Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Jira Is and What This Training DeliversUntitledPractical, Hands-On, Job-Ready

    JIRA Training in Malaysia is a practical, instructor-led programme that teaches you to use Jira, the Atlassian platform that software, IT and business teams across the country rely on to plan, track and deliver work. Jira, originally released by Atlassian in 2002, is the industry-leading tool for issue tracking and Agile delivery, and this training turns everyday Jira use into a confident, job-ready skill. The course runs at two levels. Fundamentals, delivered over 2 days and 16 hours, covers project creation, the Epic, Story, Task, Bug and Subtask hierarchy, Scrum and Kanban boards, sprints, roadmaps, filters and Agile reports. Advanced, delivered over 3 days and 24 hours, moves into custom workflows, permission and notification schemes, JQL, dashboards, Jira Automation and administration. Whether you are a developer, tester, Scrum Master, business analyst or project lead in Kuala Lumpur, Penang or Cyberjaya, you finish able to run real Agile delivery in Jira. Delivered live online, in classrooms and onsite, JIRA training with Invensis Learning is a clear step towards more effective, tool-fluent teams.

    What Jira Is and What This Training DeliversPractical, Hands-On, Job-Ready

    Certification Badge

    Key Highlightsof the JIRA Training Course

    JIRA Training Eligibility in the MalaysiaWho Can Enroll?

    What You Gain from Hands-On Jira SkillsReal Capability, Not Just Theory

    Careers JIRA Skills Unlock in MalaysiaRoles, Demand and Sectors Hiring

    Jira has become the default tool for Agile delivery across Malaysia's software, IT services, fintech and telecommunications employers, and professionals who can run it well are in steady demand. As GCCs, shared services and product companies scale delivery in the Klang Valley, Penang and Cyberjaya, teams need people who can configure boards, manage sprints, write JQL and report on progress. Roles range from Business Analyst and Jira Administrator to Scrum Master, DevOps Engineer and delivery lead, and here is what the market shows.

    What Is Driving Demand for Jira Skills in Malaysia

    Jira skills are becoming a baseline for Agile delivery across Malaysia. Build practical, job-ready capability and become the person your team relies on. Start today.

    Your Malaysia Career Transformation

    Where You Stand Today

    The Shift Jira Skills Deliver

    Malaysia's technology sector is expanding fast, with digital investment surging and Agile delivery becoming standard across employers. As teams adopt Scrum, Kanban and DevOps, the gap between basic Jira users and confident Jira practitioners keeps widening. Here is which side of that line you want to be on.

    Sources: SalaryExpert, PayScale, Glassdoor (Malaysia) 2026.

    Module 1: Jira Cloud Setup and Configuration

    • Jira Software setup and configuration
    • Confluence setup and configuration
    • Connecting Jira and Confluence

    Module 2: Getting Started with Jira

    • What is Jira
    • Jira architecture & core concepts
    • Jira Software differences
    • Jira for issue tracking and project management
    • Key Jira features summary

    Module 3: Foundations of Agile

    • The Iron Triangle
    • Fundamentals of Agile and Agile Scrum
    • Product Backlog, Epic, and User Story
    • Backlog prioritization and refinement
    • Capacity planning and Agile estimation
    • Versions and Components

    Module 4: Jira for Agile Projects

    • Scrum overview and Scrum board setup in Jira
    • Define product backlog, create Epics and User Stories
    • Estimation techniques, ranking and prioritizing issues
    • Sprint planning, starting and working on a sprint
    • Jira for Kanban — concepts, creating and customizing Kanban board

    Module 5: Agile Board Customization (Scrum/Kanban)

    • Manage Scrum board and customize columns
    • Swimlanes by query, quick filters, card colors and layouts
    • Estimation, working days, issue view details

    Module 6: Issue Management

    • Create, edit, delete, move, assign, share, link, clone issues
    • Vote, watch, time tracking, comments, permalinks, attach screenshots
    • Issue types, subtasks, issue type schemes
    • Issue priorities and priority schemes

    Module 7: Advanced User Features

    • JQL basics (Jira Query Language)
    • Create, modify and optimize JQL queries
    • Filter subscriptions — benefits and best practices
    • Bulk operations and CSV import

    Module 8: Global Settings, Layout, Design, and User Communication

    • Modify Jira configuration — look & feel, logo, language, navigation
    • Modify system, user and team dashboards and filter columns
    • Global settings — attachments, issue links, time tracking, sub-tasks, whitelist, general configuration
    • Communicate updates to users

    Module 1: Work Type Scheme

    • Work type hierarchy and overview
    • Configure and deploy work type scheme to projects

    Module 2: Field Management

    • Jira fields basics and custom fields
    • Field configuration and field configuration schemes

    Module 3: Screen Management

    • Create and design screens
    • Organize screens using tabs and sections
    • Screens vs issue operations; link screens to projects

    Module 4: Workflow Management

    • Workflow basics in Jira; connection with screens
    • Status, transitions, conditions, validators and post functions
    • Build workflows with the workflow designer
    • Apply workflows to projects

    Module 5: Priority Management

    • Configure priorities and priority schemes
    • Custom priorities by project

    Module 6: Work Item Attributes

    • Configure statuses and resolutions
    • Security schemes, notification schemes, permission schemes

    Module 7: System-Level Configuration

    • General configuration and audit log
    • Site optimizer, global roles & permissions
    • Issue collectors

    Module 8: Jira Automation

    • Project-level automation
    • Global automation
    • Automation deep dive

    Module 9: Jira User Interface

    • Default dashboard for all users
    • Jira look & feel configuration
    • Global announcements

    Module 10: Import & Export

    • Manage backups
    • External system import and import to Jira Cloud

    Module 11: User Management

    • Invite users
    • Manage groups and permissions

    Module 12: Jira Plug-ins

    • Jira Marketplace deep dive
    • Configure plug-ins and apps
    • Key plug-in installation steps

    Course Curriculumof the JIRA Training

    The JIRA training course curriculum in the Malaysia is structured across two levels: JIRA Fundamentals and JIRA Advanced. Together they cover everything from initial cloud setup and agile board navigation through to advanced workflow configuration, automation, user management, and JIRA administration. Each level is designed to be practical, with modules that align to real job responsibilities and team workflows.

    JIRA Fundamentals Training Course Currriculum

    JIRA Advanced Training Course Currriculum

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    The Jira Capabilities You Will BuildReady to Use at Work

    This Jira training builds practical, hands-on capability across both levels, from everyday project and issue management to advanced workflows, automation and administration. By the end, you can run real Agile delivery in Jira with confidence.

    Project and Issue Management

    Skills covered in Jira training start here: create and configure Scrum, Kanban and business projects, and manage the full Epic, Story, Task, Bug and Subtask hierarchy with the right fields, priorities and links.

    Scrum Boards and Sprint Delivery

    Plan and refine backlogs, estimate story points, create and run sprints, manage the active board with swimlanes and quick filters, and close sprints with velocity and burndown insight.

    Kanban, Roadmaps and Releases

    Run continuous flow on Kanban boards with WIP limits, plan Epics on roadmaps, and track releases using versions and components across your projects.

    Workflows, Schemes and Permissions

    Design custom workflows with statuses, transitions, conditions, validators and post-functions, and configure permission, notification, screen and field schemes to fit real processes.

    JQL, Filters and Dashboards

    Write basic and advanced JQL, save shared filters, and build team and management dashboards with gadgets and Agile reports for clear, reliable delivery reporting.

    Automation, Integrations and Administration

    Build no-code Jira Automation rules, connect Jira to Confluence, Bitbucket, GitHub and CI/CD tools, and handle user management and global configuration.

    Who Should TakeJIRA Training in Malaysia?

    Project Managers

    Scrum Masters

    Product Owners

    Software Developers

    Business Analysts

    QA Engineers

    IT Operations Professionals

    JIRA Administrators

    Who Can Take This Certification Training

    JIRA Course Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best JIRA online training options available.

    JIRA Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    MYR 4160

    Attend fully interactive JIRA coaching sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

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    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    JIRA Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom JIRA training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

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    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    JIRA Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and JIRA training for companies.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    JIRA Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by our JIRA training institute.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    JIRA Live Virtual Training

    JIRA Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    MYR 4160

    Please Note:Attend fully interactive JIRA coaching sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for JIRA Training in MalaysiaExpert-Led, Flexible and Practical

    As a trusted JIRA training company in Malaysia, Invensis Learning delivers structured, hands-on JIRA training for individual professionals and organisations that want confident, job-ready Jira skills. Our programmes combine experienced trainers, flexible delivery formats, organised courseware and learner-focused support, with live exercises that mirror real Agile delivery. Whether you enrol as an individual learner or plan corporate training for your team, you get a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • Experienced trainers with real Agile, DevOps and Jira delivery expertise
    • Live virtual, classroom and onsite formats to fit your schedule
    • Hands-on exercises using realistic Agile delivery scenarios
    • Fundamentals and Advanced levels for new and experienced users
    • Customised corporate training on your own Jira projects
    • Structured courseware, learning resources and post-training support
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Trusted by professionals and organisations across ASEAN

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    15+

    Years of Training Excellence

    24/7

    Learner Support

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    JIRA Training Locations in MalaysiaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    JIRA Training Location in Malaysia

    Berjaya Times Square Hotel, 1, Jln Imbi, Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

    JIRA Training Location in Malaysia

    Pullman Kuala Lumpur City Centre, 4, Jalan Conlay, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

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    Corporate JIRA Training in MalaysiaUpskill Your Whole Team

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    • Suitable for small, medium and large delivery teams
    • Customised schedules aligned to your team's availability
    • Live virtual, onsite or hybrid delivery across Malaysia
    • Training built around your own Jira projects and workflows
    • Experienced trainers with Agile and DevOps expertise
    • Progress tracking, assessments and dedicated learner support
    • Scalable delivery for teams in Kuala Lumpur, Penang and beyond

    Trusted by Leading Organisations

    MaybankPetronasAirAsiaGrabMaxisCIMB

    What Our Learners Say

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    From Basic User to Team's Jira Lead

    "I went in knowing only the basics and came out able to set up sprints, configure boards and read velocity and burndown charts. The hands-on exercises made everything click, and I now lead our Jira setup at work."

    Aisyah Rahman

    Scrum Master

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    JQL and Automation Changed How I Work

    "The JQL and automation sessions were the highlight for me. I write my own filters and automation rules now instead of waiting on the admin team, which has saved our developers real time every sprint."

    Wei Jian Tan

    Software Developer

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    Practical and Genuinely Hands-On

    "Very practical training with a trainer who clearly uses Jira day to day. The Advanced level on workflows, schemes and dashboards was exactly what I needed to support our project teams better."

    Priya Suresh

    Business Analyst

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    Standardised Jira Across Our Team

    "We ran the corporate programme for our delivery team and it standardised how everyone uses Jira. Boards, workflows and reporting are consistent now, and onboarding new hires is far quicker."

    Farah Ismail

    IT Delivery Manager, Fintech

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    Built Real In-House Jira Capability

    "Invensis tailored the Advanced sessions to our own projects and workflows. Our engineers now handle administration and automation in-house, which has reduced our reliance on external support."

    Daniel Lim

    Head of Engineering, Shared Services

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    Frequently Asked QuestionsHere's everything you may ask...

    Jira is Atlassian's web-based platform for issue tracking and Agile project management, used to plan, track and deliver work with Scrum and Kanban boards. This training teaches you to use it confidently across two levels, Fundamentals and Advanced, from creating projects and managing issues to workflows, JQL, automation and administration.

    General

    What is Jira and what does this training cover?

    Jira is Atlassian's web-based platform for issue tracking and Agile project management, used to plan, track and deliver work with Scrum and Kanban boards. This training teaches you to use it confidently across two levels, Fundamentals and Advanced, from creating projects and managing issues to workflows, JQL, automation and administration.

    Who is the JIRA training in Malaysia for?

    The training suits developers, testers, Scrum Masters, business analysts, project leads, DevOps engineers and Jira administrators. Fundamentals is ideal for new or occasional users, while Advanced is built for experienced users who want to master configuration and administration.

    Is Jira training worth it for my career in Malaysia?

    Yes. Jira is the default Agile delivery tool across Malaysia's software, fintech, telecoms and GCC employers, so fluency is in steady demand. Roles such as Scrum Master and DevOps Engineer average around RM140,000 a year, and confident Jira skills help you stand out and support your team.

    Do I need prior Jira experience to attend?

    No prior Jira experience is needed for the Fundamentals level, which starts from the basics. For the Advanced level, you should have completed Fundamentals or have equivalent hands-on Jira experience, as it moves quickly into configuration and administration.

    Should I take the Fundamentals or Advanced level?

    Choose Fundamentals if you are new to Jira or want a solid grounding in projects, issues, boards, sprints and reports. Choose Advanced if you already use Jira and want to master workflows, schemes, JQL, dashboards, automation and administration. You can take either independently or both in sequence.

    Which Jira products does the course focus on?

    The training focuses primarily on Jira Software, the Agile delivery product with Scrum and Kanban boards, sprints and roadmaps. It also introduces Jira Service Management for ITSM and covers Jira Cloud, the main delivery model, alongside Jira Data Center.

    Pricing

    How much does JIRA training in Malaysia cost?

    Fees vary by level, delivery format and group size, so exact pricing is available on request. Share your preferred level and format with a learning advisor and we will provide a tailored quote. Request a quote to see current options.

    What is included in the training fee?

    The fee typically includes instructor-led sessions, structured courseware and learning resources, hands-on Jira exercises, practice activities, learner support and a course completion certificate. Confirm the exact inclusions for your chosen level and format when you enquire.

    Do you offer corporate or group pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams, PMOs and departments. Contact us for a tailored quote based on your team size and preferred delivery format.

    Do I need to pay for Jira software separately?

    Jira Cloud offers a free tier for up to 10 users, which is enough for hands-on practice, while paid plans and Jira Data Center are commercial Atlassian products. Ask us whether a shared training environment is provided for your session or whether you should set up a free Jira Cloud trial.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you and to ask about corporate or group pricing.

    Assessment

    Is there an exam for the JIRA training?

    No. This is a practical, non-examination course. There is no test at either the Fundamentals or Advanced level. Instead, learning is reinforced through live, hands-on Jira exercises and configuration activities throughout the programme.

    Do I receive anything on completing the training?

    Yes. You receive a course completion certificate from Invensis Learning after finishing each level. It is a record of the training you completed, not a formal industry credential, and the skills you gain are immediately usable at work.

    How is learning assessed during the course?

    Learning is assessed informally through hands-on exercises rather than a formal test. You work in a live Jira environment alongside the trainer, completing realistic Agile delivery and configuration tasks that build practical proficiency as you go.

    How long is each level of the training?

    The Fundamentals level runs over 2 days for 16 hours in total, and the Advanced level runs over 3 days for 24 hours. Both are available as full-day sessions or extended half-day formats; confirm the current scheduling options when you enquire.

    Will the skills expire or need renewal?

    No. The Jira skills you gain do not expire and there is nothing to renew. Because the training focuses on practical capability rather than a credential, you can apply what you learn to Agile delivery straight away and keep building on it.

    Course Content

    What topics are covered in Jira Fundamentals?

    Fundamentals covers Jira navigation and project types, the Epic, Story, Task, Bug and Subtask hierarchy, issue management, Scrum boards and sprints, Kanban boards and WIP limits, roadmaps, versions and components, plus filters, basic JQL and Agile reports such as velocity and burndown.

    What does the Advanced level cover?

    Advanced covers custom workflow design with conditions, validators and post-functions, permission, notification, screen and field schemes, custom fields, advanced JQL, dashboards, Jira Automation, integrations with Confluence, Bitbucket, GitHub and CI/CD tools, and Jira administration.

    Will I learn JQL and dashboards?

    Yes. Fundamentals introduces filters and basic JQL, while Advanced covers advanced JQL, including the CHANGED and WAS operators, along with building team and management dashboards using gadgets for clear, reliable Agile reporting.

    Are there hands-on exercises?

    Yes. Both levels are hands-on throughout. You follow along in a Jira environment while the trainer demonstrates each feature, then complete realistic exercises using Agile software delivery and project management scenarios to build genuine proficiency.

    Is the training aligned to the current Jira platform?

    Yes. The training is built around Jira Cloud, Atlassian's primary and continually updated delivery model, and reflects current Jira Software features, boards, workflows and automation, so the skills map directly to the tool teams use today.

    Enrollment

    How do I enrol in the Jira course?

    You can enrol through the Invensis Learning website. Choose your level and preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. A learning advisor can help you pick the right level.

    What training formats are available in Malaysia?

    We offer live virtual classroom training, onsite classroom training and customised corporate group training for teams across Kuala Lumpur, Penang, Johor and beyond. Choose the format that best fits your schedule and learning preference.

    Do you offer online (live virtual) Jira training?

    Yes. Our online Jira training is delivered live virtual and instructor-led, so you get real-time trainer interaction and hands-on exercises from anywhere in Malaysia. See upcoming schedules or talk to an advisor to pick a batch that suits you.

    Can I reschedule or transfer my enrolment?

    Yes. Flexible options let you reschedule or transfer to another batch where available. Contact our support team to arrange a change and we will confirm the options that apply to your enrolment.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment, and we will guide you through the next steps.