Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Is Business Process Management Training?UntitledSkills You Can Apply Immediately

    The Business Process Management (BPM) Training is a practical, one-day programme that teaches you to identify, model, analyse, improve and monitor the processes that drive organisational performance. Delivered as instructor-led Business Process Management training in South Africa, it builds capability you can apply the moment you return to work. The course is grounded in the recognised BPM body of knowledge: the ABPMP BPM Common Body of Knowledge (CBOK), BPMN 2.0 (the ISO/IEC 19510 process modelling standard) and the process approach of ISO 9001:2015. BPM is a vendor-neutral discipline with no single awarding body, so the focus stays on real, transferable skills rather than an exam. Ideal for business analysts, process owners, operations managers and IT professionals, the programme covers the full BPM lifecycle across a single intensive day. You leave able to map processes in BPMN, expose waste and bottlenecks, and redesign workflows for speed, quality and cost. Start building process leadership with Invensis Learning.

    What Is Business Process Management Training?Skills You Can Apply Immediately

    The Business Process Management (BPM) Training is a practical, one-day programme that teaches you to identify, model, analyse, improve and monitor the processes that drive organisational performance. Delivered as instructor-led Business Process Management training in South Africa, it builds capability you can apply the moment you return to work.

    The course is grounded in the recognised BPM body of knowledge: the ABPMP BPM Common Body of Knowledge (CBOK), BPMN 2.0 (the ISO/IEC 19510 process modelling standard) and the process approach of ISO 9001:2015. BPM is a vendor-neutral discipline with no single awarding body, so the focus stays on real, transferable skills rather than an exam.

    Ideal for business analysts, process owners, operations managers and IT professionals, the programme covers the full BPM lifecycle across a single intensive day. You leave able to map processes in BPMN, expose waste and bottlenecks, and redesign workflows for speed, quality and cost. Start building process leadership with Invensis Learning.

    Certification Badge

    Key Highlights of the Business Process Management Training Course

    End-to-End Skill Development

    • Structured BPM training in the South Africa is designed to help learners understand the core concepts, tools, methods, and practices covered in the program
    • Course content aligned with current industry expectations, workplace requirements, and practical learning objectives for process improvement professionals in the South Africa
    • Real-world examples and scenario-based learning to help learners connect BPM concepts with everyday professional situations across operations, quality, and business consulting roles
    • Guided learning support to help participants strengthen understanding, improve confidence, and apply process management skills effectively at work

    Structured Courseware and Learning Resources

    • Access to organized BPM course materials including process mapping templates, swimlane diagram worksheets, DMAIC reference guides, and flowchart design aids designed to support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding of process analysis, redesign, and performance metrics
    • Practice activities, assignments, quizzes, or workplace-based exercises included where applicable
    • Supplementary learning aids such as BPM notation quick-reference cards, cross-functional map examples, process analysis checklists, and business process improvement roadmaps

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced BPM practitioners with relevant domain expertise across operations management, quality improvement, and process consulting
    • Real-world examples, case discussions, and applied process mapping activities to improve practical understanding of swimlane maps, DMAIC, and cross-functional workflows
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions on process analysis, redesign, and performance measurement
    • Training approach focused on helping learners use BPM concepts at work through BPM coaching

    Flexible Learning Support in South Africa

    • Flexible training formats available for individual learners and corporate teams in the South Africa
    • Options may include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on availability
    • Learning support designed to help participants stay on track before, during, and after the BPM training
    • Additional revision, refresher, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational BPM principles including process definitions, models, types, and performance metrics and how they apply to real operational environments
    • Learn process mapping techniques including traditional process maps, swimlane diagrams, cross-functional maps, and flowcharting based on the curriculum of an Online BPM course
    • Explore practical use cases showing how BPM is applied across manufacturing, healthcare, financial services, and technology organizations
    • Build role-relevant knowledge of DMAIC methodology, Six Sigma principles, quality improvement techniques, and operational efficiency strategies

    Practice, Assessment, and Completion Support

    • Practice process mapping, swimlane development, and process analysis techniques through quizzes, exercises, and scenario-based activities where applicable
    • Use assessments to identify knowledge gaps in BPM concepts and strengthen understanding of weaker areas
    • Receive guidance from instructors or learning support teams to improve understanding of process redesign practices and stay aligned with course objectives

    Career and Workplace Application

    • Build practical BPM skills that can support career growth, role advancement, or improved job performance in the South Africa
    • Strengthen confidence in applying process mapping, DMAIC, swimlane development, and cross-functional workflow analysis to real operational challenges
    • Improve professional credibility through structured, skill-focused BPM training recognized across South Africa industries
    • Support organizational capability building when delivered as BPM corporate training for employees across operations, quality, finance, and healthcare sectors

    BPM Training Eligibility in the South AfricaWho Can Enroll?

    • No prior BPM or process management experience is required to enroll; the course is open to all working professionals in the South Africa

    • No formal prerequisites are needed; professionals from any background who work with or around business processes will benefit from this program

    • Business analysts, operations managers, quality professionals, and consultants looking to formalise their process management skills are well suited for this training

    • Professionals transitioning into process improvement, operations, or quality management roles in the South Africa will find this program directly applicable

    • Six Sigma practitioners, project managers, and process improvement specialists seeking to strengthen their BPM and process mapping knowledge are encouraged to enroll

    Why This Training Pays off at WorkOf Building Practical BPM Skills

    For Individuals

    For Individuals

    This BPM training helps professionals turn everyday process frustration into structured, repeatable improvement. It suits business analysts, process owners, operations managers and IT professionals who want to design, run and improve processes with confidence. Whether you are formalising how your team works, moving into a process role, or supporting a digital transformation in financial services, retail or the public sector, the course builds capability aligned with what South African employers now expect.

    If you want practical skills you can use straight away, this programme is a clear step forward. You gain BPMN modelling ability, process analysis techniques and a structured improvement approach that apply across sectors and roles.

    • Model any process clearly in BPMN 2.0 so teams share one view of how work flows
    • Expose waste, waiting and rework that slow your everyday processes
    • Redesign workflows for faster, cheaper and more reliable outcomes
    • Measure process performance with KPIs that leaders trust
    • Position yourself for in-demand analyst, process and operations roles
    • Speak the shared language of BPM used across banking, telecoms and retail
    • Prepare processes properly before automation, RPA or AI go live
    • Earn a course completion certificate from an ISO-certified provider
    For Organizations

    For Organizations

    BPM group training helps organisations build process capability by equipping cross-functional teams with a common methodology and toolkit. It can be delivered for operations, IT, quality and shared-services teams together. For organisations looking to cut waste, standardise ways of working and ready their processes for automation, this training provides a scalable, practical solution.

    If your teams document processes inconsistently and improvement stays ad hoc, BPM training creates a shared approach. People leave able to model in BPMN, analyse for waste, and govern processes so gains are sustained.

    • Builds a shared process language across departments and functions
    • Connects daily operations to strategy through measured processes
    • Reduces cost, rework and cycle time by removing process waste
    • Prepares processes for automation, RPA and digital transformation
    • Strengthens compliance and audit readiness against ISO 9001 and POPIA
    • Standardises how work is documented, owned and improved
    • Offers flexible delivery for cross-functional teams
    • Grows in-house process improvement capability that stays with you

    Where BPM Skills Take Your Career in South AfricaRoles, Sectors and Demand

    Process skills are increasingly valued across South Africa, from banks and insurers to telecoms, retail, government and manufacturing. As organisations digitise operations and adopt automation, employers need people who can model, analyse and improve processes before technology is layered on top, the very capability that structured BPM training builds. Demand spans business analysts, process analysts and consultants through to process improvement and operations managers, and here is what the market is telling us right now.

    USD 78.7M

    SA business process management market

    2025, growing 8.2% a year (IMARC)

    R547,650

    Average Business Analyst pay, South Africa

    per year, SalaryExpert 2026

    R560,000

    Process Improvement Manager pay

    per year, PayScale 2026

    50%+

    AI adoption among SA banks

    EY South Africa 2026

    SECTORS HIRING

    • —Banking, Financial Services and Insurance
    • —Telecommunications and Technology
    • —IT and Business Process Services
    • —Retail and Consumer Goods
    • —Government and Public Sector
    • —Mining, Energy and Manufacturing

    DEMAND DRIVERS

    • —SA BPM software market growing around 8.2% a year to 2034
    • —RPA and AI adoption accelerating across banks and insurers
    • —Operational excellence and PMO functions maturing
    • —Cost and efficiency pressure pushing process redesign
    • —POPIA and ISO 9001 driving documented, standardised processes
    • —Digital transformation reshaping financial and public services

    Sources: PayScale, SalaryExpert, Indeed, Glassdoor (South Africa) 2025-2026; IMARC / Futurism (SA BPM market); EY South Africa (banking digital transformation).

    What Is Driving Demand for BPM Skills in South Africa

    Automation Outpacing Process Design

    South African banks and insurers are automating fast, but you cannot automate a broken process. Organisations need people who can model and fix workflows before RPA and AI go live.

    BPM builds modelling and analysis skills

    Cost and Efficiency Pressure

    A tight economy pushes SA firms to cut waste and rework. Professionals who can expose bottlenecks and redesign processes for efficiency are in growing demand across sectors.

    BPM builds waste-removal and redesign skills

    Scarce Process Modelling Skills

    Employers report a shortage of people fluent in BPMN 2.0 and the BPM lifecycle. Skilled process thinkers stand out in a market deep in generalists but thin in process specialists.

    BPM builds BPMN 2.0 fluency

    Compliance and Standardisation Demands

    ISO 9001, POPIA and sector regulation require documented, consistent processes. BPM skills help teams standardise, control and audit how work actually flows.

    BPM builds documentation and governance skills

    Sources: IMARC / Futurism (SA BPM market); EY South Africa (banking digital transformation) 2025-2026.

    BPM is more than a method. It is a career multiplier for people who can make work flow better. Join professionals who model, analyse and improve real processes. Start your journey today.

    Your South Africa Process Career Shift

    Your Process Skills, Before and After

    The Shift Practical BPM Skills Deliver

    South Africa's move to digital operations and automation is separating people who can improve processes from those who only run them. Here is which side of that line you want to be on.

    Today

    Confident in your function, but processes stall at the handoffs

    After Training

    Confident mapping end-to-end flows and removing bottlenecks across teams

    Today

    Improvement ideas stay informal and hard to justify to leaders

    After Training

    Able to measure processes with KPIs and build a clear case for change

    Today

    Progression capped without in-demand, recognised process skills

    After Training

    Ready for process roles that SA employers pay R450k to R690k and up

    You build BPM capability

    Before

    Processes live in people's heads, undocumented and inconsistent

    Now you have

    A shared BPMN 2.0 language to model and standardise how work flows

    Before

    Automation and RPA projects stall on messy underlying processes

    Now you have

    The skill to fix processes first, then automate with confidence

    Before

    Waste and rework go unseen and unmeasured across teams

    Now you have

    Structured analysis to expose waste and quantify improvement

    Before

    Process ownership is unclear and improvement stays ad hoc

    Now you have

    Governance skills to assign ownership and sustain improvement

    "The gap between doing the work and improving how the work is done is a set of practical process skills, and the organisations that matter already value them."

    Join professionals across South Africa who trained with Invensis Learning and made the shift.

    Sources: PayScale, SalaryExpert (South Africa) 2025-2026.

    Module 1: Introduction to Business Processes

    • Definitions and models of business processes and how they apply across organisational functions
    • Overview of process performance metrics and how they are used to measure and manage process quality
    • Process types including operational, management, and support processes and their role within organisations
    • The Business Process Owner role and its responsibilities in process governance and accountability
    • Relationship among processes, policies, and procedures and how they interact within organisational frameworks

    Module 2: Benefits and Uses of Process Management

    • BPM modelling benefits and why organisations invest in process documentation and improvement programs
    • Process model hierarchy and how different levels of process maps relate to each other
    • Organisation maps and how they provide a high-level view of process structure across departments
    • Swimlane maps and how they are used to visualise cross-functional workflows and handoffs between teams

    Module 3: Process Management Requirements and Approach

    • Information gathering techniques for capturing accurate process data from stakeholders and subject matter experts
    • Management approach and governance considerations for planning and sustaining a BPM program
    • BPM notation standards and how to apply them consistently across process documentation
    • Flowcharting software tools and platforms used to create, store, and share process maps
    • People-technology interaction and how process maps capture the relationship between human activity and automated systems

    Module 4: Developing Detailed Business Process Maps

    • Industry best practices for developing accurate, readable, and actionable process maps
    • Traditional process maps including linear flowcharts and their application in process documentation
    • Cross-functional swimlane development covering structure, roles, handoff points, and decision logic
    • Practical exercises in developing detailed process maps aligned with real-world operational scenarios

    Course Curriculumof the Business Process Management Training

    The online Business Process Management training course curriculum in the South Africa is structured across four modules covering foundational process concepts through to the development of detailed cross-functional process maps. Each module is designed to be practical, with content that aligns to real job responsibilities and process improvement workflows across operations, quality, and consulting roles.

    • Definitions and models of business processes and how they apply across organisational functions
    • Overview of process performance metrics and how they are used to measure and manage process quality
    • Process types including operational, management, and support processes and their role within organisations
    • The Business Process Owner role and its responsibilities in process governance and accountability
    • Relationship among processes, policies, and procedures and how they interact within organisational frameworks

    Sharpens your ability to tell an operational process apart from a support process, and why that distinction matters for ownership.

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    The Process Skills You Will BuildCapability You Can Use at Work

    By the end of this Business Process Management training you can map, analyse, redesign, measure and govern business processes, and identify where automation adds real value. The skills apply across any industry, function or process type.

    Model Processes with BPMN 2.0

    Turn a plain process description into a clear BPMN 2.0 swimlane diagram using events, gateways, tasks and lanes, so responsibilities and flow are visible to everyone involved.

    Run the Full BPM Lifecycle

    Work through all six phases, from identify and model to analyse, design, implement and monitor, and manage processes as a continuous cycle rather than a one-off project.

    Analyse Processes and Expose Waste

    Use qualitative and quantitative analysis to find bottlenecks, waiting time and rework, and apply Lean waste categories to build a solid case for improvement.

    Redesign Workflows for Results

    Apply simplification, standardisation, automation and error-proofing to redesign processes that are faster, cheaper and more reliable for the customer.

    Measure Processes with KPIs

    Define lead time, cycle time, first-pass yield and other metrics, and set up dashboards and reviews that keep process performance visibly on track.

    Govern and Automate Processes

    Establish process ownership and governance, and identify where a BPMS, workflow tools and RPA can automate the right tasks within an end-to-end process.

    Who Should TakeBusiness Process Management Training in South Africa?

    Business Process Analysts

    Project Managers

    Operations Managers

    Quality Assurance Professionals

    Business Consultants

    Process Improvement Specialists

    Six Sigma Practitioners

    Business Analysts

    Who Can Take This Certification Training

    Business Process Management Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Business Process Management online training options available.

    Business Process Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    ZAR 5690

    Attend fully interactive BPM training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Untitled

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    Business Process Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Business Process Management training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Untitled

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    Business Process Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and BPM training for companies.

    Untitled

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Business Process Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by Business Process Management training company.

    Untitled

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    Business Process Management Live Virtual Training

    Business Process Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    ZAR 5690

    Please Note:Attend fully interactive BPM training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for BPM Training in South AfricaLearning That Sticks at Work

    As a trusted BPM training company in South Africa, Invensis Learning delivers practical BPM training for professionals and organisations that want to design, run and improve processes with confidence. Our programmes combine experienced trainers, hands-on BPMN and process analysis exercises, and flexible delivery formats. Whether you enrol as an individual or arrange corporate training for your team, you get a professional learning experience built around real-world application and measurable outcomes, backed by our ISO 9001:2015 and ISO 27001:2022 certifications.

    • Experienced trainers with real process management and improvement expertise
    • Practical, exercise-led sessions on BPMN modelling and process analysis
    • Flexible delivery for individuals, working professionals and corporate teams
    • Structured courseware aligned to the recognised BPM body of knowledge
    • Online (live virtual), classroom and onsite formats to suit your schedule
    • Dedicated learner support before, during and after the training
    • Course completion certificate from an ISO 9001:2015 certified provider
    • Trusted by professionals and organisations across many industries

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    15+

    Years of Training Excellence

    24/7

    Learner Support

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Business Process Management Training Locations in South AfricaAll our classroom training is now available online at your convenience

    Business Process Management in South Africa

    The Westin Cape Town Convention Square, Lower Long Street, Cape Town Ward 115, Cape Town, City of Cape Town, Western Cape, 8000, South Africa

    Business Process Management in South Africa

    Southern Sun Katherine Street Sandton, 115, Linden Street, Atholl Gardens, Johannesburg Ward 91, Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2146, South Africa

    corporate banner

    Corporate BPM Training in South AfricaUpskill Entire Teams

    Untitled

    • Suitable for small, medium and large cross-functional teams
    • Customised schedules aligned to your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Trainers who bring real process improvement and industry experience
    • Teams model and analyse their own real processes during the session
    • Role-based examples for banking, telecoms, retail and the public sector
    • Dedicated coordination and support for group training programmes

    Leading South African Organisations

    Standard BankAbsaNedbankDiscoveryMTNSasol

    What Our Learners Say

    Untitled

    Finally Able to Model Our Processes Clearly

    "I came in able to describe our processes in words but not draw them. After the training I can build a clean BPMN 2.0 swimlane that my whole team understands. It has already helped us fix two slow handoffs."

    Thabo Molefe

    Business Analyst, Banking

    Untitled

    0/0

    Practical Waste Analysis I Could Use Straight Away

    "The process analysis section was the most useful part for me. I learned to spot waiting time and rework, then redesign the flow. I applied it to our claims process the week I got back and cut a full step."

    Lerato Dlamini

    Process Owner, Insurance

    Untitled

    0/0

    A Strong, Practical Foundation in BPM

    "Good coverage of the full BPM lifecycle in a single day. The trainer used real examples and the redesign exercises made the ideas stick. A solid foundation for anyone managing operations."

    Pieter van der Merwe

    Operations Manager, Manufacturing

    Untitled

    0/0

    Gave Our Teams One Shared Process Language

    "We ran this as an onsite session for a mixed operations and IT group. Everyone now shares one language for processes, which has made our automation planning far smoother. The tailored examples were spot on."

    Nomsa Khumalo

    Learning and Development Manager, Financial Services

    Untitled

    0/0

    Standardised How Our Teams Manage Processes

    "Our teams documented processes in five different ways before this. The corporate programme standardised how we model and govern them, and the improvement in consistency has been measurable across departments."

    Rushil Naidoo

    Head of Operations, Telecommunications

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    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    Business Process Management (BPM) is a structured discipline for identifying, modelling, analysing, improving and monitoring the processes that deliver value in an organisation. This training builds those practical skills across the full BPM lifecycle in a single day, with no exam involved.

    General

    What is Business Process Management (BPM)?

    Business Process Management (BPM) is a structured discipline for identifying, modelling, analysing, improving and monitoring the processes that deliver value in an organisation. This training builds those practical skills across the full BPM lifecycle in a single day, with no exam involved.

    Is the BPM training worth it for my career?

    Yes. Process skills are in demand across South African banking, telecoms, retail, government and manufacturing, where roles from business analyst to operations manager rely on them. The training gives you modelling, analysis and improvement skills you can apply immediately. Talk to a learning advisor to see how it fits your goals.

    Who should attend this BPM course?

    The course suits business analysts, process owners, operations and service delivery managers, IT professionals, quality managers and change practitioners. Anyone responsible for designing, running or improving business processes in any sector will benefit.

    Do I need any prior experience to join?

    No. There are no formal prerequisites and the course introduces BPM from first principles. Some familiarity with how your organisation works is helpful but not required.

    What standards and frameworks does the training cover?

    The training is grounded in the recognised BPM body of knowledge: the ABPMP BPM Common Body of Knowledge (CBOK), BPMN 2.0 (the ISO/IEC 19510 process modelling standard) and the process approach of ISO 9001:2015. BPM is vendor-neutral, so no single body governs it.

    Pricing

    How much does BPM training cost in South Africa?

    Fees vary by delivery format (live virtual, classroom or corporate onsite) and group size, so pricing is available on request. Request a quote and a learning advisor will share current options for your chosen format.

    What is included in the course fee?

    The fee typically includes instructor-led training across all six BPM modules, structured courseware and learning resources, hands-on modelling and analysis exercises, learner support, and a course completion certificate.

    Do you offer discounts for group bookings?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams and departments. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Is there a separate exam or certification fee?

    No. This is a non-certification skills course with no exam, so there is no exam or awarding-body fee to pay. Your fee covers the training itself and the course completion certificate.

    Assessment

    Is there an exam for this BPM course?

    No. This is a practical, non-certification course with no examination. Learning is reinforced through BPMN modelling exercises, process analysis workshops and group discussion throughout the day.

    Do I get a certificate after the training?

    Yes. You receive a course completion certificate from Invensis Learning once you complete the programme. It records your training, though it is not a formal certification, as BPM has no single awarding body.

    How is learning checked during the course?

    There is no formal assessment. Instead, you apply BPM techniques throughout the day in modelling exercises, analysis workshops and redesign activities, so you practise the skills as you learn them.

    Does BPM have a formal certifying body?

    No. BPM is a vendor-neutral discipline with no single governing or awarding body. The training references established standards such as BPMN 2.0 and the ABPMP CBOK rather than preparing you for a specific credential exam.

    How does BPM relate to Lean and Six Sigma?

    BPM provides the end-to-end framework for identifying, modelling, governing and improving processes. Lean and Six Sigma offer specific improvement tools applied within that framework. In short, BPM governs the process while Lean and Six Sigma help improve it.

    Course Content

    What will I learn in the BPM training?

    You will learn to model processes in BPMN 2.0, run the full BPM lifecycle, analyse processes to expose waste, redesign workflows, measure performance with KPIs, and govern and automate processes. The skills apply across any industry or function.

    How long is the course?

    The programme runs for one day (8 hours), covering all six BPM modules with concept explanations, BPMN modelling exercises, and process analysis and redesign workshops throughout.

    Will I practise BPMN 2.0 modelling?

    Yes. You will draw business processes in BPMN 2.0 from verbal descriptions, using events, gateways, tasks, sequence flows and swimlanes, and validate your models the way you would with real stakeholders.

    Does it cover process automation and RPA?

    Yes. The training explains how a BPMS, workflow tools and Robotic Process Automation (RPA) fit into BPM, and how to spot which tasks are suitable to automate once a process is well designed.

    What materials are provided?

    You receive structured courseware, modelling and analysis exercises, and reference materials covering the BPM lifecycle, BPMN 2.0 and process improvement, plus a course completion certificate on finishing.

    Enrollment

    How do I enrol in the BPM course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules and learning resources. See upcoming batches or talk to a learning advisor to get started.

    What delivery formats are available?

    The course is available online (live virtual) instructor-led, in a classroom, and as corporate onsite training, so you can choose the format that fits your schedule and team.

    Can my whole team be trained together?

    Yes. Corporate onsite and live virtual group training let you train a cross-functional team together, and teams can model and analyse their own real processes during the session. Request a group quote to arrange it.

    Can I reschedule my booking?

    Yes. Flexible options let you reschedule or move to another batch where available. Contact our support team and they will help you arrange a suitable date.

    How soon can I start?

    New sessions run regularly in live virtual and classroom formats across South African time zones. Check the upcoming schedule or speak with a learning advisor to book the next available date.