IT Service Management is the set of activities performed by an enterprise to design, plan, deliver, operate and control of IT services offered to customers. Invensis Learning is a PeopleCert ATO that offers ITSM courses in Ghana for professionals to learn the implementation and management of quality IT services that meet business needs.
View CoursesView Training Dates & PricesIT Service Management (ITSM) is becoming increasingly important in Ghana as companies move towards digitalization. ITSM is a set of processes and activities that enable organizations to design, deliver, manage, and improve IT services provided to customers. ITSM professionals in Ghana are required to have a combination of technical and business skills, including ITIL (IT Infrastructure Library) framework knowledge, project management, and communication skills. ...Read More
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