From Study to Certified
Build modern IT service management skills with accredited, instructor-led ITIL Version 5 Foundation certification training in Bangkok. Designed for IT and business professionals, this programme grounds you in the ITIL Value System, digital product and service management, and the current Version 5.0 exam set by AXELOS and delivered by PeopleCert.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
5K+ already enrolled
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Starts from
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Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
A Modern Take on Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Bangkok, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Skills, Recognition and Career Momentum
For Individuals
ITIL 5 Foundation helps IT and business professionals in Bangkok build current, in-demand service management capability and prove it with a globally recognised credential. The certification suits service desk staff, IT operations professionals, and digital product owners who want to understand how value is co-created in modern digital environments. Whether you are moving up from a support role, refreshing ITIL 4 knowledge, or entering IT service management for the first time, the training builds skills aligned to what Bangkok employers now expect.
If you want a recognised, transferable credential that keeps pace with the digital era, ITIL 5 Foundation is a clear first step. You gain the ITIL Value System, the guiding principles, and exam readiness on one supported path.
For Organizations
ITIL 5 Foundation group training helps Bangkok organisations standardise service management practice and connect IT delivery to business value. Teams learn a shared language for the ITIL Value System, value streams and continual improvement, which improves consistency across service operations. For banks, telecoms, retailers and technology firms modernising their digital services, the training offers a scalable way to raise ITSM maturity across teams.
If your organisation is scaling cloud, digital products and always-on services, ITIL 5 Foundation gives your people a common, current framework. Senior teams gain a consistent approach to value co-creation, governance and continual improvement.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
Roles, Demand and Pay
ITIL 5 Foundation is fast becoming a baseline for IT service management roles across Bangkok, valued by banks, telecoms, cloud providers and consultancies running large digital operations. As Thailand's digital economy grows and the Bangkok Google Cloud region and data centre boom lift demand for service operations talent, professionals fluent in the current ITIL framework stand out. Roles span service desk analyst to IT service delivery manager, and here is what the market shows now.
Designation
ITIL Version 5 Foundation Certified Professionals in Bangkok : Salary Insights and Trends
Hiring Companies in Bangkok
PayScale · Jobsdb (Thailand) 2026
Source: AIS · True Corporation · Kasikornbank
ITIL 5 Foundation is more than a certificate. It is a current, recognised marker of digital service management skill. Join professionals who connect IT delivery to value and lead modern services. Start your ITIL 5 journey today.
Your Bangkok Career TransformationBangkok's digital economy is expanding with cloud, data centres and banking transformation, and employers increasingly separate professionals who know the current ITIL framework from those who do not. Here is which side of that line you want to be on.
Sources: PayScale, Glassdoor, Michael Page (Thailand) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Bangkok is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Applying the ITIL 5 Framework at Work
This ITIL 5 Foundation training gives you the core skills covered in the certification, from the ITIL Value System to value stream management. By the end, you can explain how digital products and services create value and apply the guiding principles at work.
Understand what sets digital products and services apart, how value is created, and how the product and service lifecycle is managed from discovery through to retirement.
Learn how value is co-created with consumers and stakeholders, balancing outcomes, costs, risks, experience and sustainability in real service decisions.
Apply a holistic view across organisations and people, value streams and processes, information and technology, and partners and suppliers.
Work with the ITIL Value System and apply the seven guiding principles, from focus on value to optimise and automate, in modern digital environments.
Understand the purpose of each lifecycle activity, from discovery and design through build, operation, and delivery and support, and how they create value together.
Map and manage value streams to improve flow and visibility, and apply the continual improvement model to sustain long-term results.
ITIL V5 Foundation Certification Training in Bangkok?
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
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Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
THB 46590
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Your Accredited ITIL 5 Partner
As a trusted ITIL Version 5 Foundation training company in Bangkok, Invensis Learning is a PeopleCert Accredited Training Organization delivering ITIL 5 Foundation training aligned to the official AXELOS Version 5.0 syllabus. Our programmes combine accredited ITSM trainers, structured courseware, flexible delivery, and dedicated learner support. Whether you enrol as an individual or plan group training for your team in Bangkok, we focus on practical understanding, current-edition knowledge, and exam readiness.
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Quality Management
200K+
Professionals Trained
12M+
Hours of Training Delivered
4
Flexible Learning Modes
ISO 9001:2015 Certified
ISO 27001:2022 Certified
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Leaders in Training industry for 12+ years
Over 5000 five star reviews
Level AA conformance, W3C WCAG 2.2
Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Bangkok
The Landmark Bangkok, Khlong Toei Subdistrict, Khlong Toei District, Bangkok, Thailand
ITIL Version 5 Foundation Training Location in Bangkok
Centara Grand & Bangkok Convention Centre at CentralWorld, Bangkok
Upskill Service Teams
Leading Organisations
Passed on the First Attempt
"The ITIL 5 Foundation training finally made the ITIL Value System and value streams click for me. The trainer used real service desk examples, and the mock exams meant I walked into the exam feeling ready and passed on my first attempt."
Somchai Wattana
IT Support Lead
Clear, Practical and Current
"As a service desk analyst new to ITIL, I found the sessions clear and practical. The guiding principles and the continual improvement model are things I now use every week. A great step up for my career in Bangkok."
Nattaya Phimol
Service Desk Analyst
A Smooth Move to Version 5.0
"Coming from ITIL 4, I wanted to understand what Version 5.0 changed. The training explained digital product and service management and value stream mapping really well, and the trainer answered every question I had."
Anan Srisuk
IT Operations Engineer
A Shared Framework for Our Team
"We trained a full support team on ITIL 5 Foundation. The onsite delivery fitted our shift patterns, and the team now shares a common language for incidents and improvement. Service consistency has noticeably improved."
Pornthip Charoen
L&D Manager, Telecommunications
Strong Partner for Our Transformation
"Invensis Learning delivered ITIL 5 Foundation to our IT service group as part of a wider transformation. The content was current, the coordination was smooth, and our people came away able to connect delivery to value."
Wichai Rojana
IT Director, Banking Sector
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Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.
Here's everything you may ask...
ITIL 5 Foundation is the entry-level certification in the ITIL 5 scheme, created by AXELOS and delivered by PeopleCert. It introduces digital product and service management, the ITIL Value System, and the practices that help organisations create and improve value. It suits IT and business professionals at any career stage.