Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?prepares you to do?

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management F&P Certification Eligibility in MauritiusDo You Qualify for the Change Management F&P Exam?

    Why This Certification Is Worth ItFor Professionals and Organisations

    Change Management F&P Exam Format in MauritiusWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Mauritius assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Mauritius

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Your Career Outlook in Change ManagementRoles and Demand Across Mauritius

    Change management has become a recognised discipline across Mauritius, valued by banks, insurers, ICT and BPO firms, consulting houses and public bodies running large transformation programmes. As the island modernises its financial services hub and pushes digital and regulatory change, professionals who can lead adoption and reduce resistance are increasingly sought after. Demand spans HR business partner, change manager, OD and transformation roles, and here is what the market is telling us right now.

    What Is Driving Change Management Demand in Mauritius

    Change Management Foundation and Practitioner is more than a credential. It is the capability Mauritian employers need to make transformation stick. Join professionals who lead the people side of change and turn strategy into adoption. Start your journey today.

    Your Mauritius Career Transformation

    Where You Stand Today

    Your Change Management Transformation

    Mauritius is modernising its financial services hub, ICT and BPO sector and public services, and employers increasingly separate certified change leaders from the rest. Here is which side of that line you want to be on.

    Sources: PayScale, Paylab, MyJob.mu, Glassdoor (Mauritius) 2026.

    How to Get Change Management F&P Certified in MauritiusStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Mauritius. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

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    What You Will Master in This ProgrammePractical Change Capabilities

    This combined programme builds change knowledge and applied capability across the five Change Management topic areas. By the end, you can lead the people side of change and evidence it by passing both the Foundation and Practitioner exams.

    Guide Individuals Through Change

    Understand how people experience change and apply models such as Bridges' Transition Model and ADKAR to diagnose where individual change stalls, address resistance, and build motivation and resilience.

    Lead Organisational Change

    Select and apply organisational change models including Lewin's Three-Step Model, Kotter's 8-Step Model and McKinsey 7-S, and read culture using Schein's model to plan change that fits the organisation.

    Engage Stakeholders and Communicate Change

    Identify and analyse stakeholders, build engagement strategies, design change communication plans, and use Cialdini's principles of influence to manage resistance through dialogue rather than force.

    Design and Deliver Change Plans

    Run change impact assessments, build a complete change management plan covering engagement, communication, training and resistance, and apply techniques to embed and sustain change so it lasts.

    Apply Emotional Intelligence and Ethics

    Use Goleman's emotional intelligence domains, coaching and facilitation skills, and sound professional ethics to build trust, manage conflict and support people through demanding change.

    Pass Both Change Exams with Confidence

    Prepare for the closed-book Foundation multiple-choice exam and practise open-book, scenario-based technique for the Practitioner exam using the Change Management Practitioner Guide under timed conditions.

    Who Should TakeChange Management F&P Certification Training in Mauritius?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Mauritius seeking to equip teams with practical change management skills.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    MUR 16390

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis LearningFor Change Management Certification Training in Mauritius

    Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organisations in Mauritius who want to lead change with confidence and earn both credentials. Our programmes combine experienced change-qualified trainers, flexible delivery, organised courseware aligned to the CMBoK, and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and exam readiness. As an ISO 9001 and ISO 27001 certified training company delivering the Change Management Foundation & Practitioner Certification Course across Mauritius, we hold our delivery to international standards.

    • Experienced change-qualified trainers with real transformation experience
    • Aligned to the current Change Management syllabi and the CMBoK
    • Flexible live virtual, classroom and corporate delivery formats
    • Mock exams and open-book Practitioner scenario practice included
    • Structured courseware, case studies and revision resources
    • Guidance to prepare for both the Foundation and Practitioner exams
    • Dedicated learner support before, during and after training
    • Trusted by professionals and organisations across many industries

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    Change Management Foundation and Practitioner Training Locations in MauritiusInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Mauritius

    Sugar Beach Resort Mauritius, Coastal Road, Flic en Flac, Flic en Flac VCA, Black River, 90503, Mauritius / Maurice

    Change Management Foundation and Practitioner Training Location in Mauritius

    Hilton Mauritius Resort & Spa, Coastal Road, Flic en Flac, Flic en Flac VCA, Black River, 90503, Mauritius / Maurice

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    Corporate Change Management TrainingFor Your Teams in Mauritius

    • Suitable for small, medium and large teams
    • Customised schedules based on team availability
    • Flexible onsite, live virtual, hybrid or blended delivery
    • Experienced trainers with change and transformation expertise
    • Role-based, industry-relevant examples for real workplace use
    • Dedicated coordination and support for group programmes
    • Scalable delivery for teams across Mauritius and global sites

    Leading Organisations

    MCB GroupSBM HoldingsCIEL GroupRogersIBL GroupEmtel

    What Our Learners Say

    From HR Generalist to Change Lead

    "The training gave me the structure I needed to move from HR generalist to a dedicated change role. The ADKAR and Kotter sessions were practical, and the open-book practice made the Practitioner exam far less daunting."

    Anaïs Rughoo

    HR Business Partner

    0/0

    The People Side I Was Missing

    "As a project manager, I always struggled to make change stick after go-live. The Foundation and Practitioner content gave me a real toolkit for stakeholder engagement and resistance, and I passed both exams on schedule."

    Deven Ramgoolam

    Project Manager

    0/0

    Practical and Well Grounded

    "Well-structured and grounded in the CMBoK. The trainer used realistic scenarios that matched the kind of transformation we run in financial services here, which made the models easy to apply back at work."

    Priya Bhoyroo

    Organisational Development Specialist

    0/0

    A Shared Change Language for Our Team

    "We enrolled a mixed team of HR and delivery leads. The programme gave everyone a shared change language, and adoption on our core banking rollout improved noticeably. Coordination with Invensis was smooth throughout."

    Kevin Ah-Sue

    Head of Transformation, Banking Sector

    0/0

    Corporate Training That Delivered

    "We ran this as corporate training for our shared-services teams. The flexible live virtual format fit our shifts, and the applied exercises meant people could use the frameworks immediately on our automation programme."

    Sandrine Lecordier

    L&D Manager, ICT and BPO Sector

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. It validates your ability to lead the people side of organisational change, which employers across Mauritian banking, ICT, BPO, consulting and the public sector increasingly need. Certified change managers earn around Rs 960,000 a year on average, with transformation roles paying more. Talk to a learning advisor to plan your path.