IT Service Management is the set of activities performed by an enterprise to design, plan, deliver, operate and control of IT services offered to customers. Invensis Learning is a PeopleCert ATO that offers ITSM courses in Armenia for professionals to learn the implementation and management of quality IT services that meet business needs.
View CoursesView Training Dates & PricesIn Armenia, IT Service Management (ITSM) skills are in high demand across various industries. To succeed in this field, ITSM professionals in Armenia must possess a range of skills, including technical knowledge, project management skills, customer service skills, and communication skills. They must also be familiar with ITSM frameworks such as ITIL and be able to work with tools such as ServiceNow and JIRA. ...Read More
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