VeriSM Foundation Certification Training in Brazil

From Study to Certified

Designed for IT and business professionals in Brazil, this instructor-led programme builds practical, framework-agnostic service management skills and prepares you for the EXIN VeriSM Foundation exam. Learn the VeriSM model and management mesh from accredited trainers, and earn a globally recognised credential valued across Brazil's fast-growing IT services sector.

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Modernize Digital Service Management with VeriSM in Brazil

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USD 1395

What Is the EXIN VeriSM Foundation Certification?Your Route into Modern Service Management

The VeriSM Foundation (VeriSM-F) certification is an entry-level credential from EXIN that introduces VeriSM, a flexible service management approach for the digital age, and VeriSM Foundation certification training in Brazil helps you earn it with confidence. Rather than prescribing one method, VeriSM shows how an organisation can define its own service management approach using the right practices for each situation.

This programme suits IT and business professionals across Brazil who want a modern, framework-agnostic view of service management. You learn the VeriSM model, the management mesh, and how established practices such as ITIL, Agile, DevOps and Lean fit together, all mapped to the current EXIN VeriSM Foundation Examination Specification.

With no formal prerequisites and a lifetime certification, the VeriSM-F credential is an accessible first step for anyone modernising service delivery. Study with an EXIN Accredited Training Provider and start your VeriSM journey with Invensis Learning.

Key Highlightsof the VeriSM™ Foundation Training Course

End-to-End Learning and Certification Readiness

Structured VeriSM Foundation Certification training in Brazil designed to help learners understand core concepts, frameworks, tools, and practices
Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organized VeriSM Foundation course online materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered through Instructor-led VeriSM Foundation training in Brazil by experienced trainers with relevant service management expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Brazil

Flexible learning options available for professionals seeking VeriSM Foundation training online
Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to VeriSM Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance on certification preparation as part of the VeriSM Foundation certification program in Brazil
Earn a VeriSM Foundation certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Brazil
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organizational capability building through a Corporate VeriSM Foundation training program designed for team-based learning initiatives

VeriSM Foundation Certification Eligibility in BrazilDo You Qualify for the VeriSM™ Foundation Exam?

VeriSM Foundation training does not require any prior experience or knowledge. However, it is advantageous for professionals to possess some level of familiarity with service management principles or IT service delivery.

There are no prerequisites criteria for taking the Online VeriSM Foundation training.
Familiarity with service management principles or IT service delivery is advantageous but not required.
Open to IT and service-management practitioners, transformation leads, DevOps engineers, business owners of services, and consultants.

Why VeriSM Foundation Pays OffReal Gains for Professionals in Brazil

For Individuals

VeriSM Foundation training helps professionals build a modern, flexible view of service management and prepare for the EXIN exam. The credential suits IT and business professionals who want to move beyond a single rigid framework. Whether you support service desks, coordinate delivery, or lead IT operations in BFSI, telecom, consulting or IT services, this training builds capability that today's Brazilian employers value.

If you want a recognised, framework-agnostic service management credential, VeriSM Foundation is a clear first step. You gain the VeriSM model, the management mesh, and a structured, supported path to certification.

Validates modern, digital service management knowledge recognised by EXIN worldwide
Opens roles in IT service management, service delivery and IT operations across Brazil
Builds framework-agnostic skills to combine ITIL, Agile, DevOps and Lean
Teaches the VeriSM model and management mesh for real service decisions
Requires no prerequisites, so it suits IT and business professionals alike
Gives you a lifetime credential with no renewal or re-examination needed
Positions you at the entry point of the wider EXIN VeriSM scheme
Strengthens your value as Brazilian employers accelerate digital transformation

For Organizations

VeriSM group training helps organisations create a shared, flexible approach to service management by equipping teams with the VeriSM model and management mesh. The training can be delivered for IT departments, service teams or mixed business groups. For organisations modernising service delivery across multiple frameworks, this training provides a scalable, adaptable solution.

If your teams juggle ITIL, Agile and DevOps in silos, VeriSM group training creates one management mesh they can all work within. Teams gain a common language for prioritisation, consumer focus and continuous improvement.

Standardises a flexible service management language across teams
Integrates ITIL, Agile and DevOps without forcing one framework
Builds a consumer-centric, outcome-focused service culture
Supports digital transformation across business units
Enables customised group training aligned to your context
Improves collaboration between IT and business functions
Prepares teams for the EXIN VeriSM Foundation exam
Scales across local and distributed teams in Brazil

VeriSM Foundation Exam Format in BrazilWhat to expect on exam day

The VeriSM Foundation exam validates your understanding of the VeriSM service-management framework for the digital age. The exam focuses on the VeriSM model, service-management principles, the management mesh, the four stages of the VeriSM model (Define, Produce, Provide, Respond), progressive practices, and integrating VeriSM with other service-management frameworks. Through a combination of multiple-choice questions, candidates are tested on their ability to apply VeriSM principles in real-world digital-service environments.

Exam Component	Details
Exam Type	Multiple choice questions
No of Questions	40 questions
Exam Duration	60 minutes
Passing Score	65% (26/40 marks required)
Type	Closed book
Conducted By	EXIN
Testing Basis	VeriSM Foundation BoK (IFDC)
Testing Format	EXIN online proctored or test centre

VeriSM Foundation Certification Cost in Brazil

The total cost of earning the VeriSM Foundation credential typically includes the fee for VeriSM Foundation training and exam preparation, along with the certification examination cost.

Training Cost Includes:

2 days of expert-led EXIN-accredited VeriSM Foundation training
EXIN-aligned digital courseware on the IFDC VeriSM Foundation BoK
Scenario practice on the VeriSM model, Management Mesh, and progressive practices
Full-length 40-question mock exams that mirror the live EXIN paper
The VeriSM™ Foundation training cost in Brazil is USD 1395

Exam Cost:

EXIN VeriSM Foundation exam fee paid to EXIN
Online proctored delivery via the EXIN candidate portal (or at an EXIN test centre)
40 multiple-choice questions, 60 minutes, 65% pass mark (26 of 40), closed book
Exam available in English, Portuguese, Chinese, Dutch, German, and Japanese
Lifetime-valid EXIN VeriSM Foundation credential — no formal renewal required

Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

VeriSM Foundation Careers in BrazilRoles, Demand and Earning Potential

Modern service management skills are in demand across Brazil, valued by IT services firms, BFSI, telecom, consulting and public sector employers modernising how they deliver services. As enterprises digitise and run ITIL, Agile and DevOps side by side, professionals who can unify these practices stand out. Roles range from service desk and IT service management analysts to service delivery and IT operations managers, and here is what the market is telling us right now.

R$95,000

IT Services Manager avg salary, Brazil

per year, Glassdoor 2026

R$139,000

Service Delivery Manager avg, Brazil

per year, Salary.com 2026

US$19.3B

Brazil IT services market, 2026

11.4% CAGR, Mordor Intelligence

81%

Employers struggling for IT talent

Brazil, talent survey 2026

SECTORS HIRING

—IT Services and Outsourcing
—Banking, Financial Services and Insurance (BFSI)
—Telecommunications
—Consulting and Professional Services
—Retail and E-commerce
—Government and Public Sector

GROWTH TRENDS

—Digital transformation accelerating across BFSI and SMEs
—Cloud and AI adoption reshaping service delivery
—IT services market growing at 11%+ CAGR through 2031
—Multi-framework estates needing a unifying approach
—Talent shortage as most employers struggle to hire IT skills
—Brazil emerging as a global IT outsourcing hub

Sources: Glassdoor, PayScale, Salary.com, SalaryExpert (Brazil) 2026; Mordor Intelligence (Brazil IT services); industry talent survey 2026.

Designation

VeriSM™ Foundation Certified Professionals in Brazil : Salary Insights and Trends

Hiring Companies in Brazil

R$32K

Min

R$54K

Average

R$87K

Max

SalaryExpert · Indeed (Brazil) 2026

StefaniniTIVITAtentoSonda

Source: Stefanini · TIVIT · Atento · Sonda

Market Forces Fuelling Demand for VeriSM in Brazil

Fragmented Framework Estates

Brazilian enterprises run ITIL, Agile and DevOps side by side, but few have a unifying approach. VeriSM gives teams one management mesh to integrate every practice.

VeriSM unifies your service management practices

Digital Transformation Pressure

BFSI and SMEs are digitising fast, with BFSI alone driving a large share of IT services spend. Teams need service management that adapts, not a rigid framework.

VeriSM builds adaptable service management skills

IT Talent Shortage

Most Brazilian employers report struggling to find IT and data talent, so professionals with a modern, recognised service management credential are in demand.

VeriSM makes certified professionals stand out

Cloud and AI Complexity

Cloud, artificial intelligence and automation are reshaping service delivery. VeriSM shows how to fold innovative technologies into the management mesh and governance.

VeriSM covers innovative technologies in the mesh

Outcome and Consumer Focus

Customers expect outcomes, not outputs. VeriSM's consumer-centric service culture helps organisations design services around value and experience.

VeriSM builds a consumer-centric service culture

Scaling Service Governance

As Brazil's IT services market grows at double-digit rates, organisations need flexible governance across teams and suppliers, exactly what the VeriSM model provides.

VeriSM builds flexible governance skills

Sources: Mordor Intelligence, Statista (Brazil IT services 2026); industry talent survey 2026.

VeriSM Foundation is more than a credential. It is a modern lens for service management that Brazilian employers increasingly value. Join professionals who unify ITIL, Agile and DevOps and lead digital service delivery. Start your journey today.

Your Brazil Career Transformation

From Service Delivery to Modern Service Leadership

Your VeriSM Transformation in Brazil

Brazil's IT services market is expanding with digital transformation and cloud and AI adoption, and employers increasingly separate professionals who can modernise service delivery from those who cannot. Here is which side of that line you want to be on.

Today

Pay capped in operational IT support roles

After VeriSM

IT service and delivery manager bands reaching R$95,000 to R$139,000 a year in Brazil

Today

Pay capped in operational IT support roles

Today

Overlooked for modern service management roles

After VeriSM

Eligible for service management roles across BFSI, telecom and IT services

Today

Overlooked for modern service management roles

Today

Confident in one framework only, with limited flexibility

After VeriSM

Fluent in combining practices to fit any organisational context

Today

Confident in one framework only, with limited flexibility

You earn your VeriSM Foundation

Before

Service management tied to a single rigid framework

Now you have

A flexible, framework-agnostic approach you can adapt to any context

Before

Service management tied to a single rigid framework

Before

ITIL, Agile and DevOps managed in disconnected silos

Now you have

One management mesh that integrates ITIL, Agile, DevOps and Lean

Before

ITIL, Agile and DevOps managed in disconnected silos

Before

Recognition limited to your current team or employer

Now you have

A globally recognised EXIN credential valued by employers across Brazil

Before

Recognition limited to your current team or employer

Before

A focus on outputs, tickets and internal processes

Now you have

A focus on consumer outcomes and value co-creation

Before

A focus on outputs, tickets and internal processes

"The shift from running tickets to leading modern service is increasingly a recognised credential, and the organisations that matter already know it."

Join professionals across Brazil who upskilled with Invensis Learning and modernised their service management.

Sources: Glassdoor, PayScale, Salary.com (Brazil) 2026.

How to Get VeriSM Foundation Certified in BrazilStep-by-Step Certification Process

The path to Online VeriSM Foundation certification follows a straightforward single-exam route. Complete the accredited training program, schedule the examination through EXIN, pass the assessment, and earn a globally recognized service management credential.

Step 1

Enroll in VeriSM Foundation Training

Enroll for an upcoming Online VeriSM Foundation course through Invensis Learning , an Accredited Partner of EXIN , and attend the 2-day training.

Step 1

Enroll in VeriSM Foundation Training

Enroll for an upcoming Online VeriSM Foundation course through Invensis Learning , an Accredited Partner of EXIN , and attend the 2-day training.

Step 2

Schedule the Exam

Once you have completed the Online VeriSM Certification Training Course, you can schedule your exam online through the EXIN website. The exam is available in English, Portuguese, Chinese, Dutch, German, and Japanese.

Step 2

Schedule the Exam

Step 3

Take the Exam

The VeriSM Foundation exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the questions.

Step 3

Take the Exam

Step 4

Qualify the Exam

To pass the exam, you must score 65% or higher. You will receive your results immediately after you complete the exam.

Step 4

Qualify the Exam

To pass the exam, you must score 65% or higher. You will receive your results immediately after you complete the exam.

Step 5

Get Certified

Once you have passed the exam, you will be awarded the Online VeriSM Foundation certification.

Step 5

Get Certified

Once you have passed the exam, you will be awarded the Online VeriSM Foundation certification.

Step 6

Maintain Your Certification

Uphold the value of your VeriSM Foundation certification by engaging in continuous learning and acquiring Professional Development Units (PDUs).

Step 6

Maintain Your Certification

Uphold the value of your VeriSM Foundation certification by engaging in continuous learning and acquiring Professional Development Units (PDUs).

Course Curriculumof the VeriSM™ Foundation Certification Training

The VeriSM Foundation curriculum follows the official IFDC VeriSM Foundation syllabus and covers seven modules across the digital service management lifecycle.

100% Secure and Safe download

Organizational context
Organizational governance
Digital transformation

Governance and context questions here connect directly to nearly every later module.

Module 1: The Service Organization

Organizational context
Organizational governance
Digital transformation

Governance and context questions here connect directly to nearly every later module.

100% Secure and Safe download

Skills You Will Gain from VeriSM Foundation TrainingModern Service Management in Practice

This VeriSM Foundation programme covers all seven topic areas of the EXIN examination specification, from service culture to the management mesh and innovative technologies. By the end, you can explain the VeriSM model and apply it to define a flexible service management approach.

Understand Modern Service Management

Grasp how digital, consumer-centric service management differs from traditional, technology-led approaches, and why organisations need a flexible model in a fast-changing market.

Apply the VeriSM Model

Work with governance, service management principles and the four-stage practice of Define, Produce, Provide and Respond to shape how services are managed.

Build the Management Mesh

Combine resources, environment, emerging practices and management practices into a context-fit service management approach for your organisation.

Integrate Progressive Practices

See how ITIL, Agile, DevOps, Lean and SIAM work together within the mesh, so you can select and blend the right practices for each situation.

Harness Innovative Technologies

Understand how cloud, artificial intelligence, IoT and analytics shape service delivery, governance and consumer experience.

Start Your VeriSM Journey

Learn how to assess service maturity, define an initial management mesh and drive continuous improvement through the Respond stage.

Who Should TakeVeriSM Foundation Certification Training in Brazil?

Service Managers

IT Architects

Service Desk Manager

Project Managers

Process Owners

Process Managers

IT Manager

Business Analysts

Quality Managers

Who Can Take This Certification Training

VeriSM Foundation Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service management learning and professional development journey.

VeriSM™ Foundation Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

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Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom VeriSM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official EXIN-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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VeriSM™ Foundation Live Virtual Training

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity

USD 1395

Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

Official EXIN-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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VeriSM™ Foundation Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

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Designed for organizations that want to strengthen service management capabilities, standardize operational practices, and support workforce development through customized team learning initiatives. This format is ideal for VeriSM Foundation training for companies in Brazil seeking to build modern service management capabilities across teams.

Official EXIN-aligned Course Material

Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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VeriSM™ Foundation Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

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Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides VeriSM Foundation coaching for professionals seeking individualized support and focused guidance on modern service management concepts and practices.

Official EXIN-aligned Course Material

Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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VeriSM™ Foundation Classroom Training

Instructor-led classroom sessions

Interactive discussions and group activities

Real-world examples and practical exercises

Structured learning with fixed schedules

Opportunities for peer networking and collaboration

Practice assessments and knowledge checks

Dedicated Q&A and concept clarification

Immediate trainer feedback and support

Untitled

Please Note:Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom VeriSM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official EXIN-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

Loading schedules…

Why Choose Invensis Learning in BrazilYour Accredited VeriSM Foundation Partner

Invensis Learning is a trusted VeriSM Foundation training company in Brazil. We deliver structured VeriSM Foundation training for professionals and organisations in Brazil who want to modernise service management and prepare for the EXIN exam. As an EXIN Accredited Training Provider, we combine accredited instructors, flexible delivery formats, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and measurable outcomes.

EXIN Accredited Training Provider delivering official VeriSM courseware
Experienced, accredited trainers with real service management practice
Live online, classroom and self-paced formats to fit your schedule
Structured materials, practice questions and exam preparation
Dedicated learner support before, during and after training
Customised corporate training for teams across Brazil
ISO 9001 and ISO 27001 certified training operations
Trusted by professionals and organisations worldwide

60+

Global Course Portfolio

100+

Countries Served

ISO 9001

Quality Management

200K+

Professionals Trained

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

VeriSM™ Foundation Training Locations in BrazilAll our classroom training is now available online at your convenience

VeriSM™ Foundation in Brazil

Renaissance São Paulo Hotel, 2233, Alameda Santos, Cerqueira César, Jardim Paulista, São Paulo, Região Sudeste, 01419-002, Brasil

VeriSM™ Foundation in Brazil

Hilton São Paulo Morumbi, 12901, Avenida das Nações Unidas, Brooklin Novo, Itaim Bibi, São Paulo, Região Sudeste, 04571-000, Brasil

VeriSM™ Foundation in Brazil

Renaissance São Paulo Hotel, 2233, Alameda Santos, Cerqueira César, Jardim Paulista, São Paulo, Região Sudeste, 01419-002, Brasil

VeriSM™ Foundation in Brazil

Hilton São Paulo Morumbi, 12901, Avenida das Nações Unidas, Brooklin Novo, Itaim Bibi, São Paulo, Região Sudeste, 04571-000, Brasil

Corporate VeriSM Foundation in BrazilUpskill Your Whole Team

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Customised VeriSM training for teams and departments
Live virtual, onsite or hybrid delivery across Brazil
Schedules aligned to your team's availability
Accredited trainers with real service management experience
Role-based examples and industry-relevant case discussions
Progress tracking, assessments and learner support
Scalable delivery for local and distributed teams

What Our Learners Say

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Passed the EXIN Exam with Confidence

"The VeriSM Foundation course finally connected the dots between ITIL, Agile and DevOps for me. The management mesh made sense straight away, and the mock questions got me ready for the EXIN exam with time to spare."

Rafael Oliveira

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Practical and Relevant to My Role

"As someone coordinating service delivery, I needed a flexible view of service management, not another rigid framework. The trainer used real examples that mapped directly to my day-to-day work in Sao Paulo."

Camila Souza

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Modern and Well Structured

"Clear sessions on the VeriSM model and innovative technologies. I now understand how cloud and automation fit into a service management approach, which helps me lead our operations team better."

Lucas Almeida

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A Shared Language for Our Teams

"We enrolled a mixed IT and business group. VeriSM gave everyone a shared language for service management, and the customised delivery fitted around our project schedule. Coordination and support were excellent."

Patricia Costa

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Standardised Service Practice Across Teams

"The corporate training helped us standardise how we manage services across several teams that were each using different frameworks. Our people left certified and aligned, which was exactly the outcome we wanted."

Bruno Ferreira

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0/0

4.6

Ratings

100K+

Happy Learners

100+

Locations Worldwide

99%

Training Satisfaction

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Foundation

SIAM Professional

Frequently Asked QuestionsHere's everything you may ask...

VeriSM Foundation is an entry-level EXIN credential that validates understanding of VeriSM, a flexible service management approach for the digital age. It covers the VeriSM model, the management mesh and how organisations define their own service management approach. It is the first level in the EXIN VeriSM scheme.

General

What is the VeriSM Foundation certification?

Who should take VeriSM Foundation training in Brazil?

VeriSM Foundation suits IT and business professionals in Brazil who want a modern, framework-agnostic view of service management. It fits service desk analysts, service delivery and IT operations staff, ITIL holders seeking a broader perspective, and anyone modernising digital service delivery. There are no formal prerequisites.

Is VeriSM Foundation worth it for my career in Brazil?

Yes. As Brazilian employers accelerate digital transformation and run ITIL, Agile and DevOps together, professionals who can unify these practices are in demand. Service management roles in Brazil range from around R$54,000 for analysts to R$139,000 or more for service delivery managers. Talk to a learning advisor to plan your path.

Do I need prior experience or prerequisites?

No. EXIN VeriSM Foundation has no formal prerequisites. It is open to all, regardless of education, work experience or prior service management knowledge, which makes it an accessible first step for IT and business professionals alike.

How long is the VeriSM Foundation certification valid?

The VeriSM Foundation certification is valid for lifetime. The credential does not expire, and there is no renewal, re-examination or continuing education requirement once you have passed the EXIN exam.

Pricing

How much does VeriSM Foundation training cost in Brazil?

Fees vary by delivery format and whether the EXIN exam is bundled with training. Pricing for Brazil is quoted on request in Brazilian reais (R$), and typically includes courseware, practice questions and exam preparation. Request a quote to see current pricing for your preferred format.

What is included in the course fee?

The training fee typically includes official EXIN-aligned courseware, practice questions, mock assessments, exam preparation and learner support, plus a course completion certificate. Exam vouchers may be bundled or purchased separately. Ask a learning advisor for the exact inclusions in your plan.

Is the EXIN exam fee included in the training price?

It depends on the package. The EXIN VeriSM Foundation exam is often bundled with accredited training, but it can also be purchased separately through EXIN. Pricing varies by region and channel, so confirm whether the voucher is included when you request a quote.

Do you offer group or corporate discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for IT and business teams across Brazil. Contact us for a tailored group quote for your organisation.

What payment options are available?

We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the payment option that suits you.

Exam

What is the format of the VeriSM Foundation exam?

The EXIN VeriSM Foundation exam is a closed-book, multiple-choice examination with single-answer questions. It is taken online with EXIN proctoring or at an accredited testing location, and is typically arranged through an accredited training provider.

How many questions are on the exam and how long is it?

The exam has 40 multiple-choice questions and you have 60 minutes (1 hour) to complete it. It is closed book, so preparation with practice questions and mock assessments is recommended.

What is the passing score for the VeriSM Foundation exam?

The passing score is 65%, which means you must answer at least 26 of the 40 questions correctly. Aim for broad understanding across all seven topic areas of the EXIN examination specification.

What topics does the exam cover?

The exam covers seven topic areas: The Service Organization, Service Culture, People and Organizational Structure, The VeriSM Model, Progressive Practices, Innovative Technologies, and Getting Started. The VeriSM Model carries the most weight, so it receives strong focus in the training.

What if I do not pass the exam the first time?

You can re-sit the EXIN VeriSM Foundation exam. Re-sit fees and policies are set by EXIN, so confirm the current terms at exin.com. Selected training plans include additional preparation support to help you succeed on your next attempt.

Course Content

What topics does the VeriSM Foundation training cover?

The training covers all seven EXIN topic areas, including service culture, the VeriSM model, the management mesh, progressive practices such as ITIL, Agile, DevOps and Lean, innovative technologies, and how to get started with VeriSM. It maps directly to the EXIN examination specification.

Can a beginner take this course?

Yes. VeriSM Foundation is designed for beginners as well as experienced professionals. No prior service management knowledge is required, and the training builds concepts from the ground up with guided examples and practice, so newcomers can follow comfortably.

What learning materials are provided?

You receive EXIN-aligned courseware, practice questions, mock assessments, reference materials on the VeriSM model and management mesh, and topic-wise revision aids. These resources help you prepare for the exam and apply VeriSM at work.

Are practice questions and mock exams included?

Yes. The programme includes practice questions and full mock assessments aligned to the 40-question, 60-minute EXIN exam format. They help you identify weak areas and build confidence before exam day.

Is the courseware aligned to the current EXIN specification?

Yes. The courseware is aligned to the current EXIN VeriSM Foundation Examination Specification and the VeriSM framework developed by IFDC, so you study the concepts and terminology the exam actually tests.

Enrollment

How do I enrol in the VeriSM Foundation course in Brazil?

You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. A learning advisor can help you pick the right batch.

What training formats are available?

We offer online (live virtual) instructor-led training, classroom training, self-paced e-learning, and customised corporate group training. This lets professionals and teams across Brazil choose the format that fits their schedule and learning style.

How soon can I start?

New batches run regularly, and self-paced e-learning lets you begin immediately after enrolment. For instructor-led sessions, check the upcoming schedules or ask a learning advisor about the next available dates for Brazil.

Can I reschedule or transfer my enrolment to another batch?

Yes. Flexi options let you reschedule or transfer to another batch, and selected plans include a pass to attend the training twice. Contact support to arrange a change that suits you.

What is the refund or cancellation policy?

Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.

VeriSM Foundation Exam Format in BrazilWhat to expect on exam day

Exam Component

Details

Exam Type

Multiple choice questions

No of Questions

40 questions

Exam Duration

60 minutes

Passing Score

65% (26/40 marks required)

Type

Closed book

Conducted By

EXIN

Testing Basis

VeriSM Foundation BoK (IFDC)

Testing Format

EXIN online proctored or test centre

VeriSM Foundation Careers in BrazilRoles, Demand and Earning Potential

VeriSM Foundation Certification Training in Brazil

What Is the EXIN VeriSM Foundation Certification?UntitledYour Route into Modern Service Management

What Is the EXIN VeriSM Foundation Certification?Your Route into Modern Service Management

Key Highlightsof the VeriSM™ Foundation Training Course

VeriSM Foundation Certification Eligibility in BrazilDo You Qualify for the VeriSM™ Foundation Exam?

Why VeriSM Foundation Pays OffReal Gains for Professionals in Brazil

VeriSM Foundation Exam Format in BrazilWhat to expect on exam day

VeriSM Foundation Certification Cost in Brazil

VeriSM Foundation Careers in BrazilRoles, Demand and Earning Potential

SECTORS HIRING

GROWTH TRENDS

Market Forces Fuelling Demand for VeriSM in Brazil

Fragmented Framework Estates

Digital Transformation Pressure

IT Talent Shortage

Cloud and AI Complexity

Outcome and Consumer Focus

Scaling Service Governance

From Service Delivery to Modern Service Leadership

Your VeriSM Transformation in Brazil

How to Get VeriSM Foundation Certified in BrazilStep-by-Step Certification Process

Step 1: Enroll in VeriSM Foundation Training

Step 2: Schedule the Exam

Step 3: Take the Exam

Step 4: Qualify the Exam

Step 5: Get Certified

Step 6: Maintain Your Certification

Enroll in VeriSM Foundation Training

Enroll in VeriSM Foundation Training

Schedule the Exam

Schedule the Exam

Take the Exam

Take the Exam

Qualify the Exam

Qualify the Exam

Get Certified

Get Certified

Maintain Your Certification

Maintain Your Certification

Module 1: The Service Organization

Module 2: Service Culture

Module 3: People and Organizational Structure

Module 4: The VeriSM Model

Module 5: Progressive Practices

Module 6: Innovative Technologies

Module 7: Getting Started

Course Curriculumof the VeriSM™ Foundation Certification Training

Module 1: The Service Organization

Skills You Will Gain from VeriSM Foundation TrainingModern Service Management in Practice

Understand Modern Service Management

Apply the VeriSM Model

Build the Management Mesh

Integrate Progressive Practices

Harness Innovative Technologies

Start Your VeriSM Journey

Who Should TakeVeriSM Foundation Certification Training in Brazil?

VeriSM Foundation Training Modesfor Professionals and Teams

VeriSM™ Foundation Classroom Training

VeriSM™ Foundation Live Virtual Training

VeriSM™ Foundation Corporate Group Training

VeriSM™ Foundation Focused 1-to-1 Training

VeriSM™ Foundation Classroom Training

Why Choose Invensis Learning in BrazilYour Accredited VeriSM Foundation Partner

VeriSM™ Foundation Training Locations in BrazilAll our classroom training is now available online at your convenience

Corporate VeriSM Foundation in BrazilUpskill Your Whole Team

What Our Learners Say

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We also deliver VeriSM™ Foundation Certification Trainingacross multiple cities

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