Module 2: The Competencies of a Business Analyst
- Personal qualities
- Business knowledge
- Professional techniques
- The development of competencies
Business Analysis Certification Training in Croatia
From Study to Certified
Build in-demand business analysis capability with EXIN BCS Foundation and Practitioner training delivered live online across Croatia. Prepare for both certification exams in one combined programme, master requirements, stakeholder and modelling techniques, and step into analyst roles with Zagreb's banks, fintechs and tech employers.
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Training Schedules
Live virtual
Mode
32
Hours
30
PDUs
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Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
What Is the EXIN BCS Business Analysis Certification?
Your Route into Requirements and Analysis
Invensis Learning is an EXIN Accredited Training Provider in Croatia, approved to deliver official Business Analysis training using EXIN-aligned courseware and the EXIN Business Analysis Certification Preparation Guide.
Next: What's Included
What's Included in Your Business Analysis Foundation and Practitioner Training
EXIN BCS-accredited digital courseware aligned to the official BoK
Live instructor-led training: 2-day Foundation (16 hours) + 2-day Practitioner (16 hours) — 32 hours total, at 8 hours per day
Topic-wise learning resources, exercises and knowledge checks
30 PDUs on completion of the training (16 Foundation + 16 Practitioner, credited as 30 combined)
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
Next: Course Highlights
Key Highlights
of the Business Analysis Foundation and Practitioner Training Course
Next: Eligibility Criteria
Business Analysis F&P Certification Eligibility in Croatia
Do You Qualify for the Business Analysis F&P Exam?
Next: Benefits
Why This Business Analysis Credential Is Worth Earning
For Your Career and Your Team
For Individuals
This certification helps professionals prove they can identify business needs, elicit and document requirements, and recommend solutions that deliver value. The combined route covers both the EXIN BCS Foundation and Practitioner exams, so you build knowledge and applied practice in one journey. Whether you are entering analysis for the first time, switching from a development or testing role, or formalising years of informal BA work, the programme maps your skills to what Croatian employers expect.
If you want a recognised, transferable credential that opens analyst roles in banking, fintech, IT services and shared-service centres, the BA Foundation and Practitioner route is a clear step forward. You gain lifetime certificates, a structured method, and preparation for both exams.
- Earn two globally recognised EXIN BCS credentials from a single combined programme
- Qualify for business analyst, systems analyst and product owner roles across Croatia
- Master requirements elicitation, modelling and stakeholder management end to end
- Stand out in a market rich in developers but short of certified analysts
- Gain lifetime certificates with no renewal fees or continuing-education cycle
- Bridge business and IT teams with a structured, BCS-aligned method
- Progress towards the BCS International Diploma in Business Analysis pathway
For Organizations
Group training equips teams with a shared, BCS-aligned approach to business analysis, from investigation and requirements to modelling, stakeholder management and business cases. The combined Foundation and Practitioner format can be delivered for IT, delivery, product or transformation groups. For organisations connecting change initiatives to real business value, structured BA training reduces ambiguity and improves delivery outcomes.
If your teams struggle with unclear requirements, scope creep or weak stakeholder alignment, this training builds a common language and method. Analysts, product owners and delivery leads gain a consistent approach to eliciting, modelling and validating requirements.
- Standardise requirements and analysis practice across teams and projects
- Reduce rework and scope creep through disciplined elicitation and modelling
- Upskill IT, delivery and product teams on one aligned BA method
- Improve stakeholder engagement and business-case quality on change projects
- Deliver training onsite, live virtual or blended to suit team schedules
- Build in-house analysis capability for banking, fintech and SSC programmes
- Strengthen governance around EU-funded and regulatory change initiatives
Next: Exam Format
Business Analysis F&P Exam Format in Croatia
Questions, Duration and Passing Criteria
The Business Analysis Foundation and Practitioner (BA F&P) exams validate your ability to perform structured business analysis across the full BA lifecycle, from strategic context analysis through to requirements engineering, solution evaluation, and benefits realisation. The certification focuses on key areas such as the business analysis process model, strategic analysis (PESTLE, Porter's Five Forces, MOST, SWOT), stakeholder analysis and engagement (Power/Interest grid, CATWOE, RACI), modelling business systems and processes, requirements engineering (elicitation, analysis, validation, management), business case development and investment appraisal, gap analysis, and benefits planning and realisation. It is designed for professionals who want to demonstrate their expertise in translating business needs into deliverable solutions and supporting successful change in real-world organisational environments.
Next: Certification Cost
Business Analysis F&P Certification Cost in Croatia
Next: Who Can Take
Who Should Take Business Analysis F&P Certification Training in Croatia?
Business Analysts
Project Managers
Product Owners
Requirement Engineers
Business Managers
Team Members
Business Change Managers
Where Business Analysis Leads in Croatia
Roles, Demand and Pay in 2026
Business analysis has become one of Croatia's most transferable skill sets, valued across banking, fintech, IT services and the fast-growing shared-service centres clustered in Zagreb. As banks expand data and RegTech teams and EU-funded change programmes multiply, employers increasingly want professionals who can turn business needs into clear, testable requirements. Demand runs from junior analyst through to product owner and lead BA, and here is what the 2026 market shows.
Designation
Business Analysis Foundation and Practitioner Certified Professionals in Croatia : Salary Insights and Trends
Hiring Companies in Croatia
€16KMin
€24KAverage
€34KMax
SalaryExpert · MojaPlaca.hr (Croatia) 2026
InfobipSpanCombisKing ICT
Source: Infobip · Span · Combis · King ICT
Business Analysis Demand Drivers Across Croatia
Business analysis is where Croatian organisations turn strategy into working solutions. Build the requirements, modelling and stakeholder skills employers are hiring for, and take the next step in your analyst career. Start today.
Your Croatia Career TransformationYour Standing Before and After Certifying
The Business Analysis Advantage in Croatia
Croatia's ICT and financial-services markets are expanding with digital transformation, euro adoption and EU-funded change, and employers increasingly separate certified analysts from the rest. Here is which side of that line you want to be on.
Sources: SalaryExpert, Glassdoor, MojaPlaca.hr (Croatia) 2026.
How to Get Business Analysis F&P Certified in Croatia
Step-by-Step Certification Process
The Business Analysis certification path in Croatia is a streamlined two-exam track. Complete the 4-day Invensis Learning training, then sit both the Foundation and Practitioner exams (each 40 MCQ / 60 minutes / 65% pass / closed book). On passing both, you earn the Business Analysis Foundation and Practitioner credentials.
Module 3: Strategy Analysis
- The context for strategy
- The definition of strategy (Johnson, Scholes, and Whittington 2008)
- Strategy development
- External environment analysis
- Internal environment analysis
- SWOT analysis
- Executing strategy
Module 4: The Business Analysis Process Model
- An approach to problem-solving
- Stages of the business analysis process model
- Objectives of the process model stages
- Procedure for each process model stage
- Techniques used within each process model stage
Module 5: Investigation Techniques
- Interviews
- Observation
- Workshops
- Scenarios
- Prototyping
- Quantitative approaches
- Documenting the current situation
Module 6: Stakeholder Analysis and Management
- Stakeholder categories and identification
- Analysing stakeholders
- Stakeholder management strategies
- Managing stakeholders
- Understanding stakeholder perspectives
- Business activity models
Module 7: Modelling Business Processes
- Organisational context
- An alternative view of an organisation
- The organisational view of business processes
- Value propositions
- Process models
- Analysing the as-is process model
- Improving business processes (to-be business process)
Module 8: Defining the solution
- Gap analysis
- Introduction to Business Architecture
- Definition of Business Architecture
- Business Architecture techniques
Module 9: Making a Business and Financial Case
- The business case in the project lifecycle
- Identifying options
- Assessing project feasibility
- Structure of a business case
- Investment appraisal
Module 10: Establishing the Requirements
- A Framework for Requirements Engineering
- Actors in requirements engineering
- Requirements elicitation
- Requirements analysis
- Requirements validation
- Documenting and Managing Requirements
- The requirements document
- The requirements catalogue
- Managing requirements
Module 11: Modelling Requirements
- Modelling system functions
- Modelling system data
Module 12: Delivering the Requirements
- Delivering the solution
- Context
- Lifecycles
Module 13: Delivering the Business Solution
- BA's role in the business change lifecycle
- Design stage
- Implementation stage
- Realization stage
Module 1: The Rationale for Business Analysis
- Explain the role of the BA throughout the business change lifecycle
- Understand the scope of the BA role within the context of the range of analysis activities: strategic analysis and definition, business analysis, and IT systems analysis
- Identify three competency areas for a BA: personal qualities, business knowledge, and professional techniques
Module 2: Understanding the Strategic Context
- Apply the MOST technique to analyse the internal environment of an organisation
- Apply the resource audit technique to analyse the internal environment of an organisation.
- Apply the PESTLE technique to analyse the external environment of an organisation
- Apply Porter's Five Forces technique to analyse the external environment of an organisation
- Explain the purpose of a SWOT analysis
- Identify strengths, weaknesses, opportunities, and threats for a given scenario
- Define and explain the relationship between Critical Success Factor, Key Performance Indicator, and Performance Targets.
- Define the elements of the balanced business scorecard and describe how it may be used to identify Critical Success Factors and Key Performance Indicators
Module 3: Understanding the Current Situation
- Identify the generic stakeholder categories defined in the stakeholder wheel
- Identify relevant investigation techniques for a given scenario
- Explain the rationale for taking a holistic view when investigating a business situation
- Interpret the business situation represented in rich pictures, mind maps, and fishbone diagrams
Module 4: Stakeholder Analysis and Management
- In a given scenario, describe stakeholders in terms of their power/influence and level of interest
- Select an appropriate stakeholder management strategy based on the position on the Power/Interest Grid
- Apply the CATWOE technique to explore stakeholder business perspectives.
- Explain different stakeholder business perspectives based on elements of CATWOE to identify similarities and differences in their worldviews
Module 5: Analysing and Modelling Business Activities
- Explain the rationale for building conceptual models of a business situation
- Understand how to construct a conceptual business activity model based on a given scenario
- Understand how the five types of high-level activity within a business activity model (and the dependencies between them) represent a stakeholder's business perspective
- Explain the role of the planning activities in determining performance targets for a business system represented in the business activity model
- Explain the role of the enabling activities, in acquiring and replenishing resources for a business system represented in the business activity model
- Explain the role of the activities in conducting the work of the transformation, as defined in the stakeholder's CATWOE
- Explain the role of monitoring and control activities, in regulating a business system represented in the business activity model
- Explain the three types of business events
- 5n a given business activity model, identify the business events that will be handled by particular business activity
- Explain the rationale for the consensus business activity model
Module 6: Identifying Potential Solutions
- In a given business scenario, distinguish between the different categories of business rules
- Describe the process for carrying out gap analysis by comparing the conceptual business activity model and existing business situation
- Define the components of a new business model
Module 7: Building the Business Case
- Explain the rationale for the development of a business case.
- Describe the contents of a business case
- Interpret a scenario to identify tangible and intangible costs and benefits, risks, and impacts
- Understand the rationale for the development of the financial case and the appraisal techniques
- Explain where a business case sits within the business change lifecycle and the rationale for reviewing it at each stage
Course Curriculum
of the Business Analysis Foundation and Practitioner Certification Training
The Business Analysis F&P curriculum follows the official EXIN BCS Business Analysis Body of Knowledge and covers strategy analysis, the BA process model, investigation techniques, stakeholder analysis, business process modelling, requirements engineering, and the business
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Business Analysis Foundation Course Overview
Module 1: What is Business Analysis?
- The Origins of Business Analysis
- The Development of Business Analysis
- The Scope of Business Analysis Work
- Taking a Holistic Approach
- The Role and Responsibilities of a Business Analyst
Foundational to nearly every question on the exam, since it frames the BA role referenced throughout the paper.
Business Analysis Practitioner Course Overview
Module 1: The Rationale for Business Analysis
- Explain the role of the BA throughout the business change lifecycle
- Understand the scope of the BA role within the context of the range of analysis activities: strategic analysis and definition, business analysis, and IT systems analysis
- Identify three competency areas for a BA: personal qualities, business knowledge, and professional techniques
Builds directly on Foundation-level content, making it one of the fastest modules to master for the Practitioner exam.
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The Business Analysis Skills You Will Master
From Elicitation to Business Cases
This combined programme builds capability across the full EXIN BCS Business Analysis syllabus, from Foundation concepts to Practitioner-level application. By the end, you can investigate a business situation, define requirements, model solutions and justify them with a business case.
Investigation and Elicitation
Plan and run interviews, workshops, observation, surveys and document analysis, then select the right technique for each situation to uncover real business needs.
Requirements Engineering
Elicit, categorise and prioritise business, functional and non-functional requirements using MoSCoW, and document them clearly with traceability and change control.
Stakeholder Analysis and Management
Identify stakeholders, map power and interest, plan engagement, and handle conflict and resistance so change initiatives keep the right people aligned.
Business Process and Requirements Modelling
Model as-is and to-be processes with BPMN and swimlanes, and use case, activity and data models to communicate requirements to technical and business audiences.
Strategy Analysis and Gap Assessment
Apply PESTLE, SWOT and gap analysis to understand the strategic context, frame the scope of work, and align proposed change to organisational strategy.
Business Case and Solution Definition
Evaluate options, build a cost-benefit business case with NPV, ROI and payback, define the solution scope, and recommend changes that deliver measurable value.
Business Analysis Foundation and Practitioner Training Modes
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Business Analysis Foundation & Practitioner learning journey.
Business Analysis Classroom Training
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Business Analysis F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.
Official EXIN BCS-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Business Analysis Corporate Group Training
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen business analysis capabilities, improve requirements management practices, and support workforce development through structured learning initiatives. This format is ideal for Business Analysis F&P training for companies in Croatia seeking to build high-performing analysis teams.
Official EXIN BCS-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
Business Analysis Focused 1-to-1 Training
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Business Analysis F&P coaching for professionals seeking individualized support with certification preparation, business analysis techniques, and career development.
Official EXIN BCS-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Business Analysis Live Virtual Training
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 950
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Business Analysis F&P training option provides flexibility while maintaining direct engagement with experienced trainers.
Official EXIN BCS-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
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Why Choose Invensis Learning for BA Training in Croatia
Your EXIN Accredited Training Partner
As a trusted Business Analysis training company in Croatia, Invensis Learning delivers structured EXIN BCS Business Analysis Foundation and Practitioner training for individual professionals and organisations across Croatia. Our programmes combine accredited trainers, EXIN-aligned courseware, flexible delivery and dedicated support to help you move from learning to certified. Whether you enrol as an individual or plan corporate training for your team, you get a professional learning experience built around practical understanding, real-world application and exam readiness.
- EXIN Accredited Training Provider delivering aligned Business Analysis courseware
- Experienced, accredited trainers with real business analysis practice
- Flexible formats: live virtual, classroom and corporate group training
- Structured materials, case studies and practice questions for both exams
- Guidance to prepare for the Foundation and Practitioner exams with confidence
- Dedicated learner support before, during and after training
- ISO 9001:2015 quality and ISO 27001:2022 information-security certified
- Trusted by professionals and organisations across many industries and regions
98%
First-Attempt Pass Rate
5000+
Accredited Trainers Globally
4.7/5
Rated by Learners Worldwide
500+
Corporate Clients
ISO 9001:2015 Certified
ISO 27001:2022 Certified
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Leaders in Training industry for 12+ years
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Business Analysis Foundation and Practitioner Training Locations in Croatia
Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts
Business Analysis Foundation and Practitioner Training Location in Croatia
Hotel Westin, 1, Ulica Isidora Kršnjavoga, Local Board "Mimara", City District Donji grad, Zagreb, City of Zagreb, 10000, Croatia
Business Analysis Foundation and Practitioner Training Location in Croatia
Sheraton Zagreb, 2, Ulica kneza Borne, Local Board "Knez Mislav", City quarter Donji grad, Zagreb, City of Zagreb, 10000, Croatia
Corporate Business Analysis Training in Croatia
For Your Teams
- Upskill whole teams on one aligned, BCS-based business analysis method
- Customised training schedules based on team and project availability
- Flexible delivery through onsite, live virtual, hybrid or blended formats
- Experienced trainers with relevant analysis and industry expertise
- Role-based examples for banking, fintech, IT services and SSC teams
- Dedicated coordination and support for corporate training programmes
- Scalable delivery for teams across Croatia and wider EU locations
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Frequently Asked Questions
Here's everything you may ask...
It is a two-level business analysis credential from EXIN, developed in partnership with BCS, The Chartered Institute for IT. Foundation validates knowledge of business analysis concepts and techniques, while Practitioner validates the ability to apply them in real project scenarios. Both are aligned to the BCS Business Analysis Body of Knowledge.