Module 2: Enhanced ITIL Service Value System (SVS)
- Evolution of the Service Value System in Version 5
- Updated governance approaches
- How guiding principles apply in AI-enabled environments
- Value chain activities enhancements
Starts from
THB 16530
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Fast Track from ITIL 4 to ITIL 5
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Thailand, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.
8 hours of instructor-led training
8 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Bridge Digital Courseware
Practice questions, mock assessments and revision materials
PeopleCert ITIL V5 Foundation Bridge exam voucher
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL (Version 5) Foundation Bridge Training Course
Do You Qualify for the ITIL (Version 5) Foundation Bridge Exam?
Benefits for You and Your Team
The ITIL Foundation Bridge (Version 5) exam tests only what is new and changed in ITIL (Version 5) relative to ITIL 4. Existing ITIL 4 knowledge is assumed as the baseline and is not re-tested. The exam covers the five topic areas PeopleCert publishes for the Bridge: key enhancements in ITIL (Version 5), digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL (Version 5) in practice. Through a combination of multiple-choice questions, candidates are tested on their understanding of the differences between ITIL 4 and ITIL (Version 5).
IT Service Manager
ITSM Practitioner
Service Desk Lead
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
ITIL-certified Professional
Roles, Demand and Pay
ITIL remains the common service management language across Thailand's banks, telecoms, IT services firms and government agencies, so an up-to-date ITIL 5 credential keeps you visible for the roles that matter. Demand runs from service desk and incident management through to service delivery and IT service management leadership, and here is what the market is showing right now.
Designation
ITIL (Version 5) Foundation Bridge Certified Professionals in Thailand : Salary Insights and Trends
Hiring Companies in Thailand
Jobsdb · PayScale (Thailand) 2026
Source: True Corporation · AIS · Central Group · IBM Thailand
An up-to-date ITIL credential keeps you and your team ready for Thailand's digital service economy. Move to ITIL 5 with Invensis Learning and stay current. Start today.
Thailand's IT service employers are steadily moving to the current edition of ITIL, and they increasingly separate professionals with a live, up-to-date credential from those holding an older one. Here is which side of that line you want to be on.
Sources: PayScale, Glassdoor, Jobsdb (Thailand) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation Bridge path in Thailand is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.
of the ITIL (Version 5) Foundation Bridge Certification Training
The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.
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With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.
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New and Updated ITIL 5 Concepts
You will learn what is new, changed and updated in ITIL 5 compared with ITIL 4, across the five official topic areas. The Bridge builds targeted capability quickly, so you can apply the latest ITIL concepts in your own service management role.
Recognise what has changed since ITIL 4, including new structural updates, refined concepts and updated terminology, so you can communicate confidently in an ITIL 5 environment.
Work with the ITIL 5 product and service lifecycle, from Discovery and Design through Build, Operation, and Delivery and Support, as the organising structure for digital service management.
Understand how ITIL 5 addresses modern digital, cloud and AI-enabled environments, and how growing complexity shapes the management of digital products and services.
Apply value stream mapping and management and the evolved ITIL Value System to connect strategy to delivery and track measurable, outcome-focused results.
Use the new, renamed and redefined terminology and core concepts of ITIL 5 to collaborate clearly with teams, partners and stakeholders at different stages of adoption.
Fold the enhanced value co-creation model and updated practices into your existing ITIL 4 knowledge to improve collaboration, performance and service outcomes.
for Professionals and Teams
We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations looking to upgrade employee knowledge to the latest ITIL framework, standardise service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customised to organisational requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customised coaching support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
THB 16530
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.
Your Trusted ITSM Partner
As a trusted ITIL 5 Foundation Bridge training company in Thailand, Invensis Learning is a PeopleCert Accredited Training Organization delivering the ITIL 5 Foundation Bridge as a focused, instructor-led programme for individuals and teams across Thailand. Our courses combine accredited trainers, AXELOS-aligned courseware, flexible delivery and dedicated learner support. Whether you enrol as an individual or arrange corporate training for your team, you get a professional learning experience built around practical understanding, exam readiness and real workplace application.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL V5 Foundation Bridge Training Location in Thailand
Four Seasons Resort Koh Samui, 219 Moo 5 Surat Thani Angthong, 84140, Thailand
ITIL V5 Foundation Bridge Training Location in Thailand
Silavadee Resort, 208/66 Ko Samui District, Surat Thani 84310, Thailand
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"My instructor Amol was great! I appreciated the real life examples he was able to share that made the framework and tools relevant."
"The course was delivered very well by Vivek. The one 2 one format really helped."
"The resources are very helpful and my trainer, Pritesh Shah was knowledgeable and made sure the class understood all concepts with patience and extra attention to detail."
"PD has been helpful to us during the course duration. He is elaborating the concepts and will not move to the next topic until we understood the topic concerned. He is also proactive in asking questions to ensure we are listening and following the discussion."
"Instructor is well aware of the subject and made the training tailored to my experience. Recommended :) "
"The 1st day was good. But not very satisfied with the 2nd day. "
"It was a great learning experience with Mr Alex whose approach was very good throughout the course. Maintained a very good pace."
""Despite being the sole participant on the day of the course, I was thoroughly impressed by the quality of the experience. The instructor conducted the session in a remarkably friendly and professional manner, ensuring that the content was perfectly tailored to my individual needs and learning style. The personalized attention I received made the course feel like a one-on-one coaching session, which greatly enhanced my overall learning experience. I would highly recommend this course to anyone looking for a flexible and attentive learning environment."

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ITIL (Version 5) Foundation Bridge training for individuals and teams. Select a city in Thailand to view upcoming dates, formats and pricing.
Here's everything you may ask...
The ITIL 5 Foundation Bridge is a transition qualification from AXELOS (PeopleCert) that updates ITIL 4 Foundation holders to the current fifth edition of ITIL. It focuses only on what is new and changed in ITIL 5, so you gain the ITIL 5 Foundation credential without repeating ITIL 4 content.
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