Built Around the Latest Exam
Designed for IT and business professionals across Belgium, this AXELOS-aligned programme builds modern service management capability and prepares you for the PeopleCert ITIL 5 Foundation exam. Learn the ITIL Value System, guiding principles and service practices through live online and classroom training that fits a working schedule.
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16
Hours
16
PDUs
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Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Belgium, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation training helps professionals turn day-to-day IT work into structured, value-led service management. The certification suits service desk staff, IT operations engineers, business analysts and managers who want recognised proof of capability. Whether you are entering IT service management, formalising skills you already use, or supporting digital transformation in sectors such as finance, telecom or the public sector, this training builds capabilities employers across Belgium actively seek.
If you want a credible first step in service management, ITIL 5 Foundation is a clear path forward. You gain a recognised AXELOS qualification, practical service knowledge and a structured, supported route from learning through to the PeopleCert exam.
For Organizations
ITIL 5 Foundation group training helps organisations build consistent service management capability by equipping teams with a shared framework and practical skills. The training can be delivered for service desks, IT operations groups or whole departments. For organisations modernising IT services or scaling cloud and automation, this training provides a flexible, scalable way to embed structured, value-led practice.
If your teams rely on ad hoc processes that struggle to scale, ITIL 5 Foundation group training creates a common service governance language. People gain a standardised approach to value co-creation, the guiding principles and continual improvement.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
Service management skills are in strong demand across Belgium, valued by IT services, banking and insurance, telecom, consulting and the public sector, including the EU institutions based in Brussels. As organisations accelerate digital transformation and adopt cloud and automation, employers increasingly look for people who can run governed, value-led services. Demand spans the service ladder, from service desk lead to service delivery and IT service manager, and here is what the market is telling us right now.
ITIL 5 Foundation is more than a credential. It is a career edge for service professionals in Belgium. Join those who turn IT support into governed, value-led service. Start your journey today.
Your Belgium Career TransformationBelgium's IT market is expanding with digital transformation, cloud adoption and a deep talent shortage, and employers increasingly separate certified service professionals from the rest. Here is which side of that line you want to be on.
Sources: PayScale, Glassdoor, SalaryExpert (Belgium) 2026.
The ITIL V5 Foundation certification path in Belgium is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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This ITIL 5 Foundation training builds practical service management knowledge mapped to the current syllabus. By the end of the programme you can describe the ITIL Value System, apply the guiding principles, and use the four dimensions to think about services holistically.
Skills covered in ITIL 5 Foundation start here: understand what defines digital products and services, how value is created in digital environments, and how products and services are managed across their lifecycle.
Understand how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement into one integrated system for creating value.
Learn to apply the guiding principles, such as focus on value, start where you are, and progress iteratively with feedback, to make better service decisions in real digital environments.
Take a holistic view across organisations and people, value streams and processes, information and technology, and partners and suppliers, so no aspect of a service is neglected.
Understand the purpose of each lifecycle activity, from discovery and design through to operation, delivery and support, and how they work together to create and sustain value.
Explore the role of ITIL management practices and embed continual improvement so teams keep raising service quality rather than treating it as a one-off project.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 1210
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
As a trusted ITIL Version 5 Foundation training company in Belgium, Invensis Learning delivers structured ITIL 5 Foundation training for professionals and organisations across Belgium that want to build recognised service management capability. Our programmes combine experienced trainers aligned to AXELOS (PeopleCert) standards, flexible delivery formats, organised courseware and learner-focused support. Whether you are enrolling as an individual or planning training for your team, we provide a professional learning experience built around practical understanding, real-world application and measurable outcomes, backed by ISO 9001:2015 and ISO 27001:2022 certified operations.
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ISO 9001:2015 Certified
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Leaders in Training industry for 12+ years
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ITIL Version 5 Foundation Training Location in Belgium
Warwick Brussels Rue Duquesnoy 5, 1000 Bruxelles, Belgium
ITIL Version 5 Foundation Training Location in Belgium
Hilton Antwerp Old Town Groenplaats 32, 2000 Antwerpen, Belgium
Trusted by Leading Organisations
Passed the Foundation Exam with Confidence
"The training made the ITIL Value System and guiding principles genuinely clear. I sat the PeopleCert exam two weeks later and passed comfortably. The mock questions matched the real format well."
Thomas Peeters
Service Desk Analyst
0/0
A Strong First Step into ITSM
"As a business analyst moving into service management, ITIL 5 Foundation gave me the vocabulary and structure I was missing. The trainer used practical examples that mapped straight to my work."
Sofie Janssens
Business Analyst
0/0
Flexible and Practical Training
"Well-paced live online sessions that fitted around my job in Antwerp. The four dimensions and product and service lifecycle finally clicked for me. I feel ready to apply this on the service desk."
Karen De Smet
IT Support Engineer
0/0
Consistent Practice Across the Team
"We enrolled our whole support team and the shared framework changed how they handle incidents and changes. Consistency improved quickly and the onsite delivery was well organised."
Nicolas Dubois
IT Operations Lead, Financial Services
0/0
Tailored Corporate Delivery That Worked
"The corporate programme was tailored to our service model and delivered around our schedule. Our people now share a common service language, which has made cross-team work far smoother."
Isabelle Maes
L&D Manager, Telecommunications
0/0
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ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System and the practices that help organisations create and improve value across the service lifecycle.