ITIL 4 Foundation Training and Certification Course in Vienna, Austria

Invensis Learning's ITIL 4 Foundation Training Course in Vienna is delivered by highly qualified trainers with extensive experience. Participants attending this ITIL 4 Foundation certification training will gain knowledge about the fundamentals of the latest ITIL 4 update and introduces them to the Service Value System (SVS) which describes how enterprise components and activities work together to enable value creation.

ITIL 4 Foundation is an entry-level service management certification course that helps one to explore end-to-end IT service model for creation, delivery, and continual improvement of services offered that aligns as per the enterprise strategy. Participants attending this training will receive a copy of the course material and 16 PDUs certificate.

We deliver ITIL 4 Foundation Training in Vienna through classroom and live online classroom modes. Enroll now and gain this ITIL 4 Foundation certification in Vienna today.

ITIL 4 Foundation Training in Vienna, Austria

Training Modes

- Instructor-led Classroom Training (   view training dates and cost )

- Instructor-led Online Training ( view training dates and cost )

- On-site Group Training  request for more information )

- Focused 1-to-1 Training

Areas of Study

- Key concepts and guiding principles of the ITIL 4 framework

- Understand the Service Value system and the four dimensions of Service Management

- Knowledge of the link between ITIL 4 and other practices such as Agile, DevOps, and Lean

- ITIL management practices, and more

ITIL 4 Foundation Training Schedule Click here to view the ITIL 4 Foundation training Schedule in Vienna 
ITIL 4 Foundation Course Duration

2 days (View daywise training agenda )

ITIL 4 Foundation Training Course Syllabus
  • Introduction
  • Key Concepts of Service Management
  • The Four Dimensions of Service Management
  • The ITIL Service Value System
  • ITIL Management Practices
 Download detailed Course Syllabus (PDF)
Admission Requirements

There are no pre-requisite criteria for taking the ITIL 4 Foundation certification examination.

ITIL 4 Foundation Exam Format
  • Multiple choice examination questions
  • 40 questions
  • 65% required to pass
  • 60 minutes’ duration
  • Closed book
ITIL 4 Foundation Training Fees
  • The ITIL 4 Foundation Online Training cost in Austria is EUR 1135
 Click here to view the ITIL 4 Foundation Training Schedule in Vienna
Who should Attend ITIL 4 Foundation Certification training

Job roles that can benefit from ITIL 4 Foundation training course in Vienna include, but are not limited to:

  • IT Professionals
  • ITSM Managers
  • Individuals working in the areas of IT (Digital, Product, Development)
  • Service Managers
  • Database Administrators
  • Software Professionals
  • Service Process Owners
  • Individuals starting their journey in Service Management
  • Existing ITIL qualification holders
Accreditation AXELOS Certified Partner ITIL Training Organization

All Upcoming ITIL 4 Foundation Training in Vienna, Austria

Invensis Learning ITIL 4 Foundation Training Course Features

  • Interactive instructor-led ITIL 4 Foundation training
  • Highly qualified, certified, and accredited trainers
  • ITIL 4 Foundation course adhered to global standards
  • Study Guide prepared by subject matter experts
  • Interact with co-participants from diverse backgrounds
  • Achieve 16 PDUs Certificate
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests

ITIL 4 Foundation Certification Course Syllabus

 

In this module, participants will learn about IT Service Management in the modern world, about ITIL 4, and the structure and benefits of the ITIL 4 framework.

In this module, participants will understand value and value co-creation, service providers, service consumers, organizations, products and services, service relationships, outcomes, costs, and risks.

In this module, participants will learn about organizations and people, IT, partners and suppliers, value streams and processes, and external factors.

This module covers topics on service value system overview, the ITIL guiding principles, governance, service value chain, and continual improvement.

In this module, participants will learn about general management practices, service management practices, and technical management practices.

ITIL 4 Foundation Training Agenda

The daily agenda of the 2-day ITIL 4 Foundation Training is detailed below:

    • Introduction
    • Key Concepts of Service Management
    • The Four Dimensions of Service Management
    • Exam preparation questions and summary
    • Tips and exam strategy
    • Daily review
    • ITIL Service Value System
    • ITIL Management Practices
    • Exam preparation questions and summary
    • Tips and exam strategy
    • Daily review

FAQs on ITIL 4 Foundation Training

 

  • Select convenient training schedule given above
  • Enroll and make the payment, and block your seat
  • Receive the training kit with training details and start your preparation

As part of your ITIL 4 Foundation training, you will receive:

  • Hard copy/soft copy of the course material
  • ITIL 4 Foundation syllabus
  • ITIL 4 Foundation exam (optional)
  • Achieve 16 PDUs certificate

At Invensis, we provide ITIL 4 Foundation training in Vienna in three different learning modes in instructor-led classroom training, instructor-led online training, and on-site group training.

The existing version of ITIL is known as ‘V3’. Whereas the new ITIL update happening in Q1 of 2019 is known as ITIL 4 and not ITIL V4. As there is a complete change of framework which integrates the best practices of Agile, DevOps, and Lean. Also, the name reflects the role ITIL 4 will play in supporting individuals and organizations to navigate the Fourth Industrial Revolution.

Yes, the examination fee is included in the course fee.

The ITIL 4 Foundation credential is valid for the lifetime of an individual

Yes, Invensis Learning is a PeopleCert Accredited Training Organization (A.T.O) for providing ITIL 4 Foundation Training and Certification course worldwide.

AXELOS is the governing body for ITIL 4 Foundation course. PeopleCert provides accreditation for the course.

Please call us, join our Live Chat for instant support, or Request a Call Back to have your query resolved.

Vienna is the capital of Austria and the largest city in the country. Spread over 414 sq. km, Vienna is home to over 1.8 million people. The city is a major European center for art and music and has a rich architectural history with several grand monuments and parks. These make it a popular destination, drawing millions of tourists each year. Vienna has been ranked first in a quality of living survey conducted for cities around the world.

Many international organizations such as UN and OPEC are located in Vienna. The city has been designated a UNESCO World Heritage Site since 2001. There are many large universities such as University of Vienna, Sigmund Freud University and the University of Music and Performing Arts. The GDP of Vienna accounts for 26% of the $ 386.4 billion GDP of Austria. The economy of Vienna is driven by the services sector, and manufacturing tech firms have set up their European headquarters in the city.

The largest employers in Vienna are OMV AG, Siemens Group Austria, ÖBB Holding AG, Mondi AG, Telekom Austria, Heinecken C&EE, Wienerberger AG and A-Tec Industries AG (Mechanical Engineering & Construction).The highest average salary in Vienna for professionals in Project Management is €88,109, ITSM is €91,230, and Quality Management is €91,570. Whereas a senior project manager with PMP certification the salary goes up to €98,764, with ITIL certification it goes up to €99,225, and with Six Sigma certification, it goes up to €98,570.

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