Module 2: Enhanced ITIL Service Value System (SVS)
- Evolution of the Service Value System in Version 5
- Updated governance approaches
- How guiding principles apply in AI-enabled environments
- Value chain activities enhancements
Starts from
USD 395
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Fast Route to ITIL 5
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Uruguay, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.
8 hours of instructor-led training
8 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Bridge Digital Courseware
Practice questions, mock assessments and revision materials
PeopleCert ITIL V5 Foundation Bridge exam voucher
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL (Version 5) Foundation Bridge Training Course
Do You Qualify for the ITIL (Version 5) Foundation Bridge Exam?
Benefits for Professionals and Teams
The ITIL Foundation Bridge (Version 5) exam tests only what is new and changed in ITIL (Version 5) relative to ITIL 4. Existing ITIL 4 knowledge is assumed as the baseline and is not re-tested. The exam covers the five topic areas PeopleCert publishes for the Bridge: key enhancements in ITIL (Version 5), digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL (Version 5) in practice. Through a combination of multiple-choice questions, candidates are tested on their understanding of the differences between ITIL 4 and ITIL (Version 5).
IT Service Manager
ITSM Practitioner
Service Desk Lead
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
ITIL-certified Professional
Why Upgrade Your Credential Now?
ITIL has become the default language of IT service management across Uruguay, valued by IT delivery centres, banks, fintechs and public bodies that serve demanding US and European clients. As these employers migrate from ITIL 4 to ITIL 5, professionals who hold the current credential stand out. Demand spans service desk and incident roles through to service delivery and IT operations management, and here is what the Uruguayan market is telling us right now.
Designation
ITIL (Version 5) Foundation Bridge Certified Professionals in Uruguay : Salary Insights and Trends
Hiring Companies in Uruguay
WorldSalaries · Glassdoor (Uruguay) 2026
Source: TCS Uruguay · IBM Uruguay · Sabre · Antel
The ITIL 5 Bridge is more than a refresh. It keeps you relevant as Uruguayan employers adopt the current framework. Update your credential in a single day and lead service delivery with confidence.
Uruguay's export-led IT services market is growing, and employers increasingly separate professionals who hold the current ITIL credential from those who do not. Here is which side of that line the ITIL 5 Bridge puts you on.
Sources: WorldSalaries, Glassdoor, SalaryExpert (Uruguay) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation Bridge path in Uruguay is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.
of the ITIL (Version 5) Foundation Bridge Certification Training
The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.
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With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.
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What Is New and Changed in ITIL 5
In this ITIL 5 Foundation Bridge training you will learn what is new and changed in ITIL 5 relative to ITIL 4, from the product and service lifecycle to value stream management, so you can apply the updated framework at work and pass the bridge exam.
Understand what has changed since ITIL 4: the new and refined concepts, updated terminology, and the structural shift from IT service management to digital product and service management that defines ITIL 5.
Learn the new product and service lifecycle, Discovery, Design, Build, Operation, Delivery and Support, and how it structures digital product and service management across the full delivery cycle.
Explore how ITIL 5 addresses modern digital and AI-enabled environments, and how growing complexity across cloud, multi-supplier and platform delivery reshapes the way services are managed.
Master value stream mapping and management, a dedicated ITIL 5 discipline, to connect strategy to delivery and drive measurable, outcome-focused improvement across teams.
See how the ITIL Value System evolves value co-creation across the full stakeholder ecosystem, adding experience and sustainability, and linking strategy to measurable outcomes.
Integrate ITIL 5 enhancements into your existing ITIL 4 knowledge, use updated language across teams and stakeholders, and apply the guidance to improve collaboration and results.
for Professionals and Teams
We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations looking to upgrade employee knowledge to the latest ITIL framework, standardise service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customised to organisational requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customised coaching support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
USD 395
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.
Accredited, Expert-Led, Flexible
Invensis Learning delivers structured ITIL 5 Foundation Bridge training for ITIL 4-certified professionals and organisations in Uruguay who want to update to the current framework. As a PeopleCert Accredited Training Organization, we combine accredited trainers, official courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or arrange corporate training for your team, you get a professional learning experience built around practical understanding, real-world application and exam readiness, so you move from ITIL 4 to certified in ITIL 5 with confidence.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL V5 Foundation Bridge Training Location in Uruguay
Radisson Montevideo Victoria Plaza Hotel, 759, Plaza Independencia, Ciudad Vieja, Montevideo, 11100, Uruguay
ITIL V5 Foundation Bridge Training Location in Uruguay
Sofitel Montevideo Casino Carrasco & Spa, Uruguay
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"Interactive training, hands-on knowledge and great use of visual tools!"
"The overall quality of information was great "
"the trainer was very knowlegeable"
"PD has been helpful to us during the course duration. He is elaborating the concepts and will not move to the next topic until we understood the topic concerned. He is also proactive in asking questions to ensure we are listening and following the discussion."
"The course was delivered at very high professional level. With Clear explanation of even most complex topics. The instructor was knowledgeable, patient, and always ready to support and answer questions and genuinely appreciated me as engaged participant. I'm satisfied with the training and would highly recommend it to anyone looking to gain practical high quality knowledge. "
"Sathish Kumar was a great course facilitator, took the time to explaine with a calm voice and lots of patience all the topics and questions. Really recommend that course with him. "
"The course was delivered very well by Vivek. The one 2 one format really helped."
"Mr PD Saha from Invensis Learning has been fantastic with the training. He was very thorough in explaining all the modules and always had impeccable examples to help understand the concepts easily. His lecture and guidance is extremely streamlined, well organised and clear. Invensis team has been very helpful in organising the training. Highly recommended."

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Here's everything you may ask...
The ITIL (Version 5) Foundation Bridge is a one-day transition qualification from AXELOS (PeopleCert) that updates ITIL 4 Foundation holders to ITIL 5. It covers only what is new and changed in ITIL 5, so you move to the current framework without repeating content you already know.
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