From Study to Certified
Master modern digital product and service management with instructor-led ITIL 5 Foundation training in Brussels. Built for IT and business professionals across the city's EU institutions, banking and consulting employers, this AXELOS and PeopleCert aligned programme prepares you to pass the closed-book ITIL 5 Foundation exam and lead value-driven service delivery.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
5K+ already enrolled
4.5 (24+ Reviews)
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EUR 1210
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Built for Brussels IT Careers
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Brussels, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Skills Employers Reward
For Individuals
ITIL 5 Foundation training helps IT and business professionals build modern service-management capability and prepare for the PeopleCert exam. The credential suits service desk staff, IT analysts, operations engineers and career changers who want recognised proof of their skills. Whether you are entering IT service management, formalising hands-on experience, or moving from an ITIL 4 background, the course builds knowledge that maps directly to what Brussels employers ask for.
If you want a recognised, transferable credential that travels across sectors and countries, ITIL 5 Foundation is a strong starting point. You gain structured knowledge of the value system, the guiding principles and the service lifecycle, with exam-focused practice and a supported path to certification.
For Organizations
ITIL 5 Foundation group training helps organisations build consistent, value-driven service management by equipping teams with shared knowledge and practical skills. The training can be delivered for IT departments, service desks and operations groups. For organisations standardising service practices across multiple vendors and locations, the course provides a scalable, flexible solution grounded in current ITIL guidance.
If your teams struggle with inconsistent service delivery or weak links between IT and strategy, ITIL 5 group training creates a common governance language. Teams gain a structured approach to value co-creation, the four dimensions and continual improvement.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Why Get Certified?
ITIL is the most widely adopted service-management framework, and ITIL 5 brings it into the digital era. Across Brussels, EU institutions, banks, telecoms and consulting firms run service operations that depend on standardised, value-driven practice, and they increasingly look for credentialed professionals. Demand spans the ladder, from service desk analyst to incident manager, service delivery manager and IT operations lead, and here is what the local market is telling us now.
Designation
ITIL Version 5 Foundation Certified Professionals in Brussels : Salary Insights and Trends
Hiring Companies in Brussels
Glassdoor · SalaryExpert (Brussels) 2026
Source: Proximus · Sopra Steria · NRB · Cegeka
ITIL 5 Foundation is more than a certificate. It is a career accelerator for service-management professionals. Join the people who connect IT delivery to business value in Brussels. Start your journey today.
Your Brussels Career TransformationBrussels IT runs on EU institutions, banks, telecoms and consultancies that increasingly separate certified service-management professionals from the rest. As digital transformation and EU digital programmes scale, employers reward people who can connect delivery to value. Here is which side of that line you want to be on.
Sources: Robert Half, Glassdoor, PayScale, SalaryExpert (Belgium) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Brussels is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Skills You Apply at Work
Here is what you will learn in ITIL 5 Foundation: how to manage digital products and services, apply the ITIL Value System and four dimensions, and use the guiding principles to deliver and continually improve value. The programme maps directly to the nine topic areas of the PeopleCert ITIL 5 Foundation syllabus.
Understand how digital products and services create value across their lifecycle, what sets them apart from traditional IT services, and how ITIL 5 frames modern service delivery.
Explain how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement into one integrated system.
Apply the four dimensions, Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers, for a holistic view of service management.
Use the guiding principles, from focus on value and start where you are to optimise and automate, to make better decisions and adapt practice to real Brussels environments.
Describe the purpose of each lifecycle activity, from discovery and design to build, operation, and delivery and support, and how they work together to create value.
Explain how value is co-created with stakeholders and how continual improvement and value stream mapping keep digital services improving over time.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
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Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 1210
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Trusted Worldwide
As a trusted ITIL Version 5 Foundation training company in Brussels, Invensis Learning delivers structured ITIL 5 Foundation training for professionals and organisations that want to build modern service-management capability and prepare for the PeopleCert exam. Our programmes combine accredited, experienced instructors, flexible delivery formats, organised courseware and learner-focused support. Whether you enrol as an individual or arrange group training for your team, you get a professional learning experience built around practical understanding, real-world application and clear exam readiness, backed by ISO 9001 and ISO 27001 certified processes.
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ISO 27001:2022 Certified
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Leaders in Training industry for 12+ years
Over 5000 five star reviews
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Brussels
Be Manos Hotel Square de l'Aviation 23/27, 1070 Anderlecht
ITIL Version 5 Foundation Training Location in Brussels
Best Western Plus Park Hotel Brussels 21 Avenue De L'Yser, 1040 Bruxelles
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"Victor was a great trainer and was appreciative of all of the real life scenarios he tied to the lessons"
"very customer focused agile way of training. Knowledgable , well prepared and customer focused trainer( Pritesh)"
"good experince with this training, and make make new knowledge about solving problem"
"Well structured training. Liked the Part which had Agile as dedicated slide and linkages later by Trainer - Mr. Pritesh Shah. With lot of Examples at each stage. "
"The pace and learnings from the course were good, liked how the trainer went through everything and always checked if there were questions and when there were he gave thorough answers."
"Trainer Pritesh Shah was very knowledgeable and prepared a training with examples that helped me understand the process better! Thank you very much!"
"I have learned a lot of important things , useful for my work. Very compressed info for 4 days, maybe too short for me as not a native trainee. Thanks a lot for the best trainer , Pritesh , who guided us through and gave us a grate understanding of overall method. "
"Good training from Pritesh Shah"
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ITIL Version 5 Foundation training for individuals and teams. Select a city in Belgium to view upcoming dates, formats and pricing.
Here's everything you may ask...
Yes. ITIL 5 Foundation is a globally recognised AXELOS credential that Brussels employers across EU institutions, banking, telecom and consulting value for service-management roles. It validates modern, value-driven IT skills and is a strong first step toward higher-paying ITSM positions.
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