Course Overview

    Overview

    What's Included

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    Who Can Take

    What Is ITIL 5 Foundation Certification?

    Your Entry into Modern Service Management

    ITIL Version 5 Foundation course badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Chile, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    What's Included in Your ITIL V5 Foundation Training

    • 2 days of instructor-led training (16 hours)

    • 16 PDUs on completion of the training

    • Official PeopleCert ITIL V5 Foundation Digital Courseware

    • Value stream mapping, Guiding Principles and Continual Improvement Model content

    • Full-length mock exams in the exact format of the live PeopleCert paper

    • PeopleCert ITIL V5 Foundation exam voucher

    • PeopleCert-accredited trainers with real-world delivery experience

    • Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass

    • Retake the training within 2 months at no additional cost

    • Recordings of all training sessions.

    Key Highlights

    of the ITIL Version 5 Foundation Training Course

    ITIL V5 Foundation Certification Eligibility in Chile

    Do You Qualify for the ITIL V5 Foundation Exam?

    The Value of Getting ITIL 5 Certified

    For Professionals and Organisations

    ITIL V5 Foundation Exam Format in ChileWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.

    ITIL V5 Foundation Certification Cost in Chile

    Who Should Take ITIL V5 Foundation Certification Training in Chile?

    • IT Service Manager

    • Service Desk Analyst

    • ITSM Practitioner

    • IT Support Engineer

    • IT Operations Manager

    • Incident / Problem Manager

    • Change Manager

    • IT Project Manager

    ITIL 5 Foundation Careers in Chile

    Roles, Demand and Earnings

    ITIL 5 Foundation has become a sought-after credential across Chile as banks, miners, telecoms, retailers and IT services firms modernise how they run digital services. With major cloud investments landing in Santiago and the national Chile Digital 2035 agenda underway, employers increasingly want professionals who can manage services to a recognised standard. Demand spans the service management ladder, from service desk roles through to IT service and operations managers, and here is what the market is telling us right now.

    Market Forces Making ITIL 5 Skills Essential in Chile

    ITIL 5 Foundation is more than a credential. It is a practical toolkit for running modern digital services. Join professionals in Chile building the skills employers are hiring for. Start your journey today.

    Your Chile Career Transformation

    Your Career Before and After ITIL 5 Foundation

    The Shift Certified Skills Deliver

    Chile's IT sector is modernising fast, and employers increasingly separate professionals who can run services to a recognised standard from those who cannot. Here is which side of that line you want to be on.

    Sources: ERI SalaryExpert, Glassdoor, IT Workers (Chile) 2026.

    How to Get ITIL V5 Founfdation Certified in Chile

    Step-by-Step Certification Process

    The ITIL V5 Foundation certification path in Chile is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organisations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimisation

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculum

    of the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

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    Capabilities You Will Master in ITIL 5 Foundation

    The Core Skills of Modern ITSM

    This ITIL 5 Foundation training builds practical, exam-ready understanding of modern digital service management. By the end, you can explain the ITIL Value System, the guiding principles and the practices that help organisations create and improve value.

    Digital Product and Service Management

    Skills covered in ITIL 5 Foundation start here: understand what digital products and services are, how value is created in digital environments, and why continual improvement runs through the whole lifecycle.

    Value Co-Creation

    Learn how value is created together by providers, consumers and stakeholders, balancing outcomes, costs, risks, experience and sustainability across modern digital services.

    The Four Dimensions of Service Management

    Apply the four dimensions, organisations and people, value streams and processes, information and technology, and partners and suppliers, for a holistic view of service management.

    Value System and Guiding Principles

    Understand how the ITIL Value System brings together governance, practices and improvement, and apply the seven guiding principles to real-world decisions.

    The Product and Service Lifecycle

    Follow products and services from discovery and design through build, operation, and delivery and support, and see how each stage creates and sustains value.

    Management Practices and Value Streams

    Explore ITIL's management practices, continual improvement, and value stream mapping and management that keep digital services efficient and effective.

    ITIL V5 Foundation Certification Training Modes

    for Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    ITIL V5 Foundation Corporate Group Training

    • Customised training aligned to organisational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customised learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1125

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in Chile

    Accredited, Expert-Led, Flexible

    Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations in Chile that want to build dependable service management capability and prepare for the PeopleCert exam. Our programmes combine accredited, experienced trainers, flexible delivery formats, organised courseware aligned to the latest syllabus, and learner-focused support. Whether you are enrolling as an individual or planning corporate training for your team, Invensis Learning, a trusted ITIL Version 5 Foundation training company in Chile, provides a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • Accredited training partner for PeopleCert and AXELOS
    • Experienced, certified trainers with real service management practice
    • Live online, classroom and self-paced learning to fit your schedule
    • Courseware aligned to the current ITIL 5 Version 5.0 syllabus
    • Exam preparation support, practice questions and practical exercises
    • Dedicated learner support before, during and after training
    • Customised corporate training for teams across Chile
    • ISO 9001 and ISO 27001 certified training delivery

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    15+

    Years of Training Excellence

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL Version 5 Foundation Training Locations in Chile

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Chile

    Santiago, Provincia de Santiago, Región Metropolitana de Santiago, 8320000, Chile

    ITIL Version 5 Foundation Training Location in Chile

    Sheraton Santiago Hotel & Convention Center, Chile

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    Corporate ITIL 5 Foundation Training in Chile

    For Service Teams

    • Suitable for small, medium and large IT teams
    • Customised schedules based on team availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Trainers with real service management and industry experience
    • Role-based examples relevant to Chilean IT operations
    • Dedicated coordination and support for group programmes
    • Scalable delivery for teams across Chile and abroad

    Trusted by Leading Enterprises in Chile

    SondaEntelBanco De ChileFalabellaCodelcoBancoEstado

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    Frequently Asked Questions

    Here's everything you may ask...

    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS, delivered by PeopleCert. It introduces digital product and service management, the ITIL Value System and the practices organisations use to create and improve value. It is ideal for IT and business professionals at any stage.