From Study to Certified
Master modern digital product and service management with instructor-led ITIL 5 Foundation training built for professionals in Mauritius. Aligned to the current AXELOS and PeopleCert ITIL 5 (Version 5.0) syllabus, this programme prepares IT and business teams to co-create value and pass the Foundation exam, in flexible formats that fit working schedules.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
5K+ already enrolled
4.5 (24+ Reviews)
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Starts from
MUR 52800
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Entry into Modern Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Mauritius, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Benefits for Professionals and Teams
For Individuals
ITIL 5 Foundation helps IT and business professionals build modern service management capability and prepare for the Foundation exam. The credential suits service desk analysts, support engineers, aspiring service managers and product owners who want to co-create value in digital environments. Whether you are entering ITSM, moving up from a support role, or working alongside digital teams in ICT-BPO, banking or telecom, this training builds skills aligned to what Mauritian employers expect.
If you want a recognised, current-edition entry point into IT service management, ITIL 5 Foundation is a clear path forward. You gain the Value System, guiding principles and lifecycle knowledge that employers value across sectors and regions.
For Organizations
ITIL 5 group training helps organisations build service management capability by equipping teams with a shared, current framework and practical skills. The training can be delivered for IT departments, support teams or whole business units. For organisations looking to standardise delivery and improve customer outcomes, this training provides a scalable, flexible solution.
If your teams struggle with inconsistent service delivery across a growing digital estate, ITIL 5 group training creates a shared service management language. Teams gain a standardised approach to value co-creation, continual improvement and the service lifecycle.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Why the Credential Opens Doors
ITIL 5 Foundation gives IT professionals in Mauritius a modern, recognised route into service management roles that the island's ICT-BPO, banking and telecom employers are actively hiring for. From service desk analyst to IT service manager, certified professionals help organisations standardise delivery and co-create value. As fintech and digital-banking programmes scale, demand for structured ITSM skills is rising, and here is what the market is telling us.
Designation
ITIL Version 5 Foundation Certified Professionals in Mauritius : Salary Insights and Trends
Hiring Companies in Mauritius
Paylab · Glassdoor (Mauritius) 2026
Source: Accenture · Ceridian · SD Worx · Emtel
ITIL 5 Foundation is more than a certificate. It is a springboard into modern service management. Join Mauritius professionals building the skills employers want. Start your journey today.
Your Mauritius Career TransformationMauritius is scaling its ICT-BPO, fintech and digital-banking sectors, and employers increasingly separate certified service management professionals from the rest. Here is which side of that line you want to be on.
Sources: PayScale, Glassdoor, Paylab (Mauritius) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Mauritius is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Capabilities Aligned to the ITIL 5 Syllabus
This ITIL 5 Foundation programme builds knowledge and comprehension across all nine syllabus topic areas. By the end, you can explain how organisations co-create value and apply ITIL guiding principles to real digital products and services.
Explain how modern digital products and services create value, how they differ from traditional IT services, and how continual improvement runs through the lifecycle.
Understand how value is co-created with consumers and stakeholders, balancing outcomes, costs, risks, experience and sustainability across digital services.
Apply a holistic view across Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers.
Describe how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement.
Use principles such as focus on value, start where you are, and optimise and automate to make better decisions in real digital environments.
Understand the product and service lifecycle from discovery to delivery and support, and how value stream mapping improves flow and visibility.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
MUR 52800
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Expert-Led and Accredited
As a trusted ITIL Version 5 Foundation training company in Mauritius, Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations looking to build modern service management capability and prepare for the Foundation exam. Our programmes combine PeopleCert-accredited instructors, flexible delivery formats, ITIL 5 aligned courseware, and learner-focused support. Whether you are enrolling as an individual learner or planning corporate training for your team in Mauritius, Invensis Learning provides a professional training experience designed around practical understanding, real-world application, and measurable learning outcomes.
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Leaders in Training industry for 12+ years
Over 5000 five star reviews
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Mauritius
Sugar Beach Resort Mauritius, Coastal Road, Flic en Flac, Flic en Flac VCA, Black River, 90503, Mauritius / Maurice
ITIL Version 5 Foundation Training Location in Mauritius
Hilton Mauritius Resort & Spa, Coastal Road, Flic en Flac, Flic en Flac VCA, Black River, 90503, Mauritius / Maurice
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"The training exceeded my expectations in every way. The balance between compact theory and core essentials made the content clear, focused, and immediately applicable. The learning kit was exceptionally well-prepared—high-quality materials, detailed visuals, exam questions, clear instructions, and an included exam voucher made it truly great value for the money. What stood out most was the trainer's (Pratap Kumar) authenticity and dedication. You could feel that he genuinely wanted us to learn and succeed. His honest, straightforward approach built trust and kept the session engaging from start to finish. I also appreciated the interactive format and real-life examples, which grounded the theory in everyday situations. Hearing Carlas’ experiences and comparing practices across companies brought in valuable perspective. I only wish more participants had been involved to deepen the experience exchange. Overall, this was a highly valuable, well-delivered training that left me motivated and well-equipped to put what I’ve learned into action. I would absolutely recommend it to anyone looking for meaningful, real-world-focused learning."
"The course was delivered at very high professional level. With Clear explanation of even most complex topics. The instructor was knowledgeable, patient, and always ready to support and answer questions and genuinely appreciated me as engaged participant. I'm satisfied with the training and would highly recommend it to anyone looking to gain practical high quality knowledge. "
"your Sales Rep Kevin was very pushy to sign up but when we finally did we had no support - no confirmation of booking, and constant reminders to pay even when we already had. The training itself was good, the trainer was great although she had her camera off the entire training. "
"The trainer could customize the training for our company needs and teams could relate them better."
"Pritesh Shah - Trainer Engaging Lecturer giving the lesson. Very knowledgeable. Taking us through step by step."
"The instructor was Pritesh and the trainning was very clear and as someone who never heard this subject before I was able to understand the topics"
"It was good experience "
"Invensis provided excellent support in helping me activate my benefits. The process was quick, smooth, and very professional. Thank you for the great "
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ITIL 5 Foundation is the entry-level certification in the ITIL 5 scheme from AXELOS, delivered by PeopleCert. It introduces digital product and service management, the ITIL Value System, the service lifecycle and management practices. It suits IT and business professionals at any career stage.