Is VeriSM Foundation worth it for professionals in Croatia?

Yes. As Croatia's ICT sector grows faster than the EU average and skilled professionals stay scarce, employers value people who can shape modern, framework-agnostic service delivery. VeriSM Foundation supports roles from service desk lead to IT service manager.

Who should take VeriSM Foundation training?

The course suits IT service management professionals, IT managers, business staff in service-oriented organisations, ITIL holders seeking a broader view, and early-career professionals. It is relevant to anyone in a digital organisation who wants to understand modern service management.

Do I need any prior experience or prerequisites?

No. VeriSM Foundation has no formal prerequisites. It is the entry point to the EXIN VeriSM scheme and is open to all, regardless of education, work experience or prior service management knowledge.

How long is the VeriSM Foundation certification valid?

VeriSM Foundation is valid for lifetime. The credential does not expire, and there is no renewal, re-examination or continuing education requirement once you pass.

How much does VeriSM Foundation training cost in Croatia?

Training fees in Croatia are quoted in euro and are available on request, as pricing varies by format and whether the EXIN exam is bundled. The fee includes courseware, practice materials and learner support. Request a quote for current pricing.

What is included in the course fee?

The fee typically includes EXIN-aligned courseware covering all seven topic areas, practice questions, exam preparation support, downloadable resources, learner support and a course completion certificate. Confirm inclusions for your chosen format when you enrol.

Is the EXIN exam fee included in the training price?

It depends on the package. The exam is often bundled with accredited training as a combined package, but pricing varies by region and channel. Ask a learning advisor whether your chosen option includes the EXIN exam voucher.

Do you offer corporate or group discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for IT service and operations teams. Contact us for a tailored group quote.

What payment options are available?

We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

What is the format of the VeriSM Foundation exam?

The EXIN VeriSM Foundation exam has 40 single-answer, multiple-choice questions and lasts 60 minutes. It is a closed-book exam based on the EXIN VeriSM Foundation Examination Specification.

What is the passing score for the exam?

The passing score is 65 percent, which means answering at least 26 of the 40 questions correctly. The course preparation and practice questions are designed to build broad mastery across all seven topic areas.

Where and how can I take the exam?

You can sit the exam online through EXIN's online proctored system or at an EXIN accredited testing location. It is usually arranged through an EXIN Accredited Training Provider as part of a training and exam package.

What topics does the VeriSM Foundation exam cover?

The exam covers seven topic areas: The Service Organization, Service Culture, People and Organizational Structure, the VeriSM model, Progressive Practices, Innovative Technologies and Getting Started, with the VeriSM model carrying the largest weight.

What if I do not pass the exam the first time?

You can re-sit the EXIN exam if needed, and our preparation, mock questions and trainer guidance are built to help you pass. Confirm the current EXIN re-sit policy and any re-examination fee at the time of booking.

What will I learn in the VeriSM Foundation course?

You learn modern service management fundamentals, the VeriSM model and management mesh, service culture, progressive practices such as ITIL, Agile, DevOps and Lean, innovative technologies, and how to get started with VeriSM in an organisation.

Can a beginner take this course?

Yes. VeriSM Foundation is designed to be accessible with no prior service management knowledge required. It is suitable for both IT and business professionals, and the training builds each concept from first principles.

Are practice questions and mock exams included?

Yes. The programme includes practice questions and mock assessments aligned to the 40-question, 60-minute exam format, helping you identify weak areas and build readiness before exam day.

Is the courseware aligned with the current EXIN syllabus?

Yes. The courseware is aligned to the current EXIN VeriSM Foundation Examination Specification and the VeriSM framework developed with the IFDC, covering all seven examinable topic areas.

How long is the VeriSM Foundation training?

The training programme runs for 16 hours, typically delivered over two days by an accredited trainer. It serves as structured exam preparation and foundational VeriSM knowledge development.

How do I enrol in VeriSM Foundation training?

You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing.

What training formats are available?

We offer live online (live virtual) instructor-led training and classroom training, plus customised corporate group training. Choose the format that best fits your schedule and learning style.

How soon can I start?

New batches run regularly, so you can usually begin within a short time of enrolling. See upcoming schedules or ask a learning advisor about the next available VeriSM Foundation cohort in your time zone.

Can I reschedule to another batch?

Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact support to arrange a change that suits your availability.

What is the refund or cancellation policy?

Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.

VeriSM Foundation Certification Training in Croatia

From Study to Certified

Built for IT and business professionals across Croatia, this instructor-led programme introduces VeriSM, the service management approach for the digital age. Learn the VeriSM model, the management mesh and progressive practices, then prepare for the globally recognised EXIN VeriSM Foundation exam with confidence and a clear, supported path.

Flexible

Training Schedules

Instructor-led

Mode

Hours

PDUs

15K+ already enrolled

4.7 (1520+ Reviews)

6 enrolled this week

Want to Train Your Team?

Modernize Digital Service Management with VeriSM in Croatia

Starts from

EUR 1090

What Is the EXIN VeriSM Foundation Certification?Modern Service Management for the Digital Age

The VeriSM Foundation (VeriSM-F) certification is an entry-level credential that validates your understanding of VeriSM, a service management approach built for the digital age and governed by EXIN. VeriSM Foundation certification training in Croatia gives IT and business professionals a practical grounding in how an organisation defines its own service management approach, rather than following a single prescriptive framework.

You learn the VeriSM model, the management mesh, and how progressive practices such as ITIL, Agile, DevOps and Lean fit a specific organisational context. Developed with the IFDC and aligned to the current EXIN VeriSM Foundation Examination Specification, the course covers all seven topic areas the exam tests, from Service Culture to the VeriSM model and Innovative Technologies.

As Croatia's ICT sector grows faster than the EU average, employers in Zagreb and beyond increasingly value professionals who can join up modern, flexible service delivery. Prepare for the 40-question, 60-minute exam and start your VeriSM journey with Invensis Learning.

Invensis Learning is an EXIN Accredited Training Provider in Croatia, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

Key Highlightsof the VeriSM™ Foundation Training Course

End-to-End Learning and Certification Readiness

Structured VeriSM Foundation Certification training in Croatia designed to help learners understand core concepts, frameworks, tools, and practices
Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organized VeriSM Foundation course online materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered through Instructor-led VeriSM Foundation training in Croatia by experienced trainers with relevant service management expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Croatia

Flexible learning options available for professionals seeking VeriSM Foundation training online
Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to VeriSM Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance on certification preparation as part of the VeriSM Foundation certification program in Croatia
Earn a VeriSM Foundation certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Croatia
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organizational capability building through a Corporate VeriSM Foundation training program designed for team-based learning initiatives

VeriSM Foundation Certification Eligibility in CroatiaDo You Qualify for the VeriSM™ Foundation Exam?

VeriSM Foundation training does not require any prior experience or knowledge. However, it is advantageous for professionals to possess some level of familiarity with service management principles or IT service delivery.

There are no prerequisites criteria for taking the Online VeriSM Foundation training.
Familiarity with service management principles or IT service delivery is advantageous but not required.
Open to IT and service-management practitioners, transformation leads, DevOps engineers, business owners of services, and consultants.

What You Gain from Getting VeriSM CertifiedA Flexible Edge in Modern Service Management

For Individuals

VeriSM Foundation training helps professionals build modern service management capability and prepare for the EXIN exam. It suits IT service and delivery staff, business professionals and ITIL holders who want a flexible, context-driven approach. Whether you are entering service management, broadening beyond a single framework, or planning to progress up the EXIN VeriSM scheme, this training builds knowledge aligned with how digital organisations work today.

If you want a globally recognised, lifetime credential that reflects contemporary service delivery, VeriSM Foundation is a clear step forward. You gain the VeriSM model, the management mesh and structured exam preparation that employers across Croatia and beyond value.

Validates modern, framework-agnostic service management knowledge that employers recognise
Opens roles in IT service management, service delivery and IT operations
Teaches how to combine ITIL, Agile, DevOps and Lean within one management mesh
Backed by EXIN, an examination body operating in over 165 countries
Lifetime credential with no renewal or continuing education required
No prerequisites, so it suits IT and business professionals alike
Serves as the entry point to the EXIN VeriSM scheme up to Professional level
Builds the confidence to prepare for the 40-question VeriSM Foundation exam

For Organizations

VeriSM Foundation group training helps organisations build modern service management capability by equipping teams with a flexible, context-driven approach. The training can be delivered for IT service teams, operations groups or cross-functional units. For organisations connecting service delivery to strategy during digital transformation, this training provides a scalable, adaptable foundation.

If your teams run ITIL, Agile and DevOps in silos, VeriSM Foundation group training creates a common management mesh view. Staff gain a shared approach to service culture, governance and value co-creation that fits the organisation's real context.

Builds a shared, flexible service management language across teams
Connects IT service delivery to business outcomes and consumer value
Helps teams combine ITIL, Agile, DevOps and Lean without silos
Supports digital transformation and service culture change
Enables customised, context-fit training for your organisation
Standardises modern service management practice across departments
Offers flexible delivery for distributed and hybrid teams
Strengthens in-house capability for cloud, AI and automation-era services

VeriSM Foundation Exam Format in CroatiaWhat to expect on exam day

The VeriSM Foundation exam validates your understanding of the VeriSM service-management framework for the digital age. The exam focuses on the VeriSM model, service-management principles, the management mesh, the four stages of the VeriSM model (Define, Produce, Provide, Respond), progressive practices, and integrating VeriSM with other service-management frameworks. Through a combination of multiple-choice questions, candidates are tested on their ability to apply VeriSM principles in real-world digital-service environments.

Exam Component	Details
Exam Type	Multiple choice questions
No of Questions	40 questions
Exam Duration	60 minutes
Passing Score	65% (26/40 marks required)
Type	Closed book
Conducted By	EXIN
Testing Basis	VeriSM Foundation BoK (IFDC)
Testing Format	EXIN online proctored or test centre

VeriSM Foundation Certification Cost in Croatia

The total cost of earning the VeriSM Foundation credential typically includes the fee for VeriSM Foundation training and exam preparation, along with the certification examination cost.

Training Cost Includes:

2 days of expert-led EXIN-accredited VeriSM Foundation training
EXIN-aligned digital courseware on the IFDC VeriSM Foundation BoK
Scenario practice on the VeriSM model, Management Mesh, and progressive practices
Full-length 40-question mock exams that mirror the live EXIN paper
The VeriSM™ Foundation training cost in Croatia is EUR 1090

Exam Cost:

EXIN VeriSM Foundation exam fee paid to EXIN
Online proctored delivery via the EXIN candidate portal (or at an EXIN test centre)
40 multiple-choice questions, 60 minutes, 65% pass mark (26 of 40), closed book
Exam available in English, Portuguese, Chinese, Dutch, German, and Japanese
Lifetime-valid EXIN VeriSM Foundation credential — no formal renewal required

Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

Your Career Outlook with VeriSM in CroatiaWhy the Credential Is in Demand

VeriSM Foundation has become a practical marker of modern service management capability across Croatia, valued by IT services, telecom, BFSI and consulting employers that blend ITIL, Agile and DevOps. As the ICT sector grows faster than the EU average and skilled professionals stay scarce, credentialed talent that can shape flexible service delivery is increasingly sought after, from service desk lead to IT service manager. Here is what the market is telling us right now.

€2,200-2,800

ICT sector average net salary, Croatia

per month, MojaPlaca 2026

€2,065-4,705

IT Manager net salary band, Croatia

per month (80% band), MojaPlaca 2026

6.4%

IT services market growth

CAGR 2024-2029, Statista

15% by 2032

ICT share of GDP target

Croatian ICT strategy

SECTORS HIRING

—IT Services and Software Development
—Banking, Financial Services and Insurance
—Telecommunications and Managed Services
—Government and Public Sector Digital Services
—Consulting and Professional Services
—Manufacturing and Automotive Technology

GROWTH TRENDS

—ICT sector growing faster than the EU average
—EU digitalisation funding driving public sector transformation
—Persistent shortage of skilled ICT professionals
—Cloud, AI and cybersecurity reshaping service delivery
—Zagreb tech hub concentrating service management roles
—SMEs adopting flexible, structured service management

Sources: MojaPlaca.hr, ERI SalaryExpert, Statista, European Commission Digital Decade (Croatia) 2026.

Designation

VeriSM™ Foundation Certified Professionals in Croatia : Salary Insights and Trends

Hiring Companies in Croatia

€22K

Min

€30K

Average

€42K

Max

MojaPlaca · ERI SalaryExpert (Croatia) 2026

CombisKing ICTA1 Hrvatska

Source: Combis · King ICT · A1 Hrvatska

Why Modern Service Management Matters in Croatia

ICT Skills Shortage

Croatia lacks enough ICT professionals to sustain accelerated digitalisation, so employers prize people who can run modern, joined-up service management across teams.

VeriSM builds modern service management skills

Framework Fragmentation

Many organisations run ITIL, Agile and DevOps in silos. The VeriSM management mesh shows how to combine practices into one context-fit service approach.

VeriSM builds management mesh skills

Public Sector Digital Transformation

EU-funded digitalisation and the state Shared Services Centre demand flexible service governance that VeriSM-trained professionals are equipped to provide.

VeriSM builds flexible governance skills

Cloud and AI Adoption

As cloud, AI and cybersecurity reshape delivery, employers need service managers who understand innovative technologies within a governed service model.

VeriSM builds innovative technology skills

SME Competitiveness

Croatian SMEs adopting digital tools need lightweight, adaptable service management rather than heavy prescriptive frameworks, exactly what VeriSM offers.

VeriSM builds adaptable practice skills

Consumer-Centric Expectations

Rising expectations for digital services push firms to design around outcomes, the service culture mindset VeriSM Foundation builds from the very first module.

VeriSM builds service culture skills

Sources: European Commission Digital Decade (Croatia), trade.gov, Statista, MojaPlaca.hr 2026.

VeriSM Foundation is more than a certificate. It is a modern service management edge. Join professionals across Croatia who shape flexible, outcome-focused service delivery. Start your journey today.

Your Croatia Career Transformation

Where You Stand Today,

And Where VeriSM Foundation Takes You

Croatia's ICT market is expanding faster than the EU average, and employers increasingly separate professionals who can shape modern, flexible service management from those who cannot. Here is which side of that line you want to be on.

Today

Pay progress capped without a recognised service management credential

After VeriSM

IT service and delivery roles in Croatia commonly reach EUR 46,000 to 55,000 a year

Today

Overlooked for roles that prefer modern service management skills

After VeriSM

Eligible for service delivery, operations and IT service manager roles

Today

Confident in one framework, but employers want a flexible approach

After VeriSM

Fluent in shaping context-fit service management across frameworks

You earn your VeriSM Foundation

Before

Service management authority rests on tools and habit, not a recognised approach

Now you have

An EXIN credential recognised by employers in Croatia and worldwide

Before

ITIL, Agile and DevOps run in disconnected silos

Now you have

A management mesh view that combines practices to fit each context

Before

Limited language to link IT service delivery to business outcomes

Now you have

The service culture and value co-creation skills employers ask for

Before

Recognition fades when you change sector or employer

Now you have

A globally portable, lifetime credential valid across industries

"The gap between running tools and leading modern service management is a recognised, flexible approach, and Croatian employers already know it."

Join the professionals who trained with Invensis Learning and made the shift.

Sources: MojaPlaca.hr, ERI SalaryExpert (Croatia) 2026.

How to Get VeriSM Foundation Certified in CroatiaStep-by-Step Certification Process

The path to Online VeriSM Foundation certification follows a straightforward single-exam route. Complete the accredited training program, schedule the examination through EXIN, pass the assessment, and earn a globally recognized service management credential.

Step 1

Enroll in VeriSM Foundation Training

Enroll for an upcoming Online VeriSM Foundation course through Invensis Learning , an Accredited Partner of EXIN , and attend the 2-day training.

Step 2

Schedule the Exam

Once you have completed the Online VeriSM Certification Training Course, you can schedule your exam online through the EXIN website. The exam is available in English, Portuguese, Chinese, Dutch, German, and Japanese.

Step 3

Take the Exam

The VeriSM Foundation exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the questions.

Step 4

Qualify the Exam

To pass the exam, you must score 65% or higher. You will receive your results immediately after you complete the exam.

Step 5

Get Certified

Once you have passed the exam, you will be awarded the Online VeriSM Foundation certification.

Step 6

Maintain Your Certification

Uphold the value of your VeriSM Foundation certification by engaging in continuous learning and acquiring Professional Development Units (PDUs).

Course Curriculumof the VeriSM™ Foundation Certification Training

The VeriSM Foundation curriculum follows the official IFDC VeriSM Foundation syllabus and covers seven modules across the digital service management lifecycle.

100% Secure and Safe download

Module 1: The Service Organization

Organizational context
Organizational governance
Digital transformation

Governance and context questions here connect directly to nearly every later module.

100% Secure and Safe download

The Service Management Skills You Will BuildSkills Mapped to the EXIN Syllabus

This VeriSM Foundation training builds the practical service management skills the EXIN exam tests, across all seven topic areas. By the end you can help an organisation define its own flexible, outcome-focused service management approach and prepare for the 40-question exam.

Understand the Digital Service Organisation

Grasp what a service is, how value is co-created, and why digital transformation demands service-centric thinking over technology-centric, prescriptive frameworks.

Build a Consumer-Centric Service Culture

Learn how organisational values, behaviours and ethics shape a service culture that places the consumer and their outcomes at the centre of delivery.

Apply the VeriSM Model and Management Mesh

Work with governance, service management principles and the management mesh, and the Define, Produce, Provide and Respond stages that make the model practical.

Select and Combine Progressive Practices

Understand how ITIL, Agile, DevOps, Lean and SIAM sit within the mesh, and how to choose and blend practices to suit an organisation's real context.

Use Innovative Technologies in Service Delivery

Explore how cloud, artificial intelligence, automation, IoT and analytics influence the mesh and support the Provide and Respond stages of service management.

Get Started with VeriSM in Your Organisation

Learn how to assess maturity, define an initial mesh, integrate existing frameworks and drive continuous improvement to overcome common adoption barriers.

Who Should TakeVeriSM Foundation Certification Training in Croatia?

Service Managers

IT Architects

Service Desk Manager

Project Managers

Process Owners

Process Managers

IT Manager

Business Analysts

Quality Managers

Who Can Take This Certification Training

VeriSM Foundation Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service management learning and professional development journey.

VeriSM™ Foundation Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom VeriSM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official EXIN-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

VeriSM™ Foundation Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

Designed for organizations that want to strengthen service management capabilities, standardize operational practices, and support workforce development through customized team learning initiatives. This format is ideal for VeriSM Foundation training for companies in Croatia seeking to build modern service management capabilities across teams.

Official EXIN-aligned Course Material

Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

VeriSM™ Foundation Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides VeriSM Foundation coaching for professionals seeking individualized support and focused guidance on modern service management concepts and practices.

Official EXIN-aligned Course Material

Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

VeriSM™ Foundation Live Virtual Training

Live online instructor-led sessions

Interactive discussions and virtual activities

Expert guidance from experienced trainers

Practice assessments and revision support

Dedicated Q&A sessions for concept clarification

Fixed schedules for accountability and momentum

Small batch sizes for personalized attention

Access from any location with internet connectivity

Starts from

EUR 1090

Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

Official EXIN-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

Loading schedules…

Why Choose Invensis LearningFor VeriSM Foundation Certification Training in Croatia?

Invensis Learning delivers structured VeriSM Foundation training for professionals and organisations building modern service management capability and preparing for the EXIN exam. Our programmes combine accredited, experienced instructors, flexible delivery formats, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning, a trusted VeriSM Foundation training company in Croatia, provides a professional learning experience designed around practical understanding, real-world application and measurable outcomes.

EXIN Accredited Training Provider delivering official VeriSM Foundation courseware
Accredited, experienced trainers with real IT service management practice
Flexible live online and classroom formats for professionals across Croatia
ISO 9001:2015 and ISO 27001:2022 certified training operations
Comprehensive materials, practice questions and exam preparation support
Dedicated learner support before, during and after your training
Corporate and group training tailored to your team's context
Trusted by professionals and organisations in over 100 countries

12M+

Hours of Training Delivered

Flexible Learning Modes

98%

First-Attempt Pass Rate

5000+

Accredited Trainers Globally

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

VeriSM Foundation Training Locations in CroatiaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

VeriSM Foundation Training Location in Croatia

Hotel Westin, 1, Ulica Isidora Kršnjavoga, Local Board "Mimara", City District Donji grad, Zagreb, City of Zagreb, 10000, Croatia

VeriSM Foundation Training Location in Croatia

Sheraton Zagreb, 2, Ulica kneza Borne, Local Board "Knez Mislav", City quarter Donji grad, Zagreb, City of Zagreb, 10000, Croatia

Corporate VeriSM Foundation TrainingFor Your Teams in Croatia

Suitable for small, medium and large teams
Customised schedules aligned with your team's availability
Delivery through onsite, live virtual or hybrid formats
Accredited trainers with real service management experience
Role-based, industry-relevant examples for better workplace application
Dedicated coordination and support for corporate programmes
Scalable delivery for teams across Croatia and abroad

What Our Learners Say

Passed on My First Attempt

"The management mesh finally made sense of how ITIL, Agile and DevOps fit together in our work. The mock questions and trainer guidance helped me pass the VeriSM Foundation exam on my first attempt."

Ivan Horvat

IT Service Analyst

0/0

A Flexible Approach I Use Daily

"Very practical sessions on the VeriSM model and service culture. I now approach service delivery around consumer outcomes, and I can combine the practices we already use instead of treating them as separate silos."

Ana Kovacevic

Service Delivery Coordinator

0/0

The Right Step for My Career Move

"As someone moving from support into service management, this course gave me the vocabulary and structure I needed. The Getting Started topic was especially useful for planning real change at work."

Marko Juric

IT Support Team Lead

0/0

A Shared Language for the Whole Team

"We trained a mixed team of IT and business staff. VeriSM gave everyone a shared, flexible service management language, and delivery discussions are now far more consistent across departments."

Petra Novak

IT Operations Manager

Telecommunications Sector

0/0

Tailored Training with Real Impact

"The corporate programme was tailored to how we actually work. Our service teams now govern practices through one management mesh, which has improved consistency and reduced friction between functions."

Luka Babic

Head of Service Management

Banking and Financial Services

0/0

4.6

Ratings

100K+

Happy Learners

100+

Locations Worldwide

99%

Training Satisfaction

Enquire with us now

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Frequently Asked QuestionsHere's everything you may ask...

VeriSM Foundation is an entry-level EXIN credential that validates your understanding of VeriSM, a service management approach for the digital age. It covers the VeriSM model, the management mesh, VeriSM patterns and how an organisation defines its own flexible service management approach.

VeriSM Foundation Certification Training in Croatia

What Is the EXIN VeriSM Foundation Certification?Modern Service Management for the Digital Age

Key Highlightsof the VeriSM™ Foundation Training Course

VeriSM Foundation Certification Eligibility in CroatiaDo You Qualify for the VeriSM™ Foundation Exam?

What You Gain from Getting VeriSM CertifiedA Flexible Edge in Modern Service Management

VeriSM Foundation Exam Format in CroatiaWhat to expect on exam day

VeriSM Foundation Certification Cost in Croatia

Your Career Outlook with VeriSM in CroatiaWhy the Credential Is in Demand

SECTORS HIRING

GROWTH TRENDS

Why Modern Service Management Matters in Croatia

ICT Skills Shortage

Framework Fragmentation

Public Sector Digital Transformation

Cloud and AI Adoption

SME Competitiveness

Consumer-Centric Expectations

Where You Stand Today,

And Where VeriSM Foundation Takes You

How to Get VeriSM Foundation Certified in CroatiaStep-by-Step Certification Process

Enroll in VeriSM Foundation Training

Schedule the Exam

Take the Exam

Qualify the Exam

Get Certified

Maintain Your Certification

Module 2: Service Culture

Module 3: People and Organizational Structure

Module 4: The VeriSM Model

Module 5: Progressive Practices

Module 6: Innovative Technologies

Module 7: Getting Started

Course Curriculumof the VeriSM™ Foundation Certification Training

Module 1: The Service Organization

The Service Management Skills You Will BuildSkills Mapped to the EXIN Syllabus

Understand the Digital Service Organisation

Build a Consumer-Centric Service Culture

Apply the VeriSM Model and Management Mesh

Select and Combine Progressive Practices

Use Innovative Technologies in Service Delivery

Get Started with VeriSM in Your Organisation

Who Should TakeVeriSM Foundation Certification Training in Croatia?

VeriSM Foundation Training Modesfor Professionals and Teams

VeriSM™ Foundation Classroom Training

VeriSM™ Foundation Corporate Group Training

VeriSM™ Foundation Focused 1-to-1 Training

VeriSM™ Foundation Live Virtual Training

Why Choose Invensis LearningFor VeriSM Foundation Certification Training in Croatia?

VeriSM Foundation Training Locations in CroatiaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

Corporate VeriSM Foundation TrainingFor Your Teams in Croatia

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