Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Is BPM and Why Does It Matter?A Practical Skill for Every Industry

    Business Process Management Training in Brazil equips professionals to design, analyse and improve the processes that run a business. Business Process Management (BPM) is the structured discipline of mapping, measuring and continuously improving how work flows across teams to deliver value, and this one-day programme from Invensis Learning turns that discipline into a practical, job-ready skill. You learn the full BPM lifecycle, from identifying and modelling processes with the BPMN 2.0 standard through analysis, redesign, governance and automation. The training draws on recognised references such as the ABPMP BPM Common Body of Knowledge (CBOK), Business Process Model and Notation 2.0 (ISO/IEC 19510) and the process approach in ISO 9001:2015, so what you learn maps to how leading Brazilian organisations actually work. It suits business analysts, process owners, operations managers and IT professionals across banking, telecom, manufacturing and the public sector. Build the capability employers in Sao Paulo, Rio de Janeiro and beyond increasingly value, and start applying it the day you return to work.

    What Is BPM and Why Does It Matter?A Practical Skill for Every Industry

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    Key Highlights of the Business Process Management Training Course

    BPM Training Eligibility in the BrazilWho Can Enroll?

    The BenefitsOf Learning Business Process Management

    Where BPM Skills Take Your Career in BrazilRoles, Sectors and Demand

    Business process skills are in growing demand across Brazil as banks, fintechs, telecoms and manufacturers digitalise operations and the government modernises public services. Employers from Sao Paulo to Rio de Janeiro increasingly want people who can model, analyse and improve processes, not just run them. BPM training builds exactly that capability. Roles span process analyst, business analyst, continuous improvement lead and operations manager, and here is what the market is telling us right now.

    Why Brazilian Employers Need BPM Skills Now

    BPM skills are how Brazilian organisations turn digital ambition into working processes. Learn to model, analyse and improve the way work really flows, and become the person teams rely on to fix it. Start your BPM journey today.

    Your Brazil Career Transformation

    Where BPM Skills Take You at Work

    Before and After the Training

    Brazil's employers are digitalising fast, and they increasingly separate people who can improve processes from people who only run them. Here is which side of that line BPM skills put you on.

    Sources: SalaryExpert, ERI, PayScale, Glassdoor (Brazil) 2026.

    Module 1: Introduction to Business Processes

    • Definitions and models of business processes and how they apply across organisational functions
    • Overview of process performance metrics and how they are used to measure and manage process quality
    • Process types including operational, management, and support processes and their role within organisations
    • The Business Process Owner role and its responsibilities in process governance and accountability
    • Relationship among processes, policies, and procedures and how they interact within organisational frameworks

    Module 2: Benefits and Uses of Process Management

    • BPM modelling benefits and why organisations invest in process documentation and improvement programs
    • Process model hierarchy and how different levels of process maps relate to each other
    • Organisation maps and how they provide a high-level view of process structure across departments
    • Swimlane maps and how they are used to visualise cross-functional workflows and handoffs between teams

    Module 3: Process Management Requirements and Approach

    • Information gathering techniques for capturing accurate process data from stakeholders and subject matter experts
    • Management approach and governance considerations for planning and sustaining a BPM program
    • BPM notation standards and how to apply them consistently across process documentation
    • Flowcharting software tools and platforms used to create, store, and share process maps
    • People-technology interaction and how process maps capture the relationship between human activity and automated systems

    Module 4: Developing Detailed Business Process Maps

    • Industry best practices for developing accurate, readable, and actionable process maps
    • Traditional process maps including linear flowcharts and their application in process documentation
    • Cross-functional swimlane development covering structure, roles, handoff points, and decision logic
    • Practical exercises in developing detailed process maps aligned with real-world operational scenarios

    Course Curriculumof the Business Process Management Training

    The online Business Process Management training course curriculum in the Brazil is structured across four modules covering foundational process concepts through to the development of detailed cross-functional process maps. Each module is designed to be practical, with content that aligns to real job responsibilities and process improvement workflows across operations, quality, and consulting roles.

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    Skills You Will Master in This BPM CourseApplied, Not Theoretical

    This training builds the practical process capability behind every improvement and automation initiative. By the end of the day you can model, analyse, redesign and measure real business processes with confidence.

    Model Processes with BPMN 2.0

    You will learn to model any business process using Business Process Model and Notation 2.0, the international standard, turning a spoken description into a clear swimlane diagram with events, tasks and gateways that every stakeholder can read.

    Run the Full BPM Lifecycle

    Work through the six-phase BPM lifecycle, from identifying and modelling processes to analysing, designing, implementing and monitoring them, so you can manage a process end to end rather than in isolated fixes.

    Analyse Processes and Find Waste

    Apply qualitative and quantitative analysis, including value-added analysis, waste identification and root-cause techniques such as 5 Whys and fishbone diagrams, to pinpoint where a process loses time, quality and money.

    Measure Performance with Process KPIs

    Define meaningful metrics such as lead time, cycle time, first-pass yield and process efficiency, then set up simple dashboards so process performance can be tracked and improved with evidence.

    Redesign and Govern Processes

    Use redesign principles like simplification, standardisation, automation and error-proofing to build better processes, and establish process ownership and governance so improvements are sustained.

    Ready Processes for Automation

    Understand how BPMS and RPA fit into process management, and how to spot which rule-based, repetitive tasks are ready to automate, so processes are prepared properly before any technology is applied.

    Who Should TakeBusiness Process Management Training in Brazil?

    Business Process Analysts

    Project Managers

    Operations Managers

    Quality Assurance Professionals

    Business Consultants

    Process Improvement Specialists

    Six Sigma Practitioners

    Business Analysts

    Who Can Take This Certification Training

    Business Process Management Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Business Process Management online training options available.

    Business Process Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 425

    Attend fully interactive BPM training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Business Process Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Business Process Management training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Business Process Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and BPM training for companies.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Business Process Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by Business Process Management training company.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Business Process Management Live Virtual Training

    Business Process Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 425

    Please Note:Attend fully interactive BPM training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for BPM Training in BrazilTrusted, Practical and Global

    Invensis Learning delivers practical, instructor-led BPM training for individuals and teams who want to model, analyse and improve real processes. Our programmes combine accredited trainers, hands-on BPMN 2.0 exercises, well-structured courseware and flexible delivery. As an ISO 9001:2015 and ISO 27001:2022 certified provider with regional support across Brazil and more than 100 countries, we focus on practical understanding, real workplace application and measurable outcomes, whether you enrol as an individual or train a whole team. This focus is what makes us a trusted BPM training company in Brazil.

    • Experienced, accredited trainers with real process management expertise
    • Flexible formats: online live virtual, classroom and onsite corporate
    • Hands-on BPMN 2.0 modelling and process analysis exercises
    • Structured, practical courseware you can use back at work
    • Customised group training for teams and business units
    • Dedicated learner support before, during and after the course
    • ISO 9001 and ISO 27001 certified training provider
    • Global reach with regional support across Brazil and worldwide

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Business Process Management Training Locations in BrazilInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    Business Process Management Training Location in Brazil

    Renaissance São Paulo Hotel, 2233, Alameda Santos, Cerqueira César, Jardim Paulista, São Paulo, Região Sudeste, 01419-002, Brasil

    Business Process Management Training Location in Brazil

    Hilton São Paulo Morumbi, 12901, Avenida das Nações Unidas, Brooklin Novo, Itaim Bibi, São Paulo, Região Sudeste, 04571-000, Brasil

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    Corporate BPM Training in BrazilBuilt Around Your Processes

    • Suitable for small, medium and large teams across business units
    • Delivered onsite, offsite, live virtual or in hybrid formats
    • Sessions tailored around your own real business processes
    • Experienced trainers with cross-industry BPM expertise
    • Model and analyse your live processes during the training
    • Flexible schedules aligned to your team's availability
    • Scalable delivery for teams across Brazil and global sites

    Organisations We Support

    Itau UnibancoPetrobrasValeAmbevBradescoTOTVS

    What Our Learners Say

    Finally Able to Map Processes Properly

    "I came in able to run my processes but not really explain them. After the training I mapped our whole onboarding flow in BPMN 2.0 and found three handoffs we could remove. The modelling exercises made it click."

    Camila Ribeiro

    Business Analyst

    0/0

    Practical from the First Hour

    "The process analysis and waste identification section was the most useful day of training I have done. I used the KPIs and root-cause tools the very next week to build a case for redesigning our claims process."

    Rafael Almeida

    Operations Analyst, Insurance

    0/0

    Changed How I See Our Operations

    "Clear, well-paced and grounded in real examples. I now understand the difference between managing a function and managing a process, and how to redesign for automation before we bring in any tools."

    Beatriz Souza

    IT Project Coordinator

    0/0

    A Shared Method for the Whole Team

    "We trained a cross-functional team and it gave everyone a shared BPM language. Our operations and IT people finally model processes the same way, which has made our improvement projects far smoother."

    Lucas Ferreira

    Head of Operations, Banking

    0/0

    Tailored and Immediately Relevant

    "The onsite corporate session was tailored to our real processes, so the exercises felt directly relevant. Our team left able to document and analyse work without waiting on external consultants."

    Fernanda Costa

    L&D Manager, Manufacturing

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

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    Frequently Asked QuestionsHere's everything you may ask...

    Business Process Management training is a practical, non-certification course that teaches you to identify, model, analyse, improve and monitor business processes. Over one day you learn the full BPM lifecycle and apply it to real processes using the BPMN 2.0 standard.

    General

    What is Business Process Management training?

    Business Process Management training is a practical, non-certification course that teaches you to identify, model, analyse, improve and monitor business processes. Over one day you learn the full BPM lifecycle and apply it to real processes using the BPMN 2.0 standard.

    Is BPM training worth it for my career in Brazil?

    Yes. Brazilian banks, fintechs, telecoms, manufacturers and public bodies are digitalising fast and need people who can model, analyse and improve processes. BPM skills map to roles such as process analyst, business analyst, continuous improvement lead and operations manager.

    Who should attend this BPM course?

    The course suits business analysts, process owners, operations and service-delivery managers, IT professionals, quality managers and anyone responsible for designing, managing or improving business processes in any sector.

    Do I need prior experience to join?

    No. There are no formal prerequisites. Some familiarity with business operations helps, but the training introduces BPM from first principles, so beginners and experienced professionals both benefit.

    What standards and frameworks does the training cover?

    The course is grounded in the BPMN 2.0 standard (ISO/IEC 19510) for process modelling, the ABPMP BPM Common Body of Knowledge (CBOK) and the process approach in ISO 9001:2015. It also touches on Lean, Six Sigma and BPM technology such as BPMS and RPA.

    Pricing

    How much does BPM training cost in Brazil?

    Fees vary by delivery format (live virtual, classroom or onsite corporate) and group size, so pricing is available on request. Share your preferred format and team size and a learning advisor will send a tailored quote.

    What is included in the course fee?

    The fee covers instructor-led delivery of all six BPM modules, hands-on BPMN modelling and analysis exercises, course materials, and a course completion certificate from Invensis Learning. Ask us for the full inclusions for your chosen format.

    Do you offer corporate or group pricing?

    Yes. We offer group and corporate rates for teams and business units, with volume-based pricing and customised scheduling. Contact us to discuss a quote for your organisation.

    What payment options are available?

    We accept major cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Is there a discount for enrolling a team?

    Yes. Enrolling several people together usually qualifies for group pricing, and onsite delivery can be more cost-effective for larger teams. Ask about corporate and group pricing for a tailored figure.

    Assessment

    Is there an exam at the end of the training?

    No. This is a non-certification course with no examination. Your learning is reinforced through hands-on BPMN modelling exercises, process analysis workshops and group discussion throughout the day.

    Do I receive anything on completing the course?

    Yes. You receive a course completion certificate from Invensis Learning that recognises your attendance and the practical BPM skills you have built. No formal credential or awarding body is involved.

    How is my learning checked during the training?

    There is no formal assessment. Instead you apply BPM techniques live, modelling processes from descriptions, analysing them for waste, and redesigning them, so you practise every skill during the session.

    Will this training give me a formal certification?

    No. BPM is a skills-based discipline with no single governing body or formal credential. The course builds practical, immediately applicable capability rather than preparing you for an exam.

    How will I apply what I learn at work?

    You leave able to map your processes in BPMN 2.0, measure them with process KPIs, identify waste and redesign for improvement, and prepare processes for automation, all skills you can use the day you return.

    Course Content

    What topics does the BPM course cover?

    The syllabus spans six modules: an introduction to BPM, the BPM lifecycle, process modelling with BPMN 2.0, process analysis and performance measurement, process design, redesign and governance, and BPM technology, automation and continuous improvement.

    Will I learn BPMN 2.0 process modelling?

    Yes. BPMN 2.0 modelling is a core part of the course. You practise turning process descriptions into swimlane diagrams with events, tasks and gateways, and learn as-is and to-be modelling.

    How long is the training and what is the format?

    The course runs for one day, about 8 hours in total, and covers all six modules with exercises throughout. It is available online as live virtual instructor-led training, in the classroom, and as onsite corporate delivery.

    Are there hands-on exercises?

    Yes. The day is built around practical activities: modelling processes in BPMN, analysing them for waste and bottlenecks, and applying redesign principles to real scenarios, so you learn by doing.

    Is the course suitable for beginners?

    Yes. There are no prerequisites and the training introduces BPM from the ground up, so newcomers gain a solid foundation while experienced practitioners formalise and sharpen their method.

    Enrollment

    How do I enrol in the BPM course?

    You can enrol through the Invensis Learning website. Choose your preferred format and schedule, complete payment, and you will receive access to your session details and course materials. Talk to an advisor if you need help choosing.

    What training formats are available?

    You can join online as live virtual instructor-led training, attend in a classroom, or arrange onsite corporate training for your team. Choose the format that best fits your schedule and learning style.

    How soon can I start?

    New batches run regularly across live virtual and classroom formats. Check the upcoming schedules or speak with a learning advisor to find the next date that works for you.

    Can I reschedule my booking?

    Yes. Flexi options let you reschedule or move to another batch on selected plans. Contact our support team and we will help you arrange it.

    Do you deliver this training onsite in Brazil?

    Yes. We deliver onsite and live virtual corporate BPM training for teams across Brazil, tailored to your own processes. Reach out for a group quote and preferred dates.