Course Overview

    Overview

    What's Included

    Course Highlights

    Eligibility Criteria

    Benefits

    Who Can Take

    What Is Quality Function Deployment and How Does It Work?

    The Customer-To-Design Method

    Quality Function Deployment course badge

    What's Included in Your Quality Function Deployment Training

    • One-day interactive instructor-led training across eleven modules

    • 8 PDUs on completion of the training

    • Coverage of the four phases of the QFD process

    • Copy of course material and SME-prepared study guide

    • Course completion certificate from Invensis Learning

    Key Highlights

    of the Quality Function Deployment Training Course

    Quality Function Deployment Training Eligibility in the Ireland

    Who Can Enrol?

    Why QFD Delivers Real Design Value

    Value You Apply at Work

    Who Should Take Quality Function Deployment Training in Ireland?

    • R&D Personnel

    • Project Managers

    • Service Team Leaders

    • Design and Process Engineers

    • Manufacturing Engineers and Managers

    • Quality Personnel and Consultants

    • Marketing and Sales Professionals

    • Product Development Personnel

    Where QFD Skills Take Your Career in Ireland

    Roles, Sectors and Demand

    Quality Function Deployment skills are in demand across Ireland's medical device, pharmaceutical, technology and advanced manufacturing base, where employers must translate exacting customer and regulatory requirements into robust design. Ireland hosts 14 of the 15 largest medtech firms and operations of every top global pharma company, so professionals who complete Quality Function Deployment training and can run the Voice-of-the-Customer to design translation are valued across design, quality, R&D and product roles. Demand spans quality engineer to quality manager and product manager level, and here is what the market is showing.

    Industry Forces Driving Demand for QFD Skills in Ireland

    QFD is a practical, career-shaping skill for anyone who turns customer needs into design. Join product, quality and design professionals across Ireland building customer-driven products. Start your QFD journey today.

    Your Ireland Skills Transformation

    Your Design Practice, Before and After QFD

    A Practical Transformation

    Ireland's design and manufacturing sector is scaling fast, and employers increasingly separate professionals who can prove design meets customer needs from those who cannot. Here is the shift that QFD skills make.

    Sources: Indeed, Glassdoor, Morgan McKinley (Ireland) 2026.

    Module 2: Pre-Planning a QFD Project

    • Defining project scope, objectives, and completion criteria for a QFD initiative
    • Assembling the cross-functional QFD team and assigning roles and responsibilities
    • Gathering Voice of the Market data and establishing documentation requirements

    Module 3: Voice of the Customer

    • Understanding the three quality levels from the Kano Model: basic, performance, and excitement
    • Methods for collecting customer information including interviews, surveys, and observation
    • Translating raw customer input into structured, actionable customer requirement statements

    Module 4: Needs vs. Features

    • Distinguishing between what customers need and how products or processes can deliver those needs
    • Understanding abstraction levels and how to move from customer language to technical descriptors
    • Translating customer needs into measurable performance characteristics for the QFD matrix

    Module 5: Calculating a QFD Matrix

    • Understanding the whats versus hows framework and its role in QFD matrix structure
    • Building the relationship matrix and applying weighting scales to prioritise design requirements
    • Completing Phase I QFD calculations to generate a ranked set of technical design targets

    Module 6: Rooms in the House of Quality

    • Understanding the structure of the House of Quality including the roof, walls, ceiling, and floor
    • Building each room of the House of Quality step by step and understanding its role
    • Evaluating and interpreting completed House of Quality matrices for design decision-making

    Module 7: Beyond the House of Quality

    • Applying the Phase II product design matrix to translate technical requirements into component characteristics
    • Building Phase III process design matrices and Phase IV production planning matrices
    • Connecting the four-phase QFD cascade to ensure design intent flows through to production

    Module 8: Affinity Diagrams

    • Creating affinity diagrams to organise large volumes of customer requirements into logical groups
    • Facilitating team-based affinity sessions to build shared understanding of customer needs
    • Using affinity diagrams as input to the QFD matrix planning process

    Module 9: Tree Diagrams

    • Building tree diagrams to hierarchically decompose high-level requirements into detailed specifications
    • Using tree diagrams to connect customer needs to measurable technical attributes
    • Integrating tree diagrams with the QFD matrix to improve requirement traceability

    Module 10: Cause-and-Effect Diagrams

    • Constructing cause-and-effect diagrams to identify contributors to quality and design performance gaps
    • Using fishbone analysis within a QFD context to address root causes of customer dissatisfaction
    • Combining cause-and-effect analysis with QFD matrix outputs to prioritise design improvements

    Module 11: Flowcharts

    • Creating process flowcharts to document and visualize product development and quality workflows
    • Using flowcharts to map handoffs, decision points, and quality checkpoints in the design process
    • Integrating flowcharts with QFD planning to align process steps with customer requirements

    Course Curriculum

    of the Quality Function Deployment Training

    The online Quality Function Deployment training course curriculum in the Ireland is structured across eleven modules delivered in a one-day intensive programme. The course progresses from foundational QFD concepts through to advanced matrix construction, House of Quality application, and supporting quality tools.

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    Skills You Will Build in This QFD Course

    The Full QFD Toolkit

    This section answers what you will learn in Quality Function Deployment training: you gain a complete, practical command of the House of Quality and the four-phase QFD method. By the end of the one-day programme you can capture customer needs, build and interpret a House of Quality, and cascade requirements through to production.

    Capture the Voice of the Customer

    Collect and structure customer needs using interviews, observation, surveys and the affinity diagram, then organise them into primary, secondary and tertiary requirements as the foundation of a sound QFD analysis.

    Classify Needs with the Kano Model

    Separate must-be, performance and delighter requirements so you invest design effort where it drives the most customer satisfaction, and weight requirements by real importance.

    Build the House of Quality

    Construct all six rooms of the House of Quality, from customer requirements and engineering characteristics to the relationship matrix, correlation roof, competitive benchmarking and engineering targets.

    Interpret the Matrix for Decisions

    Calculate column importance, find design hot spots and conflicts, and translate the completed House of Quality into a prioritised engineering specification your design team can act on.

    Cascade QFD Through Four Phases

    Carry customer requirements from product planning into parts deployment, process planning and production control, creating full traceability from need to quality check.

    Apply QFD in DFSS, DMAIC and Services

    Use QFD in the DMADV Measure phase and the DMAIC Define phase, and extend the House of Quality to service, healthcare and software design contexts.

    Quality Function Deployment Training Modes

    for Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey with the best Quality Function Deployment online training options.

    Quality Function Deployment Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Quality Function Deployment training combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Quality Function Deployment Corporate Group Training

    • Customised training aligned to organisational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build capabilities at scale, standardise knowledge, and support workforce development through customised Quality Function Deployment training for companies.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Quality Function Deployment Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customised learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by thr trusted Quality Function Deployment training company.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Quality Function Deployment Live Virtual Training

    Quality Function Deployment Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 340

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences delivered through weekday Quality Function Deployment training.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for QFD Training in Ireland

    Practical, Expert-Led Training

    Invensis Learning delivers practical Quality Function Deployment training for professionals and teams across Ireland who want to turn customer requirements into better design decisions. Our programmes combine experienced trainers, hands-on House of Quality workshops, flexible delivery formats and organised courseware, so you leave able to apply QFD on real products and services. As a trusted Quality Function Deployment training company in Ireland, we support you whether you enrol as an individual or plan group training for your team, and you get a professional learning experience built around practical understanding, real-world application and measurable outcomes, backed by ISO 9001:2015 quality management and ISO 27001:2022 information security.

    • Experienced trainers with real product development and quality management expertise
    • Hands-on House of Quality workshops using realistic product and service examples
    • Flexible delivery: live virtual, classroom and onsite training across Ireland
    • Practical, tool-focused learning you can apply on the job the next day
    • ISO 9001:2015 quality management and ISO 27001:2022 information security
    • Dedicated learner support before, during and after the programme
    • Corporate and group training tailored to your team and sector
    • Trusted by professionals and organisations across 100+ countries

    500+

    Corporate Clients

    12+

    Years of Training Excellence

    24/7

    Learner Support

    50+

    Industries Served

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Quality Function Deployment Training Locations in Ireland

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    Quality Function Deployment Training Location in Ireland

    Adare Manor, Adare, Co. Limerick, V94 W8WR, Ireland

    Quality Function Deployment Training Location in Ireland

    Ballyfin Demesne, Ballyfin, Co. Laois, Ireland

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    Corporate QFD Training in Ireland

    Build Design Capability Together

    • Customised QFD training built around your products, sector and team
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Hands-on House of Quality workshops using your own real projects
    • Experienced trainers with product development and quality expertise
    • Schedules aligned with your team's availability across Ireland
    • Progress tracking and dedicated coordination for group programmes
    • Scalable delivery for local, regional and global teams

    Trusted by Leading Enterprises in Ireland

    Boston ScientificMedtronicStrykerAbbottPfizerEli Lilly

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    We also deliver Quality Function Deployment Training across multiple cities in Ireland

    Quality Function Deployment training for individuals and teams. Select a city in Ireland to view upcoming dates, formats and pricing.

    Quality Function Deployment Training Course in CorkQuality Function Deployment Training Course in Dublin

    Frequently Asked Questions

    Here's everything you may ask...

    Quality Function Deployment training is a practical, one-day skills course that teaches the QFD methodology and the House of Quality. You learn to capture the Voice of the Customer, translate customer requirements into measurable engineering characteristics, prioritise design decisions, and cascade QFD through product, parts, process and production planning.