Is ITIL 5 Foundation worth it for professionals in Thailand?

Yes. ITIL 5 Foundation is recognised by IT, banking and telecom employers across Thailand that are modernising service delivery. It validates current-edition service management knowledge and opens roles from service desk analyst to IT service and operations manager.

How is ITIL 5 different from ITIL 4?

ITIL 5 (Version 5.0) is the fifth iteration of ITIL. It adds an explicit focus on digital product and service management, the product and service lifecycle, and Value Stream Mapping and Management, with an updated ITIL Value System and a stronger digital-era, value co-creation focus.

Who should take ITIL 5 Foundation?

It suits IT professionals new to ITIL, practitioners upgrading from ITIL 4, digital product managers, and business professionals who work with digital service teams. DevOps, Agile and SRE practitioners also benefit from its value stream and improvement focus.

How long is the ITIL 5 Foundation certification valid?

ITIL 5 Foundation is valid for three years. You renew it by earning 60 CPD (Continuing Professional Development) points within each three-year cycle. Verify current renewal options at peoplecert.org.

Do I need ITIL 4 before taking ITIL 5 Foundation?

No. ITIL 5 Foundation has no formal prerequisites and is open to all, regardless of education, experience or prior ITIL knowledge. ITIL 4 holders will find some familiar concepts, but it is not required.

How much does ITIL 5 Foundation training cost in Thailand?

Training fees vary by format (live virtual, onsite or corporate group) and are quoted on request. The PeopleCert exam fee is billed separately and varies by region and channel. Talk to a learning advisor for a tailored quote.

What is included in the ITIL 5 Foundation course fee?

The fee typically includes ITIL 5-aligned courseware, practice questions, mock exams, and learner support. An exam voucher is often bundled with accredited training. Request a quote to confirm exactly what is included for your chosen format.

Is the exam fee included in the training price?

It depends on the package. The PeopleCert exam is often bundled with accredited training, but pricing varies by region and purchasing channel. Ask us for a quote and we will confirm whether the exam voucher is included.

Do you offer group or corporate discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for IT departments, service desks and operations teams. Contact us for a tailored group quote.

What payment methods and instalment options are available?

We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

What is the format of the ITIL 5 Foundation exam?

The ITIL 5 Foundation exam is closed book, with single-answer multiple-choice questions, based on the ITIL Version 5.0 syllabus from PeopleCert. It covers nine topic areas at knowledge and comprehension level.

How many questions are on the exam and how long is it?

The exam has 40 questions and lasts 60 minutes (one hour). It is delivered as single-answer multiple-choice questions in a closed-book format.

What is the passing score for ITIL 5 Foundation?

The passing score is 65 percent, which means you need at least 26 of the 40 questions correct. Our training includes mock exams to help you reach that mark comfortably.

Where can I take the ITIL 5 Foundation exam?

You can take it online via PeopleCert online proctoring, or at a PeopleCert authorised test centre. The exam is usually arranged through your accredited training provider.

What if I do not pass on the first attempt?

You can re-sit the exam; verify the current re-sit policy at peoplecert.org. Our training includes practice questions, full-length mock exams and first-attempt guidance so you are well prepared before exam day.

Which edition is the exam based on?

The exam is based on ITIL Version 5.0, the current edition of ITIL from AXELOS, with examinations delivered by PeopleCert. Our courseware is aligned to this official syllabus.

What topics does the ITIL 5 Foundation course cover?

The course covers nine areas: digital product and service management concepts, value co-creation, the four dimensions, the ITIL Value System, the seven guiding principles, the product and service lifecycle, ITIL's management practices, continual improvement, and Value Stream Mapping and Management.

Are practice tests and mock exams included?

Yes. The programme includes practice questions and full-length mock exams aligned to the 40-question, 60-minute format, plus topic-wise quizzes to help you identify weak areas and build exam readiness.

Do I need prior experience or an IT background?

No. ITIL 5 Foundation is designed to be accessible to both IT and business professionals, with no prerequisites. The course starts from core concepts, so beginners and experienced staff can both follow it comfortably.

Is the courseware aligned to the latest ITIL version?

Yes. The courseware is aligned to the official AXELOS ITIL Version 5.0 syllabus, the current edition, and is delivered by PeopleCert-accredited trainers.

How soon can I start and how do I enrol?

You can enrol through the Invensis Learning website. Choose your format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches or talk to a learning advisor to get started.

What training formats are available?

We offer live online (online instructor-led) training, onsite classroom training, and customised corporate group training, so you can choose the format that best fits your schedule and learning style.

How long is the ITIL 5 Foundation training?

The programme runs for 16 hours, typically delivered over two full days or four half-days. This covers all nine Foundation topic areas and prepares you for the exam.

Can I reschedule or transfer my enrolment to another batch?

Yes. Flexi options let you reschedule or transfer to another batch, and selected plans let you attend the training again. Contact support to arrange this.

What is the refund or cancellation policy?

Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.

ITIL 5 Foundation Certification Training in Thailand

From Study to Certified

Build current, digital-era IT service management skills with instructor-led ITIL Version 5 Foundation certification training in Thailand. Aligned to AXELOS ITIL Version 5.0 and delivered by PeopleCert-accredited trainers, this programme prepares IT and business professionals for the 40-question Foundation exam and the modern ITIL Value System, with no prior ITIL experience required.

Flexible

Training Schedules

Instructor-led

Mode

Hours

PDUs

5K+ already enrolled

4.5 (24+ Reviews)

100% Money-back Guarantee*

Want to Train Your Team?

Build Modern IT Service Skills with ITIL 5 in Thailand

Starts from

THB 46590

What Is the ITIL 5 Foundation Certification?

Your Entry into Digital Service Management

ITIL 5 Foundation certification training in Thailand gives IT and business professionals the current, digital-era grounding in IT service management that employers now expect. The ITIL 5 Foundation (ITIL 5-F) is the entry-level qualification in the ITIL 5 scheme from AXELOS, with examinations delivered by PeopleCert, and it introduces digital product and service management, the ITIL Value System, and the product and service lifecycle.

Based on ITIL Version 5.0, the current edition of the world's most widely adopted service management framework, the credential covers value co-creation, the four dimensions of product and service management, the seven guiding principles, management practices, continual improvement, and Value Stream Mapping and Management. There are no formal prerequisites, so it suits practitioners moving up from ITIL 4, IT staff new to the framework, and digital product managers alike.

Across Bangkok and Thailand's fast-growing technology, banking and telecom sectors, ITIL 5-F signals that you can help organisations create, deliver and continually improve value in modern digital environments. Start your ITIL 5 journey with Invensis Learning and prepare with confidence for the 40-question PeopleCert exam.

Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Thailand, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

Next: What's Included

What's Included in Your ITIL V5 Foundation Training

2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.

Next: Course Highlights

Key Highlights

of the ITIL Version 5 Foundation Training Course

End-to-End Learning and Certification Readiness

Structured ITIL 5 Foundation certification training in Thailand designed to help learners
Guided preparation support for professionals pursuing the ITIL 5 Foundation certification programme in Thailand
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organised course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Thailand

Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customised enterprise learning programs
Options include live virtual classroom training, onsite training, self-paced learning, or customised group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured ITIL 5 Foundation exam prep training in Thailand
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Thailand
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organisational capability development through a Corporate ITIL 5 Foundation training programme designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

Next: Eligibility Criteria

ITIL V5 Foundation Certification Eligibility in Thailand

Do You Qualify for the ITIL V5 Foundation Exam?

ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

No formal prerequisites - open to anyone interested in IT service management.
Suitable for IT professionals, service desk and support staff, and ITSM practitioners.
Useful for managers and business stakeholders who interact with IT services.
A basic familiarity with IT services is helpful but not required.

Next: Benefits

Why ITIL 5 Foundation Is Worth Earning in 2026

Value for Professionals and Teams

For Individuals

ITIL 5 Foundation training helps IT and business professionals gain the current, digital-era service management knowledge that employers across Thailand now expect. It suits practitioners upgrading from ITIL 4, IT staff new to the framework, and digital product managers. Whether you work in support, operations, product or delivery, the credential validates that you understand how modern organisations create and continually improve value through digital products and services.

If you want a recognised entry point into IT service management with a clear path to advanced ITIL 5 qualifications, this is a strong first step. You gain framework fluency, structured exam preparation, and a credential that travels across sectors and borders.

Earn a globally recognised, current-edition credential from AXELOS and PeopleCert
Stand out for IT service management roles across Thailand's growing digital economy
Master the modern ITIL Value System and digital product and service management
Prepare with confidence for the 40-question ITIL 5 Foundation exam
Build a base for higher ITIL 5 qualifications and career progression
Speak a common service management language valued by employers worldwide
Start where you are, as no prior ITIL experience is required
Apply value stream and continual improvement skills from day one

For Organizations

ITIL 5 Foundation group training helps organisations build modern service management capability by giving teams a shared, current-edition framework. The training can be delivered for IT departments, service desks, operations groups or product teams. For organisations connecting digital delivery to customer value, ITIL 5 provides a scalable, flexible way to standardise practice and improve outcomes.

If your teams manage digital services without a common method, ITIL 5 Foundation training creates a shared service management language. People gain a consistent approach to value co-creation, continual improvement and value stream management.

Standardise service management practice across IT teams and business units
Align digital products and services with customer value and outcomes
Improve incident, problem and change handling with a shared framework
Build a continual improvement culture across the organisation
Reduce service disruption and rework through better value streams
Support digital transformation with a common ITIL vocabulary
Upskill whole teams with flexible onsite or live virtual delivery
Strengthen in-house service management capability and retention

Next: Exam Format

ITIL V5 Foundation Exam Format in ThailandWhat to expect on exam day

The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.

Exam Component	Details
Exam Name	ITIL V5 Foundation
Conducted By	PeopleCert
Exam Duration	60 minutes
Number of Questions	40 multiple-choice questions
Passing Score	65% (26 of 40 correct)
Exam Format	Multiple-choice, closed book; online proctored or test centre
Testing Basis	ITIL V5 Foundation syllabus
Testing Format	PeopleCert online proctored or test centre
Book	Closed book
Certificate Validity	3 years; renew via PeopleCert Plus CPD, another course in the same product suite, or retaking the exam

Next: Certification Cost

ITIL V5 Foundation Certification Cost in Thailand

The total cost of getting ITIL V5 Foundation certified in Thailand includes the training fee and the certification exam fee.

Training Cost Includes:

Accredited ITIL 5 Foundation certification training in Thailand delivered by experienced service management instructors
Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
Comprehensive study materials covering the ITIL Value System, the Product and Service Lifecycle, Guiding Principles, the Continual Improvement Model, value stream mapping and management, and key ITIL practices
Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
Expert guidance throughout the learning journey, including exam preparation strategies and revision support
The ITIL Version 5 Foundation training cost in Thailand is THB 46590

Exam Cost:

PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
PeopleCert online proctored or test centre delivery
ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert Plus CPD, another course in the same product suite, or retaking the exam)

Next: Who Can Take

Who Should Take ITIL V5 Foundation Certification Training in Thailand?

IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager

Career Paths ITIL Foundation Opens in Thailand

In-Demand IT Roles

ITIL 5 Foundation has quickly become a sought-after credential across Thailand's technology, banking, telecom and retail sectors, where employers are modernising IT service delivery. As Bangkok's enterprises adopt cloud, AI and digital products, demand is rising for professionals who can manage services the ITIL way. Roles range from service desk analyst to IT service manager and IT operations manager, and here is what the Thai market is telling us right now.

฿1.5M

Average IT service manager salary, Thailand

per year, Glassdoor 2026

฿1.3M

Help desk / service desk manager, Thailand

average, WorldSalaries 2026

6,500+

Open IT roles listed, Thailand

Glassdoor 2026

฿1.0M

Average IT manager salary, Thailand

PayScale 2026

Sectors Hiring

—IT Services, Software and Global Capability Centres
—Banking, Financial Services and Insurance
—Telecommunications and Digital Platforms
—Retail, E-commerce and Consumer Goods
—Manufacturing and Smart Industry
—Government and Public Sector Digital Programmes

Demand Drivers

—Accelerating cloud, AI and digital-product adoption in Bangkok
—Banks and telecoms modernising IT service delivery
—Rising demand for certified service management talent
—Shift from legacy ITIL versions to ITIL Version 5.0
—Pressure to tie IT spend to measurable business value
—Growth of e-commerce and always-on digital services

Sources: Glassdoor, PayScale, WorldSalaries, JobsDB, Michael Page (Thailand) 2026.

Designation

ITIL Version 5 Foundation Certified Professionals in Thailand : Salary Insights and Trends

Hiring Companies in Thailand

฿300K

Min

฿480K

Average

฿780K

Max

PayScale · JobsDB · Glassdoor (Thailand) 2026

AISTrue CorporationAgodaSCB

Source: AIS · True Corporation · Agoda · SCB

Why Digital Service Skills Are in Demand in Thailand

Rapid Digital Transformation

Thai banks, telecoms and retailers are digitising fast, but without structured service management, digital products fail to deliver. ITIL 5's product and service lifecycle closes that gap.

ITIL 5 builds digital product and service management skills

Cloud and AI Outpacing Governance

Bangkok organisations adopt cloud and AI faster than they can govern the services around them. ITIL 5's four dimensions and Value System bring order to that complexity.

ITIL 5 builds value system and governance skills

Rising Customer Experience Demands

Thai consumers expect always-on digital services, so reliability matters. Value co-creation and continual improvement help teams deliver consistent, outcome-focused experiences.

ITIL 5 builds value co-creation and improvement skills

Service Management Skills Shortage

Thailand has a deep IT talent pool but few professionals certified in the current ITIL edition. ITIL 5 Foundation holders stand out to employers modernising service delivery.

ITIL 5-F makes certified professionals stand out

Fragmented, Siloed IT Operations

Many enterprises run siloed support and operations functions with poor visibility. Value Stream Mapping and Management improves flow, reduces waste and makes work visible.

ITIL 5 builds value stream mapping skills

Pressure to Prove IT Value

Boards want IT spend tied to business outcomes. ITIL 5's focus on value co-creation equips professionals to show how digital products and services create measurable value.

ITIL 5 builds skills to demonstrate value

Sources: Glassdoor, JobsDB, Michael Page, Robert Walters (Thailand) 2026; industry technology outlook reports.

ITIL 5 Foundation is more than a credential. It is a career step for professionals who manage modern digital services. Join those who connect IT delivery to customer value. Start your journey today.

Your Thailand Career Transformation

Your Career Before and After ITIL 5 Foundation

The Shift Certification Delivers

Thailand's digital economy is expanding fast across banking, telecom, retail and manufacturing, and employers increasingly separate professionals who manage services the modern ITIL way from those who do not. Here is which side of that line you want to be on.

Today

Salary and level capped without a current, recognised service management credential

After ITIL 5-F

IT service manager roles in Thailand average around ฿1.5M a year, with senior operations bands reaching higher

Today

Passed over for roles that list ITIL among their requirements

After ITIL 5-F

Eligible for service desk, service and operations manager roles across Thai IT, banking and telecom employers

Today

Confident in tools, but not in the modern ITIL framework employers now use

After ITIL 5-F

Fluent in ITIL Version 5.0, the ITIL Value System and value stream management

You earn your ITIL 5 Foundation

Before

Service management skills learned on the job, with no formal proof

Now you have

A current-edition ITIL credential recognised by employers in Thailand and worldwide

Before

Knowledge tied to older ITIL versions, or to no framework at all

Now you have

Command of ITIL 5's digital product and service management approach

Before

Limited recognition when changing employer or sector

Now you have

A portable credential that travels across industries and countries

Before

Improvement that happens ad hoc, without a shared method

Now you have

A structured continual improvement and value stream toolkit

"The gap between running IT and managing digital services the ITIL way is now a recognised credential, and the employers that matter already know it."

Join the professionals who trained with Invensis Learning and made the shift.

Sources: Glassdoor, PayScale, WorldSalaries (Thailand) 2026.

How to Get ITIL V5 Founfdation Certified in Thailand

Step-by-Step Certification Process

The ITIL V5 Foundation certification path in Thailand is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

Step 1

Enrol in the 2-Day ITIL V5 Foundation Course

Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 3

Schedule Your Exam

The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test centre.

Step 4

Sit the ITIL V5 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test centre.

Step 5

Earn Your ITIL V5 Foundation Certificate

After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

Step 6

Maintain and Progress Your Certification

ITIL certificates are valid for 3 years; renew via PeopleCert Plus CPD, another course in the same product suite, or retaking the exam. From here you can progress toward higher ITIL designations.

Course Curriculum

of the ITIL Version 5 Foundation Certification Training

The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

100% Secure and Safe download

Module 1: Key ITIL Terms & Definitions

Digital products and digital services
Products, services, and service offerings
Value co-creation
Utility and warranty
Outputs vs outcomes
Costs and risks
Continual improvement
Service relationships and SLAs

Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

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The Service Management Skills You Will Gain

Aligned to ITIL Version 5.0

In this ITIL 5 Foundation course you will learn to manage digital products and services across their full lifecycle, apply the ITIL Value System, and use the seven guiding principles to improve service delivery. By the end, you will be ready for the ITIL 5-F exam and able to contribute to modern service management at work.

Frame IT Work as Digital Products and Services

Understand what distinguishes digital products and services from traditional IT services, how value is created in digital environments, and how products and services are managed across their lifecycle.

Co-Create Value with Customers and Stakeholders

Learn how value is co-created between providers, consumers and stakeholders by weighing outcomes, costs, risks, experience and sustainability, moving from output-focused to outcome-focused delivery.

Apply the Four Dimensions Holistically

Work across Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers, and see why neglecting any one dimension creates risk.

Navigate the ITIL Value System

Explore how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement as one integrated system.

Use the Seven ITIL Guiding Principles

Apply focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think and work holistically, keep it simple and practical, and optimise and automate.

Manage the Product and Service Lifecycle

Understand the purpose of each lifecycle activity, from discovery and design through build, operation, delivery and support, and how they work together to create value.

Apply Core ITIL Management Practices

Learn the role of ITIL 5 management practices and official practice guides in enabling consistent, effective ways of working that adapt to your organisation's context.

Drive Continual Improvement and Value Stream Flow

Use the continual improvement model and Value Stream Mapping and Management to identify waste, improve flow and visibility, and lift outcomes across digital products and services.

ITIL V5 Foundation Certification Training Modes

for Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

ITIL V5 Foundation Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

ITIL V5 Foundation Corporate Group Training

Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

ITIL V5 Foundation Focused 1-to-1 Training

One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

ITIL V5 Foundation Live Virtual Training

Live online instructor-led sessions

Interactive discussions and virtual activities

Expert guidance from experienced trainers

Practice assessments and revision support

Dedicated Q&A sessions for concept clarification

Fixed schedules for accountability and momentum

Small batch sizes for personalized attention

Access from any location with internet connectivity

Starts from

THB 46590

Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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Choose Invensis Learning for ITIL 5 Foundation in Thailand

Accredited, Expert-Led and Flexible

Invensis Learning delivers ITIL 5 Foundation training as a PeopleCert Accredited Training Organization, aligned to the official AXELOS ITIL Version 5.0 syllabus. Learners in Thailand get PeopleCert-accredited trainers, structured courseware, practice questions and mock exams, and flexible live online or onsite delivery. Whether you enrol as an individual or arrange training for your team, our ISO 9001:2015 and ISO 27001:2022 certified processes give you a consistent, secure and results-focused learning experience built to help you pass with confidence. As a trusted ITIL Version 5 Foundation training company in Thailand, Invensis Learning supports every learner from enrolment through to exam day.

PeopleCert Accredited Training Organization delivering official ITIL 5 Foundation courseware
Experienced, PeopleCert-accredited trainers with real service management expertise
Flexible live online (online instructor-led) and onsite classroom formats
Structured courseware, practice questions and full-length mock exams
ISO 9001:2015 and ISO 27001:2022 certified training and security processes
Guidance to help you clear the ITIL 5 Foundation exam on your first attempt
Dedicated learner support before, during and after training
Corporate group training delivered across Thailand and worldwide

12M+

Hours of Training Delivered

Flexible Learning Modes

98%

First-Attempt Pass Rate

5000+

Accredited Trainers Globally

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

ITIL Version 5 Foundation Training Locations in Thailand

Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

ITIL Version 5 Foundation Training Location in Thailand

Four Seasons Resort Koh Samui, 219 Moo 5 Surat Thani Angthong, 84140, Thailand

ITIL Version 5 Foundation Training Location in Thailand

Silavadee Resort, 208/66 Ko Samui District, Surat Thani 84310, Thailand

Corporate ITIL 5 Foundation Training in Thailand

Upskill IT Teams

Customised ITIL 5 Foundation training for teams of any size
Flexible onsite, live virtual or hybrid delivery in Thailand
Schedules aligned to your team's availability and workload
Role-based examples from IT, banking, telecom and retail
PeopleCert-accredited trainers and official ITIL 5 courseware
Progress tracking, assessments and dedicated coordination
Scalable delivery for local and multinational teams

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We also deliver ITIL Version 5 Foundation Certification Training across multiple cities in Thailand

ITIL Version 5 Foundation training for individuals and teams. Select a city in Thailand to view upcoming dates, formats and pricing.

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Foundation

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ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS, with exams delivered by PeopleCert. It introduces digital product and service management, the ITIL Value System, the product and service lifecycle, and the practices that help organisations create and improve value.

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หลักสูตร ITIL เวอร์ชัน 5 Foundationการอบรมเพื่อการรับรอง ITIL เวอร์ชัน 5 Foundationการรับรอง ITIL เวอร์ชัน 5 Foundationการอบรม ITIL เวอร์ชัน 5 Foundationหลักสูตร ITIL เวอร์ชัน 5 Foundation ในประเทศไทยการอบรมเพื่อการรับรอง ITIL เวอร์ชัน 5 Foundation ประเทศไทยการอบรม ITIL เวอร์ชัน 5 Foundation ในประเทศไทยการรับรองออนไลน์ ITIL เวอร์ชัน 5 Foundation ประเทศไทยราคาสอบ ITIL เวอร์ชัน 5 Foundation ประเทศไทยข้อกำหนดการรับรอง ITIL เวอร์ชัน 5 Foundation ประเทศไทยการเตรียมตัว ITIL เวอร์ชัน 5 Foundation ประเทศไทยหลักสูตรออนไลน์ ITIL เวอร์ชัน 5 Foundation ประเทศไทยหลักสูตร ITIL เวอร์ชัน 5 Foundation ประเทศไทยการรับรอง ITIL เวอร์ชัน 5 Foundation ประเทศไทยสอบ ITIL เวอร์ชัน 5 Foundation ประเทศไทย

ITIL 5 Foundation Certification Training in Thailand

What Is the ITIL 5 Foundation Certification?

What's Included in Your ITIL V5 Foundation Training

Key Highlights

ITIL V5 Foundation Certification Eligibility in Thailand

Why ITIL 5 Foundation Is Worth Earning in 2026

ITIL V5 Foundation Exam Format in ThailandWhat to expect on exam day

ITIL V5 Foundation Certification Cost in Thailand

Who Should Take ITIL V5 Foundation Certification Training in Thailand?

Career Paths ITIL Foundation Opens in Thailand

Sectors Hiring

Demand Drivers

Why Digital Service Skills Are in Demand in Thailand

Rapid Digital Transformation

Cloud and AI Outpacing Governance

Rising Customer Experience Demands

Service Management Skills Shortage

Fragmented, Siloed IT Operations

Pressure to Prove IT Value

Your Career Before and After ITIL 5 Foundation

The Shift Certification Delivers

How to Get ITIL V5 Founfdation Certified in Thailand

Enrol in the 2-Day ITIL V5 Foundation Course

Complete the Accredited Training

Schedule Your Exam

Sit the ITIL V5 Foundation Exam

Earn Your ITIL V5 Foundation Certificate

Maintain and Progress Your Certification

Module 2: ITIL Four Dimensions of Product & Service Management

Module 3: ITIL Product & Service Lifecycle

Module 4: ITIL Value System (ITIL VS)

Module 5: Value Stream Identification, Mapping & Management

Module 6: ITIL & Artificial Intelligence (AI)

Module 7: ITIL & Other Frameworks

Course Curriculum

Module 1: Key ITIL Terms & Definitions

The Service Management Skills You Will Gain

Frame IT Work as Digital Products and Services

Co-Create Value with Customers and Stakeholders

Apply the Four Dimensions Holistically

Navigate the ITIL Value System

Use the Seven ITIL Guiding Principles

Manage the Product and Service Lifecycle

Apply Core ITIL Management Practices

Drive Continual Improvement and Value Stream Flow

ITIL V5 Foundation Certification Training Modes

ITIL V5 Foundation Classroom Training

ITIL V5 Foundation Corporate Group Training

ITIL V5 Foundation Focused 1-to-1 Training

ITIL V5 Foundation Live Virtual Training

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What Our Learners Say About Us

We also deliver ITIL Version 5 Foundation Certification Training across multiple cities in Thailand

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Frequently Asked Questions

What is the ITIL 5 Foundation certification?

Is ITIL 5 Foundation worth it for professionals in Thailand?

How is ITIL 5 different from ITIL 4?

Who should take ITIL 5 Foundation?

How long is the ITIL 5 Foundation certification valid?

Do I need ITIL 4 before taking ITIL 5 Foundation?

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