Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN BCS Business Analysis Certification?UntitledYour Route into Requirements and Analysis

    The Business Analysis Foundation and Practitioner (BA F&P) certification is a two-level EXIN BCS credential that validates both foundational business analysis knowledge and the ability to apply it in real project scenarios. Business analysis certification training in Croatia with Invensis Learning prepares you for both exams in one combined, instructor-led programme. Developed by EXIN in partnership with BCS, The Chartered Institute for IT, the certification is aligned to the BCS Business Analysis Body of Knowledge (BCS BoK). The Foundation level covers 14 topic areas, from investigation and requirements engineering to process modelling and business cases, while the Practitioner level tests applied technique across seven scenario-based areas. Both certificates are awarded for life, with no renewal required. Whether you are moving into analysis from IT, project delivery or a business role, the programme gives you a recognised, transferable credential valued by Croatia's banks, fintechs and shared-service centres. Start your business analysis journey with Invensis Learning.

    Invensis Learning is an EXIN Accredited Training Provider in Croatia, approved to deliver official Business Analysis training using EXIN-aligned courseware and the EXIN Business Analysis Certification Examination Content Outline(ECO).

    What Is the EXIN BCS Business Analysis Certification?Your Route into Requirements and Analysis

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Croatia, approved to deliver official Business Analysis training using EXIN-aligned courseware and the EXIN Business Analysis Certification Examination Content Outline(ECO).

    Key Highlightsof the Business Analysis Foundation and Practitioner Training Course

    Business Analysis F&P Certification Eligibility in CroatiaDo You Qualify for the Business Analysis F&P Exam?

    Why This Business Analysis Credential Is Worth EarningFor Your Career and Your Team

    Business Analysis F&P Exam Format in CroatiaQuestions, Duration and Passing Criteria

    The Business Analysis Foundation and Practitioner (BA F&P) exams validate your ability to perform structured business analysis across the full BA lifecycle, from strategic context analysis through to requirements engineering, solution evaluation, and benefits realisation. The certification focuses on key areas such as the business analysis process model, strategic analysis (PESTLE, Porter's Five Forces, MOST, SWOT), stakeholder analysis and engagement (Power/Interest grid, CATWOE, RACI), modelling business systems and processes, requirements engineering (elicitation, analysis, validation, management), business case development and investment appraisal, gap analysis, and benefits planning and realisation. It is designed for professionals who want to demonstrate their expertise in translating business needs into deliverable solutions and supporting successful change in real-world organisational environments.

    Business Analysis F&P Certification Cost in Croatia

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where Business Analysis Leads in CroatiaRoles, Demand and Pay in 2026

    Business analysis has become one of Croatia's most transferable skill sets, valued across banking, fintech, IT services and the fast-growing shared-service centres clustered in Zagreb. As banks expand data and RegTech teams and EU-funded change programmes multiply, employers increasingly want professionals who can turn business needs into clear, testable requirements. Demand runs from junior analyst through to product owner and lead BA, and here is what the 2026 market shows.

    Business Analysis Demand Drivers Across Croatia

    Business analysis is where Croatian organisations turn strategy into working solutions. Build the requirements, modelling and stakeholder skills employers are hiring for, and take the next step in your analyst career. Start today.

    Your Croatia Career Transformation

    Your Standing Before and After Certifying

    The Business Analysis Advantage in Croatia

    Croatia's ICT and financial-services markets are expanding with digital transformation, euro adoption and EU-funded change, and employers increasingly separate certified analysts from the rest. Here is which side of that line you want to be on.

    Sources: SalaryExpert, Glassdoor, MojaPlaca.hr (Croatia) 2026.

    How to Get Business Analysis F&P Certified in CroatiaStep-by-Step Certification Process

    The Business Analysis certification path in Croatia is a streamlined two-exam track. Complete the 4-day Invensis Learning training, then sit both the Foundation and Practitioner exams (each 40 MCQ / 60 minutes / 65% pass / closed book). On passing both, you earn the Business Analysis Foundation and Practitioner credentials.

    Step 1: Qualification Assessment

    Measure your current skills and experience to determine your readiness for the business analysis foundation and practitioner course.

    Step 2: Enroll in the Learning Program

    Choose a learning format that aligns with your schedule and goals, including live online sessions, classroom delivery, self-paced learning, or a Business Analysis F&P bootcamp. Enrollment provides access to course materials, learning resources, and expert trainer support.

    Step 3: In-Depth Learning

    Gain immersive exposure to theories, methodologies, and real-world practices through our business analysis online course, ideal for learners in Croatia seeking flexibility and depth.

    Step 4: Skill Refinement

    Hone your skills with practical tools like mock tests and simulation exercises, designed to reflect the rigor of the business analysis practitioner course and help you develop confidence.

    Step 5: Exam Readiness and Take the Exam

    Validate your exam preparedness with our business analysis online training. Sit the Foundation and Practitioner exams (40 MCQ / 60 minutes / 65% pass each).

    Step 6: Review Exam Outcomes

    Once you've completed the exams, thoroughly assess your performance metrics to evaluate your success and plan the next steps in your professional journey.

    Step 7: Pass and Get Certified

    After passing, you receive your PMP credential and digital badge, valid for three years. Maintain certification with 60 PDUs across the three-year cycle (35 in Education, 25 in Giving Back).

    Module 1: What is Business Analysis?

    • The Origins of Business Analysis
    • The Development of Business Analysis
    • The Scope of Business Analysis Work
    • Taking a Holistic Approach
    • The Role and Responsibilities of a Business Analyst

    Module 2: The Competencies of a Business Analyst

    • Personal qualities
    • Business knowledge
    • Professional techniques
    • The development of competencies

    Module 3: Strategy Analysis

    • The context for strategy
    • The definition of strategy (Johnson, Scholes, and Whittington 2008)
    • Strategy development
    • External environment analysis
    • Internal environment analysis
    • SWOT analysis
    • Executing strategy

    Module 4: The Business Analysis Process Model

    • An approach to problem-solving
    • Stages of the business analysis process model
    • Objectives of the process model stages
    • Procedure for each process model stage
    • Techniques used within each process model stage

    Module 5: Investigation Techniques

    • Interviews
    • Observation
    • Workshops
    • Scenarios
    • Prototyping
    • Quantitative approaches
    • Documenting the current situation

    Module 6: Stakeholder Analysis and Management

    • Stakeholder categories and identification
    • Analyzing stakeholders
    • Stakeholder management strategies
    • Managing stakeholders
    • Understanding stakeholder perspectives
    • Business activity models

    Module 7: Modeling Business Processes

    • Organizational context
    • An alternative view of an organization
    • The organizational view of business processes
    • Value propositions
    • Process models
    • Analyzing the as-is process model
    • Improving business processes (to-be business process)

    Module 8: Defining the solution

    • Gap analysis
    • Introduction to Business Architecture
    • Definition of Business Architecture
    • Business Architecture techniques

    Module 9: Making a Business and Financial Case

    • The business case in the project lifecycle
    • Identifying options
    • Assessing project feasibility
    • Structure of a business case
    • Investment appraisal

    Module 10: Establishing the Requirements

    • A Framework for Requirements Engineering
    • Actors in requirements engineering
    • Requirements elicitation
    • Requirements analysis
    • Requirements validation
    • Documenting and Managing Requirements
    • The requirements document
    • The requirements catalog
    • Managing requirements

    Module 11: Modeling Requirements

    • Modeling system functions
    • Modeling system data

    Module 12: Delivering the Requirements

    • Delivering the solution
    • Context
    • Lifecycles

    Module 13: Delivering the Business Solution

    • BA's role in the business change lifecycle
    • Design stage
    • Implementation stage
    • Realization stage

    Module 1: The Rationale for Business Analysis

    • Explain the role of the BA throughout the business change lifecycle
    • Understand the scope of the BA role within the context of the range of analysis activities: strategic analysis and definition, business analysis, and IT systems analysis
    • Identify three competency areas for a BA: personal qualities, business knowledge, and professional techniques

    Module 2: Understanding the Strategic Context

    • Apply the MOST technique to analyze the internal environment of an organization
    • Apply the resource audit technique to analyze the internal environment of an organization.
    • Apply the PESTLE technique to analyze the external environment of an organization
    • Apply Porter’s Five Forces technique to analyze the external environment of an organization
    • Explain the purpose of a SWOT analysis
    • Identify strengths, weaknesses, opportunities, and threats for a given scenario
    • Define and explain the relationship between Critical Success Factor, Key Performance Indicator, and Performance Targets.
    • Define the elements of the balanced business scorecard and describe how it may be used to identify Critical Success Factors and Key Performance Indicators

    Module 3: Understanding the Current Situation

    • Identify the generic stakeholder categories defined in the stakeholder wheel
    • Identify relevant investigation techniques for a given scenario
    • Explain the rationale for taking a holistic view when investigating a business situation
    • Interpret the business situation represented in rich pictures, mind maps, and fishbone diagrams

    Module 4: Stakeholder Analysis and Management

    • In a given scenario, describe stakeholders in terms of their power/influence and level of interest
    • Select an appropriate stakeholder management strategy based on the position on the Power/Interest Grid
    • Apply the CATWOE technique to explore stakeholder business perspectives.
    • Explain different stakeholder business perspectives based on elements of CATWOE to identify similarities and differences in their worldviews

    Module 5: Analyzing and Modeling Business Activities

    • Explain the rationale for building conceptual models of a business situation
    • Understand how to construct a conceptual business activity model based on a given scenario
    • Understand how the five types of high-level activity within a business activity model (and the dependencies between them) represent a stakeholder’s business perspective
    • Explain the role of the planning activities in determining performance targets for a business system represented in the business activity model
    • Explain the role of the enabling activities, in acquiring and replenishing resources for a business system represented in the business activity model
    • Explain the role of the activities in conducting the work of the transformation, as defined in the stakeholder’s CATWOE
    • Explain the role of monitoring and control activities, in regulating a business system represented in the business activity model
    • Explain the three types of business events
    • 5n a given business activity model, identify the business events that will be handled by particular business activity
    • Explain the rationale for the consensus business activity model

    Module 6: Identifying Potential Solutions

    • In a given business scenario, distinguish between the different categories of business rules
    • Describe the process for carrying out gap analysis by comparing the conceptual business activity model and existing business situation
    • Define the components of a new business model

    Module 7: Building the Business Case

    • Explain the rationale for the development of a business case.
    • Describe the contents of a business case
    • Interpret a scenario to identify tangible and intangible costs and benefits, risks, and impacts
    • Understand the rationale for the development of the financial case and the appraisal techniques
    • Explain where a business case sits within the business change lifecycle and the rationale for reviewing it at each stage

    Course Curriculumof the Business Analysis Foundation and Practitioner Certification Training

    The Business Analysis F&P curriculum follows the official EXIN BCS Business Analysis Body of Knowledge and covers strategy analysis, the BA process model, investigation techniques, stakeholder analysis, business process modelling, requirements engineering, and the business

    Business Analysis Foundation Course Overview

    • The Origins of Business Analysis
    • The Development of Business Analysis
    • The Scope of Business Analysis Work
    • Taking a Holistic Approach
    • The Role and Responsibilities of a Business Analyst

    Foundational to nearly every question on the exam, since it frames the BA role referenced throughout the paper.

    Business Analysis Practitioner Course Overview

    • Explain the role of the BA throughout the business change lifecycle
    • Understand the scope of the BA role within the context of the range of analysis activities: strategic analysis and definition, business analysis, and IT systems analysis
    • Identify three competency areas for a BA: personal qualities, business knowledge, and professional techniques

    Builds directly on Foundation-level content, making it one of the fastest modules to master for the Practitioner exam.

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    The Business Analysis Skills You Will MasterFrom Elicitation to Business Cases

    This combined programme builds capability across the full EXIN BCS Business Analysis syllabus, from Foundation concepts to Practitioner-level application. By the end, you can investigate a business situation, define requirements, model solutions and justify them with a business case.

    Investigation and Elicitation

    Plan and run interviews, workshops, observation, surveys and document analysis, then select the right technique for each situation to uncover real business needs.

    Requirements Engineering

    Elicit, categorise and prioritise business, functional and non-functional requirements using MoSCoW, and document them clearly with traceability and change control.

    Stakeholder Analysis and Management

    Identify stakeholders, map power and interest, plan engagement, and handle conflict and resistance so change initiatives keep the right people aligned.

    Business Process and Requirements Modelling

    Model as-is and to-be processes with BPMN and swimlanes, and use case, activity and data models to communicate requirements to technical and business audiences.

    Strategy Analysis and Gap Assessment

    Apply PESTLE, SWOT and gap analysis to understand the strategic context, frame the scope of work, and align proposed change to organisational strategy.

    Business Case and Solution Definition

    Evaluate options, build a cost-benefit business case with NPV, ROI and payback, define the solution scope, and recommend changes that deliver measurable value.

    Who Should TakeBusiness Analysis F&P Certification Training in Croatia?

    Business Analysts

    Project Managers

    Product Owners

    Requirement Engineers

    Business Managers

    Team Members

    Business Change Managers

    Who Can Take This Certification Training

    Business Analysis Foundation and Practitioner Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Business Analysis Foundation & Practitioner learning journey.

    Business Analysis Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1100

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Business Analysis F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Official EXIN BCS-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Business Analysis Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Business Analysis F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Official EXIN BCS-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Business Analysis Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to strengthen business analysis capabilities, improve requirements management practices, and support workforce development through structured learning initiatives. This format is ideal for Business Analysis F&P training for companies in Croatia seeking to build high-performing analysis teams.

    Official EXIN BCS-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Business Analysis Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Business Analysis F&P coaching for professionals seeking individualized support with certification preparation, business analysis techniques, and career development.

    Official EXIN BCS-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Business Analysis Live Virtual Training

    Business Analysis Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1100

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Business Analysis F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Official EXIN BCS-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for BA Training in CroatiaYour EXIN Accredited Training Partner

    As a trusted Business Analysis training company in Croatia, Invensis Learning delivers structured EXIN BCS Business Analysis Foundation and Practitioner training for individual professionals and organisations across Croatia. Our programmes combine accredited trainers, EXIN-aligned courseware, flexible delivery and dedicated support to help you move from learning to certified. Whether you enrol as an individual or plan corporate training for your team, you get a professional learning experience built around practical understanding, real-world application and exam readiness.

    • EXIN Accredited Training Provider delivering aligned Business Analysis courseware
    • Experienced, accredited trainers with real business analysis practice
    • Flexible formats: live virtual, classroom and corporate group training
    • Structured materials, case studies and practice questions for both exams
    • Guidance to prepare for the Foundation and Practitioner exams with confidence
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 quality and ISO 27001:2022 information-security certified
    • Trusted by professionals and organisations across many industries and regions

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

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    Rated by Learners Worldwide

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    Corporate Clients

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Business Analysis Foundation and Practitioner Training Locations in CroatiaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Business Analysis Foundation and Practitioner Training Location in Croatia

    Hotel Westin, 1, Ulica Isidora Kršnjavoga, Local Board "Mimara", City District Donji grad, Zagreb, City of Zagreb, 10000, Croatia

    Business Analysis Foundation and Practitioner Training Location in Croatia

    Sheraton Zagreb, 2, Ulica kneza Borne, Local Board "Knez Mislav", City quarter Donji grad, Zagreb, City of Zagreb, 10000, Croatia

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    Corporate Business Analysis Training in CroatiaFor Your Teams

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    • Upskill whole teams on one aligned, BCS-based business analysis method
    • Customised training schedules based on team and project availability
    • Flexible delivery through onsite, live virtual, hybrid or blended formats
    • Experienced trainers with relevant analysis and industry expertise
    • Role-based examples for banking, fintech, IT services and SSC teams
    • Dedicated coordination and support for corporate training programmes
    • Scalable delivery for teams across Croatia and wider EU locations

    Leading Organisations

    InfobipZagrebacka BankaEricsson Nikola TeslaRimacPBZIBM Croatia

    What Our Learners Say

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    Passed Both Exams and Stepped up as an Analyst

    "The combined Foundation and Practitioner format worked perfectly. The trainer walked us through elicitation, modelling and business cases with real scenarios, and I passed both exams. I now lead requirements on change projects with far more confidence."

    Ana Kovacevic

    Business Analyst

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    A Clear Path from Testing into Analysis

    "I moved from software testing into business analysis, and this programme gave me the structure I was missing. Stakeholder analysis and BPMN modelling were the most useful parts for my day-to-day work in a Zagreb tech team."

    Marko Horvat

    IT Business Analyst

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    Practical Skills I Use Every Sprint

    "As a product owner, the requirements and prioritisation techniques translated straight into how I manage the backlog. The practice questions and scenario exercises made the Practitioner exam feel manageable."

    Ivana Novak

    Product Owner

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    Consistent Analysis Practice Across the Team

    "We trained a mixed delivery and product team on this course. The shared BA vocabulary reduced rework and gave our requirements a consistent structure. The onsite delivery fitted our schedule well."

    Luka Juric

    Delivery Manager, IT Services

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    Recognised Benchmark for Our Change Teams

    "We upskilled analysts in our RegTech and change teams ahead of a large compliance programme. The trainers tailored examples to banking, and the certification gave our people a recognised benchmark."

    Petra Babic

    Learning and Development Lead, Banking

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    Frequently Asked QuestionsHere's everything you may ask...

    It is a two-level business analysis credential from EXIN, developed in partnership with BCS, The Chartered Institute for IT. Foundation validates knowledge of business analysis concepts and techniques, while Practitioner validates the ability to apply them in real project scenarios. Both are aligned to the BCS Business Analysis Body of Knowledge.

    General

    What is the EXIN BCS Business Analysis Foundation and Practitioner certification?

    It is a two-level business analysis credential from EXIN, developed in partnership with BCS, The Chartered Institute for IT. Foundation validates knowledge of business analysis concepts and techniques, while Practitioner validates the ability to apply them in real project scenarios. Both are aligned to the BCS Business Analysis Body of Knowledge.

    Who should take this business analysis certification in Croatia?

    It suits aspiring analysts, IT professionals moving into a BA role, project managers, product owners and practising analysts formalising their knowledge. There are no formal prerequisites for Foundation, so beginners and experienced professionals in Croatia can both start here.

    Is business analysis a good career in Croatia in 2026?

    Yes. ICT is among Croatia's fastest-growing and highest-paying sectors, and banks, fintechs and shared-service centres are expanding analysis and data teams. With a deep developer pool but few certified analysts, credentialed professionals stand out to employers.

    Which standard is the certification based on?

    Both levels are aligned to the BCS Business Analysis Body of Knowledge (BCS BoK) and delivered against the current EXIN BCS Examination Specifications. The credentials are developed and quality-assured by BCS, The Chartered Institute for IT.

    How long is the certification valid?

    Both the Foundation and Practitioner certificates are awarded for life. Neither expires, and there is no renewal, re-examination or continuing-education requirement to keep them.

    Pricing

    How much does business analysis certification training cost in Croatia?

    Fees vary by delivery format and schedule, so pricing is available on request. Instructor-led and corporate options are quoted separately from the EXIN exam vouchers. Request a quote and a learning advisor will share current options for Croatia.

    What is included in the course fee?

    Training typically includes EXIN-aligned courseware, industry case studies, practice questions and mock exams for both the Foundation and Practitioner levels, plus learner support and a course completion certificate. Confirm exam-voucher inclusion when you enquire.

    Are the EXIN exam fees included in the training price?

    Exam vouchers may be bundled or purchased separately depending on the package. EXIN pricing varies by region and channel, so confirm the current inclusion and fees when you request a quote.

    Do you offer corporate or group discounts in Croatia?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams in banking, fintech, IT services and shared-service centres. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the Foundation and Practitioner exams?

    Both exams are closed book. The Foundation exam uses single-answer multiple-choice questions, while the Practitioner exam is scenario-based, presenting realistic project situations that require you to apply business analysis techniques.

    How many questions are on each exam and what is the pass mark?

    Each exam has 40 questions and lasts 60 minutes. The passing score is 65% for both, meaning 26 correct answers out of 40. You must pass both exams to hold both credentials.

    Where can I sit the EXIN BCS exams in Croatia?

    You can take both exams online through EXIN's online proctored system from home or office, or at an EXIN accredited testing location. Exams are typically arranged through your accredited training provider as part of the combined programme.

    Do I need to pass Foundation before Practitioner?

    Foundation has no formal prerequisites, and the EXIN BCS Foundation Certificate is the recommended prerequisite for the Practitioner level. The combined programme covers Foundation first, then Practitioner, so you progress in the intended order.

    What happens if I do not pass an exam?

    You can re-sit the exam under EXIN's re-examination policy. Our trainers provide targeted guidance and practice so you can focus on weaker topics before a retake. Re-sit fees and terms are confirmed with EXIN and your provider.

    Course Content

    What topics does the Foundation level cover?

    Foundation covers 14 topic areas, including what business analysis is, strategy analysis, investigation techniques, stakeholder management, process and requirements modelling, defining the solution, and making a business and financial case.

    What does the Practitioner level add?

    Practitioner focuses on applying techniques across seven scenario-based areas, from understanding the strategic context and current situation to stakeholder analysis, modelling business activities, identifying solutions and building the business case.

    Can a beginner with no BA experience take this course?

    Yes. Foundation has no formal prerequisites and starts from core concepts, so beginners are welcome. Trainer support, practical examples and practice questions help newcomers build confidence before both exams.

    Is the courseware aligned to the latest EXIN BCS specifications?

    Yes. The materials are aligned to the current EXIN BCS Business Analysis Foundation and Practitioner Examination Specifications and to the BCS Business Analysis Body of Knowledge.

    What learning materials and practice are included?

    You receive EXIN-aligned courseware, industry case studies, practice questions and mock exams for both levels, plus modelling and requirements exercises to connect the techniques to real project work.

    Enrollment

    How do I enrol in the business analysis course in Croatia?

    Enrol through the Invensis Learning website or by contacting our team. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom sessions and customised corporate group training. You can pick the format that fits your schedule and learning style, including weekend and weekday options for teams.

    How soon can I start?

    New batches run regularly across live virtual and corporate formats. Check upcoming schedules or ask an advisor about the next available cohort for Croatia so you can begin without a long wait.

    Can I reschedule or transfer my enrolment?

    Yes. Flexible options let you reschedule or transfer to another batch, subject to our published terms. Contact support to arrange a change that suits you.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled under our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.