Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
Starts from
USD 725
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Ghana. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
The Scrum Master role is among the fastest-growing agile careers in Ghana, valued by banks, telecoms, fintechs and IT services firms that are scaling digital product delivery. As Accra matures into a West African tech hub and mobile money reshapes financial services, employers increasingly seek professionals who can facilitate Scrum teams and keep delivery on track. Demand spans Scrum Master, Product Owner, agile delivery and coaching roles, and here is what the market is showing right now.
The CSM is more than a certificate. It is your route into agile delivery as Ghana's digital economy scales. Join professionals who lead Scrum teams with confidence. Start your journey today.
Ghana's digital economy is expanding fast with fintech, mobile money and bank transformation, and employers increasingly separate certified Scrum professionals from the rest. Here is which side of that line you want to be on.
Sources: Glassdoor, PayScale, Paylab, okadwuma Ghana Salary Guide 2025-2026.
The path to online CSM certification in Ghana is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
100% Secure and Safe download
Foundational to nearly every question on the exam, best mastered early.
100% Secure and Safe download
The CSM programme, aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, builds practical Scrum knowledge across six core areas. By the end, you can facilitate a Scrum team and step confidently into the Scrum Master role.
Skills covered in the CSM course start here: understand empirical process control and the three pillars of transparency, inspection and adaptation, and why Scrum thrives in complex, fast-changing work like Ghana's fintech and digital product teams.
Apply commitment, focus, openness, respect and courage to build trust and psychological safety, so your Scrum team communicates honestly and holds itself accountable.
Learn how the Scrum Master, Product Owner and Developers work as one small, cross-functional, self-managing team, and how to enable self-management rather than direct it.
Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, keeping each event purposeful, productive and focused on the Sprint Goal.
Work with the Product Backlog, Sprint Backlog and Increment and their commitments, the Product Goal, Sprint Goal and Definition of Done, to keep the work transparent and outcome-focused.
Practise servant leadership across the three service areas, team, Product Owner and organisation, using facilitation and coaching techniques to remove impediments and grow the team.
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Ghana format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Akiance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Ghana seeking to strengthen Agile delivery and team collaboration across the organization.
Official Scrum Akiance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Ghana for professionals seeking individualized support and focused learning guidance.
Official Scrum Akiance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
USD 725
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Ghana option enables professionals to participate from any location.
Official Scrum Akiance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Invensis Learning is a Scrum Alliance Registered Education Provider (REP) and a trusted CSM training company in Ghana, delivering CSM training through a Certified Scrum Trainer, aligned to the official CSM Learning Objectives. Our programmes combine expert-led instruction, flexible delivery and industry case studies to help you move from learning to certified with confidence. Whether you enrol as an individual or arrange corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and measurable outcomes.
12M+
Hours of Training Delivered
4
Flexible Learning Modes
98%
First-Attempt Pass Rate
5000+
Accredited Trainers Globally

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews
Level AA conformance, W3C WCAG 2.2
CSM Training Location in Ghana
Movenpick Ambassador Hotel, Liberia Avenue, West Ridge, Accra, Korle-Klottey Municipal District, Greater Accra Region, Ghana
CSM Training Location in Ghana
Kempinski Hotel Gold Coast City, 66, Guinea Bissau Loop, Ridge, Ministerial Area, Accra, Korle-Klottey Municipal District, Greater Accra Region, Ghana
Passed First Time and Leading Squads
"The trainer made empiricism and the Scrum events genuinely click for me. I passed the Scrum Alliance exam on my first attempt and now facilitate two squads at my fintech in Accra with far more confidence."
Kwame Mensah
Scrum Master
0/0
A Clean Switch into Agile Delivery
"I moved from traditional project delivery into an agile role after the CSM. The case studies on impediment removal and retrospectives were the most useful part, and the live virtual format fit around my work."
Ama Boateng
Agile Project Manager
0/0
Formalised My Scrum Knowledge
"As a developer already working in Scrum, this formalised everything I had been doing informally. Understanding the three artefacts and their commitments changed how our team writes Sprint Goals."
Yaw Owusu
Software Developer
0/0
Team Delivery Became More Predictable
"We trained a full delivery team through Invensis Learning. Sprint predictability improved within a couple of cycles, and our teams now share one language for events and self-management."
Efua Adjei
Delivery Lead, Banking Sector
0/0
Tailored Training with Real Impact
"The onsite corporate sessions were tailored to our product context. Our Scrum Masters left able to run effective retrospectives and coach teams, which has cut delays across our digital programmes."
Kofi Asante
Head of L&D, Telecom Sector
0/0
4.6
Ratings
100K+
Happy Learners
100+
Locations Worldwide
99%
Training Satisfaction
Drop us a query and our learning consultant will reach out to you shortly
Fill out this form and we will respond quickly.
Invensis Learning delivers industry-leading Certified ScrumMaster (CSM) training solutions tailored for individuals and organizations.
The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master credential, validating your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective. It suits aspiring Scrum Masters, developers, testers, business analysts and project managers moving into agile delivery.