Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
Starts from
MYR 2970
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Your Entry into Agile Delivery
Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Malaysia. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
of the CSM Certification Training Course
Do You Qualify for the CSM Exam?
Skills, Recognition and Career Momentum
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
Roles, Demand and Pay
The Certified ScrumMaster is one of Malaysia's most sought-after agile credentials, valued by banks, technology firms, GCCs and telcos building high-performing Scrum teams. As MyDIGITAL, five new digital banks and a fast-growing fintech sector push agile ways of working, employers need certified Scrum Masters who can facilitate delivery and coach teams. Demand runs from Scrum Master and Product Owner to Agile Coach and Delivery Lead, and here is what the market is telling us right now.
Designation
Certified ScrumMaster (CSM) Certified Professionals in Malaysia : Salary Insights and Trends
Hiring Companies in Malaysia
PayScale · Indeed (Malaysia)
Source: Shopee · Grab · AirAsia · iPay88
The CSM is more than a certificate. It is a career step for professionals who want to lead agile teams. Join those who facilitate Scrum, remove impediments and connect delivery to value. Start your journey today.
Malaysia's digital economy is expanding fast, and employers increasingly separate certified Scrum Masters from those who simply sit in Scrum teams. Here is which side of that line you want to be on.
Sources: SalaryExpert, ERI, PayScale, Glassdoor (Malaysia) 2025-2026.
Step-by-Step Certification Process
The path to online CSM certification in Malaysia is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
of the Certified ScrumMaster (CSM) Training
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
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Foundational to nearly every question on the exam, best mastered early.
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Ready to Lead Agile Teams
This CSM training builds the practical Scrum skills employers expect, mapped to the six Scrum Alliance CSM Learning Objectives. By the end you can facilitate the Scrum events, coach a team and apply the framework in real delivery.
Use empirical process control and the three pillars of Transparency, Inspection and Adaptation to run delivery in complex, changing environments.
Foster Commitment, Focus, Openness, Respect and Courage to build trust and turn a group into a high-performing Scrum team.
Plan and run Sprint Planning, the Daily Scrum, Sprint Review and Sprint Retrospective within the Sprint, keeping each event within its timebox.
Work with the Product Backlog, Sprint Backlog and Increment, and apply the Definition of Done as a shared quality gate for the team.
Coach the Scrum Team, Product Owner and organisation, removing impediments and enabling self-management and cross-functionality.
Get ready for the 50-question, open-book online exam with its 74% pass mark through practice questions, case studies and trainer guidance.
CSM Training in Malaysia?
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)

for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Malaysia format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Alliance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardise Scrum practices, and support workforce development through customised team learning initiatives. This format is ideal for CSM training for companies in Malaysia seeking to strengthen Agile delivery and team collaboration across the organisation.
Official Scrum Alliance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Malaysia for professionals seeking individualized support and focused learning guidance.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
MYR 2970
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Malaysia option enables professionals to participate from any location.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Trusted by Professionals and Teams
As a trusted CSM training company in Malaysia, Invensis Learning is a Scrum Alliance Registered Education Provider delivering Certified ScrumMaster training through Certified Scrum Trainers. Our programmes combine Scrum Alliance aligned courseware, real-world case studies and flexible delivery to help professionals and teams in Malaysia earn the CSM with confidence. With accredited trainers, ISO 9001 and ISO 27001 certification and dedicated learner support, we make it straightforward to move from training to a recognised Scrum Master credential.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
CSM Training Location in Malaysia
Berjaya Times Square Hotel, 1, Jln Imbi, Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
CSM Training Location in Malaysia
Pullman Kuala Lumpur City Centre, 4, Jalan Conlay, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
From Analyst to Scrum Master
"I moved from a business analyst role into a Scrum Master position within months of the course. The trainer made empiricism and the Scrum events click, and the practice questions had me ready for the online exam."
Aisyah Rahman
Scrum Master
Practical and Immediately Useful
"The sessions on servant leadership and facilitating retrospectives changed how I run my team. Our sprints are far more predictable now, and I passed the CSM exam on my first attempt."
Wei Jian Tan
Software Team Lead
A Clear Path into Agile
"Coming from traditional project management, I finally understand how the Scrum Master role differs. The case studies grounded everything in real delivery, which made the framework easy to apply at work."
Nurul Iman
Project Manager
Consistent Scrum Across Our Squads
"We trained two delivery squads through Invensis Learning. The teams now share a common Scrum language and our flow has improved noticeably. Coordination and the live virtual delivery were excellent."
Ramesh Kumar
Head of Delivery, Banking Sector
A Reliable Partner for Team Upskilling
"As an L&D lead I needed a provider who could certify our Scrum Masters to a recognised standard. The Scrum Alliance aligned content and flexible scheduling made the rollout across our teams straightforward."
Farah Zainal
L&D Manager, Telecommunications
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Invensis Learning delivers industry-leading Certified ScrumMaster (CSM) training solutions tailored for individuals and organizations.
Here's everything you may ask...
The Certified ScrumMaster is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective, and it is the most widely recognised Scrum Master credential worldwide.
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