Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Is Lean IT Foundation Training?

    Lean Thinking Applied to IT Services

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    Key Highlights

    of the Lean IT Training Course

    Lean IT Foundation Training Eligibility in the Ireland

    Who Can Enrol?

    The Value You Take Back to the Workplace

    Practical Gains from Lean IT

    Where Lean IT Takes Your Career in Ireland

    Roles, Demand and Pay

    Lean IT skills are valued wherever Irish organisations run IT services under cost and quality pressure, from technology multinationals and financial services to global business services and the public sector. As firms mature their operations and scale digital programmes, professionals who can remove waste and improve flow are in demand for roles such as Process Improvement Analyst, IT Service Delivery Manager, and Continuous Improvement Manager. That demand makes Lean IT training a practical investment for your career. Here is what the Irish market is telling us right now.

    Irish IT Pressures That Make Lean Skills Valuable

    Lean IT is more than theory. It is a practical toolkit for professionals who cut waste, improve flow, and lift service quality every day. Join the teams making Irish IT leaner. Start your journey today.

    Your Ireland Career Shift

    Where You Stand Today

    The Shift Lean IT Delivers

    Ireland's IT market is scaling with digital transformation while facing cost pressure and skills shortages, and employers increasingly value people who can make delivery leaner. Here is which side of that line you want to be on.

    Sources: SalaryExpert, Glassdoor, PayScale (Ireland) 2026.

    Module 2: Focusing on the Customer

    • Understanding the Voice of the Customer concept and how it provides the foundation for all Lean improvement activity in IT organisations
    • Learning Critical-to-Quality concepts and how CTQ characteristics define the measurable attributes of IT services that matter most to customers
    • Exploring the VoC-to-CTQ linking process and how customer feedback and requirements are translated into actionable process improvement priorities

    Module 3: Improving Existing Processes

    • Understanding process definition principles and how IT processes are described, bounded, and documented for improvement purposes
    • Exploring the difference between push and pull systems and how pull-based thinking improves flow and reduces waste in IT service delivery
    • Learning how to create and use SIPOC diagrams to define process boundaries, identify stakeholders, and scope improvement initiatives
    • Applying Value Stream Mapping to visualize the flow of value and waste across IT processes from request to delivery
    • Understanding Heijunka as a demand-leveling technique and how it can reduce variability and improve throughput in IT workflows
    • Implementing 5S across IT environments to create organised, standardised, and sustainably maintained working conditions

    Module 4: Enhancing Operational Performance

    • Understanding Key Performance Indicators and how to define, select, and track KPIs that reflect the operational health of IT services
    • Learning Process Cycle Efficiency as a measure of the proportion of value-adding time within total process lead time across IT workflows
    • Connecting operational performance measurement to the Deming circle and how KPIs drive structured, evidence-based improvement cycles

    Module 5: Organisation

    • Understanding communication cascade as a structured approach to aligning teams around improvement goals and operational priorities in IT organisations
    • Learning visual management principles and how visual displays, dashboards, and workplace organisation tools improve transparency and accountability
    • Implementing Kanban boards as a visual workflow management tool for IT teams, covering design, configuration, and continuous improvement of board structure

    Module 6: Behaviour and Attitude

    • Understanding the behaviours associated with Lean thinking and how they differ from habits formed in traditional, non-Lean IT Foundation working environments
    • Comparing traditional management approaches with Lean management philosophy and the implications for team leadership and decision-making in IT
    • Exploring Lean leadership principles and the role of leaders in creating the conditions for sustained Lean adoption and continuous improvement culture

    Module 7: Lean IT Foundation Leadership

    • Understanding the Shingo model and its guiding principles as a framework for building organisational cultures that sustain Lean IT Foundation practices
    • Exploring how Shingo model principles apply specifically within IT organisations and how they shape the behaviours of leaders, teams, and individuals

    Module 8: Lean IT Foundation Kaizen

    • Understanding DMAIC as a structured improvement methodology and how its Define, Measure, Analyse, Improve, and Control phases apply to IT process improvement
    • Learning the distinction between Kakushin, Kaikaku, and Kaizen as different scales of change and when each approach is appropriate within IT improvement programs
    • Developing a Kaizen mindset and understanding how ongoing, incremental improvement sustains Lean IT Foundation culture beyond formal improvement projects

    Course Curriculum

    of the Lean IT Training

    This Lean IT Foundation training course online is structured across eight modules that progress from the foundational philosophy of Lean and its origins in the Toyota Production System through to the practical application of Kaizen, DMAIC, and continuous improvement leadership within IT organisations. Each module builds on the previous one, ensuring that participants develop a complete, coherent, and practically applicable understanding of Lean IT Foundation. The curriculum is designed to be relevant to the full range of IT roles and functions, from service delivery and operations to software development, testing, architecture, and process management as practiced across the Ireland.

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    The Lean IT Skills You Will Build

    Tools You Can Use at Work

    Skills covered in Lean IT training span the full eight-module syllabus, from Lean foundations and customer value to process improvement, performance, organisation, leadership, and Kaizen. By the end, you can apply Lean tools to real IT work and lead measurable improvement.

    Apply the Five Lean Principles to IT

    Put customer value, value stream, flow, pull, and perfection to work in IT services, and classify activity as value-add, necessary non-value-add, or waste (muda, mura, muri).

    Capture the Voice of the Customer

    Identify customer types and needs, translate the Voice of the Customer into Critical to Quality requirements, and find fresh sources of continuous improvement.

    Map and Improve Value Streams

    Use SIPOC, Value Stream Mapping, push and pull, Heijunka, and 5S to define processes, expose bottlenecks, and improve how IT work flows end to end.

    Manage Operational Performance

    Drive performance with the Deming circle (PDCA), Key Performance Indicators, Process Cycle Efficiency, and time-based measures that matter in IT.

    Organise for Flow and Visibility

    Set up communication cascades, performance dialogue, and Kanban and other visual management boards so teams empower people and keep improvement visible.

    Lead Kaizen and Lean IT Change

    Apply the Shingo model, Lean leadership behaviours, and Kaizen with DMAIC, Kakushin, and Kaikaku to make continuous improvement a lasting habit.

    Who Should Take

    Lean IT Training in Ireland?

    IT Professionals

    Project Managers

    Team Leaders

    IT Service Managers

    Software Developers

    Testers and QA Professionals

    IT Architects

    Process Practitioners

    Lean Coaches

    Who Can Take This Certification Training

    Lean IT Training Modes

    for Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Lean IT Foundation online training options available.

    Lean IT Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Lean IT Corporate Group Training

    • Customised training aligned to organisational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organisations that want to build capabilities at scale, standardise knowledge, and support workforce development through customised team learning initiatives and Lean IT Foundation training for companies.

    Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Lean IT Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customised learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by our Lean IT Foundation training institute.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Lean IT Live Virtual Training

    Lean IT Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 800

    Please Note: Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for Lean IT Training in Ireland

    Accredited, Practical and Flexible

    Invensis Learning delivers structured, EXIN-accredited Lean IT training for professionals and teams across Ireland who want to cut waste, improve flow, and raise service quality. Our programmes combine certified trainers, interactive instruction, industry case studies, and learner-focused support, all backed by ISO-certified quality and information security standards. As an established Lean IT training company in Ireland, we bring this expertise to every learner. Whether you enrol as an individual or plan team training for your IT function, we provide a practical learning experience built around real-world application and measurable improvement.

    • Lean IT Foundation Training accredited by EXIN
    • Experienced, certified trainers with real Lean and IT practice
    • Interactive, instructor-led sessions with case studies and exercises
    • Flexible formats: live virtual (online) and corporate on-site delivery
    • Flexi Pass to attend the training twice within two months
    • Accredited courseware, quizzes, and practice-based learning support
    • ISO 9001:2015 and ISO 27001:2022 certified operations
    • Dedicated learner support before, during, and after training

    4

    Flexible Learning Modes

    99%

    Training Satisfaction

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Lean IT Training Locations in Ireland

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    Lean IT Training Location in Ireland

    Adare Manor, Adare, Co. Limerick, V94 W8WR, Ireland

    Lean IT Training Location in Ireland

    Ballyfin Demesne, Ballyfin, Co. Laois, Ireland

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    Corporate Lean IT Team Training

    Build a Lean Culture in IT

    • Tailored Lean IT training for IT, service, and operations teams
    • Flexible delivery via live virtual, on-site, or blended formats
    • Schedules aligned with your team's availability across Ireland
    • Role-based examples and case studies relevant to your industry
    • A shared Lean vocabulary and standard improvement approach
    • Dedicated coordination and support for group programmes
    • Scalable delivery for local, regional, and global teams

    Trusted by Teams Across Ireland

    AccentureIBMDell TechnologiesAIBBank Of IrelandESB

    What Our Learners Say

    Practical Lean Tools I Use Every Week

    "The training made Lean click for IT work. Within weeks I mapped our incident process, cut two handoffs, and shaved real time off resolution. The tools are practical and easy to apply on the job."

    Ciara Byrne

    IT Service Delivery Analyst

    A New Way to See Our Processes

    "Value Stream Mapping and the Voice of the Customer sessions changed how I look at our service desk. I now spot waste I used to accept as normal. The trainer kept everything grounded in real IT examples."

    Declan O'Sullivan

    Process Improvement Specialist

    Great Step into a Process Role

    "As someone moving from testing into a quality role, the Kaizen and DMAIC modules gave me a clear method to drive improvement. The pace suited beginners and the exercises were genuinely useful."

    Aoife Kelly

    QA Engineer

    Common Language for Our Whole Team

    "We ran this for our shared-services IT team and it gave everyone a common Lean language. The standard approach to mapping and 5S has already reduced rework across two service lines. Well structured and flexible."

    Niamh Doyle

    Head of IT Operations, Global Business Services

    Tailored Delivery That Fit Our Teams

    "The corporate sessions were tailored to our environment and the on-site delivery worked around our schedule. Our managers now use Kanban and PDCA consistently, and our continuous improvement culture is finally sticking."

    Fergal Murphy

    L&D Manager, Financial Services

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    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

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    Frequently Asked Questions

    Here's everything you may ask...

    Lean IT applies Lean principles, thinking, and tools to IT services and operations to improve delivery, remove waste, and drive continuous improvement. This foundation-level training suits IT professionals, service managers, team leads, developers, testers, IT architects, process practitioners, and Lean coaches across Ireland.