Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN SIAM Foundation Certification?UntitledYour Route into Multi-Supplier Governance

    The EXIN SIAM Foundation certification (SIAM-F) validates your understanding of Service Integration and Management, the discipline of governing multiple IT service providers so they deliver as one seamless service. SIAM Foundation certification training in Luxembourg gives you the concepts, roles, processes and governance structures behind end-to-end service delivery in complex, multi-supplier environments. Governed by EXIN and aligned to the SIAM Body of Knowledge published by Scopism, SIAM-F is the entry level of the EXIN SIAM scheme and carries no formal prerequisites. Across 16 hours of instruction you cover all seven examination topic areas, from the three-layer SIAM model to processes, practices and implementation, then sit the 40-question, 60-minute EXIN exam with a 65% pass mark. For Luxembourg's banks, fund administrators, PSF providers and European institutions that run services across many suppliers, SIAM-certified professionals bring the governance vocabulary that DORA and CSSF-supervised sourcing now demand. Start your SIAM journey with Invensis Learning and earn a lifetime, globally recognised credential.

    Invensis Learning is an EXIN Accredited Training Provider in Luxembourg, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    What Is the EXIN SIAM Foundation Certification?Your Route into Multi-Supplier Governance

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Luxembourg, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Foundation Training Course

    SIAM Foundation Certification Eligibility in LuxembourgDo You Qualify for the SIAM Foundation Exam?

    What You Gain from SIAM Foundation CertificationSkills Employers Actively Seek

    SIAM Foundation Exam Format in LuxembourgWhat to expect on exam day

    The SIAM Foundation exam validates your understanding of the Service Integration and Management (SIAM) methodology for managing multi-supplier service ecosystems. The exam focuses on the SIAM ecosystem and roles, the four SIAM structures (External, Internal, Hybrid, Lead Supplier), the SIAM roadmap, governance models, processes and practices, and challenges in multi-vendor environments. Through a combination of multiple-choice questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    SIAM Foundation Certification Cost in Luxembourg

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    SIAM Careers and Demand in LuxembourgWhy the Credential Pays off Here

    SIAM Foundation opens roles across Luxembourg's service integration landscape, from service delivery and supplier management to service integrator and IT governance positions. Banks, PSF providers, European institutions and telecoms all run services across many suppliers, and DORA plus CSSF outsourcing rules have made structured multi-supplier governance a board-level concern. In a market with abundant project managers but few service integrators, SIAM-certified professionals are increasingly sought after, and here is what the market is telling us right now.

    Why SIAM Governance Matters in Luxembourg

    SIAM Foundation is more than a credential. It is the skill Luxembourg's regulated, multi-supplier employers need most. Join the professionals who make many providers deliver as one. Start your journey today.

    Your Luxembourg Career Transformation

    Your SIAM Transformation in Luxembourg,

    And What Changes Once You Certify

    Luxembourg's financial centre is tightening third-party governance under DORA and CSSF oversight, and employers increasingly separate professionals who can integrate suppliers from those who cannot. Here is which side of that line you want to be on.

    Sources: PayScale, ERI SalaryExpert, Glassdoor (Luxembourg) 2026.

    How to Get SIAM Foundation Certified in LuxembourgStep-by-Step Certification Process

    The SIAM Foundation certification path in Luxembourg is a streamlined single-exam route designed for professionals seeking to understand Service Integration and Management (SIAM) principles, governance models, roles, and multi-supplier environments. Complete the training, pass the certification exam, and earn a globally recognized credential that remains valid for life.

    Step 1: Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2: Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3: Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4: Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5: Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6: Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Module 1: SIAM Introduction and History

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Module 2: The SIAM Ecosystem

    • The four SIAM structures: internal, lead supplier, hybrid, externally sourced
    • Customer, Service Integrator, and Service Provider roles
    • Layered model and the SIAM operating model
    • Boundaries, governance, and accountability

    Module 3: SIAM Implementation Roadmap

    • The four-stage SIAM roadmap: Discovery & Strategy, Plan & Build, Implement, Run & Improve
    • Common implementation patterns and approaches
    • Transitioning from legacy operating models to SIAM
    • Critical success factors and lessons learned

    Module 4: SIAM Roles and Responsibilities

    • Customer organisation accountabilities
    • Service Integrator function and roles
    • Service Provider responsibilities
    • RACI in a SIAM context

    Module 5: SIAM Practices

    • People practices: structures, capabilities, governance
    • Process practices: integrated end-to-end processes
    • Measurement practices: performance, quality, value
    • Technology practices: integrated tooling and data

    Module 6: Processes Supporting SIAM and Foundation Exam Prep

    • Strategic, tactical, and operational SIAM processes
    • Common challenges and risks in SIAM adoption
    • SIAM Foundation exam structure and sample questions
    • Final-week revision plan

    Course Curriculumof the SIAM Foundation Certification Training

    The SIAM Foundation curriculum follows the official SIAM Foundation BoK (Scopism) and covers all tested domains across the syllabus.

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    Inside Your SIAM Foundation Certification Training in LuxembourgThe Capabilities You Take to Work

    Skills covered in SIAM Foundation span all seven EXIN examination topic areas, from the ecosystem and roadmap to roles, processes, practices and challenges. By the end of the programme you can explain how a service integrator holds many suppliers to one standard of service.

    Understand the SIAM Ecosystem

    Skills covered in SIAM Foundation begin with the ecosystem itself: define Service Integration and Management, and map the three-layer model of customer organisation, service integrator and service providers, along with the principles and benefits that hold it together.

    Apply the SIAM Implementation Roadmap

    Walk the four-stage journey of Discovery and Strategy, Plan and Build, Implement, and Run and Improve, and weigh the internal, external, hybrid and lead-supplier service integrator sourcing options against real organisational needs.

    Map SIAM Roles and Governance

    Identify the roles across all three layers, from the SIAM Manager and Service Owner to supplier and process owners, and understand the governance boards, decision rights and escalation paths that keep multi-supplier delivery accountable.

    Integrate ITSM Processes Across Suppliers

    Coordinate incident, problem, change, request and service level management when they span several providers, so component performance rolls up into a single, reliable end-to-end service.

    Run SIAM Practices and Tooling

    Apply the practices that make integration work, including collaboration models, integrated and federated tooling, data standards, performance dashboards and supplier management across organisational boundaries.

    Navigate SIAM Challenges and Frameworks

    Recognise the cultural, commercial, governance and transition risks of SIAM, and see how it aligns with ITIL, COBIT, ISO/IEC 20000, Agile, DevOps and Lean in a real service estate.

    Who Should TakeSIAM Certification Training in Luxembourg?

    Service Integration Lead

    Service Manager

    Vendor Manager

    IT Service Manager

    Transformation Lead

    Process Owner / Process Manager

    Service Architect

    Programme Manager (Multi-supplier)

    Who Can Take This Certification Training

    SIAM Foundation Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1400

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    SIAM Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    SIAM Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Foundation training for companies in Luxembourg seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    SIAM Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Foundation coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    SIAM Foundation Live Virtual Training

    SIAM Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1400

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis LearningFor Your SIAM Foundation Training in Luxembourg?

    Invensis Learning delivers structured SIAM Foundation training for professionals and organisations that need to govern multi-supplier IT environments and prepare for the EXIN exam. Our programmes combine experienced trainers, EXIN-aligned courseware, flexible delivery, and learner-focused support. Whether you enrol as an individual or plan corporate training for a team in Luxembourg, Invensis Learning provides a professional experience built around practical understanding, real-world application and measurable outcomes.

    • Experienced trainers with real service management and multi-supplier governance exposure
    • Courseware aligned to the EXIN SIAM Foundation examination and the SIAM Body of Knowledge
    • Flexible formats: live online, classroom and corporate group training
    • Guidance on the 40-question, 60-minute EXIN exam and its 65% pass mark
    • ISO 9001:2015 quality and ISO 27001:2022 information security certified
    • Practical examples, exercises and knowledge checks that connect to real IT estates
    • Dedicated learner support before, during and after training
    • Trusted by professionals and organisations across many industries

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

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    Level AA conformance, W3C WCAG 2.2

    SIAM Foundation Training Locations in LuxembourgInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Foundation Training Location in Luxembourg

    Sofitel Luxembourg Europe, 4, Rue du Fort Niedergrünewald, Quartier Européen Nord, Kirchberg, Luxembourg, Canton Luxembourg, 2226, Lëtzebuerg

    SIAM Foundation Training Location in Luxembourg

    DoubleTree by Hilton Hotel Luxembourg, 12, Rue Jean Engling, Dommeldange, Luxembourg, Canton Luxembourg, 1466, Lëtzebuerg

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    Corporate SIAM Foundation TrainingFor Your Teams in Luxembourg

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    • Suitable for small, medium and large teams
    • Customised schedules aligned with team and business availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Trainers with real service integration and multi-supplier experience
    • Role-based examples drawn from banking, PSF and public-sector estates
    • Dedicated coordination and support for corporate training programmes
    • Scalable delivery for teams across Luxembourg and global locations

    Leading Organisations

    POST LuxembourgProximusCGIBGL BNP ParibasDeloitteClearstream

    What Our Learners Say

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    The Structure I Needed for Multi-Supplier Work

    "I manage suppliers for a fund administrator, and SIAM Foundation finally gave me the vocabulary and structure to hold every provider to one standard. The trainer's multi-supplier examples matched my day-to-day work, and I passed the EXIN exam on my first sitting."

    Camille Weber

    Supplier Manager

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    The Perfect Complement to ITIL

    "Coming from an ITIL background, the SIAM integration layer was the missing piece for me. The sessions on roles, governance boards and process integration across providers were clear and practical, and I now use them on a live cloud migration."

    Luc Hoffmann

    Service Delivery Manager

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    A Confident Step up in My Career

    "As someone moving from the service desk into a service ownership role, this course helped me understand how everything fits together across suppliers. The mock questions and topic-wise recap made the EXIN exam far less intimidating."

    Sofia Marques

    IT Service Owner

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    One SIAM Language Across Our Teams

    "We trained our IT operations and procurement teams together so everyone shared one SIAM language. Coordination across our providers improved quickly, and the training helped us align supplier governance with DORA expectations."

    Nicolas Schmit

    Head of IT Operations, Banking Sector

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    Tailored, Practical and Well Delivered

    "Invensis Learning delivered onsite SIAM Foundation training tailored to our PSF environment. The trainer connected every concept to regulated outsourcing, and our people came away able to run integration and reporting across vendors with far more confidence."

    Elena Petrova

    L&D Lead, Managed IT Services

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. Luxembourg's banks, fund administrators, PSF providers and European institutions run IT across many suppliers, and DORA and CSSF outsourcing rules have made structured governance a priority. SIAM Foundation validates the multi-supplier integration skills these employers increasingly seek, and roles such as Service Delivery Manager average around EUR 80,000 a year.

    General

    Is the SIAM Foundation certification worth it in Luxembourg?

    Yes. Luxembourg's banks, fund administrators, PSF providers and European institutions run IT across many suppliers, and DORA and CSSF outsourcing rules have made structured governance a priority. SIAM Foundation validates the multi-supplier integration skills these employers increasingly seek, and roles such as Service Delivery Manager average around EUR 80,000 a year.

    What is SIAM and what does the certification cover?

    Service Integration and Management (SIAM) is a methodology for governing multiple IT service providers so they deliver as one seamless service. The EXIN SIAM Foundation certification covers the SIAM ecosystem, roles, processes, practices, implementation roadmap and challenges across seven examination topic areas.

    Who should take SIAM Foundation training?

    SIAM Foundation suits IT service management professionals, service and supplier managers, IT sourcing and procurement staff, and anyone working in or with a multi-supplier environment. It is the entry level of the EXIN SIAM scheme and is open to all, with an ITIL background helpful but not required.

    Do I need prior experience or ITIL to enrol?

    No. EXIN SIAM Foundation has no formal prerequisites and is open to everyone. Familiarity with basic IT service management concepts, such as from ITIL Foundation, makes the content easier to absorb, but it is not required to attend the training or sit the exam.

    How long is the SIAM Foundation certification valid?

    The SIAM Foundation certification is valid for lifetime. It does not expire and requires no renewal, re-examination or continuing-education credits, so once you pass you hold the credential permanently.

    Pricing

    How much does SIAM Foundation training cost in Luxembourg?

    Pricing depends on the format you choose, such as live online, classroom or corporate group training, and on whether the EXIN exam voucher is bundled. Fees are available on request. Speak with a learning advisor for a quote tailored to your needs.

    What is included in the course fee?

    Training typically includes EXIN-aligned courseware mapped to the SIAM Body of Knowledge, practice questions, exercises, knowledge checks and learner support. Exam vouchers are often bundled with accredited training. Request a quote to confirm exactly what your package includes.

    Is the EXIN exam fee included in the training price?

    It depends on the package. The EXIN SIAM Foundation exam is often bundled with accredited training as a combined package, though pricing varies by region and channel. Ask your learning advisor whether the exam voucher is included in your quote.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT, procurement and PMO teams. Contact us for a tailored quote for your team in Luxembourg.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Talk to a learning advisor to choose the option that best suits you.

    Exam

    What is the format of the SIAM Foundation exam?

    The EXIN SIAM Foundation exam is closed book with single-answer multiple-choice questions. It is delivered through EXIN online proctoring or at an accredited test location, based on the EXIN SIAM Foundation examination specification and the SIAM Body of Knowledge.

    How many questions are on the exam and how long is it?

    The exam has 40 multiple-choice questions and a duration of 60 minutes (one hour). It is a closed-book exam taken online with proctoring or at an EXIN accredited test location.

    What is the passing score for SIAM Foundation?

    The pass mark is 65%, which means answering at least 26 of the 40 questions correctly. We recommend broad coverage across all seven examination topic areas rather than focusing on any single one.

    Where can I take the EXIN SIAM Foundation exam?

    You can take it online through EXIN's proctored exam system from home or the office, or at an EXIN accredited test location. The exam is often arranged through the accredited training provider as part of a training and exam package.

    What topics does the exam cover?

    The exam covers seven topic areas: introduction to SIAM, the implementation roadmap, roles and responsibilities, SIAM practices, processes to support SIAM, challenges and risks, and how SIAM relates to other practices such as ITIL, COBIT, ISO/IEC 20000, Agile and Lean.

    Course Content

    What will I learn in the SIAM Foundation course?

    You will learn the SIAM ecosystem and three-layer model, the four-stage implementation roadmap, SIAM roles and governance, process integration across providers, SIAM practices and tooling, and the common challenges and frameworks that shape multi-supplier service delivery.

    Can a beginner take this course?

    Yes. SIAM Foundation is the entry level of the EXIN SIAM scheme and needs no prior SIAM knowledge. The training builds concepts from the ground up, and beginners are supported with clear examples, exercises and knowledge checks throughout the programme.

    How is the training delivered and how long is it?

    The programme runs for 16 hours, typically delivered over two days, in live online, classroom or corporate group formats. Sessions are instructor-led and mix concept explanation with practical examples and exam-style practice questions.

    What learning materials are provided?

    You receive EXIN-aligned courseware mapped to the SIAM Body of Knowledge, along with topic-wise exercises, knowledge checks and practice questions aligned to the 40-question exam. These help you revise each topic area and build exam readiness.

    How does SIAM relate to ITIL?

    SIAM and ITIL are complementary. ITIL provides the service management process framework, while SIAM adds the multi-supplier integration and governance layer on top. ITIL knowledge is helpful before SIAM Foundation but is not a formal requirement.

    Enrollment

    How do I enrol in the SIAM Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. A learning advisor can help you pick the right batch.

    What training formats are available in Luxembourg?

    We offer live online (live virtual) instructor-led training, classroom training and customised corporate group training, so you can choose the format that fits your schedule and team. Contact us to see upcoming batches for Luxembourg.

    How soon can I start?

    New batches open regularly across live online and corporate formats. Enrol online or speak with a learning advisor to confirm the next available start date that suits you and reserve your place.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change to your enrolment.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.