From Study to Certified
Build current, digital-era IT service management skills with instructor-led ITIL Version 5 Foundation certification training in Thailand. Aligned to AXELOS ITIL Version 5.0 and delivered by PeopleCert-accredited trainers, this programme prepares IT and business professionals for the 40-question Foundation exam and the modern ITIL Value System, with no prior ITIL experience required.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
5K+ already enrolled
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Starts from
THB 46590
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Thailand, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation training helps IT and business professionals gain the current, digital-era service management knowledge that employers across Thailand now expect. It suits practitioners upgrading from ITIL 4, IT staff new to the framework, and digital product managers. Whether you work in support, operations, product or delivery, the credential validates that you understand how modern organisations create and continually improve value through digital products and services.
If you want a recognised entry point into IT service management with a clear path to advanced ITIL 5 qualifications, this is a strong first step. You gain framework fluency, structured exam preparation, and a credential that travels across sectors and borders.
For Organizations
ITIL 5 Foundation group training helps organisations build modern service management capability by giving teams a shared, current-edition framework. The training can be delivered for IT departments, service desks, operations groups or product teams. For organisations connecting digital delivery to customer value, ITIL 5 provides a scalable, flexible way to standardise practice and improve outcomes.
If your teams manage digital services without a common method, ITIL 5 Foundation training creates a shared service management language. People gain a consistent approach to value co-creation, continual improvement and value stream management.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
ITIL 5 Foundation has quickly become a sought-after credential across Thailand's technology, banking, telecom and retail sectors, where employers are modernising IT service delivery. As Bangkok's enterprises adopt cloud, AI and digital products, demand is rising for professionals who can manage services the ITIL way. Roles range from service desk analyst to IT service manager and IT operations manager, and here is what the Thai market is telling us right now.
ITIL 5 Foundation is more than a credential. It is a career step for professionals who manage modern digital services. Join those who connect IT delivery to customer value. Start your journey today.
Your Thailand Career TransformationThailand's digital economy is expanding fast across banking, telecom, retail and manufacturing, and employers increasingly separate professionals who manage services the modern ITIL way from those who do not. Here is which side of that line you want to be on.
Sources: Glassdoor, PayScale, WorldSalaries (Thailand) 2026.
The ITIL V5 Foundation certification path in Thailand is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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In this ITIL 5 Foundation course you will learn to manage digital products and services across their full lifecycle, apply the ITIL Value System, and use the seven guiding principles to improve service delivery. By the end, you will be ready for the ITIL 5-F exam and able to contribute to modern service management at work.
Understand what distinguishes digital products and services from traditional IT services, how value is created in digital environments, and how products and services are managed across their lifecycle.
Learn how value is co-created between providers, consumers and stakeholders by weighing outcomes, costs, risks, experience and sustainability, moving from output-focused to outcome-focused delivery.
Work across Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers, and see why neglecting any one dimension creates risk.
Explore how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement as one integrated system.
Apply focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think and work holistically, keep it simple and practical, and optimise and automate.
Understand the purpose of each lifecycle activity, from discovery and design through build, operation, delivery and support, and how they work together to create value.
Learn the role of ITIL 5 management practices and official practice guides in enabling consistent, effective ways of working that adapt to your organisation's context.
Use the continual improvement model and Value Stream Mapping and Management to identify waste, improve flow and visibility, and lift outcomes across digital products and services.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
THB 46590
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Invensis Learning delivers ITIL 5 Foundation training as a PeopleCert Accredited Training Organization, aligned to the official AXELOS ITIL Version 5.0 syllabus. Learners in Thailand get PeopleCert-accredited trainers, structured courseware, practice questions and mock exams, and flexible live online or onsite delivery. Whether you enrol as an individual or arrange training for your team, our ISO 9001:2015 and ISO 27001:2022 certified processes give you a consistent, secure and results-focused learning experience built to help you pass with confidence. As a trusted ITIL Version 5 Foundation training company in Thailand, Invensis Learning supports every learner from enrolment through to exam day.
12M+
Hours of Training Delivered
4
Flexible Learning Modes
98%
First-Attempt Pass Rate
5000+
Accredited Trainers Globally
ISO 9001:2015 Certified
ISO 27001:2022 Certified
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Leaders in Training industry for 12+ years
Over 5000 five star reviews
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ITIL Version 5 Foundation Training Location in Thailand
Four Seasons Resort Koh Samui, 219 Moo 5 Surat Thani Angthong, 84140, Thailand
ITIL Version 5 Foundation Training Location in Thailand
Silavadee Resort, 208/66 Ko Samui District, Surat Thani 84310, Thailand
Leading Organisations
Passed First Time and Applying It at Work
"The trainer made the ITIL Value System and value streams genuinely easy to follow. I passed the ITIL 5 Foundation exam on my first attempt and now use the guiding principles with my support team every week."
Somchai Prasert
IT Support Lead
0/0
Beginner-Friendly and Practical
"As someone new to ITIL, I was worried it would be too theoretical. The mock exams and clear explanations of the product and service lifecycle helped me understand how everything fits together. Highly recommended for beginners."
Nattaya Chaiyo
Service Desk Analyst
0/0
Concepts I Could Use Straight Away
"Good balance of concepts and real examples. The continual improvement model and the four dimensions changed how I look at our operations. The live online sessions fit well around my work schedule."
Preecha Wong
IT Operations Coordinator
0/0
A Shared Framework Across Our Team
"We trained a full service management team on ITIL Version 5.0. The onsite delivery and role-based examples meant everyone left speaking the same language. Incident and change handling improved noticeably within a quarter."
Wanida Suksan
L&D Manager, Telecommunications Sector
0/0
Smooth, Well-Run Corporate Programme
"Invensis Learning coordinated a smooth corporate programme for our IT division. The accredited trainers and flexible scheduling made it easy to certify people without disrupting delivery. Strong support throughout."
Anon Ratanakul
Head of IT Service Delivery, Banking Sector
0/0
4.6
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Locations Worldwide
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Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS, with exams delivered by PeopleCert. It introduces digital product and service management, the ITIL Value System, the product and service lifecycle, and the practices that help organisations create and improve value.