Module 2: The Competencies of a Business Analyst
- Personal qualities
- Business knowledge
- Professional techniques
- The development of competencies
Business Analysis Foundation & Practitioner Training in Serbia
Get Certified
Move from foundational knowledge to applied practice with EXIN BCS accredited business analysis training in Serbia. This combined programme prepares aspiring and practising analysts to elicit requirements, model processes and pass both the Foundation and Practitioner exams, in live virtual and onsite formats built around working schedules.
Flexible
Training Schedules
Live virtual
Mode
32
Hours
30
PDUs
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Starts from
RSD 111740
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
What Is the Business Analysis Foundation and Practitioner Certification Training in Serbia?
prepares you to do?
Invensis Learning is an EXIN Accredited Training Provider in Serbia, approved to deliver official Business Analysis training using EXIN-aligned courseware and the EXIN Business Analysis Certification Preparation Guide.
Next: What's Included
What's Included in Your Business Analysis Foundation and Practitioner Training
EXIN BCS-accredited digital courseware aligned to the official BoK
Live instructor-led training: 2-day Foundation (16 hours) + 2-day Practitioner (16 hours) — 32 hours total, at 8 hours per day
Topic-wise learning resources, exercises and knowledge checks
30 PDUs on completion of the training (16 Foundation + 16 Practitioner, credited as 30 combined)
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
Next: Course Highlights
Key Highlights
of the Business Analysis Foundation and Practitioner Training Course
Next: Eligibility Criteria
Business Analysis F&P Certification Eligibility in Serbia
Do You Qualify for the Business Analysis F&P Exam?
Next: Benefits
Why the BA F&P Credentials Are Worth Earning
For Your Career and Your Team
For Individuals
The BA F&P programme helps you build genuine business analysis capability and prove it with certifications that hiring managers trust. It suits aspiring analysts, IT professionals switching careers and practising BAs who want formal, recognised validation of their skills. Whether you work in a Belgrade software house, a Novi Sad delivery centre or a Serbian bank running digital change, the training equips you to identify needs, document requirements and recommend solutions that deliver real value.
If you want to enter or advance in business analysis with credentials that carry weight in Serbia and abroad, this is a clear step forward. You gain applied technique, exam readiness for both levels, and a structured journey employers across sectors respect.
- Earn two internationally recognised, BCS quality-assured credentials in one pathway
- Qualify for in-demand business analyst and requirements roles across Serbia's IT and banking sectors
- Master investigation, requirements engineering and business modelling employers ask for
- Progress from Foundation knowledge to applied Practitioner competence in a single course
- Hold lifetime certifications with no renewal fees or continuing education requirements
- Strengthen stakeholder management and business case skills that lift your value on projects
- Open a clear route into senior analyst, lead and product roles
- Gain a credential recognised across Europe, the Commonwealth and the Middle East
For Organizations
Group BA F&P training helps Serbian organisations lift the analytical capability of whole teams, giving analysts, product owners and delivery leads a common, BCS-aligned approach to requirements and stakeholder work. For firms scaling outsourcing, banking transformation or product development, this training provides a practical way to improve requirements discipline and reduce delivery risk.
If your teams struggle with unclear requirements or inconsistent analysis across projects, BA F&P group training creates a standard method for elicitation, modelling and business case work that improves outcomes across the portfolio.
- Builds a shared, standardised business analysis language across delivery teams
- Improves requirements quality and reduces costly rework and scope creep
- Strengthens stakeholder engagement on complex digital and banking projects
- Equips teams to model processes and build defensible business cases
- Supports consistent BA practice across distributed and nearshore teams
- Enables customised, EXIN accredited group training aligned to your projects
- Raises delivery predictability by connecting requirements to strategy
- Develops in-house analytical talent instead of relying on external hires
Next: Exam Format
Business Analysis F&P Exam Format in Serbia
Questions, Duration and Passing Criteria
The Business Analysis Foundation and Practitioner (BA F&P) exams validate your ability to perform structured business analysis across the full BA lifecycle, from strategic context analysis through to requirements engineering, solution evaluation, and benefits realisation. The certification focuses on key areas such as the business analysis process model, strategic analysis (PESTLE, Porter's Five Forces, MOST, SWOT), stakeholder analysis and engagement (Power/Interest grid, CATWOE, RACI), modelling business systems and processes, requirements engineering (elicitation, analysis, validation, management), business case development and investment appraisal, gap analysis, and benefits planning and realisation. It is designed for professionals who want to demonstrate their expertise in translating business needs into deliverable solutions and supporting successful change in real-world organisational environments.
Next: Certification Cost
Business Analysis F&P Certification Cost in Serbia
Next: Who Can Take
Who Should Take Business Analysis F&P Certification Training in Serbia?
Business Analysts
Project Managers
Product Owners
Requirement Engineers
Business Managers
Team Members
Business Change Managers
Business Analyst Careers and Demand in Serbia
Why the Pathway Pays Off
Business analysis has become one of Serbia's fastest-growing professional tracks as the IT sector shifts beyond coding into higher-value work. Belgrade, Novi Sad and Nis host global delivery centres, banks and fintechs that hire analysts to turn ambiguous business needs into clear, deliverable requirements. Demand runs from junior analyst through senior and lead roles, and BCS-aligned credentials help you stand out in a market where structured analysis is increasingly expected. Here is what employers are signalling right now.
Designation
Business Analysis Foundation and Practitioner Certified Professionals in Serbia : Salary Insights and Trends
Hiring Companies in Serbia
RSD900KMin
RSD1300KAverage
RSD1700KMax
InfoPlate.rs · WorldSalaries (Serbia)
Vega ITLevi9ComtradeHTEC Group
Source: Vega IT · Levi9 · Comtrade · HTEC Group
Industry Challenges Driving Business Analyst Demand in Serbia
Business analysis is where Serbia's IT and banking sectors turn strategy into deliverable change. Join professionals who elicit, model and validate requirements with confidence. Start your BA F&P journey today.
Your Serbia Career TransformationWhere You Stand Today,
And Where BA F&P Certification Takes You
Serbia's IT and banking sectors are expanding fast, and employers increasingly separate certified business analysts from those without recognised credentials. Here is which side of that line the BA F&P pathway puts you on.
Sources: WorldSalaries, Glassdoor, InfoPlate.rs (Serbia) 2025-2026.
How to Get Business Analysis F&P Certified in Serbia
Step-by-Step Certification Process
The Business Analysis certification path in Serbia is a streamlined two-exam track. Complete the 4-day Invensis Learning training, then sit both the Foundation and Practitioner exams (each 40 MCQ / 60 minutes / 65% pass / closed book). On passing both, you earn the Business Analysis Foundation and Practitioner credentials.
Module 3: Strategy Analysis
- The context for strategy
- The definition of strategy (Johnson, Scholes, and Whittington 2008)
- Strategy development
- External environment analysis
- Internal environment analysis
- SWOT analysis
- Executing strategy
Module 4: The Business Analysis Process Model
- An approach to problem-solving
- Stages of the business analysis process model
- Objectives of the process model stages
- Procedure for each process model stage
- Techniques used within each process model stage
Module 5: Investigation Techniques
- Interviews
- Observation
- Workshops
- Scenarios
- Prototyping
- Quantitative approaches
- Documenting the current situation
Module 6: Stakeholder Analysis and Management
- Stakeholder categories and identification
- Analysing stakeholders
- Stakeholder management strategies
- Managing stakeholders
- Understanding stakeholder perspectives
- Business activity models
Module 7: Modelling Business Processes
- Organisational context
- An alternative view of an organisation
- The organisational view of business processes
- Value propositions
- Process models
- Analysing the as-is process model
- Improving business processes (to-be business process)
Module 8: Defining the solution
- Gap analysis
- Introduction to Business Architecture
- Definition of Business Architecture
- Business Architecture techniques
Module 9: Making a Business and Financial Case
- The business case in the project lifecycle
- Identifying options
- Assessing project feasibility
- Structure of a business case
- Investment appraisal
Module 10: Establishing the Requirements
- A Framework for Requirements Engineering
- Actors in requirements engineering
- Requirements elicitation
- Requirements analysis
- Requirements validation
- Documenting and Managing Requirements
- The requirements document
- The requirements catalogue
- Managing requirements
Module 11: Modelling Requirements
- Modelling system functions
- Modelling system data
Module 12: Delivering the Requirements
- Delivering the solution
- Context
- Lifecycles
Module 13: Delivering the Business Solution
- BA's role in the business change lifecycle
- Design stage
- Implementation stage
- Realization stage
Module 1: The Rationale for Business Analysis
- Explain the role of the BA throughout the business change lifecycle
- Understand the scope of the BA role within the context of the range of analysis activities: strategic analysis and definition, business analysis, and IT systems analysis
- Identify three competency areas for a BA: personal qualities, business knowledge, and professional techniques
Module 2: Understanding the Strategic Context
- Apply the MOST technique to analyse the internal environment of an organisation
- Apply the resource audit technique to analyse the internal environment of an organisation.
- Apply the PESTLE technique to analyse the external environment of an organisation
- Apply Porter's Five Forces technique to analyse the external environment of an organisation
- Explain the purpose of a SWOT analysis
- Identify strengths, weaknesses, opportunities, and threats for a given scenario
- Define and explain the relationship between Critical Success Factor, Key Performance Indicator, and Performance Targets.
- Define the elements of the balanced business scorecard and describe how it may be used to identify Critical Success Factors and Key Performance Indicators
Module 3: Understanding the Current Situation
- Identify the generic stakeholder categories defined in the stakeholder wheel
- Identify relevant investigation techniques for a given scenario
- Explain the rationale for taking a holistic view when investigating a business situation
- Interpret the business situation represented in rich pictures, mind maps, and fishbone diagrams
Module 4: Stakeholder Analysis and Management
- In a given scenario, describe stakeholders in terms of their power/influence and level of interest
- Select an appropriate stakeholder management strategy based on the position on the Power/Interest Grid
- Apply the CATWOE technique to explore stakeholder business perspectives.
- Explain different stakeholder business perspectives based on elements of CATWOE to identify similarities and differences in their worldviews
Module 5: Analysing and Modelling Business Activities
- Explain the rationale for building conceptual models of a business situation
- Understand how to construct a conceptual business activity model based on a given scenario
- Understand how the five types of high-level activity within a business activity model (and the dependencies between them) represent a stakeholder's business perspective
- Explain the role of the planning activities in determining performance targets for a business system represented in the business activity model
- Explain the role of the enabling activities, in acquiring and replenishing resources for a business system represented in the business activity model
- Explain the role of the activities in conducting the work of the transformation, as defined in the stakeholder's CATWOE
- Explain the role of monitoring and control activities, in regulating a business system represented in the business activity model
- Explain the three types of business events
- 5n a given business activity model, identify the business events that will be handled by particular business activity
- Explain the rationale for the consensus business activity model
Module 6: Identifying Potential Solutions
- In a given business scenario, distinguish between the different categories of business rules
- Describe the process for carrying out gap analysis by comparing the conceptual business activity model and existing business situation
- Define the components of a new business model
Module 7: Building the Business Case
- Explain the rationale for the development of a business case.
- Describe the contents of a business case
- Interpret a scenario to identify tangible and intangible costs and benefits, risks, and impacts
- Understand the rationale for the development of the financial case and the appraisal techniques
- Explain where a business case sits within the business change lifecycle and the rationale for reviewing it at each stage
Course Curriculum
of the Business Analysis Foundation and Practitioner Certification Training
The Business Analysis F&P curriculum follows the official EXIN BCS Business Analysis Body of Knowledge and covers strategy analysis, the BA process model, investigation techniques, stakeholder analysis, business process modelling, requirements engineering, and the business
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Business Analysis Foundation Course Overview
Module 1: What is Business Analysis?
- The Origins of Business Analysis
- The Development of Business Analysis
- The Scope of Business Analysis Work
- Taking a Holistic Approach
- The Role and Responsibilities of a Business Analyst
Foundational to nearly every question on the exam, since it frames the BA role referenced throughout the paper.
Business Analysis Practitioner Course Overview
Module 1: The Rationale for Business Analysis
- Explain the role of the BA throughout the business change lifecycle
- Understand the scope of the BA role within the context of the range of analysis activities: strategic analysis and definition, business analysis, and IT systems analysis
- Identify three competency areas for a BA: personal qualities, business knowledge, and professional techniques
Builds directly on Foundation-level content, making it one of the fastest modules to master for the Practitioner exam.
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The Business Analysis Skills You Will Build
Across the Foundation and Practitioner Levels
The BA F&P programme develops both foundational knowledge and the applied technique the Practitioner level tests. By the end, you can investigate a business situation, document and model requirements, engage stakeholders and justify a recommended solution in realistic project scenarios.
Investigation and Requirements Elicitation
What you will learn in the BA F&P programme starts here: run interviews, workshops, observation and document analysis to uncover real business needs, then select and justify the right technique for each situation.
Business Process Modelling
Model as-is and to-be processes using BPMN and swimlane diagrams, spot bottlenecks and non-value-added steps, and validate improved process designs with stakeholders.
Stakeholder Analysis and Management
Map stakeholders with power and interest grids and RACI, plan targeted engagement, and handle conflict, resistance and competing interests on complex projects.
Requirements Documentation and Management
Write clear, testable requirements, use cases and user stories, prioritise with MoSCoW, and manage traceability, versioning and change through the delivery lifecycle.
Strategy and Situation Analysis
Apply PESTLE, SWOT and gap analysis to understand the strategic context and current situation, framing the scope of your analysis around real change drivers.
Business Case and Solution Evaluation
Identify and evaluate solution options, quantify costs and benefits, and apply investment appraisal such as NPV, ROI and payback to build a defensible business case.
Business Analysis Foundation and Practitioner Training Modes
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Business Analysis Foundation & Practitioner learning journey.
Business Analysis Classroom Training
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Business Analysis F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.
Official EXIN BCS-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Business Analysis Corporate Group Training
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen business analysis capabilities, improve requirements management practices, and support workforce development through structured learning initiatives. This format is ideal for Business Analysis F&P training for companies in Serbia seeking to build high-performing analysis teams.
Official EXIN BCS-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
Business Analysis Focused 1-to-1 Training
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Business Analysis F&P coaching for professionals seeking individualized support with certification preparation, business analysis techniques, and career development.
Official EXIN BCS-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Business Analysis Live Virtual Training
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
RSD 111740
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Business Analysis F&P training option provides flexibility while maintaining direct engagement with experienced trainers.
Official EXIN BCS-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
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Why Choose Invensis Learning for Your BA F&P Training in Serbia
An Accredited Partner You Can Trust
Invensis Learning delivers the EXIN BCS Business Analysis Foundation and Practitioner programme as an accredited training provider and business analysis training company in Serbia, combining qualified trainers, accredited courseware and flexible delivery to help you prepare for both exams with confidence. Whether you enrol as an individual professional or arrange corporate training for your team in Belgrade, Novi Sad or beyond, you get a structured, practical experience focused on applying business analysis techniques to real work, backed by our ISO 9001:2015 and ISO 27001:2022 certified operations.
- EXIN Accredited Training Provider for the BCS Business Analysis programme
- Qualified, EXIN accredited trainers with real business analysis experience
- Accredited courseware aligned to the EXIN BCS Examination Specifications
- Flexible delivery: live virtual, onsite classroom and corporate group training
- Industry-driven case studies that mirror real project scenarios
- Foundation and Practitioner mock exams and practice questions included
- Dedicated learner support before, during and after training
- Trusted by professionals and organisations across Serbia and worldwide
4
Flexible Learning Modes
98%
First-Attempt Pass Rate
5000+
Accredited Trainers Globally
4.7/5
Rated by Learners Worldwide
ISO 9001:2015 Certified
ISO 27001:2022 Certified
Secure SSL Encryption
Leaders in Training industry for 12+ years
Over 5000 five star reviews
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Business Analysis Foundation and Practitioner Training Locations in Serbia
Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts
Business Analysis Foundation and Practitioner Training Location in Serbia
Hyatt Regency Belgrade, 5, Milentija Popovića, MZ Staro Sajmište, City Municipality Novi Belgrade, Belgrade, City of Belgrade, Central Serbia, 11070, Serbia
Business Analysis Foundation and Practitioner Training Location in Serbia
Hilton Belgrade, 35, Kralja Milana, Belgrade (Vračar), City Municipality of Vračar, City of Belgrade, Central Serbia, 11167, Serbia
Corporate BA Training in Serbia
Upskill Your Team at Scale
- Standardise business analysis practice across your delivery teams
- Customised schedules aligned to team availability and project timelines
- Flexible delivery through onsite, live virtual, hybrid or blended formats
- EXIN accredited trainers with banking, fintech and IT delivery experience
- Role-based case studies drawn from real Serbian project contexts
- Dedicated coordination and progress tracking for group programmes
- Scalable delivery for teams across Belgrade, Novi Sad, Nis and beyond
Trusted by Leading Enterprises in Serbia
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Frequently Asked Questions
Here's everything you may ask...
Yes. Business analysis is one of Serbia's fastest-growing professional tracks, with analysts averaging around RSD 2.05M a year and senior roles paying far more. The BA F&P pathway gives you two internationally recognised, BCS quality-assured credentials that employers in IT services, banking and fintech value.