Module 2: Enhanced ITIL Service Value System (SVS)
- Evolution of the Service Value System in Version 5
- Updated governance approaches
- How guiding principles apply in AI-enabled environments
- Value chain activities enhancements
Starts from
USD 395
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Fast Route to the Latest Edition
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Chile, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.
8 hours of instructor-led training
8 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Bridge Digital Courseware
Practice questions, mock assessments and revision materials
PeopleCert ITIL V5 Foundation Bridge exam voucher
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL (Version 5) Foundation Bridge Training Course
Do You Qualify for the ITIL (Version 5) Foundation Bridge Exam?
Value for You and Your Organisation
The ITIL Foundation Bridge (Version 5) exam tests only what is new and changed in ITIL (Version 5) relative to ITIL 4. Existing ITIL 4 knowledge is assumed as the baseline and is not re-tested. The exam covers the five topic areas PeopleCert publishes for the Bridge: key enhancements in ITIL (Version 5), digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL (Version 5) in practice. Through a combination of multiple-choice questions, candidates are tested on their understanding of the differences between ITIL 4 and ITIL (Version 5).
IT Service Manager
ITSM Practitioner
Service Desk Lead
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
ITIL-certified Professional
Roles, Demand and Pay
ITIL is the common language of IT service management across Chile, used by banks, miners, telecoms, retailers and the IT services firms that support them. As cloud regions land in Santiago and AI reshapes operations, employers increasingly want professionals who hold the current ITIL 5 edition. Demand spans service desk and ITSM analysts through to service managers and IT operations leaders, and here is what the market is showing right now.
Designation
ITIL (Version 5) Foundation Bridge Certified Professionals in Chile : Salary Insights and Trends
Hiring Companies in Chile
Computrabajo · Indeed · Glassdoor (Chile) 2026
Source: Sonda · Entel · Coasin · Falabella
ITIL 5 is more than an update. It is how modern service teams stay relevant. Join professionals across Chile who keep their skills and credential aligned to the latest edition. Start your bridge today.
Chile's service organisations are modernising fast, and employers increasingly separate professionals who hold the current ITIL edition from those who do not. Here is which side of that line you want to be on.
Sources: ERI SalaryExpert, Glassdoor, IT Workers (Chile) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation Bridge path in Chile is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.
of the ITIL (Version 5) Foundation Bridge Certification Training
The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.
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With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.
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Capabilities for an ITIL 5 World
By the end of the bridge you can explain what is new in ITIL 5 and apply the updated guidance at work. The training focuses only on the differences from ITIL 4, so every skill builds directly on the knowledge you already hold.
Understand what has changed since ITIL 4: the new and refined concepts, structural updates and terminology that define the latest edition, so you can communicate confidently in an ITIL 5 environment.
Explore how ITIL 5 reflects modern digital and AI-enabled environments, and how the product and service lifecycle structures delivery from discovery and design through build, operation, delivery and support.
Gain clarity on renamed and redefined terms and how core ideas such as value co-creation, the guiding principles and four dimensions are updated and recontextualised in ITIL 5.
Learn how ITIL 5 strengthens value creation across the full stakeholder ecosystem, linking strategy to delivery and measurable outcomes through the value system and value stream management.
Integrate the ITIL 5 updates into your existing ITIL 4 knowledge to improve collaboration, performance and results in real service management and digital product contexts.
Prepare for the 20-question PeopleCert bridge exam with focused revision on the ITIL 5 differences and practice questions mapped to the Foundation Bridge Version 5 syllabus.
for Professionals and Teams
We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations looking to upgrade employee knowledge to the latest ITIL framework, standardise service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customised to organisational requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customised coaching support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
USD 395
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.
Accredited, Flexible and Learner-First
As a dedicated ITIL 5 Foundation Bridge training company, Invensis Learning helps ITIL 4 professionals and teams across Chile update to ITIL 5 with structured, accredited training and a clear path to the bridge exam. Our programmes combine experienced trainers, flexible delivery and learner-focused support, all backed by ISO-certified quality and information security standards. Whether you enrol as an individual or train a whole service team, you get a practical, results-focused experience built around the ITIL 5 updates that matter.
98%
First-Attempt Pass Rate
5000+
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4.7/5
Rated by Learners Worldwide
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Leaders in Training industry for 12+ years

Over 5000 five star reviews
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL V5 Foundation Bridge Training Location in Chile
Santiago, Provincia de Santiago, Región Metropolitana de Santiago, 8320000, Chile
ITIL V5 Foundation Bridge Training Location in Chile
Sheraton Santiago Hotel & Convention Center, Chile
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"The pace and learnings from the course were good, liked how the trainer went through everything and always checked if there were questions and when there were he gave thorough answers."
"Pritesh Shah - Trainer Engaging Lecturer giving the lesson. Very knowledgeable. Taking us through step by step."
"It was a great learning experience with Mr Alex whose approach was very good throughout the course. Maintained a very good pace."
"Instructor is well aware of the subject and made the training tailored to my experience. Recommended :) "
"The instructor was exceptionally clear in their explanations and patiently repeated any concepts I struggled to understand, ensuring a smooth learning experience. I highly recommend Invensis for their outstanding teaching approach and commitment to student success"
"PD has been helpful to us during the course duration. He is elaborating the concepts and will not move to the next topic until we understood the topic concerned. He is also proactive in asking questions to ensure we are listening and following the discussion."
"The instructor was Pritesh and the trainning was very clear and as someone who never heard this subject before I was able to understand the topics"
"This training was very much helpful for completing my current job profession. "

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Here's everything you may ask...
The ITIL 5 Bridge is a transition qualification from AXELOS and PeopleCert that updates ITIL 4 Foundation holders to ITIL 5, the latest edition of the leading IT service management framework. Passing the one-day bridge grants the full ITIL 5 Foundation credential.
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