ITIL Foundation Training and Certification Course in Madrid, Spain

Invensis Learning's ITIL Foundation Training Course in Madrid is delivered by highly qualified trainers with extensive IT Service Management experience. This AXELOS's ITIL Foundation Certification is one of the most industry-recognized IT Service management certifications for IT professionals all across the world. This ITIL Foundation Certification Course in Madrid is ideal for individuals and enterprises that are looking to gain fundamental understanding of the globally-recognized IT Service Management framework in Information Technology Infrastructure Library (ITIL).

The main takeaways from this ITIL Foundation Certification course in Madrid are that you demonstrate comprehensive understanding of ITIL terminologies and concepts, core principles, service lifecycle. Participants will receive course completion certificate and 16 PDUs.

We deliver ITIL Foundation Training in Madrid through classroom and live online classroom modes. Attend this ITIL Foundation course from various available weekday and weekend schedules. Enroll now and gain this ITIL Foundation certification in Madrid today.

ITIL Foundation Training in Madrid, Spain

Training Modes

- Instructor-led Classroom Training (   view training dates and cost )

- Instructor-led Online Training ( view training dates and cost )

- On-site Group Training  request for more information )

- Focused 1-to-1 Training

Areas of Study

- ITIL terminology, structure, and concepts

- Core principles of ITIL practices for Service Management

- Service Lifecycle

- Key principles and models, and more

ITIL Foundation Training Schedule  Click here to view the ITIL Foundation training Schedule in Madrid 
ITIL Foundation Training Course Syllabus
  • Introduction to Service Management Lifecycle
  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operations
  • Continual Service Improvement
  • Review of Key Concepts
 Download detailed Course Syllabus (PDF)
ITIL Foundation Course Preview  Click here to view ITIL Foundation Course Preview
ITIL Foundation Certification Admission Requirements

There are no pre-requisite criteria for taking the ITIL Foundation certification examination.

ITIL Foundation Exam Format
  • Exam Type: Multiple choice examination questions
  • No Of Questions: 40 questions - 26 marks required to pass (out of 40 available) - 65%
  • Exam duration: 60 minutes’ duration
  • Type: Closed book exam
ITIL Foundation Training Fees
     Click here to view the ITIL Foundation Training Schedule in Madrid
    ITIL Foundation Exam Fees

    The ITIL Foundation examination cost in the Spain is USD 280.

    Who should Attend ITIL Foundation Certification training

    Job roles that can benefit from ITIL Foundation training course in Madrid include, but are not limited to:

    • IT Managers / Support teams
    • System Administrators / Analysts
    • Operations Managers
    • Database Administrators
    • Service Delivery Professionals
    • Quality Analysts
    • Application Management team / Development team
    • Process Owners / Practitioners
    Accreditation AXELOS Certified Partner ITIL Training Organization

    Request this ITIL Foundation Course for Corporate Group Training in Madrid, Spain

    On-site Group Training Tailored to your
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    ITIL Foundation Course Features

    • Interactive instructor-led ITIL Foundation training
    • Highly qualified, certified, and accredited trainers
    • ITIL Foundation course adhered to global standards
    • AXELOS official ITIL Foundation certificate
    • Get ITIL Foundation Study Guide created by subject matter experts
    • 98.6% pass success rate
    • Get to know industry best practices and case studies
    • Prepare better with sample mock tests
    • Achieve 16 PDUs certificate
    • Convenient Weekday/Weekend ITIL Foundation training schedule in Madrid
     

    Many of our participants in Madrid become ITIL Foundation certified professional in just 2 to 3 weeks. Our unique training methodology coupled with high-quality ITIL Foundation courseware enables our participants to achieve their ITIL Foundation certification goal. With a careful assessment of each participant, we assign a trainer who creates a structured approach to the training that helps in achieving desired ITIL Foundation results.

    At Invensis Learning, we create a ‘Study Smart’ approach for participants taking up ITIL Foundation course in Madrid. As a training organization, our main objective is to achieve over 98.6% passing success for participants who take up ITIL Foundation training with us. The trainer will devise a smart study approach by understanding each participant carefully and devise measures during the training to understand the areas that you are struggling with and create a teaching plan accordingly. At the end of the training, the trainer will share a detailed report and help in creating a customized plan that helps in clearing your ITIL Foundation certification exam in Madrid.

    At Invensis Learning, we believe in holistic learning that encompasses a clear understanding of the concepts rather than memorizing and using flash cards to clear the exam. These short-cuts only help you to a certain extent, but a proper understanding of the concepts helps participants to answer questions of various difficulty levels and ensures it stays with them which help in the real-world application as well. Moreover, the entire training is focused on showcasing minute details of real-world scenarios and mapping it to AXELOS’s ITIL way of thinking.

    ITIL Foundation Certification Course Syllabus

     

    In this module participants will learn about the principles of service management, the processes, and the ITIL service lifecycle.

    This chapter focuses on the introduction to service strategy, key concepts of service strategy, service strategy processes such as: demand management; service portfolio management; financial management; and business relationship management.

    This module focuses on introduction to service design, key concepts of service design, service design processes such as: catalogue management; service level management; supplier management; capacity management; availability management; ITSCM; ISM; and design co-ordination.

    In this module participants will learn about introduction to service transition, key principles and models of service transition, service transition processes such as: transition, planning, and support; change management; service asset and configuration management; release and deployment management; and knowledge management.

    This chapter focuses on introduction to service operations, service operations processes such as: event management; problem management; request fulfillment; and access management, and service operations functions.

    This module is all about introduction to continual service improvement, and key principles, and models of continual service improvement.

    ITIL Foundation Training Agenda

    The daily agenda of the 2-day ITIL Foundation Training is detailed below:

      • Principles of Service Management
      • The Processes
      • The ITIL Service Lifecycle
      • Introduction to Service Strategy
      • Key Concepts of Service Strategy
      • Service Strategy Processes
        • Demand Management
        • Service Portfolio Management
        • Financial Management
        • Business Relationship Management
      • Introduction to Service Design
      • Key Concepts of Service Design
      • Service Design Processes
        • Service Catalogue Management
        • Service Level Management
        • Supplier Management
        • Capacity Management
        • Availability Management
        • IT Service Continuity Management
        • Information Security Management
        • Design Co-ordination
      • Introduction to Service Transition
      • Key Principles & Models of Service Transition
      • Service Transition Processes
        • Transition, Planning and Support
        • Change Management
        • Service Asset and Configuration Management
        • Release and Deployment Management
        • Knowledge Management
      • Introduction to Service Operations
      • Service Operations Processes
        • Event Management
        • Problem Management
        • Request Fulfillment
        • Access Management
        • Service Operations Functions
      • Introduction to Continual Service Improvement
      • Key Principles and Models of Continual Service Improvement

    FAQs on ITIL Foundation Training

     

    At Invensis Learning we offer the entire range of ITIL qualifications that are listed below:

    • ITIL Foundation
    • ITIL Practitioner
    • ITIL Intermediate Service Lifecycle modules:
      • ITIL Service Strategy (SS)
      • ITIL Service Design (SD)
      • ITIL Service Transition (ST)
      • ITIL Service Operation (SO)
      • ITIL Continual Service Improvement (CSI)
    • ITIL Intermediate Service Capability modules:
      • ITIL Intermediate Release, Control and Validation (RCV)
      • ITIL Intermediate Planning, Protection and Optimization (PPO)
      • ITIL Intermediate Service Offerings and Agreements (SOA)
      • ITIL Intermediate Operational Support and Analysis (OSA)
    • ITIL Managing across the Lifecycle (MALC) module for ITIL Expert certification

    ITIL V3 is the latest version of ITIL released in 2011. Invensis Learning offers ITIL Foundation training based on this latest upgraded version.

    The ITIL Intermediate Service Strategy (SS) module has been modified the most in the latest ITIL 2011 version.

    • Select convenient training schedule given above
    • Enroll and make the payment, and block your seat
    • Receive the training kit with training details and start your preparation

    As part of your ITIL Foundation training, you will receive:

    • Hard copy/soft copy of the course material
    • ITIL Foundation syllabus
    • ITIL Foundation exam (optional)
    • 16 PDUs certificate

    Yes, we have schedules for ITIL Foundation training for weekends and weekdays in Madrid. Please view our ITIL Foundation training schedule in Madrid here.

    At Invensis, we provide ITIL Foundation training in Madrid in three different learning modes in instructor-led classroom training, instructor-led online training, and on-site group training.

    Yes, the examination fee is included in the course fee.

    The ITIL Foundation credential does not have an expiry period and the certification is valid for life.

    Yes, Invensis Learning is a PEOPLECERT Accredited Training Organization (A.T.O) for providing all ITIL Certification Training courses worldwide.

    AXELOS is the governing body for all of the ITIL training programs. Invensis Learning is an AXELOS Certified Partner for imparting ITIL Foundation, ITIL Intermediate modules and ITIL MALC and Expert Certification Training courses worldwide.

    Please call us, join our Live Chat for instant support, or Request a Call Back to have your query resolved.

    Madrid, located on the river Manzanares, is the capital of Spain and the largest city in the country. Spread over 6004 sq. km, the city is home to over 3.1 million people. Madrid serves as the political, cultural and economic center of the country and is a major city in Europe for entertainment, fashion, science, and arts. Due to its high economic output and standard of living, Madrid is a major financial center in Southern Europe.

    Madrid is a tourist hub in Europe, and its various landmarks and museums draw millions of tourists every year. The Madrid area has a GDP of €203 billion, which accounts for 15% of Spain’s total GDP. The economy of Madrid is driven by the service sector which accounts for 85% of the value added to the economy. Madrid is also a major industrial center and specializes in high-technology production. The largest employers in Madrid are Telefónica, BBVA, Santander, PwC, IBM, Amadeus, Deloitte, and Everis.

    The highest average salary in Madrid for professionals in Project Management is €64,265, ITSM is €68,853, and Quality Management is €60,967. Whereas a senior project manager with PMP certification the salary goes up to €70,175, with ITIL certification it goes up to €77,000, and with Six Sigma certification, it goes up to €78,139.

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