Module 2: Enhanced ITIL Service Value System (SVS)
- Evolution of the Service Value System in Version 5
- Updated governance approaches
- How guiding principles apply in AI-enabled environments
- Value chain activities enhancements
ITIL 5 Foundation Bridge Certification Training in Greece
Walk Out Certified
Built for ITIL 4 Foundation holders across Greece, this instructor-led bridge programme updates your knowledge and credential to ITIL 5 in a single focused day. Learn what is new in digital product and service management, sit the AXELOS (PeopleCert) exam, and earn the current ITIL Foundation credential that employers in Athens and beyond now look for.
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Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
What Is the ITIL 5 Foundation Bridge Certification?
Your Fast Route from ITIL 4 to ITIL 5
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Greece, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.
Key Highlights
of the ITIL (Version 5) Foundation Bridge Training Course
ITIL V5 Foundation Bridge Certification Eligibility in Greece
Do You Qualify for the ITIL (Version 5) Foundation Bridge Exam?
What You Gain from the ITIL 5 Bridge
Benefits for Professionals and Organisations
For Individuals
The ITIL 5 Bridge helps ITSM professionals refresh their credential efficiently and stay current with the latest framework. It suits service desk leads, service delivery and operations managers, consultants and trainers who already hold any ITIL 4 certification. Whether you support digital services in banking, telecoms, the public sector or IT consulting, the Bridge gives you the updated knowledge and the recognised credential that Greek employers increasingly expect.
If you want to demonstrate current ITIL capability without spending days repeating familiar content, the Bridge is the most direct route. You gain the ITIL 5 Foundation credential, updated practice, and a structured path that employers value across sectors and regions.
- Updates your ITIL 4 credential to the current ITIL 5 Foundation in a single focused day
- Earns the latest ITIL Foundation credential without re-sitting the full exam
- Builds fluency in digital product and service management and the updated value system
- Keeps you eligible for roles that ask for current ITIL knowledge across Greece
- Strengthens your credibility with teams, partners and stakeholders on ITIL 5
- Provides a globally recognised AXELOS (PeopleCert) credential that travels across sectors
- Opens a clear path to higher ITIL 5 qualifications
For Organizations
ITIL 5 Bridge group training helps organisations move their service teams to the latest framework quickly, with minimal disruption. The training can be delivered for service desks, operations teams or whole ITSM functions. For organisations modernising digital services in Greece, the Bridge creates a shared, current understanding of ITIL 5 practice across the team.
If your service teams still work to ITIL 4 while your delivery moves toward digital, AI-enabled operations, the Bridge closes that gap in a single day per person. Teams gain a consistent ITIL 5 vocabulary and an updated approach to value, governance and service delivery.
- Transitions your whole ITSM team from ITIL 4 to ITIL 5 efficiently
- Standardises ITIL 5 language and practice across service teams
- Aligns service management with modern digital and AI-enabled delivery
- Keeps credentials current for client-facing and audit requirements
- Offers flexible onsite or live virtual delivery for teams across Greece
- Builds in-house capability in value streams and the product and service lifecycle
- Provides customised group training around your service operations
ITIL V5 Foundation Exam Format in GreeceWhat to expect on exam day
The ITIL Foundation Bridge (Version 5) exam tests only what is new and changed in ITIL (Version 5) relative to ITIL 4. Existing ITIL 4 knowledge is assumed as the baseline and is not re-tested. The exam covers the five topic areas PeopleCert publishes for the Bridge: key enhancements in ITIL (Version 5), digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL (Version 5) in practice. Through a combination of multiple-choice questions, candidates are tested on their understanding of the differences between ITIL 4 and ITIL (Version 5).
ITIL V5 Foundation Bridge Certification Cost in Greece
Your ITIL 5 Career Path in Greece
Roles, Demand and Earning Outlook
ITIL 5 skills are increasingly sought across Greece as public bodies, banks, telecoms and IT service providers modernise how they run digital services. Demand spans service desk and ITSM analyst roles up to service delivery managers, IT operations managers and heads of IT service management. As organisations move from ITIL 4 to the latest framework, professionals holding the current ITIL Foundation credential stand out, and here is what the Greek market is telling us right now.
Market Forces Making ITIL 5 Skills Essential in Greece
The ITIL 5 Bridge is more than a credential refresh. It keeps you current as Greek organisations modernise their digital services. Join professionals moving to the latest ITIL framework and start your journey today.
Your Greece Career TransformationFrom ITIL 4 Today to ITIL 5 Tomorrow
What Changes Once You Bridge
Greece's IT and digital economy is expanding through public-sector digitisation, banking modernisation and a growing Athens tech hub, and employers increasingly favour professionals who hold the current ITIL version. Here is the gap the ITIL 5 Bridge helps you close.
Sources: ERI SalaryExpert, PayScale, Glassdoor (Greece) 2026.
How to Get ITIL V5 Foundation Bridge Certified in Greece
Step-by-Step Certification Process
The ITIL V5 Foundation Bridge path in Greece is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.
Module 3: Unified Digital Product and Service Lifecycle
- Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
- Understanding how products and services are managed together in a single, integrated lifecycle
Module 4: AI Integration and AI Governance
- AI-native framework principles
- Responsible AI adoption guidance
- AI governance concepts and frameworks
- Managing AI-driven automation
- Ethical AI considerations
- Risk management for AI-enabled services
Module 5: Value Streams and Value Co-Creation
- Identifying, mapping, and managing value streams
- Enhanced value stream mapping techniques
- Improving flow, visibility, and outcomes
- Value co-creation with stakeholders
Module 6: Experience Management (New Emphasis)
- Customer experience focus
- User experience integration
- Experience-driven service delivery
- Measuring experience outcomes
- Transparency and measurable value
Module 7: Four Dimensions of Product and Service Management
- Organisations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
- How dimensions apply to digital products and services
Module 8: Digital Operating Models
- Modern organisational structures
- Digital-first business approaches
- Agile and adaptive ways of working
- Integration with Design Thinking, Agile, and DevOps
Module 9: Sustainability Integration
- Sustainability-driven service design
- Environmental responsibility in IT operations
- Long-term operational resilience
- Sustainable value creation
Module 10: Updated ITIL Practices
- Terminology updates in the 34 ITIL practices
- How practices apply in Version 5 context
- Practice alignment with unified lifecycle
Module 11: Transformation and Change
- Managing transformation in digital environments
- Organisational Change Management (OCM) integration
- Leading change in AI-enabled contexts
Module 12: Role-Aligned Guidance
- Clearer, more targeted guidance for specific roles
- Practical, actionable frameworks
- Less abstract, more dynamic models
Course Curriculum
of the ITIL (Version 5) Foundation Bridge Certification Training
The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.
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Module 1: What's New in ITIL Version 5
- Overview of the evolution from ITIL 4 to Version 5
- Understanding the 40% retained, 24% modified, and 36% new content breakdown
- Key reasons for the Version 5 update
With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.
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Skills You Will Build on the ITIL 5 Bridge
Mapped to the Five ITIL 5 Update Areas
The ITIL 5 Bridge focuses only on what is new and changed in the latest framework, so you build current capability quickly. By the end, you can apply ITIL 5 concepts to digital product and service management and communicate them with confidence.
Key Enhancements in ITIL 5
Skills covered in the ITIL 5 Bridge start with what has changed since ITIL 4. You learn the new and refined concepts, the structural updates, and the shift from IT service management to digital product and service management as the organising framework.
Digital Product and Service Management
Understand how ITIL 5 reflects modern digital and AI-enabled environments and how growing complexity shapes delivery. You explore the product and service lifecycle, from Discovery and Design through Build, Operation, and Delivery and Support.
Updated ITIL 5 Language and Concepts
Gain clarity on the terminology and core concepts that are new, renamed or redefined in ITIL 5. You learn to use the updated language to communicate confidently with teams, partners, suppliers and business stakeholders.
The Enhanced Value Creation Approach
Discover how ITIL 5 extends value co-creation across the full stakeholder ecosystem, linking strategy to delivery and measurable outcomes, and reflecting the growing role of sustainability and experience in service value.
Value Streams and Measurable Outcomes
Learn how ITIL 5 emphasises value stream mapping and management, metrics and continual improvement, so service value is tracked, demonstrated and connected to real organisational results.
Applying ITIL 5 in Practice
Integrate the enhancements into your existing ITIL 4 knowledge and apply the updated guidance to real work. You learn how ITIL 5 improves collaboration, breaks down silos and drives better service performance.
Who Should Take
ITIL V5 Foundation Bridge Certification Training in Greece?
IT Service Manager
ITSM Practitioner
Service Desk Lead
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
ITIL-certified Professional
ITIL V5 Foundation Bridge Certification Training Modes
for Professionals and Teams
We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.
ITIL V5 Foundation Bridge Classroom Training
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.
ITIL V5 Foundation Bridge Corporate Group Training
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations looking to upgrade employee knowledge to the latest ITIL framework, standardise service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customised to organisational requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.
ITIL V5 Foundation Bridge Focused 1-to-1 Training
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customised coaching support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.
ITIL V5 Foundation Bridge Live Virtual Training
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 390
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.
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Why Choose Invensis Learning in Greece
Accredited, Instructor-Led and Built for You
Invensis Learning delivers structured ITIL 5 Bridge training for professionals and organisations in Greece who want to move to the latest ITIL framework with confidence. Our programmes combine experienced, accredited-aligned trainers, flexible delivery, current courseware and learner-focused support. As a trusted ITIL (Version 5) Foundation Bridge training company in Greece, we make that move straightforward. Whether you enrol as an individual or plan corporate training for your service team, we provide a professional learning experience built around practical understanding, real-world application and a clear route to the ITIL 5 Foundation credential.
- Experienced trainers aligned with AXELOS (PeopleCert) and real ITSM practice
- Flexible formats for individuals, teams and corporate groups
- Online (live virtual) and classroom instructor-led training options
- Structured, current courseware focused on the ITIL 5 updates
- Guidance on exam booking and what to expect on the day
- Dedicated learner support before, during and after training
- ISO 9001:2015 and ISO 27001:2022 certified operations
- Trusted by professionals and organisations across many industries
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ITIL (Version 5) Foundation Bridge Course Training Locations in Greece
Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL V5 Foundation Bridge Training Location in Greece
InterContinental Athenaeum Athens, Greece
ITIL V5 Foundation Bridge Training Location in Greece
Conrad Athens The Ilisian, 46, Vasilissis Sofias, Lykavittos, Kolonaki Quarter, 1st Community of Athens, Athens, Municipality of Athens, Regional Unit of the Central Sector of Athens, Region of Attica, Decentralized Administration of Attica, 115 28, Greece
Corporate ITIL 5 Bridge Training
For Your Teams in Greece
- Move your whole ITSM team from ITIL 4 to ITIL 5 efficiently
- Customised schedules built around your team's availability
- Flexible onsite, live virtual or hybrid delivery for teams
- Trainers aligned with AXELOS (PeopleCert) and industry practice
- Role-based examples drawn from real service operations
- Progress tracking and dedicated coordination for group training
- Scalable delivery for teams across Greece and global locations
Trusted by Leading Organisations
OTE GroupNational Bank Of GreeceUni SystemsEurobankPublic Power CorporationQuest Group
What Our Learners Say
Updated to ITIL 5 in a Single Day
"I already held ITIL 4 Foundation, so the Bridge was exactly what I needed. In one day I understood the ITIL 5 updates and the digital product and service lifecycle, and I passed the exam the same week. Well structured and to the point."
Nikos Papadopoulos
Service Desk Team Lead
0/0
Clear on the ITIL 5 Value System
"The trainer made the value stream and value creation changes genuinely clear. I now use the updated ITIL 5 language with our suppliers and stakeholders with much more confidence. The session respected the knowledge I already had from ITIL 4."
Maria Georgiou
IT Service Delivery Manager
0/0
Kept My Credential Current
"As a consultant I need to hold the current ITIL credential to stay credible with clients. The Bridge let me update fast without repeating Foundation content. Practical examples and a smooth exam booking process made it easy."
Dimitris Antoniou
ITSM Consultant
0/0
Transitioned Our Team Smoothly
"We moved our whole service team to ITIL 5 through Invensis Learning's corporate Bridge sessions. Delivery was flexible around our shifts, and within weeks everyone shared the same updated vocabulary and approach. A very efficient transition."
Eleni Vasileiou
IT Operations Manager, Banking Sector
0/0
Standardised Practice Across Teams
"Standardising on ITIL 5 across our managed services teams was important for client and compliance reasons. The corporate training was well organised, the trainers were strong, and the one-day format meant minimal time away from delivery."
Yannis Konstantinou
Head of IT Service Management, IT Services
0/0
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Frequently Asked Questions
Here's everything you may ask...
The ITIL 5 Foundation Bridge is an AXELOS (PeopleCert) qualification that updates ITIL 4 Foundation holders to ITIL 5. It focuses only on what is new and changed, and on passing it you hold the ITIL 5 Foundation credential, the equivalent of sitting the full Foundation exam.