Module 2: Enhanced ITIL Service Value System (SVS)
- Evolution of the Service Value System in Version 5
- Updated governance approaches
- How guiding principles apply in AI-enabled environments
- Value chain activities enhancements
ITIL 5 Foundation Bridge Certification Training in Athens
Walk Out Certified
Designed for ITIL 4 Foundation holders in Athens, this one-day bridge programme updates your knowledge and credential to ITIL 5, the latest evolution of the world's most widely adopted IT service management framework. Learn what is new in digital product and service management, value streams and the ITIL Value System, then sit the accredited PeopleCert exam with confidence.
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Training Schedules
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Mode
8
Hours
8
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Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
What Is the ITIL 5 Foundation Bridge Certification?
Your Fast Track from ITIL 4 to ITIL 5
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Athens, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.
Next: What's Included
What's Included in Your ITIL V5 Foundation Bridge Training
8 hours of instructor-led training
8 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Bridge Digital Courseware
Practice questions, mock assessments and revision materials
PeopleCert ITIL V5 Foundation Bridge exam voucher
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
Next: Course Highlights
Key Highlights
of the ITIL (Version 5) Foundation Bridge Training Course
Next: Eligibility Criteria
ITIL V5 Foundation Bridge Certification Eligibility in Athens
Do You Qualify for the ITIL (Version 5) Foundation Bridge Exam?
Next: Benefits
Why Earning the ITIL 5 Credential Pays Off
Stay Current, Stay in Demand
For Individuals
The ITIL 5 Bridge gives certified ITIL 4 professionals a fast, structured way to refresh their knowledge and hold the current credential. In one focused day you cover only what has changed, then sit the exam with the latest material fresh in mind. Whether you work on a service desk, manage incidents and changes, or lead service improvement in Athens, the bridge keeps your expertise visible and relevant to employers.
If you want to prove you are up to date with modern, AI-enabled service management without retaking a full Foundation course, the bridge is the efficient choice. You gain a recognised PeopleCert credential and a clear path to advanced ITIL 5 qualifications.
- Upgrades your ITIL 4 Foundation to the current ITIL 5 credential in a single day
- Keeps your skills aligned with digital product and service management
- Signals current expertise to Athens employers hiring for service management roles
- Grants the full ITIL 5 Foundation credential on passing the bridge exam
- Builds fluency in value streams, the ITIL Value System and AI-enabled delivery
- Provides a globally recognised, portable credential from PeopleCert
- Opens progression to higher ITIL 5 qualifications
- Sharpens the language you use across teams, partners and stakeholders
For Organizations
ITIL 5 Bridge group training helps organisations move an entire service team to the current framework quickly. Because the programme covers only the differences, each professional refreshes their credential in a single day rather than a full Foundation course. For organisations modernising service delivery in Athens, this creates a shared, up-to-date ITIL 5 vocabulary across business units with minimal disruption.
If your teams hold mixed ITIL versions, the bridge brings everyone to a consistent ITIL 5 standard. Service desks, operations and delivery functions gain a common language for value streams, governance and outcome-focused delivery.
- Transitions your whole ITSM team to ITIL 5 in one training day per person
- Standardises ITIL 5 language and practice across service teams
- Aligns service delivery with digital product and AI-enabled ways of working
- Avoids full Foundation retraining for already-certified staff
- Supports consistent governance and value-stream thinking across units
- Offers flexible live virtual, classroom and onsite delivery for teams
- Strengthens in-house service management capability
- Keeps your organisation current with the latest ITIL edition
Next: Exam Format
ITIL V5 Foundation Exam Format in AthensWhat to expect on exam day
The ITIL Foundation Bridge (Version 5) exam tests only what is new and changed in ITIL (Version 5) relative to ITIL 4. Existing ITIL 4 knowledge is assumed as the baseline and is not re-tested. The exam covers the five topic areas PeopleCert publishes for the Bridge: key enhancements in ITIL (Version 5), digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL (Version 5) in practice. Through a combination of multiple-choice questions, candidates are tested on their understanding of the differences between ITIL 4 and ITIL (Version 5).
Next: Certification Cost
ITIL V5 Foundation Bridge Certification Cost in Athens
Next: Who Can Take
Who Should Take ITIL V5 Foundation Bridge Certification Training in Athens?
IT Service Manager
ITSM Practitioner
Service Desk Lead
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
ITIL-certified Professional
Your ITIL 5 Career Path in Athens
Roles, Demand and Earning Power
Updating to ITIL 5 keeps you competitive in Athens, where banks, telecoms, global business services hubs and IT firms run service management on ITIL. As organisations modernise under the Greece 2.0 digital agenda, employers increasingly look for professionals fluent in the latest framework. Demand spans service desk and operations roles through to service delivery and ITSM management, and here is what the local market shows.
Designation
ITIL (Version 5) Foundation Bridge Certified Professionals in Athens : Salary Insights and Trends
Hiring Companies in Athens
EUR16KMin
EUR22KAverage
EUR30KMax
Glassdoor - PayScale (Greece) 2026
CosmoteTTECTeleperformanceMellon
Source: Cosmote - TTEC - Teleperformance - Mellon
What Is Driving ITIL 5 Demand in Athens?
ITIL 5 is more than a refresh. It keeps your service management skills current and credible. Join professionals across Athens who are transitioning to the latest ITIL edition. Start your bridge today.
Your Athens ITIL 5 TransitionFrom ITIL 4 Today to ITIL 5 Ready
What the Bridge Changes for You
Greece's banks, telecoms and global business services hubs are modernising fast, and employers increasingly expect service management skills aligned to the current ITIL edition. Here is the gap the bridge closes for you.
Sources: ERI SalaryExpert, PayScale (Greece) 2026.
How to Get ITIL V5 Foundation Bridge Certified in Athens
Step-by-Step Certification Process
The ITIL V5 Foundation Bridge path in Athens is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.
Module 3: Unified Digital Product and Service Lifecycle
- Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
- Understanding how products and services are managed together in a single, integrated lifecycle
Module 4: AI Integration and AI Governance
- AI-native framework principles
- Responsible AI adoption guidance
- AI governance concepts and frameworks
- Managing AI-driven automation
- Ethical AI considerations
- Risk management for AI-enabled services
Module 5: Value Streams and Value Co-Creation
- Identifying, mapping, and managing value streams
- Enhanced value stream mapping techniques
- Improving flow, visibility, and outcomes
- Value co-creation with stakeholders
Module 6: Experience Management (New Emphasis)
- Customer experience focus
- User experience integration
- Experience-driven service delivery
- Measuring experience outcomes
- Transparency and measurable value
Module 7: Four Dimensions of Product and Service Management
- Organisations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
- How dimensions apply to digital products and services
Module 8: Digital Operating Models
- Modern organisational structures
- Digital-first business approaches
- Agile and adaptive ways of working
- Integration with Design Thinking, Agile, and DevOps
Module 9: Sustainability Integration
- Sustainability-driven service design
- Environmental responsibility in IT operations
- Long-term operational resilience
- Sustainable value creation
Module 10: Updated ITIL Practices
- Terminology updates in the 34 ITIL practices
- How practices apply in Version 5 context
- Practice alignment with unified lifecycle
Module 11: Transformation and Change
- Managing transformation in digital environments
- Organisational Change Management (OCM) integration
- Leading change in AI-enabled contexts
Module 12: Role-Aligned Guidance
- Clearer, more targeted guidance for specific roles
- Practical, actionable frameworks
- Less abstract, more dynamic models
Course Curriculum
of the ITIL (Version 5) Foundation Bridge Certification Training
The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.
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Module 1: What's New in ITIL Version 5
- Overview of the evolution from ITIL 4 to Version 5
- Understanding the 40% retained, 24% modified, and 36% new content breakdown
- Key reasons for the Version 5 update
With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.
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Skills You Will Gain in the ITIL 5 Bridge
The Updated Practices That Matter Most
The ITIL 5 Bridge teaches you only what is new and changed in ITIL 5 relative to ITIL 4, across five focused topic areas. By the end you can apply the latest service management guidance with confidence at work.
Key Enhancements in ITIL 5
Learn what has changed since ITIL 4: the new and refined concepts, structural updates and terminology that ITIL (Version 5) introduces, so you can transition with a clear view of the differences.
Digital Product and Service Management
Understand how ITIL 5 reflects modern, AI-enabled and cloud-based environments, and how the product and service lifecycle structures delivery across discovery, design, build, operation, and support.
Updated Language and Core Concepts
Master the renamed and redefined ITIL 5 terms and updated guiding principles so you communicate confidently with teams, partners and stakeholders during the transition.
Enhanced Value Creation
Explore how ITIL 5 extends value co-creation across the full stakeholder ecosystem, linking strategy to delivery and emphasising sustainability, experience and measurable outcomes.
Value Streams and the ITIL Value System
Apply value stream mapping and the evolved ITIL Value System to connect strategic intent with operational delivery and track value across the lifecycle.
Applying ITIL 5 at Work
Integrate the ITIL 5 enhancements into your existing ITIL 4 knowledge to improve collaboration, break down silos, and drive measurable performance in your organisation.
ITIL V5 Foundation Bridge Certification Training Modes
for Professionals and Teams
We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.
ITIL V5 Foundation Bridge Classroom Training
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.
ITIL V5 Foundation Bridge Corporate Group Training
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations looking to upgrade employee knowledge to the latest ITIL framework, standardise service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customised to organisational requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.
ITIL V5 Foundation Bridge Focused 1-to-1 Training
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customised coaching support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.
ITIL V5 Foundation Bridge Live Virtual Training
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 390
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.
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Why Choose Invensis Learning in Athens
Accredited, Expert-Led, Flexible
As a leading ITIL (Version 5) Foundation Bridge training company in Athens, Invensis Learning delivers accredited ITIL training for professionals and teams who want to transition to ITIL 5 efficiently. As a trusted partner of leading certification bodies including PeopleCert, we combine experienced, certified trainers with flexible live online, classroom and onsite delivery. Whether you are an individual refreshing your credential or an organisation upgrading a whole service team in Athens, our learner-focused approach, up-to-date courseware and post-training support help you move from study to certified with confidence.
- Accredited ITIL training aligned with PeopleCert, the body that owns ITIL
- Experienced, certified trainers with real service management delivery experience
- Flexible online (live virtual), classroom and onsite formats
- Up-to-date courseware focused on the ITIL 5 transition
- Dedicated learner support before, during and after training
- ISO 9001:2015 quality and ISO 27001:2022 information security certified
- Trusted by professionals and organisations across Athens and worldwide
- Efficient one-day bridge format that fits working schedules
12M+
Hours of Training Delivered
4
Flexible Learning Modes
98%
First-Attempt Pass Rate
5000+
Accredited Trainers Globally
ISO 9001:2015 Certified
ISO 27001:2022 Certified
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Leaders in Training industry for 12+ years
Over 5000 five star reviews
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ITIL (Version 5) Foundation Bridge Course Training Locations in Athens
Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL V5 Foundation Bridge Training Location in Athens
Pearson Professional Centers-Athens - Athens Tower B, 2-4 Mesogion Ave, Ampelokipi, Athens, 11526, Greece
ITIL V5 Foundation Bridge Training Location in Athens
Akmi I.V.T - 60 Patission Street, Athens, 104 34, Greece
Corporate ITIL 5 Training in Athens
Upskill Your Service Team
- Transition your entire ITSM team to ITIL 5 in one day per person
- Customised schedules aligned to your team's availability
- Flexible onsite, live virtual or hybrid delivery across Athens
- Certified trainers with real service management experience
- Role-based examples relevant to your sector and tools
- Dedicated coordination and support for group training
- Scalable delivery for teams across Greece and global sites
Trusted by Leading Enterprises in Greece
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What Our Learners Say About Us
"The best part about this experience is the trainer. He is incredibly good. He actually shows insightful videos related to the topics covered and goes out of his way to answer our questions and to make sure that we understood everything, on top of being friendly and interesting. Previous trainer pales in comparison. "
"The Info section on Invensis Learning website is what I exactly wanted. Thanks for putting all the information in one place."
"Very Knowledgeable Teacher with a very small class size allowed for a good learning experience. "
"Pritesh has good experience and knowledge on the subject. Had a wonderful learning experience."
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"I have learned a lot of important things , useful for my work. Very compressed info for 4 days, maybe too short for me as not a native trainee. Thanks a lot for the best trainer , Pritesh , who guided us through and gave us a grate understanding of overall method. "
"The application of the course was easy and always kept up to date. The experience with Sathish kumar the instructor was great he was very clear , patient and always willing to give clarity where required."
"I had a great two days of training with Pritesh Shah. He was very patient with teaching the proper terms and providing real world examples for better understanding. I was the only one in the class and I felt very much accommodated to my learning style and how I can absorb information better. Every question I had was explained thoroughly to me."
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We also deliver ITIL (Version 5) Foundation Bridge Certification Training across multiple cities in Greece
ITIL (Version 5) Foundation Bridge training for individuals and teams. Select a city in Greece to view upcoming dates, formats and pricing.
ITIL (Version 5) Foundation Bridge Training Course in HeraklionITIL (Version 5) Foundation Bridge Training Course in Patras
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Frequently Asked Questions
Here's everything you may ask...
The ITIL 5 Foundation Bridge is an accredited PeopleCert certification that updates ITIL 4 Foundation holders to ITIL 5, the latest edition of the ITIL framework. It focuses only on what is new and changed, and passing grants the full ITIL 5 Foundation credential.