Invensis Learning's ITIL Service Design Training Course in Helsinki is delivered by highly qualified trainers with extensive IT Service Management experience. This AXELOS’s ITIL Service Design Certification is one of the most industry-recognized certifications for IT professionals globally. This ITIL SD Certification Course in Helsinki is ideal for individuals and enterprises that are looking to gain in-depth understanding designing a service and covers the architectures, processes, policies, and documentation.
The main takeaways from this ITIL SD Certification course in Helsinki are that you demonstrate a comprehensive understanding of using service design processes interact with other service lifecycle processes and achieve operational excellence by measuring service design performance. Participants will receive course completion certificate and 21 PDUs.
We deliver ITIL Intermediate Service Design Training in Helsinki through classroom and live online classroom modes. Enroll now and gain this ITIL Service Design certification in Helsinki today.
- Instructor-led Classroom Training ( Request for Training )
- Instructor-led Online Training ( Request for Training )
- On-site Group Training ( Request for More Information )
- Focused 1-to-1 Training
|Areas of Study||
- Service design principles, its purpose, and objective
- How service design processes interact with other service lifecycle processes
- Roles and responsibilities within service to achieve operational excellence
- Measuring service design performance, and more
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|ITIL Service Design Course Duration|
|ITIL Service Design Training Course Syllabus||
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|ITIL Service Design Certification Eligibility Criteria||
|ITIL Service Design Exam Format||
|ITIL Service Design Exam Fees||
The ITIL Service Design examination cost in the Finland is USD 330.
|Who should Attend ITIL Service Design Certification training||
Job roles that can benefit from ITIL Service Design training course in Helsinki include, but are not limited to:
This module focuses on the purpose, goals, objectives, scope, and value of service design, the context of service design in the ITIL service lifecycle, and service design inputs, outputs, and use of service design package.
This chapter focuses on holistic service design, service composition and 4 Ps, the five aspects of service design, the importance of an approach to creating a balanced design, service requirements, business requirements and drivers, and design activities and their constraints.
In this module participants will learn about service design processes such as: design coordination; service catalogue management; service level management; availability management; capacity management; ITSCM; ISM, and supplier management.
This module focuses on service design activities and techniques within data and information management, application management.
This chapter focuses on functional roles, analysis, and use of the RACI matrix, functions within service design, and the roles and responsibilities within service design.
In this module, participants will learn about types of tools that would benefit service design and requirements for service management tools.
This module focuses on service design issues relating to business impact analysis, service level requirements and risks, the six state implementation approach, and measurements of service design.
This chapter focuses on challenges and risks in service design approach, and critical success factors and KPIs.
The daily agenda of the 2-day ITIL SD Training is detailed below:
At Invensis, we provide ITIL Service Design training in Helsinki in three different learning modes in instructor-led classroom training, instructor-led online training, and on-site group training.
You will achieve 3 credits for this ITIL SD training which you can use in your journey to becoming an ITIL Expert.
Yes, the examination fees are included in the course fee.
The ITIL Service Design credential does not have an expiry period,and the certification is valid for life.
Yes, Invensis Learning is a PEOPLECERT Accredited Training Organization (A.T.O) for providing ITIL Service Design training course worldwide.
AXELOS is the governing body for all of the ITIL training programs. Invensis Learning is an AXELOS Certified Partner for imparting ITIL Foundation, ITIL Intermediate modules, and ITIL MALC Training courses worldwide.
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Helsinki, located on the shore of the Gulf of Finland, is the capital of Finland and the largest city in the country. Spread over 3600 sq. km, Helsinki is home to over 1.2 million people of mainly Finnish and Swedish heritage. Helsinki is also home to some major universities such as University of Helsinki, Aalto University, Hanken School of Economics, Haaga-Helia University of Applied Sciences and the Laurea University of Applied Sciences.
The city has a very high standard of living and Helsinki was ranked by Monocle as the world’s most liveable city. The GDP of Helsinki accounts for one-third of Finland’s total GDP of US $276 billion. The economy of Finland, the 4th largest in Europe, is driven by manufacturing electronics, machinery, forest industry and chemicals. Finland is the only Nordic country which is a member of the Eurozone having accepted the Euro as legal tender. The largest employers in Helsinki are Nokia, Kone, Stora Enso, UPM-Kymmene Corporation, Kesko, Wärtsilä Oyj, Fortum, and Fiskars.
The highest average salary in Helsinki for professionals in Project Management is €68,188, ITSM is €85,097, and Quality Management is €76,540. Whereas a senior project manager with PMP certification the salary goes up to €79,148, with ITIL certification it goes up to €98,097, and with Six Sigma certification, it goes up to €85,890.
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