Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
Starts from
MYR 2970
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Your Entry into Agile Delivery
Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Kuala Lumpur. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
of the CSM Certification Training Course
Do You Qualify for the CSM Exam?
Individual and Team Outcomes
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
Roles, Demand and Earning Power
The Scrum Master role is in strong demand across Kuala Lumpur, valued by banks, GBS centres, telcos, fintechs and technology firms running agile delivery at scale. As MyDIGITAL, Budget 2026 and digital banking push faster iterative delivery, employers are hiring certified Scrum Masters faster than the talent pool can supply them. Roles range from Scrum Master and Product Owner to Agile Coach and Delivery Manager, and here is what the market is telling us right now.
Designation
Certified ScrumMaster (CSM) Certified Professionals in Kuala Lumpur : Salary Insights and Trends
Hiring Companies in Kuala Lumpur
Indeed · PayScale (Malaysia) 2026
Source: Grab · Shopee · GXBank · Axiata
The CSM is more than a certificate. It is a career accelerator for agile professionals in Kuala Lumpur. Join those who facilitate high-performing Scrum teams and lead agile delivery. Start your journey today.
Kuala Lumpur's agile job market is expanding with digital banking, GBS growth and national digitalisation, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.
Sources: SalaryExpert, ERI, Indeed, Glassdoor (Kuala Lumpur, Malaysia) 2026.
Step-by-Step Certification Process
The path to online CSM certification in Kuala Lumpur is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
of the Certified ScrumMaster (CSM) Training
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
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Foundational to nearly every question on the exam, best mastered early.
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Scrum Skills You Can Apply at Work
This CSM training builds practical Scrum framework knowledge, facilitation ability and exam readiness, all aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide. By the end you can facilitate Scrum events and support an effective Scrum team.
Skills covered in CSM training start with the empirical foundations of Scrum. You learn how transparency, inspection and adaptation, plus the Agile Manifesto, let teams deliver in complex, changing environments.
Understand how commitment, focus, openness, respect and courage build the trust that makes Scrum work, and how a Scrum Master models these values day to day.
Learn the accountabilities of the Scrum Master, Product Owner and Developers, and how self-management and cross-functionality drive a small, cohesive, high-performing team.
Practise facilitating the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, keeping each event purposeful and productive.
Work with the Product Backlog, Sprint Backlog and Increment, and their commitments, the Product Goal, Sprint Goal and Definition of Done, to keep work transparent and focused.
Develop servant leadership across your three areas of service to the team, Product Owner and organisation, using facilitation and coaching techniques to remove impediments.
CSM Training in Kuala Lumpur?
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)

for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Kuala Lumpur format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Alliance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardise Scrum practices, and support workforce development through customised team learning initiatives. This format is ideal for CSM training for companies in Kuala Lumpur seeking to strengthen Agile delivery and team collaboration across the organisation.
Official Scrum Alliance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Kuala Lumpur for professionals seeking individualized support and focused learning guidance.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
MYR 2970
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Kuala Lumpur option enables professionals to participate from any location.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
For CSM Certification Training in Kuala Lumpur
As a trusted CSM training company in Kuala Lumpur, Invensis Learning delivers structured CSM training for professionals and organisations building Scrum capability and preparing for the Scrum Alliance online exam. As a Scrum Alliance Registered Education Provider, our programmes combine a Certified Scrum Trainer, aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and measurable outcomes.
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First-Attempt Pass Rate
5000+
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4.7/5
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
CSM Training Location in Kuala Lumpur
Shangri-La, Jalan Sultan Ismail, Kampung Paya, Kampung Cendana, Kuala Lumpur, 50250, Malaysia
CSM Training Location in Kuala Lumpur
Hilton Kuala Lumpur, 3, Jalan Stesen Sentral, KL Sentral, Bangsar, Kuala Lumpur, 50470, Malaysia
Passed the CSM Exam with Confidence
"The CSM training finally made the Scrum framework click for me. The trainer's real examples on facilitating retrospectives and removing impediments were practical, and I passed the online exam on my first attempt."
Nur Aisyah Rahman
Scrum Master
A Clear Route into an Agile Role
"I moved from a project coordinator role into agile delivery after this course. The sessions on the Scrum events and the five values gave me the confidence to facilitate my first sprint properly."
Wei Jian Tan
Associate Scrum Master
Practical and up to Date
"Well structured and grounded in the current Scrum Guide. I especially valued the discussion on servant leadership and how a Scrum Master serves the team, the Product Owner and the organisation."
Kavitha Suppiah
Business Analyst
Stronger, More Consistent Scrum Teams
"We enrolled two delivery squads for corporate CSM training. Sprint predictability and transparency improved noticeably, and our teams now share a common Scrum vocabulary. The scheduling around our shifts was seamless."
Farah Iskandar
Delivery Lead, Digital Banking
Reliable Partner for Agile Upskilling
"As an L&D manager at a GBS centre, I needed a provider who could upskill Scrum Masters across teams. The Certified Scrum Trainer and aligned courseware delivered exactly that, with clear outcomes we could measure."
Daniel Lim
L&D Manager, Global Business Services
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Happy Learners
100+
Locations Worldwide
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Training Satisfaction
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Invensis Learning delivers industry-leading Certified ScrumMaster (CSM) training solutions tailored for individuals and organizations.
Here's everything you may ask...
The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role, and the values and practices that make Scrum teams effective, and it is the most widely recognised Scrum Master credential worldwide.
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