Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
Starts from
RSD 73990
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Belgrade. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
CSM has become a baseline credential for agile delivery roles across Belgrade, valued by IT services firms, nearshoring providers, banks and global development centres that deliver for Western European clients. As Serbia's ICT sector sets export records and agile becomes the default way of working, certified Scrum Masters are in demand from entry level through to Agile Coach. Here is what the Belgrade market is telling us right now.
CSM is more than a certificate. It is a career step for professionals who want to lead agile teams. Join Scrum Masters across Belgrade who turn framework knowledge into better delivery. Start your journey today.
Belgrade's ICT sector is expanding on record exports and nearshore demand, and employers increasingly separate certified Scrum Masters from those who have only picked up agile on the job. Here is which side of that line you want to be on.
Sources: worldsalaries, InfoPlate, Glassdoor (Serbia) 2025-2026.
The path to online CSM certification in Belgrade is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
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Foundational to nearly every question on the exam, best mastered early.
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This CSM course teaches you the full Scrum framework and the servant-leadership skills a Scrum Master applies day to day. By the end, you can facilitate sprints, coach a Scrum team, and manage the artefacts and events that keep delivery transparent and adaptive, all aligned to the 2020 Scrum Guide.
Understand the empirical foundation of Scrum and its three pillars of transparency, inspection and adaptation, and why Scrum thrives in complex work. You will be able to explain how the framework helps teams inspect and adapt every sprint.
Apply commitment, focus, openness, respect and courage to build trust and psychological safety. You will learn how a Scrum Master models these values so teams communicate honestly and improve continuously.
Learn how the Scrum Master, Product Owner and Developers work as one self-managing, cross-functional team. You will be able to coach self-management, reduce handoffs and clarify accountabilities across the team.
Facilitate Sprint Planning, the Daily Scrum, Sprint Review and Retrospective within the Sprint, keeping each event purposeful and inside its timebox. You will practise facilitation techniques that surface real improvements.
Work with the Product Backlog, Sprint Backlog and Increment, and their commitments: the Product Goal, Sprint Goal and Definition of Done. You will learn to keep work transparent and hold a shared standard of quality.
Apply servant leadership to serve the team, the Product Owner and the wider organisation. You will practise coaching, impediment removal and stakeholder facilitation that move teams toward high-value increments.
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Belgrade format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Akiance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Belgrade seeking to strengthen Agile delivery and team collaboration across the organization.
Official Scrum Akiance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Belgrade for professionals seeking individualized support and focused learning guidance.
Official Scrum Akiance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
RSD 73990
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Belgrade option enables professionals to participate from any location.
Official Scrum Akiance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
As a trusted CSM training company in Belgrade, Invensis Learning delivers Scrum Alliance aligned CSM training for professionals and teams across Belgrade who want to build agile delivery capability and earn a globally recognised credential. Our programmes combine Certified Scrum Trainers, flexible live virtual and onsite formats, structured courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and a clear path from training to certification.
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CSM Training Location in Belgrade
Hyatt Regency Belgrade, 5, Milentija Popovića, MZ Staro Sajmište, City Municipality Novi Belgrade, Belgrade, City of Belgrade, Central Serbia, 11070, Serbia
CSM Training Location in Belgrade
Hilton Belgrade, 35, Kralja Milana, Belgrade (Vračar), City Municipality of Vračar, City of Belgrade, Central Serbia, 11167, Serbia
Passed the Exam and Improved My Retros
"The CSM course finally connected the Scrum mechanics I used daily with the theory and values behind them. The trainer's facilitation exercises changed how I run retrospectives, and I passed the Scrum Alliance exam the same week."
Milos Jovanovic
Scrum Master
0/0
A Confident Step into the Scrum Master Role
"I moved from development into a Scrum Master role after this training. The sessions on servant leadership and impediment removal gave me the confidence to lead my team's sprints and support the Product Owner."
Ana Petrovic
Software Developer
0/0
Practical and Directly Applicable
"Clear, practical and well paced. The case studies on Sprint Planning and the Definition of Done were directly useful on my nearshore project, and the trainer answered every question."
Nikola Ilic
QA Engineer
0/0
Consistent Scrum Across Our Teams
"We trained a full delivery squad and now run Scrum consistently across teams. Sprint predictability and stakeholder communication improved within a couple of sprints."
Jelena Markovic
Delivery Manager, IT Services
0/0
Standardised Our Agile Delivery
"The corporate CSM programme standardised how our teams facilitate events and manage backlogs. It was tailored to our delivery context and the trainer was excellent throughout."
Stefan Nikolic
Head of Engineering, Fintech
0/0
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Invensis Learning delivers industry-leading Certified ScrumMaster (CSM) training solutions tailored for individuals and organizations.
CSM, the Certified ScrumMaster credential, is Scrum Alliance's entry-level Scrum Master certification. It validates your grasp of the Scrum framework and the Scrum Master role, and it suits aspiring Scrum Masters, developers, testers and project managers moving into agile delivery.