Module 2: Getting Started with Jira
- What is Jira
- Jira architecture & core concepts
- Jira Software differences
- Jira for issue tracking and project management
- Key Jira features summary
JIRA Training in Malaysia to Master Agile Delivery
Job-Ready Jira Skills
Build the practical Jira skills that Malaysian software, IT and delivery teams rely on every day. This instructor-led programme takes you from creating projects and managing issues to running Scrum and Kanban boards, configuring workflows and writing JQL, so you can plan, track and report on work with confidence. Delivered live online, in classrooms and onsite by experienced trainers from Invensis Learning, a trusted JIRA training company.
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Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Who Can Take
What Jira Is and What This Training Delivers
Practical, Hands-On, Job-Ready
Next: What's Included
What's Included in Your JIRA Training
Structured JIRA course materials, board configuration guides, workflow templates, JQL reference sheets and automation rule examples
Live instructor-led sessions: 2-day Fundamentals (16 hours) or 3-day Advanced (24 hours), at 8 hours per day
16 PDUs (Fundamentals) or 24 PDUs (Advanced) on completion of the training
Live exercises in a real Jira environment throughout every session
Hands-on practice with board configuration, workflow creation and JQL queries
JIRA setup checklists, workflow diagrams, permission scheme guides and integration toolkits
Real-world examples, case discussions and scenario-based simulations
Course completion certificate from Invensis Learning
Next: Course Highlights
Key Highlights
of the JIRA Training Course
Next: Eligibility Criteria
JIRA Training Eligibility in the Malaysia
Who Can Enrol?
Next: Benefits
What You Gain from Hands-On Jira Skills
Real Capability, Not Just Theory
For Individuals
Jira training gives you practical, job-ready skills that Malaysian software, IT and delivery teams use every day. You learn to run projects, boards, sprints and reports in Jira, the industry-standard Agile delivery platform. Whether you are a developer, tester, Scrum Master, business analyst or team lead, the training builds real confidence with the tool at both Fundamentals and Advanced levels.
If you want to stand out in a competitive tech market, being the person who can configure and run Jira well is a genuine advantage. You finish able to apply your skills straight away, with no wait for an exam or credential.
- Navigate Jira confidently to create projects and manage issues from day one
- Run full Scrum sprints and Kanban boards, from backlog to delivery
- Write JQL queries and save filters to find and track work fast
- Design custom workflows, schemes and permissions that fit real team processes
- Automate repetitive tasks with no-code Jira Automation rules
- Build dashboards and Agile reports that keep stakeholders informed
- Become the go-to Jira person on your team, a skill valued across Malaysian tech employers
- Apply what you learn immediately in live online, classroom or onsite sessions
For Organizations
Jira group training helps organisations standardise how teams plan, track and deliver work. By training developers, delivery leads and administrators together, you build consistent, reliable Jira practice across projects and business units. Sessions can be tailored to your own Jira projects, workflows and reporting needs.
For teams struggling with inconsistent boards, sprawling configurations or weak reporting, structured Jira training creates a shared way of working. Your teams gain a common language for Agile delivery in the tool they already use.
- Standardise how teams use Jira across projects and departments
- Improve delivery visibility with consistent boards, workflows and reports
- Reduce configuration sprawl through trained Jira administrators
- Speed up onboarding so new hires become productive in Jira quickly
- Connect development, testing and release work in one platform
- Tailor training to your own Jira projects and workflows
- Build in-house Jira administration and automation capability
- Deliver flexibly across Kuala Lumpur, Penang, Johor and remote teams
Next: Who Can Take
Who Should Take JIRA Training in Malaysia?
Project Managers
Scrum Masters
Product Owners
Software Developers
Business Analysts
QA Engineers
IT Operations Professionals
JIRA Administrators
Careers JIRA Skills Unlock in Malaysia
Roles, Demand and Sectors Hiring
Jira has become the default tool for Agile delivery across Malaysia's software, IT services, fintech and telecommunications employers, and professionals who can run it well are in steady demand. As GCCs, shared services and product companies scale delivery in the Klang Valley, Penang and Cyberjaya, teams need people who can configure boards, manage sprints, write JQL and report on progress. Roles range from Business Analyst and Jira Administrator to Scrum Master, DevOps Engineer and delivery lead, and here is what the market shows.
Designation
JIRA Professionals in Malaysia : Salary Insights and Trends
Hiring Companies in Malaysia
RM89KMin
RM120KAverage
RM145KMax
PayScale · SalaryExpert (Malaysia) 2026
TCSAccentureMaybankCIMB
Source: TCS Malaysia · Accenture · Maybank · CIMB
What Is Driving Demand for Jira Skills in Malaysia
Jira skills are becoming a baseline for Agile delivery across Malaysia. Build practical, job-ready capability and become the person your team relies on. Start today.
Your Malaysia Career TransformationWhere You Stand Today
The Shift Jira Skills Deliver
Malaysia's technology sector is expanding fast, with digital investment surging and Agile delivery becoming standard across employers. As teams adopt Scrum, Kanban and DevOps, the gap between basic Jira users and confident Jira practitioners keeps widening. Here is which side of that line you want to be on.
Sources: SalaryExpert, PayScale, Glassdoor (Malaysia) 2026.
Module 3: Foundations of Agile
- The Iron Triangle
- Fundamentals of Agile and Agile Scrum
- Product Backlog, Epic, and User Story
- Backlog prioritisation and refinement
- Capacity planning and Agile estimation
- Versions and Components
Module 4: Jira for Agile Projects
- Scrum overview and Scrum board setup in Jira
- Define product backlog, create Epics and User Stories
- Estimation techniques, ranking and prioritising issues
- Sprint planning, starting and working on a sprint
- Jira for Kanban - concepts, creating and customising Kanban board
Module 5: Agile Board Customisation (Scrum/Kanban)
- Manage Scrum board and customise columns
- Swimlanes by query, quick filters, card colours and layouts
- Estimation, working days, issue view details
Module 6: Issue Management
- Create, edit, delete, move, assign, share, link, clone issues
- Vote, watch, time tracking, comments, permalinks, attach screenshots
- Issue types, subtasks, issue type schemes
- Issue priorities and priority schemes
Module 7: Advanced User Features
- JQL basics (Jira Query Language)
- Create, modify and optimise JQL queries
- Filter subscriptions - benefits and best practices
- Bulk operations and CSV import
Module 8: Global Settings, Layout, Design, and User Communication
- Modify Jira configuration - look & feel, logo, language, navigation
- Modify system, user and team dashboards and filter columns
- Global settings - attachments, issue links, time tracking, sub-tasks, whitelist, general configuration
- Communicate updates to users
Module 1: Work Type Scheme
- Work type hierarchy and overview
- Configure and deploy work type scheme to projects
Module 2: Field Management
- Jira fields basics and custom fields
- Field configuration and field configuration schemes
Module 3: Screen Management
- Create and design screens
- Organise screens using tabs and sections
- Screens vs issue operations; link screens to projects
Module 4: Workflow Management
- Workflow basics in Jira; connection with screens
- Status, transitions, conditions, validators and post functions
- Build workflows with the workflow designer
- Apply workflows to projects
Module 5: Priority Management
- Configure priorities and priority schemes
- Custom priorities by project
Module 6: Work Item Attributes
- Configure statuses and resolutions
- Security schemes, notification schemes, permission schemes
Module 7: System-Level Configuration
- General configuration and audit log
- Site optimizer, global roles & permissions
- Issue collectors
Module 8: Jira Automation
- Project-level automation
- Global automation
- Automation deep dive
Module 9: Jira User Interface
- Default dashboard for all users
- Jira look & feel configuration
- Global announcements
Module 10: Import & Export
- Manage backups
- External system import and import to Jira Cloud
Module 11: User Management
- Invite users
- Manage groups and permissions
Module 12: Jira Plug-ins
- Jira Marketplace deep dive
- Configure plug-ins and apps
- Key plug-in installation steps
Course Curriculum
of the JIRA Training
The JIRA training course curriculum in the Malaysia is structured across two levels: JIRA Fundamentals and JIRA Advanced. Together they cover everything from initial cloud setup and agile board navigation through to advanced workflow configuration, automation, user management, and JIRA administration. Each level is designed to be practical, with modules that align to real job responsibilities and team workflows.
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JIRA Fundamentals Training Course Currriculum
Module 1: Jira Cloud Setup and Configuration
- Jira Software setup and configuration
- Confluence setup and configuration
- Connecting Jira and Confluence
Get this connection right once, and every future project inherits it automatically.
JIRA Advanced Training Course Currriculum
Module 1: Work Type Scheme
- Work type hierarchy and overview
- Configure and deploy work type scheme to projects
Getting the work type hierarchy right early prevents a messy rebuild once dozens of projects depend on it.
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The Jira Capabilities You Will Build
Ready to Use at Work
This Jira training builds practical, hands-on capability across both levels, from everyday project and issue management to advanced workflows, automation and administration. By the end, you can run real Agile delivery in Jira with confidence.
Project and Issue Management
Skills covered in Jira training start here: create and configure Scrum, Kanban and business projects, and manage the full Epic, Story, Task, Bug and Subtask hierarchy with the right fields, priorities and links.
Scrum Boards and Sprint Delivery
Plan and refine backlogs, estimate story points, create and run sprints, manage the active board with swimlanes and quick filters, and close sprints with velocity and burndown insight.
Kanban, Roadmaps and Releases
Run continuous flow on Kanban boards with WIP limits, plan Epics on roadmaps, and track releases using versions and components across your projects.
Workflows, Schemes and Permissions
Design custom workflows with statuses, transitions, conditions, validators and post-functions, and configure permission, notification, screen and field schemes to fit real processes.
JQL, Filters and Dashboards
Write basic and advanced JQL, save shared filters, and build team and management dashboards with gadgets and Agile reports for clear, reliable delivery reporting.
Automation, Integrations and Administration
Build no-code Jira Automation rules, connect Jira to Confluence, Bitbucket, GitHub and CI/CD tools, and handle user management and global configuration.
JIRA Course Training Modes
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best JIRA online training options available.
JIRA Classroom Training
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom JIRA training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
JIRA Corporate Group Training
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to build capabilities at scale, standardise knowledge, and support workforce development through customised team learning initiatives and JIRA training for companies.
Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
JIRA Focused 1-to-1 Training
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by our JIRA training institute.
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
JIRA Live Virtual Training
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
MYR 3580
Please Note: Attend fully interactive JIRA coaching sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
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Why Choose Invensis Learning for JIRA Training in Malaysia
Expert-Led, Flexible and Practical
As a trusted JIRA training company in Malaysia, Invensis Learning delivers structured, hands-on JIRA training for individual professionals and organisations that want confident, job-ready Jira skills. Our programmes combine experienced trainers, flexible delivery formats, organised courseware and learner-focused support, with live exercises that mirror real Agile delivery. Whether you enrol as an individual learner or plan corporate training for your team, you get a professional learning experience built around practical understanding, real-world application and measurable outcomes.
- Experienced trainers with real Agile, DevOps and Jira delivery expertise
- Live virtual, classroom and onsite formats to fit your schedule
- Hands-on exercises using realistic Agile delivery scenarios
- Fundamentals and Advanced levels for new and experienced users
- Customised corporate training on your own Jira projects
- Structured courseware, learning resources and post-training support
- ISO 9001:2015 and ISO 27001:2022 certified training operations
- Trusted by professionals and organisations across ASEAN
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JIRA Training Locations in Malaysia
Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts
JIRA Training Location in Malaysia
Berjaya Times Square Hotel, 1, Jln Imbi, Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
JIRA Training Location in Malaysia
Pullman Kuala Lumpur City Centre, 4, Jalan Conlay, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Corporate JIRA Training in Malaysia
Upskill Your Whole Team
- Suitable for small, medium and large delivery teams
- Customised schedules aligned to your team's availability
- Live virtual, onsite or hybrid delivery across Malaysia
- Training built around your own Jira projects and workflows
- Experienced trainers with Agile and DevOps expertise
- Progress tracking, assessments and dedicated learner support
- Scalable delivery for teams in Kuala Lumpur, Penang and beyond
Trusted by Leading Enterprises in Malaysia
MaybankPetronasAirAsiaGrabMaxisCIMB
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What Our Learners Say About Us
"Trainer Pritesh Shah was very knowledgeable and prepared a training with examples that helped me understand the process better! Thank you very much!"
"PD has been helpful to us during the course duration. He is elaborating the concepts and will not move to the next topic until we understood the topic concerned. He is also proactive in asking questions to ensure we are listening and following the discussion."
"I loved the course! The instructor was great—they pointed out essential details I should pay attention to and shared some valuable notes that will definitely help me with the upcoming exam."
"the trainer was very knowlegeable"
"In terms of content, all good. But poor time management. Time expected for breaks was never compliant (ie. if teacher said he was taking 10 mins break, it ended up being 20. For 50 mins break, teacher was showing up AT least 10-15 mins late...) Also, during second day I asked one question about a test and teacher seem disappointed for me to ask and gave me a whole speech of me not retaining all information while reading (after hours of exhausted training) also letting me know people who does not focus tend to have Low IQ... Also, having to spend time just waiting for teacher to end notes that I guess it should have been ready already for the lesson (at least, if the teacher is expecting for the alum to memorize and know everything at once) "
"I have come to a successful end of lessons, and it really was a great experience. Sathish Kumar the instructor was very knowledgeable and eloquent. "
"I had a great two days of training with Pritesh Shah. He was very patient with teaching the proper terms and providing real world examples for better understanding. I was the only one in the class and I felt very much accommodated to my learning style and how I can absorb information better. Every question I had was explained thoroughly to me."
"The trainer has shared simple explanations by providing easy to understand examples when it came to the foundation training and theory. Also, I got a good understanding on what methods should I use when reviewing/ understanding and answering the questions for the Practitioner exam. Overall the 4 days of trainings I believe were fundamentanl in preparing myself for both exams (foundation & practitioner). I feel confident that I got the necessary information to prepare to take the exams. "
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We also deliver JIRA Certification Training across multiple cities in Malaysia
JIRA training for individuals and teams. Select a city in Malaysia to view upcoming dates, formats and pricing.
JIRA Training Course in Johor BahruJIRA Training Course in Kuala Lumpur
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Frequently Asked Questions
Here's everything you may ask...
Jira is Atlassian's web-based platform for issue tracking and Agile project management, used to plan, track and deliver work with Scrum and Kanban boards. This training teaches you to use it confidently across two levels, Fundamentals and Advanced, from creating projects and managing issues to workflows, JQL, automation and administration.
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