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Master modern digital product and service management with AXELOS (PeopleCert) aligned ITIL 5 Foundation training built for Finland's IT professionals. This instructor-led programme introduces the ITIL Value System, the seven guiding principles and value stream management, and prepares you for the 40-question PeopleCert Version 5.0 exam.
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Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
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Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
The Latest Iteration of ITIL
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Finland, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Skills, Recognition and Career Growth
For Individuals
ITIL 5 Foundation helps IT and business professionals build modern service management capability and earn a current, recognised credential. The programme suits service desk analysts, IT operations staff, digital product owners and anyone moving into IT service management in Finland. Whether you are new to ITIL, updating from ITIL 4, or proving your skills to Finnish employers, this training grounds you in the fifth iteration of the framework and the digital-era practices behind it.
If you want a globally recognised service management credential that maps to real hiring demand, ITIL 5 Foundation is a clear first step. You gain the ITIL Value System, guiding principles and exam readiness in one structured, supported programme.
For Organizations
ITIL 5 group training helps Finnish organisations raise service management maturity by equipping teams with the current ITIL 5 (Version 5.0) framework. Training can be delivered for service desks, IT operations, PMOs or wider digital teams. For organisations modernising digital services and tightening governance, the programme offers a scalable, flexible way to lift capability across the team.
If your teams manage growing digital products and services without a shared framework, ITIL 5 training creates a common approach to value co-creation, value streams and continual improvement that leaders can build on.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Why Consider ITIL 5 Foundation?
ITIL 5 Foundation is a recognised marker of modern service management capability across Finland's IT services, telecoms, banking and public sector employers. As Finnish organisations race to fill an ICT skills gap and mature their digital services, professionals who understand the ITIL Value System and value stream management are increasingly sought after, from service desk analysts to IT service managers. Here is what the Finnish market is telling us right now.
Designation
ITIL Version 5 Foundation Certified Professionals in Finland : Salary Insights and Trends
Hiring Companies in Finland
PayScale · Salary Explorer (Finland) 2026
Source: Tietoevry · CGI · Fujitsu · Digia
ITIL 5 Foundation is more than a certificate. It is a springboard into modern service management roles. Join professionals across Finland who are turning best practice into career growth. Start your journey today.
Your Finland Career TransformationFinland's IT market is expanding through digital transformation, cyber regulation and public service modernisation, and employers increasingly separate certified service professionals from the rest. Here is which side of that line you want to be on.
Sources: PayScale, ERI SalaryExpert, Glassdoor, Paylab (Finland) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Finland is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Mapped to the Version 5.0 Syllabus
In ITIL 5 Foundation you will learn modern digital service management, the ITIL Value System, the seven guiding principles, the four dimensions, the product and service lifecycle and value stream management. By the end of the programme you can speak the language of service management and are ready for the Version 5.0 exam.
You will learn what modern digital products and services are and how value is created across their lifecycle, from discovery and design through to operation, delivery and support.
Understand how guiding principles, governance, value chain activities, management practices and continual improvement combine into one system that co-creates value.
Apply focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think and work holistically, keep it simple, and optimise and automate.
Balance organisations and people, value streams and processes, information and technology, and partners and suppliers for a holistic approach to service management.
Identify, map and manage value streams to expose waste, improve flow and lift outcomes across digital products and services.
Use the ITIL continual improvement model and structured practice to prepare for the 40-question, 60-minute closed-book PeopleCert exam.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 1210
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Accredited, Trusted, Learner-First
As a trusted ITIL Version 5 Foundation training company in Finland, Invensis Learning delivers ITIL 5 Foundation training for individuals and organisations across Finland who want a current, digital-era grounding in service management. As a PeopleCert Accredited Training Organisation, we combine AXELOS-aligned courseware, experienced trainers, flexible formats and structured exam preparation. Whether you enrol as a professional in Helsinki or arrange corporate training for a team in Espoo or Tampere, our programme is built around practical understanding, real-world application and a clear path to passing the Version 5.0 exam.
200K+
Professionals Trained
12M+
Hours of Training Delivered
4
Flexible Learning Modes
98%
First-Attempt Pass Rate
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Leaders in Training industry for 12+ years
Over 5000 five star reviews
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Finland
Hotel Sveitsi, Härkävehmaankatu 4, 05900 Hyvinkää
ITIL Version 5 Foundation Training Location in Finland
Nova Skyland Hotel, Tähtikuja 6, 96930 Rovaniemi
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"In terms of content, all good. But poor time management. Time expected for breaks was never compliant (ie. if teacher said he was taking 10 mins break, it ended up being 20. For 50 mins break, teacher was showing up AT least 10-15 mins late...) Also, during second day I asked one question about a test and teacher seem disappointed for me to ask and gave me a whole speech of me not retaining all information while reading (after hours of exhausted training) also letting me know people who does not focus tend to have Low IQ... Also, having to spend time just waiting for teacher to end notes that I guess it should have been ready already for the lesson (at least, if the teacher is expecting for the alum to memorize and know everything at once) "
"I had a great two days of training with Pritesh Shah. He was very patient with teaching the proper terms and providing real world examples for better understanding. I was the only one in the class and I felt very much accommodated to my learning style and how I can absorb information better. Every question I had was explained thoroughly to me."
"The trainer could customize the training for our company needs and teams could relate them better."
"As a trainer for Invensys, it is great to have a professional team that backs me up. I have access to the operations team right throughout the training. Response time to queries is great"
"I have learned a lot of important things , useful for my work. Very compressed info for 4 days, maybe too short for me as not a native trainee. Thanks a lot for the best trainer , Pritesh , who guided us through and gave us a grate understanding of overall method. "
"Sathish conducted the training exceptionally well. He explained concepts thoroughly."
"One of the standout experience of training was the structured and comprehensive nature of the program.The training covered all essential aspects. The trainer was always willing to answer. I received helped me refine my skills and understand best practices."
"Amazing support team! I am very thankful to the support team who helped me at every step of my learning process. They are quick in responding to the issue and providing the best solutions."
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ITIL Version 5 Foundation training for individuals and teams. Select a city in Finland to view upcoming dates, formats and pricing.
Here's everything you may ask...
Yes. ITIL 5 Foundation is a globally recognised, current service management credential valued by Finnish employers in IT services, telecoms, banking and the public sector. With Finland aiming to hire around 130,000 IT professionals by 2030, it helps you stand out and move toward roles such as IT service manager. Talk to a learning advisor to plan your path.