Course Overview

    Overview

    What's Included

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    Who Can Take

    What Is the EXIN VeriSM Foundation Certification?

    Your Entry into Digital Service Management

    VeriSM™ Foundation course badge

    Invensis Learning is an EXIN Accredited Training Provider in Greece, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    What's Included in Your VeriSM Foundation Training

    • 2 days of EXIN-accredited training (16 hours)

    • 16 PDUs on completion of the training

    • EXIN accredited digital courseware on the IFDC VeriSM Foundation BoK

    • Scenario practice on the VeriSM model, Management Mesh and progressive practices

    • 40-question full-length mock exams in the exact format of the live EXIN paper

    • Study guides, practice tests and simulators

    • Lifetime-valid EXIN VeriSM Foundation credential on exam pass

    • Retake the training within 2 months at no additional cost

    Key Highlights

    of the VeriSM™ Foundation Training Course

    VeriSM Foundation Certification Eligibility in Greece

    Do You Qualify for the VeriSM™ Foundation Exam?

    What You Gain from Becoming VeriSM Certified

    Value for Individuals and Teams

    VeriSM Foundation Exam Format in GreeceWhat to expect on exam day

    The VeriSM Foundation exam validates your understanding of the VeriSM service-management framework for the digital age. The exam focuses on the VeriSM model, service-management principles, the management mesh, the four stages of the VeriSM model (Define, Produce, Provide, Respond), progressive practices, and integrating VeriSM with other service-management frameworks. Through a combination of multiple-choice questions, candidates are tested on their ability to apply VeriSM principles in real-world digital-service environments.

    VeriSM Foundation Certification Cost in Greece

    Who Should Take VeriSM Foundation Certification Training in Greece?

    • Service Managers

    • IT Architects

    • Service Desk Manager

    • Project Managers

    • Process Owners

    • Process Managers

    • IT Manager

    • Business Analysts

    • Quality Managers

    Where VeriSM Skills Lead Careers in Greece

    Roles, Sectors and Demand

    VeriSM Foundation is increasingly valued across Greece's fast-growing IT sector, where employers are integrating multiple service management frameworks and racing to fill a widening skills gap. Certified professionals move into roles from IT service desk analyst and IT service manager to service delivery manager, IT operations manager and ITSM consultant. As the digital economy expands across Athens and Thessaloniki, service management talent is in demand, and here is what the market shows right now.

    Why Modern Service Management Skills Are in Demand in Greece

    VeriSM Foundation is more than a certificate. It is a modern service management toolkit for the digital age. Join professionals across Greece who are learning to integrate frameworks and lead consumer-focused services. Start today.

    Your Greece Career Transformation

    Your Before and After with VeriSM Foundation

    The Shift Employers Notice

    Greece's IT market is expanding with digital transformation and EU-backed investment, and employers increasingly separate professionals who can integrate modern service practices from those tied to one framework. Here is which side of that line you want to be on.

    Sources: PayScale, ERI SalaryExpert (Greece) 2026; Greek Digital Decade roadmap.

    How to Get VeriSM Foundation Certified in Greece

    Step-by-Step Certification Process

    The path to Online VeriSM Foundation certification follows a straightforward single-exam route. Complete the accredited training program, schedule the examination through EXIN, pass the assessment, and earn a globally recognised service management credential.

    Module 2: Service Culture

    • Define a service culture
    • Explain the elements of a service culture

    Module 3: People and Organisational Structure

    • Organisation structure
    • Service management challenges

    Module 4: The VeriSM Model

    • The VeriSM model
    • Adapting the VeriSM model

    Module 5: Progressive Practices

    • Progressive practices

    Module 6: Innovative Technologies

    • Impact of technology

    Module 7: Getting Started

    • Getting started

    Course Curriculum

    of the VeriSM™ Foundation Certification Training

    The VeriSM Foundation curriculum follows the official IFDC VeriSM Foundation syllabus and covers seven modules across the digital service management lifecycle.

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    What You Will Gain from VeriSM Foundation Training

    Skills Mapped to the EXIN Exam Topics

    VeriSM Foundation training equips you with modern, digital service management skills mapped to the seven EXIN examination topic areas. By the end, you can define a flexible service management approach, build a management mesh, and integrate the practices that fit your organisation.

    The Service Organisation and Digital Value

    Understand what a service is, how organisations create value with consumers, and why digital transformation demands a new, outcome-focused approach to managing services.

    Building a Consumer-Focused Service Culture

    Learn how organisational values, behaviours and ethics shape a service culture that puts consumer outcomes and experience at the centre of every decision.

    The VeriSM Model and Management Mesh

    Master the core of VeriSM: governance, service management principles, and the management mesh that integrates resources, environment, and emerging and management practices across Define, Produce, Provide and Respond.

    Integrating Progressive Practices

    Learn to select and combine ITIL, Agile, DevOps, Lean and SIAM within the mesh, applying the right practice to the right context instead of one prescriptive framework.

    Applying Innovative Technologies

    Explore how cloud, AI and automation, IoT and big data shape modern service management, and how to manage technology risk, security and data protection within VeriSM governance.

    Getting Started with VeriSM

    Learn the practical steps to assess maturity, define your initial management mesh, integrate existing frameworks, and drive continuous improvement as your organisation evolves.

    VeriSM Foundation Training Modes

    for Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service management learning and professional development journey.

    VeriSM™ Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom VeriSM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    VeriSM™ Foundation Corporate Group Training

    • Customised training aligned to organisational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organisations that want to strengthen service management capabilities, standardise operational practices, and support workforce development through customised team learning initiatives. This format is ideal for VeriSM Foundation training for companies in Greece seeking to build modern service management capabilities across teams.

    Official EXIN-aligned Course Material

    Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    VeriSM™ Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customised learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides VeriSM Foundation coaching for professionals seeking individualized support and focused guidance on modern service management concepts and practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    VeriSM™ Foundation Live Virtual Training

    VeriSM™ Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1090

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Your Trusted Partner for VeriSM Foundation Certification Training in Greece

    Expert-Led, Flexible Training

    Invensis Learning delivers structured VeriSM Foundation training for professionals and organisations building modern, digital service management capability. As an authorised EXIN training partner and VeriSM Foundation training company in Greece, we combine aligned courseware, experienced trainers, flexible delivery and focused exam preparation. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • Authorised EXIN training partner delivering VeriSM Foundation courseware
    • Experienced trainers with real IT service management practice
    • Flexible formats: live online, classroom and corporate group training
    • Exam preparation aligned to the EXIN VeriSM Foundation examination specification
    • Practice questions and mock tests mapped to the 40-question EXIN exam
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified training operations
    • Trusted by professionals and organisations in 165+ countries

    24/7

    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    VeriSM Foundation Training Locations in Greece

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    VeriSM Foundation Training Location in Greece

    InterContinental Athenaeum Athens, Greece

    VeriSM Foundation Training Location in Greece

    Conrad Athens The Ilisian, 46, Vasilissis Sofias, Lykavittos, Kolonaki Quarter, 1st Community of Athens, Athens, Municipality of Athens, Regional Unit of the Central Sector of Athens, Region of Attica, Decentralized Administration of Attica, 115 28, Greece

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    Corporate VeriSM Training in Greece

    Upskill Teams at Scale

    • Suitable for small, medium and large service management teams
    • Customised schedules aligned to your team's availability
    • Delivery via onsite, live virtual or hybrid formats in Greece
    • Trainers with real IT service management and digital transformation expertise
    • Role-based examples that fit your operating context
    • Dedicated coordination and support for group programmes
    • Scalable delivery for teams across Athens, Thessaloniki and beyond

    Trusted by Leading Enterprises in Greece

    OTE GroupCosmoteEurobankNational Bank Of GreecePublic Power CorporationIntracom Telecom

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

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    We also deliver VeriSM™ Foundation Certification Training across multiple cities in Greece

    VeriSM™ Foundation training for individuals and teams. Select a city in Greece to view upcoming dates, formats and pricing.

    VeriSM™ Foundation Training Course in AthensVeriSM™ Foundation Training Course in HeraklionVeriSM™ Foundation Training Course in Patras

    Frequently Asked Questions

    Here's everything you may ask...

    The EXIN VeriSM Foundation certification validates your understanding of VeriSM, a service management approach for the digital age. It covers the VeriSM model, the management mesh and how organisations define their own flexible service management approach, and it is the entry-level credential in the EXIN VeriSM scheme.