Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
CSM Certification Training in Kuala Lumpur
Get Certified with Confidence
Advance your agile career with instructor-led Certified ScrumMaster training in Kuala Lumpur, delivered by a trusted CSM training company and aligned to Scrum Alliance and the current Scrum Guide. Ideal for aspiring Scrum Masters and agile team members, this programme prepares you to pass the CSM exam and lead effective Scrum teams across Malaysia's banking, GBS and technology sectors.
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Hours
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Starts from
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Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
What Is the CSM Certification and Who Is It For?
Your Entry into Agile Delivery
Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Kuala Lumpur. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
Next: What's Included
What's Included in Your CSM Training
16 hours of instructor-led training over two days
16 PDUs on completion of the training
Certified Scrum Trainer (CST)-led delivery
Official Scrum Alliance courseware
15-module curriculum
CSM exam access (50 MCQ, 60 minutes) with two free attempts within 90 days
Two-year Scrum Alliance membership
CSM digital badge on certification
Retake the training within 2 months at no additional cost
Next: Course Highlights
Key Highlights
of the CSM Certification Training Course
Next: Eligibility Criteria
CSM Certification Eligibility in Kuala Lumpur
Do You Qualify for the CSM Exam?
Next: Benefits
Why the CSM Credential Pays Off
Individual and Team Outcomes
For Individuals
CSM training helps professionals build practical Scrum framework knowledge and prepare for the Scrum Alliance online exam. It suits aspiring Scrum Masters, developers, testers, business analysts and project managers moving into agile delivery. Whether you are formalising Scrum experience or entering the role for the first time, the programme builds the servant leadership and facilitation skills employers in Kuala Lumpur expect.
If you want a globally recognised agile credential that opens Scrum Master roles across banking, GBS and technology, the CSM is a clear next step. You gain framework fluency, a two-year Scrum Alliance membership, and a structured route from learning to certification.
- Validates your Scrum knowledge with the world's most recognised Scrum Master credential
- Prepares you for Scrum Master and agile team facilitation roles across Malaysia
- Builds servant leadership skills to coach teams and remove impediments
- Includes a two-year Scrum Alliance membership once you pass the CSM exam
- Strengthens your ability to run effective Scrum events and manage artefacts
- Opens a clear path towards Advanced Certified ScrumMaster (A-CSM)
- Boosts your earning potential in Kuala Lumpur's competitive agile job market
For Organizations
CSM group training helps organisations embed the Scrum framework across teams by equipping them with structured knowledge and practical facilitation skills. It can be delivered for single squads, tribes or whole delivery functions. For organisations scaling agile delivery in Kuala Lumpur, this training creates a common approach to Scrum events, artefacts and empiricism.
If your teams struggle with stalled agile adoption or inconsistent Scrum practice, CSM group training builds a shared foundation. Delivery leaders gain a standardised approach to transparency, inspection and adaptation that improves outcomes across the portfolio.
- Builds consistent Scrum practice across your delivery teams
- Improves sprint predictability and steady value delivery
- Equips teams with a shared agile vocabulary and framework
- Reduces delays through trained, capable Scrum Masters
- Supports agile transformation across business units
- Offers flexible onsite and live virtual delivery for teams
- Strengthens in-house facilitation and coaching capability
Next: Exam Format
CSM Exam Format in Kuala LumpurWhat to expect on exam day
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
Next: Certification Cost
CSM Certification Cost in Kuala Lumpur
Next: Who Can Take
Who Should Take CSM Training in Kuala Lumpur?
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)
Where CSM Skills Take You in Kuala Lumpur
Roles, Demand and Earning Power
The Scrum Master role is in strong demand across Kuala Lumpur, valued by banks, GBS centres, telcos, fintechs and technology firms running agile delivery at scale. As MyDIGITAL, Budget 2026 and digital banking push faster iterative delivery, employers are hiring certified Scrum Masters faster than the talent pool can supply them. Roles range from Scrum Master and Product Owner to Agile Coach and Delivery Manager, and here is what the market is telling us right now.
Designation
Certified ScrumMaster (CSM) Certified Professionals in Kuala Lumpur : Salary Insights and Trends
Hiring Companies in Kuala Lumpur
RM85KMin
RM123KAverage
RM170KMax
Indeed · PayScale (Malaysia) 2026
GrabShopeeGXBankAxiata
Source: Grab · Shopee · GXBank · Axiata
What Is Driving Agile Hiring Across Kuala Lumpur
The CSM is more than a certificate. It is a career accelerator for agile professionals in Kuala Lumpur. Join those who facilitate high-performing Scrum teams and lead agile delivery. Start your journey today.
Your Kuala Lumpur Career TransformationYour Agile Career Before and After CSM
The Shift Employers Notice
Kuala Lumpur's agile job market is expanding with digital banking, GBS growth and national digitalisation, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.
Sources: SalaryExpert, ERI, Indeed, Glassdoor (Kuala Lumpur, Malaysia) 2026.
How to Get CSM Certified in Kuala Lumpur
Step-by-Step Certification Process
The path to online CSM certification in Kuala Lumpur is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
Module 3: Scrum Ceremonies
- Sprint planning
- Daily Scrum
- Sprint Review
- Sprint Retrospective
Module 4: Scrum Artifacts
- Product Backlog
- Sprint Backlog
- Product Increment
Module 5: Sprint Execution
- Sprint Execution Planning
- Flow management
- Resolution meetings
- Communication (Taskboard, Sprint burndown chart using story points, hours effort)
Module 6: Daily Scrum and Sprint Retrospective
- Activities in daily scrum
- Activities in a sprint retrospective
Module 7: Definition of Done (DoD) and Acceptance Criteria
- Definition of Done for a feature (user story or product backlog item)
- Definition of Done for a sprint
- Definition of Done for a release
- Definition of Done vs. Acceptance criteria
- Done vs. Done-Done
Module 8: Definition of Ready
- Definition of Ready for user story
- Definition of Ready for sprint
Module 9: Release Planning
- Definition of release planning
- Who takes part in release planning
- Steps in Release planning
- Output of Release Planning
Module 10: Sprint Burndown Chart
- Definition
- Why and when to use a sprint burndown chart
- Information obtained from sprint burndown chart
Module 11: Release Burn-Up Chart
- Definition
- Features
- How to create a release burn-up chart (steps)?
Module 12: Product Planning
- What is product planning
- What is product vision
- How to create a product backlog
- Product Roadmap
- Minimum Releasable features (or) Minimum Marketable Features
- Minimum Viable Products
Module 13: User Stories
- What are user stories?
- Structure/format of user stories
- INVEST criteria
Module 14: Agile Estimation
- Definition
- Benefits of Agile Estimation
- Agile estimation techniques
Module 15: Planning Poker
- Definition
- Benefits
- Participants
- How to play planning poker?
- Planning Poker rules
Course Curriculum
of the Certified ScrumMaster (CSM) Training
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
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Module 1: Agile and Scrum Overview
- Agile Manifesto
- 12 Principles
- 4 values
- Scrum Foundations (5 Scrum Values)
Foundational to nearly every question on the exam, best mastered early.
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The Skills You Will Build as a Scrum Master
Scrum Skills You Can Apply at Work
This CSM training builds practical Scrum framework knowledge, facilitation ability and exam readiness, all aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide. By the end you can facilitate Scrum events and support an effective Scrum team.
Scrum Theory and Empiricism
Skills covered in CSM training start with the empirical foundations of Scrum. You learn how transparency, inspection and adaptation, plus the Agile Manifesto, let teams deliver in complex, changing environments.
Living the Five Scrum Values
Understand how commitment, focus, openness, respect and courage build the trust that makes Scrum work, and how a Scrum Master models these values day to day.
Building Effective Scrum Teams
Learn the accountabilities of the Scrum Master, Product Owner and Developers, and how self-management and cross-functionality drive a small, cohesive, high-performing team.
Facilitating the Five Scrum Events
Practise facilitating the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, keeping each event purposeful and productive.
Managing Scrum Artefacts and Commitments
Work with the Product Backlog, Sprint Backlog and Increment, and their commitments, the Product Goal, Sprint Goal and Definition of Done, to keep work transparent and focused.
Mastering the Scrum Master Role
Develop servant leadership across your three areas of service to the team, Product Owner and organisation, using facilitation and coaching techniques to remove impediments.
Certified ScrumMaster (CSM) Training Modes
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
CSM Classroom Training
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Kuala Lumpur format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Alliance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
CSM Corporate Group Training
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardise Scrum practices, and support workforce development through customised team learning initiatives. This format is ideal for CSM training for companies in Kuala Lumpur seeking to strengthen Agile delivery and team collaboration across the organisation.
Official Scrum Alliance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
CSM Focused 1-to-1 Training
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Kuala Lumpur for professionals seeking individualized support and focused learning guidance.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
CSM Live Virtual Training
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
MYR 2970
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Kuala Lumpur option enables professionals to participate from any location.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
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Why Choose Invensis Learning
For CSM Certification Training in Kuala Lumpur
As a trusted CSM training company in Kuala Lumpur, Invensis Learning delivers structured CSM training for professionals and organisations building Scrum capability and preparing for the Scrum Alliance online exam. As a Scrum Alliance Registered Education Provider, our programmes combine a Certified Scrum Trainer, aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and measurable outcomes.
- Scrum Alliance Registered Education Provider delivering CSM through a Certified Scrum Trainer
- Courseware aligned to the official Scrum Alliance CSM Learning Objectives
- Experienced trainers with real agile and Scrum delivery expertise
- Flexible formats: live virtual, classroom and corporate group training
- Industry case studies on facilitation, coaching and impediment removal
- Two-year Scrum Alliance membership included on completing the course
- Dedicated learner support before, during and after training
- ISO 9001 and ISO 27001 certified training operations you can trust
98%
First-Attempt Pass Rate
5000+
Accredited Trainers Globally
4.7/5
Rated by Learners Worldwide
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ISO 9001:2015 Certified
ISO 27001:2022 Certified
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Leaders in Training industry for 12+ years
Over 5000 five star reviews
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CSM Training Locations in Kuala Lumpur
Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
CSM Training Location in Kuala Lumpur
Shangri-La, Jalan Sultan Ismail, Kampung Paya, Kampung Cendana, Kuala Lumpur, 50250, Malaysia
CSM Training Location in Kuala Lumpur
Hilton Kuala Lumpur, 3, Jalan Stesen Sentral, KL Sentral, Bangsar, Kuala Lumpur, 50470, Malaysia
Corporate CSM Training
For Your Teams in Kuala Lumpur
- Suitable for small, medium and large agile teams
- Customised schedules based on team availability
- Flexible delivery through onsite, live virtual or hybrid formats
- Certified Scrum Trainer with real agile delivery expertise
- Role-based, industry-relevant examples for better workplace application
- Dedicated coordination and learner support for group programmes
- Scalable delivery for teams across Kuala Lumpur and global locations
Trusted by Leading Enterprises in Malaysia
MaybankCIMBPetronasAxiataAirAsiaTelekom Malaysia
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What Our Learners Say About Us
"The 1st day was good. But not very satisfied with the 2nd day. "
"The training exceeded my expectations in every way. The balance between compact theory and core essentials made the content clear, focused, and immediately applicable. The learning kit was exceptionally well-prepared—high-quality materials, detailed visuals, exam questions, clear instructions, and an included exam voucher made it truly great value for the money. What stood out most was the trainer's (Pratap Kumar) authenticity and dedication. You could feel that he genuinely wanted us to learn and succeed. His honest, straightforward approach built trust and kept the session engaging from start to finish. I also appreciated the interactive format and real-life examples, which grounded the theory in everyday situations. Hearing Carlas’ experiences and comparing practices across companies brought in valuable perspective. I only wish more participants had been involved to deepen the experience exchange. Overall, this was a highly valuable, well-delivered training that left me motivated and well-equipped to put what I’ve learned into action. I would absolutely recommend it to anyone looking for meaningful, real-world-focused learning."
"Applied to real life examples well and feel comfortable with the material"
"Pritesh has good experience and knowledge on the subject. Had a wonderful learning experience."
"Amazing support team! I am very thankful to the support team who helped me at every step of my learning process. They are quick in responding to the issue and providing the best solutions."
"I recently completed the CSM Certification Course with Invensis Learning, and it was an outstanding experience. As a Delivery Manager, the knowledge I gained from this training has significantly enhanced my understanding of Scrum principles and agile methodologies. The instructors were highly knowledgeable and engaging, making complex concepts easy to grasp. I highly recommend Invensis Learning to anyone looking to elevate their skills in Scrum! - Thomas White."
Thomas White
(5.0/5)
"PD has been helpful to us during the course duration. He is elaborating the concepts and will not move to the next topic until we understood the topic concerned. He is also proactive in asking questions to ensure we are listening and following the discussion."
"I have learned a lot of important things , useful for my work. Very compressed info for 4 days, maybe too short for me as not a native trainee. Thanks a lot for the best trainer , Pritesh , who guided us through and gave us a grate understanding of overall method. "
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We also deliver Certified ScrumMaster (CSM) Certification Training across multiple cities in Malaysia
Certified ScrumMaster (CSM) training for individuals and teams. Select a city in Malaysia to view upcoming dates, formats and pricing.
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The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role, and the values and practices that make Scrum teams effective, and it is the most widely recognised Scrum Master credential worldwide.
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