Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the CSM Certification and Who Is It For?Your Entry into Agile Team Leadership

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master certification, and it is the most widely recognised Scrum credential worldwide. CSM certification training in Tunisia gives you a structured, two-day route to earning it: you learn the Scrum framework, the Scrum Master role and the five Scrum values, then sit the online exam. The course is delivered by a Scrum Alliance Certified Scrum Trainer (CST) and aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide (November 2020). Across 16 hours of instructor-led learning you cover Scrum theory, events, artifacts and servant leadership, with case studies drawn from real agile delivery. As Tunisia's IT services, telecom and banking employers scale agile delivery for European and local clients, certified Scrum Masters are in growing demand. Start your CSM journey with Invensis Learning and step into agile team leadership with confidence.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Tunisia. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the CSM Certification and Who Is It For?Your Entry into Agile Team Leadership

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Tunisia. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in TunisiaDo You Qualify for the CSM Exam?

    What You Gain from CSM CertificationSkills, Recognition and Career Momentum

    CSM Exam Format in TunisiaWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Tunisia

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Your Scrum Master Career Path in TunisiaRoles, Demand and Pay

    A CSM opens the door to agile delivery roles across Tunisia, from Scrum Master and Product Owner to Agile Coach and delivery lead. IT services, telecom and banking employers running nearshore delivery for European clients increasingly expect Scrum Alliance-certified facilitators to run their sprints. With a deep developer talent pool but relatively few certified Scrum Masters, credentialed professionals stand out, and here is what the Tunisian market is telling us right now.

    Agile Delivery Challenges Fuelling Scrum Master Demand

    A CSM is more than a certificate. It is the skill set Tunisian agile teams need to deliver for demanding clients. Join professionals who facilitate strong sprints and lead agile delivery. Start your journey today.

    Your Tunisia Career Transformation

    Your Standing Today,

    And Where CSM Certification Takes You

    Tunisia's agile delivery market is expanding with nearshore services, digital transformation and a growing startup scene, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: Paylab, TalentUp, Glassdoor, PayScale (Tunisia) 2026.

    How to Get CSM Certified in TunisiaStep-by-Step Certification Process

    The path to online CSM certification in Tunisia is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    The Scrum Master Skills You Will BuildAcross the Full Scrum Framework

    You will learn to apply the full Scrum framework as a Scrum Master: facilitating events, coaching self-managing teams, managing artifacts and living the Scrum values. These are the skills covered in CSM training, mapped to the six Scrum Alliance CSM topic areas.

    Scrum Theory and Empiricism

    You will learn how empirical process control and the three pillars of transparency, inspection and adaptation underpin Scrum, and why the framework thrives in complex, changing environments.

    Living the Five Scrum Values

    Apply commitment, focus, openness, respect and courage to build trust within teams, and understand how the Scrum Master models these values to strengthen team culture.

    Building Effective Scrum Teams

    Understand the accountabilities of the Scrum Master, Product Owner and Developers, and how self-management and cross-functionality make a Scrum team effective.

    Facilitating the Five Scrum Events

    Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, using proven formats to keep events focused and productive.

    Managing Scrum Artifacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment, and apply their commitments: the Product Goal, Sprint Goal and Definition of Done as gates for transparency and quality.

    Mastering the Scrum Master Role

    Practise servant leadership across the team, Product Owner and organisation, using coaching, facilitation and impediment removal to help teams deliver high-value increments.

    Who Should TakeCSM Training in Tunisia?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    __PRICE

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Tunisia option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Tunisia format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Tunisia seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Tunisia for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    __PRICE

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Tunisia option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in TunisiaScrum Alliance-Aligned Training

    As a trusted CSM training company, Invensis Learning delivers CSM certification training in Tunisia through Scrum Alliance-aligned courseware and experienced, certified trainers. As an ISO 9001:2015 and ISO 27001:2022 certified training provider, we combine quality-assured delivery with flexible formats: live online (virtual), classroom and corporate group training. Whether you enrol as an individual or train a whole team, you get structured learning, real agile case studies, and learner support before, during and after the course, so you move from training to a globally recognised Scrum Alliance credential with a clear, supported path.

    • Scrum Alliance-aligned courseware led by experienced certified trainers
    • Live online, classroom and corporate group training formats
    • ISO 9001:2015 and ISO 27001:2022 certified training delivery
    • 16-hour instructor-led programme that exceeds the Scrum Alliance minimum
    • Real agile case studies covering facilitation, coaching and impediment removal
    • Two-year Scrum Alliance membership included on certifying
    • Guidance to pass the Certified ScrumMaster exam on your first attempt
    • Dedicated learner support before, during and after training
    • Flexible schedules that fit working professionals and teams
    • Trusted by professionals and organisations across industries

    100+

    Countries Served

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    CSM Training Locations in TunisiaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    CSM Training Location in Tunisia

    Mövenpick Hotel Du Lac Tunis, Great Salt Lake Pass, lakeside, lake, El Khadra delegation, Tunisia, Tunis Governorate, 1053, Tunisia

    CSM Training Location in Tunisia

    Sheraton Tunis Hotel, Tunisia

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    Corporate Team Training in TunisiaScale Agile Delivery

    • Customised CSM training for teams and departments
    • Delivery via onsite, live virtual or hybrid formats
    • Schedules aligned to your team's availability
    • Certified trainers with real agile delivery experience
    • Role-based case studies for better workplace application
    • Dedicated coordination and learner support
    • Scalable delivery for teams across Tunisia and abroad

    Trusted by Teams Across Tunisia

    Orange TunisieOoredoo TunisiaTunisie TelecomVermegTelnet HoldingTalan Tunisie

    What Our Learners Say

    Stepped into the Scrum Master Role with Confidence

    "The CSM course finally made the Scrum framework click for me. I now facilitate our sprints and retrospectives with real confidence, and the open-book exam felt straightforward after the trainer's practice sessions."

    Aymen Ben Salah

    Scrum Master

    0/0

    A Clear Path from Developer to Facilitator

    "As a developer moving into agile facilitation, this training gave me the language and structure I was missing. Understanding the five Scrum values and the Scrum Master's service areas changed how I work with my team."

    Ines Trabelsi

    Software Developer

    0/0

    Grounded in Real Agile Delivery

    "Practical, well-paced and grounded in real delivery scenarios. The sessions on running effective Scrum events and removing impediments were the most useful for my day-to-day work on client projects."

    Mohamed Gharbi

    Agile Project Manager

    0/0

    Consistent Scrum Practice Across Our Teams

    "We trained a group of delivery leads through Invensis Learning and saw an immediate improvement in how consistently our teams run sprints. The corporate format fit our schedule and the trainer tailored examples to our sector."

    Sonia Bouzid

    L&D Manager, Telecom Sector

    0/0

    Standardised Agile Delivery for Client Work

    "Certifying our engineers as Scrum Masters helped us standardise agile delivery across distributed teams working with European clients. The programme was well organised and the outcomes were measurable within a couple of sprints."

    Karim Jelassi

    Delivery Director, IT Services

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective, and it is the most widely recognised Scrum Master credential worldwide.

    General

    What is the Certified ScrumMaster (CSM) certification?

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective, and it is the most widely recognised Scrum Master credential worldwide.

    Is the CSM worth it for professionals in Tunisia?

    Yes. Tunisia's IT services, telecom and banking employers increasingly run agile delivery for European and local clients and value Scrum Alliance-certified Scrum Masters. A CSM opens roles from Scrum Master and Product Owner to Agile Coach, where certified professionals stand out.

    Who should take the CSM course?

    The CSM suits aspiring Scrum Masters, developers, testers and business analysts working in agile teams, and project managers moving to Scrum-based delivery. There is no formal experience requirement, so it works for those new to Scrum and those formalising existing knowledge.

    Is the CSM recognised internationally?

    Yes. The Certified ScrumMaster is the world's most widely recognised Scrum Master credential, with over one million certificates issued. Scrum Alliance operates globally, so your CSM is portable across sectors and borders well beyond Tunisia.

    How long is the CSM certification valid?

    The CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) within the two-year cycle and pay the Scrum Alliance membership renewal fee. SEUs can be earned through training, events, coaching and self-study.

    Do I need prior experience to enrol?

    No. The CSM has no formal education or work-experience prerequisite. The only requirement to sit the exam is attending an approved course delivered by a Scrum Alliance Certified Scrum Trainer (CST), which this programme provides.

    Pricing

    How much does CSM training cost in Tunisia?

    CSM training fees in Tunisia are available on request and vary by format and schedule. The fee typically bundles the Scrum Alliance online exam and a two-year membership, so there is no separate exam charge to arrange. Request a quote for current pricing in TND.

    What is included in the CSM course fee?

    The fee usually includes Scrum Alliance-aligned courseware, instructor-led training by a Certified Scrum Trainer, access to the online CSM exam after the course, and a two-year Scrum Alliance membership on passing, along with learner support.

    Is the exam fee included in the training price?

    In most cases, yes. For the CSM, the exam fee is typically included in the course fee paid to the training provider, and you access the exam through your Scrum Alliance member portal after completing the course. Confirm inclusions when you request a quote.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for engineering teams, PMOs and business units. Contact us for a tailored quote for your team in Tunisia.

    What payment methods are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam has 50 multiple-choice questions to be completed in 60 minutes. It is open book and taken online through the Scrum Alliance member portal after you complete the course, with no proctor required.

    What is the passing score for the CSM exam?

    The passing score is 74%, which means answering at least 37 of the 50 questions correctly. The trainer-led practice and open-book format help you approach the exam with confidence.

    How many attempts do I get, and what if I do not pass?

    Candidates typically have three attempts to pass the CSM exam within 90 days of completing the course. The open-book format and included practice make a first-attempt pass very achievable for most learners.

    Do I have to attend a course before the exam?

    Yes. Attending an approved CSM course delivered by a Scrum Alliance Certified Scrum Trainer (CST) is mandatory. The exam cannot be accessed until you complete the course, after which you have 90 days to sit it online.

    What is the CSM exam based on?

    The exam is based on the Scrum Alliance CSM Learning Objectives and aligned to the current Scrum Guide (November 2020) by Ken Schwaber and Jeff Sutherland. It covers Scrum theory, values, the Scrum team, events, artifacts and the Scrum Master role.

    Course Content

    What will I learn in the CSM training?

    You will learn the full Scrum framework across six topic areas: Scrum theory and principles, the five Scrum values, the Scrum team, Scrum events, Scrum artifacts and the Scrum Master role, with hands-on facilitation practice throughout.

    Which standard is the course aligned to?

    The course is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide (November 2020), which introduced the Product Goal and framed the Sprint Goal and Definition of Done as commitments.

    How long is the CSM course?

    The instructor-led CSM programme runs for 16 hours, delivered as two full days or four half-days depending on the schedule. This exceeds the Scrum Alliance minimum of 14 contact hours for an approved CSM course.

    What materials and practice are provided?

    You receive Scrum Alliance-aligned courseware and industry case studies illustrating facilitation, coaching and impediment removal, plus hands-on exercises in Scrum events and retrospective formats to prepare you for the exam and the role.

    Can a beginner take this course?

    Yes. The CSM is designed for those new to Scrum as well as practitioners formalising their knowledge. No prior experience is required, and the trainer builds concepts from first principles with practical, real-world examples.

    Enrollment

    How do I enrol in CSM training in Tunisia?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you would like help choosing a batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training and customised corporate group training. This lets professionals across Tunis, Sfax and Sousse pick the format that fits their schedule.

    How soon can I start?

    New CSM batches run regularly across live virtual and classroom formats. See upcoming schedules or speak with a learning advisor to find the next start date that suits you.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans allow you to attend the training twice. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.