Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Bridge Certification?Your Fast Track from ITIL 4 to ITIL 5

    The ITIL (Version 5) Foundation Bridge (ITIL 5 Bridge) is a one-day accredited certification that updates ITIL 4 Foundation holders to the latest edition of the world's leading IT service management framework. Issued through PeopleCert, the custodian of ITIL, it focuses only on what is new and changed in ITIL 5, so you transition efficiently without repeating content you already know. For service management professionals in Athens, the bridge is the shortest route to a current credential. You explore digital product and service management, the evolved ITIL Value System, value stream mapping and the enhanced approach to value co-creation, then prove your knowledge in a short proctored exam. Passing grants the full ITIL 5 Foundation credential, the same outcome as sitting the complete Foundation exam. Whether you support a service desk, lead change and incident practices, or advise clients as a consultant, refreshing your ITIL credential keeps you aligned with how Athens employers now run digital services. Start your ITIL 5 journey with Invensis Learning and stay current with confidence.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Athens, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Bridge Certification?Your Fast Track from ITIL 4 to ITIL 5

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Athens, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in AthensDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    Why Earning the ITIL 5 Credential Pays OffStay Current, Stay in Demand

    ITIL V5 Foundation Exam Format in AthensWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Athens

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Your ITIL 5 Career Path in AthensRoles, Demand and Earning Power

    Updating to ITIL 5 keeps you competitive in Athens, where banks, telecoms, global business services hubs and IT firms run service management on ITIL. As organisations modernise under the Greece 2.0 digital agenda, employers increasingly look for professionals fluent in the latest framework. Demand spans service desk and operations roles through to service delivery and ITSM management, and here is what the local market shows.

    What Is Driving ITIL 5 Demand in Athens?

    ITIL 5 is more than a refresh. It keeps your service management skills current and credible. Join professionals across Athens who are transitioning to the latest ITIL edition. Start your bridge today.

    Your Athens ITIL 5 Transition

    From ITIL 4 Today to ITIL 5 Ready

    What the Bridge Changes for You

    Greece's banks, telecoms and global business services hubs are modernising fast, and employers increasingly expect service management skills aligned to the current ITIL edition. Here is the gap the bridge closes for you.

    Sources: ERI SalaryExpert, PayScale (Greece) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in AthensStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Athens is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Greece is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

    image

    100% Secure and Safe download

    Skills You Will Gain in the ITIL 5 BridgeThe Updated Practices That Matter Most

    The ITIL 5 Bridge teaches you only what is new and changed in ITIL 5 relative to ITIL 4, across five focused topic areas. By the end you can apply the latest service management guidance with confidence at work.

    Key Enhancements in ITIL 5

    Learn what has changed since ITIL 4: the new and refined concepts, structural updates and terminology that ITIL (Version 5) introduces, so you can transition with a clear view of the differences.

    Digital Product and Service Management

    Understand how ITIL 5 reflects modern, AI-enabled and cloud-based environments, and how the product and service lifecycle structures delivery across discovery, design, build, operation, and support.

    Updated Language and Core Concepts

    Master the renamed and redefined ITIL 5 terms and updated guiding principles so you communicate confidently with teams, partners and stakeholders during the transition.

    Enhanced Value Creation

    Explore how ITIL 5 extends value co-creation across the full stakeholder ecosystem, linking strategy to delivery and emphasising sustainability, experience and measurable outcomes.

    Value Streams and the ITIL Value System

    Apply value stream mapping and the evolved ITIL Value System to connect strategic intent with operational delivery and track value across the lifecycle.

    Applying ITIL 5 at Work

    Integrate the ITIL 5 enhancements into your existing ITIL 4 knowledge to improve collaboration, break down silos, and drive measurable performance in your organisation.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Athens?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 530

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 530

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning in AthensAccredited, Expert-Led, Flexible

    As a leading ITIL (Version 5) Foundation Bridge training company in Athens, Invensis Learning delivers accredited ITIL training for professionals and teams who want to transition to ITIL 5 efficiently. As a trusted partner of leading certification bodies including PeopleCert, we combine experienced, certified trainers with flexible live online, classroom and onsite delivery. Whether you are an individual refreshing your credential or an organisation upgrading a whole service team in Athens, our learner-focused approach, up-to-date courseware and post-training support help you move from study to certified with confidence.

    • Accredited ITIL training aligned with PeopleCert, the body that owns ITIL
    • Experienced, certified trainers with real service management delivery experience
    • Flexible online (live virtual), classroom and onsite formats
    • Up-to-date courseware focused on the ITIL 5 transition
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 quality and ISO 27001:2022 information security certified
    • Trusted by professionals and organisations across Athens and worldwide
    • Efficient one-day bridge format that fits working schedules

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL (Version 5) Foundation Bridge Course Training Locations in AthensInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Athens

    Pearson Professional Centers-Athens - Athens Tower B, 2-4 Mesogion Ave, Ampelokipi, Athens, 11526, Greece

    ITIL V5 Foundation Bridge Training Location in Athens

    Akmi I.V.T - 60 Patission Street, Athens, 104 34, Greece

    corporate banner

    Corporate ITIL 5 Training in AthensUpskill Your Service Team

    • Transition your entire ITSM team to ITIL 5 in one day per person
    • Customised schedules aligned to your team's availability
    • Flexible onsite, live virtual or hybrid delivery across Athens
    • Certified trainers with real service management experience
    • Role-based examples relevant to your sector and tools
    • Dedicated coordination and support for group training
    • Scalable delivery for teams across Greece and global sites

    Leading Organisations

    CosmoteAlpha BankEurobankNational Bank Of GreeceVodafoneNetcompany-Intrasoft

    What Our Learners Say

    Refreshed My Credential in a Single Day

    "The bridge was the perfect way to refresh without sitting a full course again. The trainer made the value streams and ITIL Value System changes easy to grasp, and I passed the exam the same day."

    Nikos Papadopoulos

    Service Desk Team Lead

    0/0

    Exactly What I Needed to Move to ITIL 5

    "I already held ITIL 4 and needed the current credential for a new role. One focused day covered exactly what changed in ITIL 5, and the practice material matched the exam well."

    Eleni Georgiou

    ITSM Analyst

    0/0

    Practical and Relevant to My Work

    "The session on digital product and service management was genuinely useful. I could apply the new lifecycle thinking to our delivery work in Athens straight away."

    Dimitris Alexiou

    IT Service Delivery Manager

    0/0

    Smooth Team Transition to ITIL 5

    "We upgraded our service team to ITIL 5 without putting everyone through full retraining. The bridge format kept it efficient, and the whole group now shares the same up-to-date language."

    Maria Konstantinou

    IT Training Manager, Telecommunications Sector

    0/0

    Reliable Onsite Delivery for Our Team

    "Invensis ran an onsite bridge for our staff in Athens around our schedule. Coordination was easy and our operations team now applies consistent ITIL 5 practice across the board."

    Georgios Vlachos

    Head of IT Operations, Banking Sector

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    Explore Our Other Course Categories

    Agile

    Project Management

    Quality Management

    DevOps

    IT Governance

    Other Related Courses

    Foundation

    ITIL Version 5 Foundation

    Foundation

    VeriSM™ Foundation

    Foundation

    ITIL 4 Foundation

    Foundation

    ITIL (Version 5) Foundation Bridge

    Foundation

    SIAM Foundation

    Advanced

    SIAM Professional

    Frequently Asked QuestionsHere's everything you may ask...

    The ITIL 5 Foundation Bridge is an accredited PeopleCert certification that updates ITIL 4 Foundation holders to ITIL 5, the latest edition of the ITIL framework. It focuses only on what is new and changed, and passing grants the full ITIL 5 Foundation credential.

    General

    What is the ITIL 5 Foundation Bridge certification?

    The ITIL 5 Foundation Bridge is an accredited PeopleCert certification that updates ITIL 4 Foundation holders to ITIL 5, the latest edition of the ITIL framework. It focuses only on what is new and changed, and passing grants the full ITIL 5 Foundation credential.

    Is the ITIL 5 Bridge worth it for professionals in Athens?

    Yes. Banks, telecoms and global business services hubs in Athens run service management on ITIL, and employers increasingly look for the current edition. The bridge gives you a recognised, up-to-date credential in a single day.

    Who should take the ITIL 5 Foundation Bridge?

    It is designed for professionals who already hold ITIL 4 Foundation and want to update their knowledge and credential to ITIL 5. This includes service desk staff, ITSM analysts, service delivery managers, consultants and trainers.

    Do I need ITIL 4 Foundation before the bridge?

    Yes. ITIL 4 Foundation, or an equivalent, is required, because the bridge covers only what is new in ITIL 5. If you do not hold ITIL 4 Foundation, you should take the full ITIL 5 Foundation course instead.

    How long is the ITIL 5 credential valid?

    The ITIL 5 Foundation credential is valid for three years. You renew it by earning 60 CPD points within the cycle or by passing a higher ITIL 5 qualification, as specified by PeopleCert.

    Pricing

    How much does ITIL 5 Bridge training cost in Athens?

    Pricing depends on the format and whether the exam is bundled with the training. Instructor-led bridge training is usually purchased as a one-day package; pricing is available on request in euros. Request a quote to see the latest options.

    What is included in the course fee?

    The fee typically includes accredited courseware, expert-led training, practice material and learner support, and bundled packages also include the PeopleCert exam voucher. Confirm inclusions when you enrol or request a quote.

    Is the exam fee included in the training price?

    It depends on the package you choose. Many learners take a training-plus-exam bundle, while others book the PeopleCert exam separately. Ask a learning advisor which option suits you.

    Do you offer group or corporate pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service teams in Athens. Ask about corporate or group pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that fits you.

    Exam

    What is the format of the ITIL 5 Bridge exam?

    The exam is closed book with 20 multiple-choice questions. You have 30 minutes, and the pass mark is 65 percent, which is 13 correct answers out of 20.

    How many questions are on the ITIL 5 Bridge exam?

    There are 20 multiple-choice questions, and you need 13 correct, or 65 percent, to pass. The exam lasts 30 minutes and is taken closed book.

    How is the ITIL 5 Bridge exam delivered?

    You can sit the exam online through PeopleCert's OnVUE proctoring, available 24/7, or at a PeopleCert authorised test centre. Both options are valid worldwide, including from Athens.

    What credential do I get if I pass?

    Passing the bridge exam grants the full ITIL 5 Foundation credential, the same outcome as sitting the complete ITIL 5 Foundation exam. It also opens progression to higher ITIL 5 qualifications.

    What happens if I do not pass the first time?

    You can resit the PeopleCert exam, with retake policies and fees set by PeopleCert. Our training and practice material are designed to help you prepare thoroughly and sit with confidence. Ask us about resit support.

    Course Content

    What topics does the ITIL 5 Bridge cover?

    The bridge covers five areas: key enhancements in ITIL 5, digital product and service management, updated language and core concepts, enhanced value creation, and applying ITIL 5 in practice. It focuses only on what changed from ITIL 4.

    Do I need prior experience beyond ITIL 4 Foundation?

    No further formal experience is required beyond holding ITIL 4 Foundation. The bridge builds on that knowledge, so practising service management professionals will find the transition straightforward.

    What learning materials are provided?

    You receive accredited courseware aligned to the ITIL Foundation Bridge Version 5 syllabus, along with practice material and trainer guidance to prepare for the exam.

    Is the courseware aligned with the latest ITIL edition?

    Yes. The courseware follows the official ITIL Foundation Bridge Version 5 syllabus published by PeopleCert, covering the new and updated content in ITIL 5.

    How long is the training?

    The bridge is a focused one-day programme, because it covers only what is new and changed in ITIL 5 rather than repeating full Foundation content.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website and pick an upcoming batch. Choose your format, complete payment, and you will receive access to schedules and learning resources. Talk to a learning advisor to find the next batch in Athens.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom sessions and customised corporate group training, so you can choose the format that fits your schedule.

    Can I take the ITIL 5 Bridge online from Athens?

    Yes. You can join live virtual instructor-led training online and sit the PeopleCert exam through OnVUE remote proctoring from home or office in Athens.

    Can I reschedule my enrolment to another batch?

    Yes. Flexible options let you reschedule or transfer to another batch on selected plans. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.