Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN VeriSM Foundation Certification?Modern Service Management for the Digital Age

    The VeriSM Foundation (VeriSM-F) is an entry-level certification from EXIN that introduces VeriSM, a service management approach built for the digital age. VeriSM Foundation certification training in Tajikistan gives IT and business professionals a flexible, framework-agnostic model for defining how their organisation manages services, rather than following a single prescriptive method. Governed by EXIN and based on the EXIN VeriSM Foundation Examination Specification, the credential covers the VeriSM model, the management mesh, and how practices such as ITIL, Agile, DevOps and Lean fit a modern service organisation. VeriSM was developed by the IFDC and the certification is recognised internationally by EXIN across more than 165 countries. As Tajikistan advances its national Digital Economy programme for 2026 to 2030, employers in telecom, banking and the public sector increasingly value professionals who can join up fragmented frameworks. Start your VeriSM journey with Invensis Learning and build service management skills that travel across sectors and roles.

    Invensis Learning is an EXIN Accredited Training Provider in Tajikistan, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    What Is the EXIN VeriSM Foundation Certification?Modern Service Management for the Digital Age

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Tajikistan, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the VeriSM™ Foundation Training Course

    VeriSM Foundation Certification Eligibility in TajikistanDo You Qualify for the VeriSM™ Foundation Exam?

    BenefitsOf VeriSM Foundation Certification Training

    VeriSM Foundation Exam Format in TajikistanWhat to expect on exam day

    The VeriSM Foundation exam validates your understanding of the VeriSM service-management framework for the digital age. The exam focuses on the VeriSM model, service-management principles, the management mesh, the four stages of the VeriSM model (Define, Produce, Provide, Respond), progressive practices, and integrating VeriSM with other service-management frameworks. Through a combination of multiple-choice questions, candidates are tested on their ability to apply VeriSM principles in real-world digital-service environments.

    VeriSM Foundation Certification Cost in Tajikistan

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    IT Service Management Careers in TajikistanWhy the Credential Pays Off

    VeriSM Foundation is gaining ground in Tajikistan as telecom operators, banks and government bodies modernise service delivery under the national Digital Economy programme for 2026 to 2030. The information and communication sector already pays well above the national average, and employers increasingly want people who can integrate ITIL, Agile and DevOps into one coherent service model. Demand runs from service desk and ITSM analyst roles up to service delivery and IT leadership, and here is what the market shows right now.

    What Is Driving Demand for Service Management Skills in Tajikistan

    VeriSM Foundation is more than a credential. It gives Tajikistan's IT and service professionals a flexible model to lead digital service delivery. Join learners who connect service to value and start your journey today.

    Your Tajikistan Career Transformation

    From Service Practitioner to Certified VeriSM Professional

    Your Career Before and After

    Tajikistan's IT market is expanding under the national Digital Economy programme, and employers increasingly separate certified service management professionals from the rest. Here is which side of that line VeriSM Foundation puts you on.

    Sources: Ministry of Labour, Migration and Employment; Paylab; wagecentre (Tajikistan) 2026.

    How to Get VeriSM Foundation Certified in TajikistanStep-by-Step Certification Process

    The path to Online VeriSM Foundation certification follows a straightforward single-exam route. Complete the accredited training program, schedule the examination through EXIN, pass the assessment, and earn a globally recognized service management credential.

    Step 1: Enroll in VeriSM Foundation Training

    Enroll for an upcoming Online VeriSM Foundation course through Invensis Learning , an Accredited Partner of EXIN , and attend the 2-day training.

    Step 2: Schedule the Exam

    Once you have completed the Online VeriSM Certification Training Course, you can schedule your exam online through the EXIN website. The exam is available in English, Portuguese, Chinese, Dutch, German, and Japanese.

    Step 3: Take the Exam

    The VeriSM Foundation exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the questions.

    Step 4: Qualify the Exam

    To pass the exam, you must score 65% or higher. You will receive your results immediately after you complete the exam.

    Step 5: Get Certified

    Once you have passed the exam, you will be awarded the Online VeriSM Foundation certification.

    Step 6: Maintain Your Certification

    Uphold the value of your VeriSM Foundation certification by engaging in continuous learning and acquiring Professional Development Units (PDUs).

    Module 1: The Service Organization

    • Organizational context
    • Organizational governance
    • Digital transformation

    Module 2: Service Culture

    • Define a service culture
    • Explain the elements of a service culture

    Module 3: People and Organizational Structure

    • Organization structure
    • Service management challenges

    Module 4: The VeriSM Model

    • The VeriSM model
    • Adapting the VeriSM model

    Module 5: Progressive Practices

    • Progressive practices

    Module 6: Innovative Technologies

    • Impact of technology

    Module 7: Getting Started

    • Getting started

    Course Curriculumof the VeriSM™ Foundation Certification Training

    The VeriSM Foundation curriculum follows the official IFDC VeriSM Foundation syllabus and covers seven modules across the digital service management lifecycle.

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    The Service Management Skills You Will GainBuilt on the VeriSM Model and Mesh

    This VeriSM Foundation programme teaches the concepts, model and practices behind modern service management. By the end you can explain the VeriSM model, shape a management mesh, and apply progressive practices to real digital service challenges.

    The VeriSM Model and Management Mesh

    Understand the VeriSM model and how the management mesh integrates resources, environment, management practices and emerging practices into one flexible, context-driven service management approach.

    Building a Consumer-Focused Service Culture

    Learn how values, behaviours and ethics create a service culture that puts consumer outcomes at the centre of digital service delivery, and how culture underpins every service decision.

    Integrating ITIL, Agile, DevOps and Lean

    Select and combine progressive practices within the mesh so your organisation uses the right practice for each situation, rather than forcing a single prescriptive framework.

    Governance and Service Management Principles

    Apply governance and organisational principles to set direction, policy and boundaries across the Define, Produce, Provide and Respond stages of the VeriSM service management practice.

    Managing Innovative Technologies

    Explore how cloud, artificial intelligence, automation, IoT and analytics reshape service delivery and how these technologies fit within the VeriSM management mesh and governance.

    Getting Started with VeriSM

    Assess current service maturity, define your initial management mesh and drive continuous improvement so you can begin a practical, context-appropriate VeriSM adoption.

    Who Should TakeVeriSM Foundation Certification Training in Tajikistan?

    Service Managers

    IT Architects

    Service Desk Manager

    Project Managers

    Process Owners

    Process Managers

    IT Manager

    Business Analysts

    Quality Managers

    Who Can Take This Certification Training

    VeriSM Foundation Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service management learning and professional development journey.

    VeriSM™ Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    TJS 10400

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    VeriSM™ Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom VeriSM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    VeriSM™ Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen service management capabilities, standardize operational practices, and support workforce development through customized team learning initiatives. This format is ideal for VeriSM Foundation training for companies in Tajikistan seeking to build modern service management capabilities across teams.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    VeriSM™ Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides VeriSM Foundation coaching for professionals seeking individualized support and focused guidance on modern service management concepts and practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    VeriSM™ Foundation Live Virtual Training

    VeriSM™ Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    TJS 10400

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in TajikistanAccredited and Learner-First

    Invensis Learning delivers structured VeriSM Foundation training for individual professionals and organisations looking to build modern service management capability and prepare for the EXIN exam. Our programmes combine experienced, EXIN-aligned instructors, flexible delivery formats, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team in Tajikistan, Invensis Learning, a trusted VeriSM Foundation training company, provides a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • EXIN Accredited Training Partner delivering VeriSM Foundation with aligned courseware
    • Experienced, certified trainers with real IT service management practice
    • Flexible formats: live online, classroom and corporate group training
    • Structured study materials, practice questions and exam preparation
    • Dedicated learner support before, during and after training
    • Customised schedules for professionals and teams across Tajikistan
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Trusted by professionals and organisations in over 100 countries

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    VeriSM Foundation Training Locations in TajikistanInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    VeriSM Foundation Training Location in Tajikistan

    Hyatt Regency Dushanbe, 26/1, Ismaili Somoni Avenue, Mehrabad, Sino District, Dushanbe, 734026, Tajikistan

    VeriSM Foundation Training Location in Tajikistan

    Serena Hotel, 14 Rudaki Avenue, Shahmansur District, Dushanbe, 734013, Tajikistan

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    Corporate Training for TeamsFor Your Tajikistan Workforce

    • Tailored VeriSM training for IT, service and operations teams
    • Flexible onsite, live virtual, hybrid or blended delivery
    • Schedules aligned to your organisation's availability
    • EXIN-aligned courseware and certified, experienced trainers
    • Role-based examples relevant to telecom, banking and public sector
    • Dedicated coordination and reporting for group programmes
    • Scalable delivery for teams in Dushanbe, Khujand and beyond

    Leading Organisations

    MegaFon TajikistanTcellBabilon-MobileOrienbankAlif BankAmonatbank

    What Our Learners Say

    A Model That Ties My Frameworks Together

    "The training finally made sense of how ITIL, Agile and DevOps fit together. The VeriSM model and management mesh gave me a way to design services around outcomes, and I passed the EXIN exam on my first attempt."

    Firdavs Rahimov

    IT Service Analyst

    0/0

    Practical and Well Structured

    "Very practical sessions with clear examples and strong exam preparation. The practice questions matched the real exam well, and the trainer explained the seven topic areas in a way that was easy to apply at work."

    Manizha Karimova

    IT Support Lead

    0/0

    Helped Me Step up into Service Delivery

    "As someone moving from support into service delivery, this course gave me the language and confidence I needed. The focus on service culture and governance was directly useful in my new role."

    Jamshed Nazarov

    Service Delivery Coordinator

    0/0

    A Shared Service Language for Our Team

    "We trained a mixed group from our IT and operations teams. The delivery was flexible around our schedule, and the VeriSM approach gave everyone a shared language for managing services across the business."

    Nasiba Sattorova

    Learning and Development Manager, Telecom Sector

    0/0

    Standardised Service Delivery Across Teams

    "The corporate programme helped us standardise how our teams think about service delivery during a major digital upgrade. The trainers tailored examples to banking, which made the concepts land quickly."

    Dilshod Yusupov

    Head of IT Operations, Banking Sector

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    VeriSM Foundation is EXIN's entry-level credential in modern, digital service management. It suits IT and business professionals who want a flexible way to define how their organisation manages services. There are no prerequisites, so it is open to any career stage.

    General

    What is the VeriSM Foundation certification and who is it for?

    VeriSM Foundation is EXIN's entry-level credential in modern, digital service management. It suits IT and business professionals who want a flexible way to define how their organisation manages services. There are no prerequisites, so it is open to any career stage.

    Is the VeriSM Foundation certification worth it in Tajikistan?

    Yes. As Tajikistan's telecom, banking and public sectors modernise under the Digital Economy programme, employers value professionals who can unify ITIL, Agile and DevOps. The information and communication sector already pays well above the national average, making the credential a strong career investment.

    What is VeriSM?

    VeriSM is a service management approach for the digital age. Instead of prescribing one method, it gives organisations a model to define their own approach by combining the right practices, including ITIL, Agile, DevOps, Lean and SIAM. The management mesh is the central concept that makes this flexible.

    Who governs the VeriSM Foundation certification?

    The certification is awarded by EXIN, an internationally recognised examination institute operating in over 165 countries. The VeriSM framework itself was developed by the IFDC, and the exam is based on the EXIN VeriSM Foundation Examination Specification.

    How long is the VeriSM Foundation certification valid?

    VeriSM Foundation is valid for lifetime. The credential does not expire and there is no renewal, re-examination or continuing education requirement once you pass.

    Pricing

    How much does VeriSM Foundation training cost in Tajikistan?

    Training fees vary by format, whether live online, classroom or corporate group training. Invensis Learning provides current pricing on request. Request a quote to see the option that fits your budget and schedule.

    What is included in the VeriSM Foundation course fee?

    The fee typically includes EXIN-aligned courseware, practice questions, mock assessments, learner support and a course completion certificate. The EXIN exam voucher may be bundled or purchased separately. Ask a learning advisor for full details.

    Is the EXIN exam fee included in the training price?

    It depends on the package. The EXIN exam voucher is sometimes bundled with training and sometimes bought separately, as EXIN pricing varies by region and channel. Confirm the current arrangement when you request a quote.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with tailored schedules and volume-based pricing for IT, service and operations teams. Contact us for a group quote for your organisation.

    What payment options are available?

    We accept major cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the VeriSM Foundation exam?

    The exam is closed book with 40 single-answer multiple-choice questions. It is based on the EXIN VeriSM Foundation Examination Specification and can be taken online with EXIN proctoring or at an accredited test location.

    How many questions are on the exam and how long is it?

    The VeriSM Foundation exam has 40 questions and a time limit of 60 minutes, which is one hour. It is delivered as single-answer multiple-choice questions.

    What is the passing score for the exam?

    You need 65% to pass, which means answering at least 26 of the 40 questions correctly.

    Do I need any prerequisites to sit the exam?

    No. VeriSM Foundation has no formal prerequisites. It is the entry point to the EXIN VeriSM scheme and is open to everyone, though attending an accredited training course is recommended.

    What topics does the VeriSM Foundation exam cover?

    The exam spans seven topic areas from the EXIN Examination Specification: The Service Organization, Service Culture, People and Organizational Structure, the VeriSM Model, Progressive Practices, Innovative Technologies, and Getting Started.

    Course Content

    What will I learn in the VeriSM Foundation course?

    You learn the VeriSM model, the management mesh, service culture, and how to combine practices such as ITIL, Agile, DevOps and Lean. The course also covers innovative technologies and how to start a practical VeriSM adoption.

    Can a beginner take this course?

    Yes. VeriSM Foundation needs no prior service management knowledge and no prerequisites. The training builds concepts from the ground up, so beginners and experienced professionals alike can follow it.

    What learning materials are provided?

    You receive EXIN-aligned courseware, practice questions, mock assessments, quizzes and revision aids that map to the seven exam topic areas, so your preparation stays focused.

    Is the courseware aligned to the current EXIN specification?

    Yes. The courseware follows the current EXIN VeriSM Foundation Examination Specification and the VeriSM framework, so your preparation matches what the exam assesses.

    How long is the VeriSM Foundation training?

    The programme runs for 16 hours, typically delivered over two full days or four half-days, with practical examples and exam preparation throughout.

    Enrollment

    How do I enrol in the VeriSM Foundation course?

    You can enrol through the Invensis Learning website. Choose your format, complete payment, and you receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer live online (live virtual) instructor-led training, classroom training, and customised corporate group training, so you can pick the format that fits your schedule in Tajikistan.

    How soon can I start?

    New batches run regularly across live online and classroom formats. See upcoming schedules or speak with an advisor to find the next available cohort.

    Can I reschedule or transfer my enrolment to another batch?

    Yes. Flexible options let you reschedule or move to another batch. Contact our support team to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.