Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN VeriSM Foundation Certification?UntitledYour Entry into Modern Service Management

    The VeriSM Foundation (VeriSM-F) certification is an entry-level credential that validates your understanding of VeriSM, a flexible service management approach for the digital age governed by EXIN. VeriSM Foundation certification training in Belgium equips IT and business professionals to define a service management approach that fits their organisation's context rather than following one rigid framework. Aligned to the EXIN VeriSM Foundation Examination Specification and the IFDC VeriSM model, the course covers the management mesh, service culture, progressive practices and innovative technologies. You learn how to combine ITIL, Agile, DevOps and Lean as practices within a single, coherent model. As Belgian employers such as Proximus, Accenture and KBC accelerate digital transformation, professionals who can unify fragmented service management approaches are in demand. Earn a globally recognised EXIN credential and start your VeriSM journey with Invensis Learning.

    Invensis Learning is an EXIN Accredited Training Provider in Belgium, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    What Is the EXIN VeriSM Foundation Certification?Your Entry into Modern Service Management

    The VeriSM Foundation (VeriSM-F) certification is an entry-level credential that validates your understanding of VeriSM, a flexible service management approach for the digital age governed by EXIN. VeriSM Foundation certification training in Belgium equips IT and business professionals to define a service management approach that fits their organisation's context rather than following one rigid framework.

    Aligned to the EXIN VeriSM Foundation Examination Specification and the IFDC VeriSM model, the course covers the management mesh, service culture, progressive practices and innovative technologies. You learn how to combine ITIL, Agile, DevOps and Lean as practices within a single, coherent model.

    As Belgian employers such as Proximus, Accenture and KBC accelerate digital transformation, professionals who can unify fragmented service management approaches are in demand. Earn a globally recognised EXIN credential and start your VeriSM journey with Invensis Learning.

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Belgium, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the VeriSM™ Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured VeriSM Foundation Certification training in Belgium designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized VeriSM Foundation course online materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered through Instructor-led VeriSM Foundation training in Belgium by experienced trainers with relevant service management expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Belgium

    • Flexible learning options available for professionals seeking VeriSM Foundation training online
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to VeriSM Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance on certification preparation as part of the VeriSM Foundation certification program in Belgium
    • Earn a VeriSM Foundation certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Belgium
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability building through a Corporate VeriSM Foundation training program designed for team-based learning initiatives

    VeriSM Foundation Certification Eligibility in BelgiumDo You Qualify for the VeriSM™ Foundation Exam?

    VeriSM Foundation training does not require any prior experience or knowledge. However, it is advantageous for professionals to possess some level of familiarity with service management principles or IT service delivery.

    • There are no prerequisites criteria for taking the Online VeriSM Foundation training.

    • Familiarity with service management principles or IT service delivery is advantageous but not required.

    • Open to IT and service-management practitioners, transformation leads, DevOps engineers, business owners of services, and consultants.

    What VeriSM Foundation Certification DeliversSkills, Recognition and Career Momentum

    For Individuals

    For Individuals

    VeriSM Foundation training helps professionals build modern service management capability and prepare for the EXIN exam. The course suits IT service managers, service delivery leads, consultants and business professionals who want to define a flexible service management approach. Whether you are modernising an ITIL-based estate, moving into service management, or leading digital service delivery in IT services, banking or the public sector, this training builds capabilities employers across Belgium look for.

    If you want a globally recognised, vendor-neutral credential that reflects how services are really delivered today, VeriSM Foundation is a clear step forward. You gain the VeriSM model, the management mesh and a structured, supported path to certification.

    • Validates modern, framework-agnostic service management knowledge that employers value
    • Positions you for IT service manager and service delivery roles across Belgium
    • Builds skill in applying the VeriSM management mesh to real organisational contexts
    • Helps you combine ITIL, Agile, DevOps and Lean as practices, not competing silos
    • Provides a globally recognised, lifetime EXIN credential with no renewal required
    • Prepares you for the 40-question EXIN exam with structured practice and guidance
    • Bridges IT and business, so non-technical professionals gain real value too
    • Opens progression to VeriSM Essentials, Plus and Professional
    For Organizations

    For Organizations

    VeriSM Foundation group training helps organisations modernise service management by equipping teams with a flexible, context-driven model. The training can be delivered for IT departments, service teams or mixed IT and business groups. For organisations that run several frameworks at once and want them to work together, this training provides a scalable, practical way to unify service delivery around consumer value.

    If your teams struggle to reconcile ITIL, Agile and DevOps demands, VeriSM Foundation group training creates a shared management mesh mindset. Teams gain a standardised, outcome-focused approach to defining and improving services.

    • Builds a shared, flexible service management language across IT and business teams
    • Helps teams integrate ITIL, Agile, DevOps and Lean within one coherent model
    • Standardises modern service management practice across departments and units
    • Supports digital transformation by aligning services to consumer outcomes
    • Enables customised, EXIN-aligned training for Belgian teams onsite or live online
    • Strengthens governance and service culture across the organisation
    • Upskills whole teams with a globally recognised, lifetime credential
    • Scales delivery for local and multinational teams across time zones

    VeriSM Foundation Exam Format in BelgiumWhat to expect on exam day

    The VeriSM Foundation exam validates your understanding of the VeriSM service-management framework for the digital age. The exam focuses on the VeriSM model, service-management principles, the management mesh, the four stages of the VeriSM model (Define, Produce, Provide, Respond), progressive practices, and integrating VeriSM with other service-management frameworks. Through a combination of multiple-choice questions, candidates are tested on their ability to apply VeriSM principles in real-world digital-service environments.

    Exam ComponentDetails
    Exam TypeMultiple choice questions
    No of Questions40 questions
    Exam Duration60 minutes
    Passing Score65% (26/40 marks required)
    TypeClosed book
    Conducted ByEXIN
    Testing BasisVeriSM Foundation BoK (IFDC)
    Testing FormatEXIN online proctored or test centre

    VeriSM Foundation Certification Cost in Belgium

    The total cost of earning the VeriSM Foundation credential typically includes the fee for VeriSM Foundation training and exam preparation, along with the certification examination cost.

    Training Cost Includes:

    • 2 days of expert-led EXIN-accredited VeriSM Foundation training
    • EXIN-aligned digital courseware on the IFDC VeriSM Foundation BoK
    • Scenario practice on the VeriSM model, Management Mesh, and progressive practices
    • Full-length 40-question mock exams that mirror the live EXIN paper
    • The VeriSM™ Foundation training cost in Belgium is EUR 1400

    Exam Cost:

    • EXIN VeriSM Foundation exam fee paid to EXIN
    • Online proctored delivery via the EXIN candidate portal (or at an EXIN test centre)
    • 40 multiple-choice questions, 60 minutes, 65% pass mark (26 of 40), closed book
    • Exam available in English, Portuguese, Chinese, Dutch, German, and Japanese
    • Lifetime-valid EXIN VeriSM Foundation credential — no formal renewal required

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    IT Service Management Careers in BelgiumWhy Get VeriSM Certified?

    VeriSM Foundation is gaining traction across Belgium as employers in IT services, banking, telecoms and the EU public sector modernise how they deliver services. As organisations juggle ITIL, Agile and DevOps at once, professionals who can unify them with the VeriSM model stand out for roles from service delivery manager to IT service manager. With a projected tech talent shortfall, credentialed service management professionals are in a strong position, and here is what the Belgian market is telling us now.

    EUR 95,000

    Average IT service manager salary, Belgium

    per year, ERI SalaryExpert 2026

    EUR 93,533

    Average IT manager salary, Belgium

    PayScale 2026

    21,000

    Projected tech worker shortfall, Belgium

    by 2026, industry estimate

    47%

    ICT firms planning to hire

    next quarter, industry survey

    SECTORS HIRING

    • —IT Services and Consulting
    • —Banking, Financial Services and Insurance
    • —Telecommunications
    • —Government and EU Public Sector
    • —Pharmaceuticals and Life Sciences
    • —Logistics and Manufacturing

    GROWTH TRENDS

    • —Digital transformation investment projected around EUR 10.5bn
    • —Government EUR 1.6bn allocated to digital infrastructure
    • —Tech talent shortage driving demand for service skills
    • —Multi-framework estates needing a unifying model
    • —EU institutions and public sector modernising IT services
    • —Cloud, AI and automation reshaping service delivery

    Sources: PayScale, ERI SalaryExpert, Glassdoor, Robert Half (Belgium) 2026; Hays Belgium IT Salary Guide 2026; Belgian ICT market data.

    Service Management Challenges Shaping Belgium's IT Market

    Fragmented Framework Sprawl

    Belgian enterprises run ITIL, Agile and DevOps side by side, often in silos. Without a unifying model, service delivery fragments, the exact gap VeriSM is built to close.

    VeriSM unifies your service management practices

    Digital Transformation Pressure

    With digital transformation investment projected around EUR 10.5bn, organisations need service management that adapts fast to cloud, AI and changing consumer expectations.

    VeriSM builds adaptive service management skills

    Tech Talent Shortage

    Belgium faces a projected shortfall of around 21,000 tech workers by 2026, so professionals who can modernise and unify service management are highly sought after.

    VeriSM makes modern service professionals stand out

    Consumer-Centric Service Demand

    Banks, telecoms and public bodies are judged on service outcomes, not technology outputs, raising demand for people who design services around consumer value.

    VeriSM builds a consumer-centric service culture

    EU and Public Sector Modernisation

    Brussels hosts EU institutions and a large public sector modernising legacy IT, where VeriSM's flexible, context-driven approach suits varied delivery models.

    VeriSM fits diverse public service delivery models

    Multi-Supplier Governance

    Outsourced and multi-supplier IT is common in Belgium, demanding governance and a service culture that a framework-agnostic approach like VeriSM supports.

    VeriSM strengthens governance and service culture

    Sources: Belgian ICT market data, Hays Belgium 2026, Agoria and industry reports 2026.

    VeriSM Foundation is more than a certificate. It is a way to lead modern service delivery. Join professionals in Belgium who unify their service management approach. Start your journey today.

    Your Belgium Career Transformation

    From IT Delivery to Modern Service Leadership

    Your VeriSM Foundation Transformation

    Belgium's IT services, banking and public sectors are modernising fast, and employers increasingly separate professionals who can lead flexible, modern service management from those who cannot. Here is which side of that line you want to be on.

    Today

    Service roles capped without a modern service management credential

    After VeriSM

    IT service manager roles in Belgium average around EUR 95,000 a year

    Today

    Passed over for roles listing modern ITSM knowledge as preferred

    After VeriSM

    Eligible for service delivery and service management roles across sectors

    Today

    Confident in delivery, but employers want framework-agnostic thinking

    After VeriSM

    Fluent in the VeriSM model and the management mesh

    You earn your VeriSM Foundation

    Before

    Service management skills tied to a single framework only

    Now you have

    A flexible, EXIN-recognised approach that unifies many practices

    Before

    Limited to IT-only service management thinking

    Now you have

    A model that bridges IT and business service delivery

    Before

    No formal credential to prove modern service knowledge

    Now you have

    A globally recognised, lifetime EXIN VeriSM Foundation credential

    Before

    Overwhelmed by competing ITIL, Agile and DevOps demands

    Now you have

    Confidence to combine practices within one management mesh

    "The gap between running IT tasks and leading modern service delivery is a recognised, flexible approach, and Belgium's leading employers already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: PayScale, ERI SalaryExpert, Glassdoor (Belgium) 2026.

    How to Get VeriSM Foundation Certified in BelgiumStep-by-Step Certification Process

    The path to Online VeriSM Foundation certification follows a straightforward single-exam route. Complete the accredited training program, schedule the examination through EXIN, pass the assessment, and earn a globally recognized service management credential.

    Step 1: Enroll in VeriSM Foundation Training

    Enroll for an upcoming Online VeriSM Foundation course through Invensis Learning , an Accredited Partner of EXIN , and attend the 2-day training.

    Step 2: Schedule the Exam

    Once you have completed the Online VeriSM Certification Training Course, you can schedule your exam online through the EXIN website. The exam is available in English, Portuguese, Chinese, Dutch, German, and Japanese.

    Step 3: Take the Exam

    The VeriSM Foundation exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the questions.

    Step 4: Qualify the Exam

    To pass the exam, you must score 65% or higher. You will receive your results immediately after you complete the exam.

    Step 5: Get Certified

    Once you have passed the exam, you will be awarded the Online VeriSM Foundation certification.

    Step 6: Maintain Your Certification

    Uphold the value of your VeriSM Foundation certification by engaging in continuous learning and acquiring Professional Development Units (PDUs).

    Step 1

    Enroll in VeriSM Foundation Training

    Enroll for an upcoming Online VeriSM Foundation course through Invensis Learning , an Accredited Partner of EXIN , and attend the 2-day training.

    Step 2

    Schedule the Exam

    Once you have completed the Online VeriSM Certification Training Course, you can schedule your exam online through the EXIN website. The exam is available in English, Portuguese, Chinese, Dutch, German, and Japanese.

    Step 3

    Take the Exam

    The VeriSM Foundation exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the questions.

    Step 4

    Qualify the Exam

    To pass the exam, you must score 65% or higher. You will receive your results immediately after you complete the exam.

    Step 5

    Get Certified

    Once you have passed the exam, you will be awarded the Online VeriSM Foundation certification.

    Step 6

    Maintain Your Certification

    Uphold the value of your VeriSM Foundation certification by engaging in continuous learning and acquiring Professional Development Units (PDUs).

    Module 1: The Service Organization

    • Organizational context
    • Organizational governance
    • Digital transformation

    Module 2: Service Culture

    • Define a service culture
    • Explain the elements of a service culture

    Module 3: People and Organizational Structure

    • Organization structure
    • Service management challenges

    Module 4: The VeriSM Model

    • The VeriSM model
    • Adapting the VeriSM model

    Module 5: Progressive Practices

    • Progressive practices

    Module 6: Innovative Technologies

    • Impact of technology

    Module 7: Getting Started

    • Getting started

    Course Curriculumof the VeriSM™ Foundation Certification Training

    The VeriSM Foundation curriculum follows the official IFDC VeriSM Foundation syllabus and covers seven modules across the digital service management lifecycle.

    • Organizational context
    • Organizational governance
    • Digital transformation

    Governance and context questions here connect directly to nearly every later module.

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    What You Will Master in VeriSM FoundationModern Service Management in Practice

    In VeriSM Foundation training you will learn how to define a modern service management approach using the VeriSM model, the management mesh and progressive practices. By the end you can adapt ITIL, Agile, DevOps and Lean to your organisation's context and prepare for the EXIN exam.

    Understand Modern Service Management

    Grasp what a service organisation is, how value is co-created with consumers, and why digital transformation demands service-centric, outcome-based thinking.

    Build a Consumer-Centric Service Culture

    Learn how organisational values, behaviours and ethics shape a service culture that puts consumer outcomes and experience at the centre of delivery.

    Apply the VeriSM Model and Management Mesh

    Master the VeriSM model and its management mesh, integrating resources, environment, emerging practices and management practices into one flexible approach.

    Combine Progressive Practices

    See how ITIL, Agile, DevOps, Lean and SIAM work as practices within the mesh, and how to select the right practice for the right situation.

    Use Innovative Technologies in Services

    Understand how cloud, AI, automation, IoT and analytics reshape service management and fit within the VeriSM governance framework.

    Get Started with VeriSM

    Learn the practical steps to assess maturity, define your initial mesh, integrate existing frameworks and drive continuous improvement.

    Who Should TakeVeriSM Foundation Certification Training in Belgium?

    Service Managers

    IT Architects

    Service Desk Manager

    Project Managers

    Process Owners

    Process Managers

    IT Manager

    Business Analysts

    Quality Managers

    Who Can Take This Certification Training

    VeriSM Foundation Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service management learning and professional development journey.

    VeriSM™ Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom VeriSM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    VeriSM™ Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1400

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    VeriSM™ Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen service management capabilities, standardize operational practices, and support workforce development through customized team learning initiatives. This format is ideal for VeriSM Foundation training for companies in Belgium seeking to build modern service management capabilities across teams.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    VeriSM™ Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides VeriSM Foundation coaching for professionals seeking individualized support and focused guidance on modern service management concepts and practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    VeriSM™ Foundation Classroom Training

    VeriSM™ Foundation Classroom Training

    Instructor-led classroom sessions

    Interactive discussions and group activities

    Real-world examples and practical exercises

    Structured learning with fixed schedules

    Opportunities for peer networking and collaboration

    Practice assessments and knowledge checks

    Dedicated Q&A and concept clarification

    Immediate trainer feedback and support

    Untitled

    Please Note:Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom VeriSM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Loading schedules…

    Why Choose Invensis LearningFor Your VeriSM Foundation Certification Training in Belgium?

    Invensis Learning delivers structured VeriSM Foundation training for professionals and organisations in Belgium who want to modernise how they manage services. As an EXIN Accredited Training Provider, we combine accredited instructors, EXIN-aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and exam readiness.

    • EXIN Accredited Training Provider delivering VeriSM-aligned courseware
    • Experienced, EXIN-accredited trainers with real ITSM and DevOps experience
    • Flexible live online and classroom formats for professionals and teams
    • Structured preparation for the 40-question EXIN VeriSM Foundation exam
    • Comprehensive study materials, practice questions and case studies
    • Dedicated learner support before, during and after training
    • Customised corporate training for Belgian teams onsite or live online
    • ISO 9001:2015 and ISO 27001:2022 certified quality and information security

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    VeriSM™ Foundation Training Locations in BelgiumAll our classroom training is now available online at your convenience

    VeriSM™ Foundation in Belgium

    Warwick Brussels Rue Duquesnoy 5, 1000 Bruxelles, Belgium

    VeriSM™ Foundation in Belgium

    Hilton Antwerp Old Town Groenplaats 32, 2000 Antwerpen, Belgium

    corporate banner

    Corporate VeriSM Foundation TrainingFor Teams in Belgium

    Untitled

    • Suitable for small, medium and large teams across Belgium
    • Customised schedules aligned with your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • EXIN-accredited trainers with real service management expertise
    • Role-based, industry-relevant examples for better workplace application
    • Dedicated coordination and support for corporate programmes
    • Scalable delivery for local and multinational teams

    Trusted by Leading Organisations

    ProximusKBCAccentureCegekaSopra SteriaBelfius

    What Our Learners Say

    Untitled

    Everything Finally Fits Together

    "The VeriSM Foundation training finally gave me a way to make ITIL, Agile and DevOps work together instead of fighting each other. The management mesh clicked during the sessions, and the mock questions made the EXIN exam feel straightforward."

    Thomas Peeters

    Untitled

    0/0

    Practical and Modern

    "As a service delivery manager I needed a modern, vendor-neutral view of service management. The trainer used real examples that mapped straight to my work, and I passed the exam on my first attempt."

    Sofie Janssens

    Untitled

    0/0

    Useful for Consulting Work

    "Clear explanations of the VeriSM model and progressive practices. As a consultant I now have a framework-agnostic language to use with clients running different service management approaches."

    Nicolas Dubois

    Untitled

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    Aligned Our Whole Team

    "We trained our operations team through Invensis Learning to align on one service management approach. The live online delivery suited our schedule, and the team now speaks a shared language around the management mesh."

    Anke Willems

    Untitled

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    Smooth Corporate Rollout

    "The corporate programme was well coordinated and tailored to our telecoms context. Trainers were EXIN-accredited and responsive, and the certification results across the group were excellent."

    Julien Lambert

    Untitled

    0/0

    Well Prepared for the Exam

    "A great entry point into modern service management. The materials were clear, the practice questions were close to the real exam, and I felt fully prepared on exam day."

    Elena Moreau

    Untitled

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    Frequently Asked QuestionsHere's everything you may ask...

    VeriSM Foundation is an entry-level EXIN credential that validates your understanding of VeriSM, a service management approach for the digital age. It covers the VeriSM model, the management mesh, VeriSM patterns and how organisations define their own flexible service management approach.

    General

    What is the EXIN VeriSM Foundation certification?

    VeriSM Foundation is an entry-level EXIN credential that validates your understanding of VeriSM, a service management approach for the digital age. It covers the VeriSM model, the management mesh, VeriSM patterns and how organisations define their own flexible service management approach.

    Who should take VeriSM Foundation training in Belgium?

    VeriSM Foundation suits IT and business professionals who want to understand modern service management. It is relevant to IT service managers, service delivery leads, consultants, ITIL holders and business professionals in IT services, banking, telecoms and the public sector across Belgium.

    Is VeriSM Foundation worth it?

    Yes. As Belgian employers modernise service delivery and run several frameworks at once, professionals who can unify them with VeriSM are in demand for roles from service delivery manager to IT service manager, where salaries reach around EUR 95,000. It is a globally recognised, lifetime EXIN credential.

    What is VeriSM and the management mesh?

    VeriSM is a flexible service management approach that lets organisations combine the right practices for their context rather than following one rigid framework. The management mesh is its central concept, integrating resources, environment, emerging practices and management practices such as ITIL, Agile and DevOps.

    Are there any prerequisites for VeriSM Foundation?

    No. VeriSM Foundation has no formal prerequisites and is open to all, regardless of education, experience or prior service management knowledge. It is the entry point to the EXIN VeriSM scheme, which progresses to Essentials, Plus and Professional.

    Pricing

    How much does VeriSM Foundation training cost in Belgium?

    VeriSM Foundation training fees in Belgium vary by format, whether live online, classroom or corporate group training. The fee typically bundles courseware, practice materials and exam preparation. Contact us for current pricing and to request a tailored quote.

    What is included in the VeriSM Foundation course fee?

    The training fee usually includes EXIN-aligned courseware, practice questions, mock assessments, learner support and a course completion certificate. Many packages also bundle the EXIN exam voucher. Speak with a learning advisor to confirm what your chosen package includes.

    Is the exam fee included in the training price?

    The EXIN exam is often bundled with accredited training, but this depends on the package. EXIN exam pricing varies by region and purchasing channel, so it is available on request. Ask our team for a quote that confirms whether the voucher is included.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT and service teams in Belgium. Contact us for a tailored group quote for your organisation.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Talk to a learning advisor to choose the option that suits you best.

    Exam

    What is the format of the VeriSM Foundation exam?

    The EXIN VeriSM Foundation exam is a closed-book, multiple-choice examination with single-answer questions. It is based on the EXIN VeriSM Foundation Examination Specification, covering the VeriSM model, service culture, progressive practices and innovative technologies.

    How many questions are on the exam and how long is it?

    The exam has 40 multiple-choice questions and lasts 60 minutes (1 hour). It is closed book with single-answer questions across the seven VeriSM Foundation topic areas.

    What is the passing score for the VeriSM Foundation exam?

    You need 65% to pass, which means answering at least 26 of the 40 questions correctly. Our structured practice and mock assessments help you build confidence across all topic areas.

    How and where do I take the exam?

    You can take the exam online through EXIN's online proctored system or at an EXIN accredited testing location. It is typically arranged through an accredited training provider as part of your training and exam package.

    What if I do not pass the first time?

    You can re-sit the EXIN VeriSM Foundation exam if needed. Our training includes practice questions and mock assessments to prepare you thoroughly, and our team can guide you on EXIN's re-sit process. Contact us to discuss your options.

    Course Content

    What topics does the VeriSM Foundation training cover?

    The training covers seven EXIN topic areas: The Service Organization, Service Culture, People and Organizational Structure, The VeriSM Model, Progressive Practices, Innovative Technologies and Getting Started. Together they build the knowledge tested in the EXIN exam.

    What will I learn in the course?

    You will learn to define a flexible service management approach using the VeriSM model and management mesh, build a consumer-centric service culture, combine practices such as ITIL, Agile and DevOps, and apply innovative technologies within a governance framework.

    Is the courseware aligned to the latest EXIN specification?

    Yes. The courseware is aligned to the current EXIN VeriSM Foundation Examination Specification and the IFDC VeriSM model, so you study exactly what the exam assesses.

    Are practice questions and materials included?

    Yes. The programme includes EXIN-aligned courseware, practice questions, mock assessments and case studies to help you reinforce each topic area and build exam readiness.

    Do I need IT experience to follow the course?

    No prior IT or service management experience is required. VeriSM Foundation is designed to be accessible to both IT and business professionals, so beginners can follow it comfortably with the support and materials provided.

    Enrollment

    How do I enrol in VeriSM Foundation training in Belgium?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer live online (live virtual) instructor-led training, classroom training and customised corporate group training, so you can choose the format that fits your schedule and learning style.

    How soon can I start?

    New batches run regularly for professionals in Belgium across live online and classroom formats. See upcoming schedules or speak with a learning advisor to find the next available cohort that suits you.

    Can I reschedule my enrolment?

    Yes. Flexi options let you reschedule or move to another batch, and selected plans allow you to attend the training again. Contact our support team to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.