From Study to Certified
Master modern digital product and service management with ITIL 5 Foundation training built for Denmark's IT teams. This live online, instructor-led programme prepares IT and business professionals in Copenhagen, Aarhus and beyond for the PeopleCert ITIL 5 Foundation exam, with AXELOS-aligned courseware and flexible schedules that fit working professionals.
Flexible
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Instructor-led
Mode
16
Hours
16
PDUs
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Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Denmark, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation training helps IT and business professionals build practical service management capability and prepare for the certification exam. The programme suits service desk staff, support analysts, project team members and managers who want a structured, modern approach to digital services. Whether you are formalising on-the-job experience, moving into a service role, or supporting IT across consulting, pharma, shipping, banking or the public sector, the training builds skills aligned with what Danish employers expect.
If you want a recognised entry point into IT service management, ITIL 5 Foundation is a clear first step. You gain framework knowledge, exam readiness and a credential that employers across Denmark and worldwide understand and value.
For Organizations
ITIL 5 Foundation group training helps organisations build service management capability by equipping teams with a common framework and practical skills. The training can be delivered for IT operations, service desks or whole departments. For organisations modernising services and tightening governance, this training offers a scalable, flexible way to raise the baseline across the team.
If your teams handle services in different ad hoc ways, ITIL 5 Foundation group training creates one shared language for value, practices and continual improvement. Your people gain a consistent, outcome-focused approach to running modern digital services.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
ITIL is the global standard for IT service management, and Danish employers value certified practitioners as they modernise services and close a wide IT skills gap. From IT services firms and global capability centres to pharma, shipping, banking and the public sector, the credential maps to roles from service desk analyst to IT service manager. Here is what the Danish market is telling us right now.
ITIL 5 Foundation is more than a certificate. It is a practical edge in Denmark's service-driven IT market. Join professionals who run modern, value-focused services and lead with a recognised framework. Start your journey today.
Your Denmark Career TransformationDenmark's IT market is splitting into professionals who can run modern, value-driven services and those who cannot, and a recognised ITIL credential is increasingly the line between them. Here is which side of that line you want to be on.
Sources: SalaryExpert, PayScale, Glassdoor (Denmark) 2026.
The ITIL V5 Foundation certification path in Denmark is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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ITIL 5 Foundation training covers the core of modern service management: the ITIL Value System, the guiding principles, the four dimensions, the product and service lifecycle, and key management practices. By the end you can apply ITIL concepts at work and sit the foundation exam with confidence.
Understand what sets digital products and services apart, how value is created in digital environments, and how products and services are managed across their lifecycle.
Explain how guiding principles, governance, value chain activities, management practices and continual improvement work together as one integrated system to deliver value.
Apply the value co-creation model and the four dimensions: organisations and people, value streams and processes, information and technology, and partners and suppliers.
Use principles such as focus on value, start where you are, and keep it simple and practical to make better, faster service decisions in real digital settings.
Describe the purpose of each lifecycle activity, from discovery and design through build, operation, and delivery and support, and how they combine to create value.
Outline ITIL's key management practices, the role of continual improvement, and how value stream mapping helps teams remove waste and improve everyday work.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
DKK 9030
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations across Denmark. As an Accredited Training Organization, we combine certified ITSM trainers, AXELOS-aligned courseware and flexible delivery to take you from learning to a confident exam attempt. Whether you join a live online cohort or arrange classroom training for your team, you get a practical, support-rich experience built around real service management outcomes and internationally recognised quality standards.
4
Flexible Learning Modes
98%
First-Attempt Pass Rate
5000+
Accredited Trainers Globally
4.7/5
Rated by Learners Worldwide
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Leaders in Training industry for 12+ years
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ITIL Version 5 Foundation Training Location in Denmark
Villa Provence Hotel, Fredens Torv 12, 8000 Aarhus
ITIL Version 5 Foundation Training Location in Denmark
Hotel Royal, Store Torv 4, 8000 Aarhus
Leading Organisations
Passed the Foundation Exam First Time
"The trainer made the ITIL Value System and the guiding principles genuinely easy to follow. I went in as a support analyst with no framework background and passed the foundation exam comfortably on my first attempt."
Mette Sorensen
IT Support Analyst
0/0
Practical and Well Structured
"Clear, practical sessions with plenty of mock questions. The four dimensions and lifecycle topics finally clicked for me, and I now use the same language with my service desk colleagues every day."
Lars Andersen
Service Desk Team Lead
0/0
Flexible Learning That Fits Work
"I took the live online format around a busy work schedule and it worked well. The AXELOS-aligned materials and revision support gave me real confidence going into the exam."
Sofie Nielsen
Junior IT Service Coordinator
0/0
Standardised Our Service Practices
"We enrolled our whole operations team and the customised group sessions standardised how we handle incidents and changes. The shared ITIL language has already improved how the team works together."
Henrik Jensen
IT Operations Lead, Logistics Sector
0/0
A Smooth Corporate Training Experience
"As an L&D lead I valued the clear coordination and progress tracking. The trainers tailored examples to our context, and our team came away certified and noticeably more aligned on service management."
Camilla Pedersen
Head of Learning and Development, FinTech Sector
0/0
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Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.
ITIL 5 Foundation is the entry-level certification in the ITIL 5 scheme created by AXELOS and awarded by PeopleCert. It introduces digital product and service management, the ITIL Value System, and the practices that help organisations create and continually improve value.