrum artifacts, and the Scrum Master role, all aligned to the Scrum Alliance CSM Learning Objectives.

    Can a beginner take this CSM course?

    Yes. No prior Scrum experience is needed. The course starts with Scrum theory and empiricism and builds up to facilitation and coaching, with case studies and exercises so beginners can apply the concepts with confidence.

    How long is the CSM training programme?

    The instructor-led CSM programme runs for 16 hours, delivered as two full days or four half-days. This meets the Scrum Alliance minimum contact-hour requirement for the course.

    What learning materials are included?

    You receive Scrum Alliance CSM aligned courseware, industry-driven case studies illustrating facilitation and impediment removal, and guidance on earning SEUs to renew your credential later.

    Is the courseware aligned to the latest Scrum Guide?

    Yes. The courseware is aligned to the CSM Learning Objectives and the current Scrum Guide, the 2020 edition, including the Product Goal, Sprint Goal and Definition of Done commitments.

    Enrollment

    How do I enrol in the CSM course in Dubai?

    Choose your preferred format on the Invensis Learning website, complete payment, and you will receive access to schedules, courseware and joining details. A learning advisor can help you pick the right batch.

    What training formats are available?

    We offer live virtual (online) instructor-led training and customised corporate group training, delivered by a Certified Scrum Trainer. Choose the format that fits your schedule and team needs.

    How soon can I start the CSM training?

    New CSM batches run regularly for Dubai professionals. See upcoming schedules or talk to a learning advisor to find the next available cohort that suits you.

    Can I reschedule my enrolment to another batch?

    Yes. You can reschedule or transfer to another batch, subject to our policy. Contact support and we will help you move to a date that works for you.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.