Module 2: Enhanced ITIL Service Value System (SVS)
- Evolution of the Service Value System in Version 5
- Updated governance approaches
- How guiding principles apply in AI-enabled environments
- Value chain activities enhancements
Starts from
ILS 1510
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
What Is New and Changed Since ITIL 4
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in jerusalem, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.
8 hours of instructor-led training
8 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Bridge Digital Courseware
Practice questions, mock assessments and revision materials
PeopleCert ITIL V5 Foundation Bridge exam voucher
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL (Version 5) Foundation Bridge Training Course
Do You Qualify for the ITIL (Version 5) Foundation Bridge Exam?
Of Upgrading from ITIL 4 to ITIL 5
The ITIL Foundation Bridge (Version 5) exam tests only what is new and changed in ITIL (Version 5) relative to ITIL 4. Existing ITIL 4 knowledge is assumed as the baseline and is not re-tested. The exam covers the five topic areas PeopleCert publishes for the Bridge: key enhancements in ITIL (Version 5), digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL (Version 5) in practice. Through a combination of multiple-choice questions, candidates are tested on their understanding of the differences between ITIL 4 and ITIL (Version 5).
IT Service Manager
ITSM Practitioner
Service Desk Lead
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
ITIL-certified Professional
Roles, Demand and Pay
ITIL remains the benchmark for service management capability across Jerusalem, valued by high-tech employers in Har Hotzvim, pharmaceutical and medical-device firms, healthcare networks and the many government bodies based in the capital. As organisations adopt ITIL 5 and AI-enabled ITSM, holding the current credential helps you stand out. Demand runs from service desk lead through to IT service manager and operations manager, and here is what the local market is telling us right now.
Designation
ITIL (Version 5) Foundation Bridge Certified Professionals in jerusalem : Salary Insights and Trends
Hiring Companies in jerusalem
ERI · PayScale (Israel) 2026
Source: Intel · Mobileye · Hadassah · Teva
The ITIL 5 Bridge is more than a refresh. It keeps your service management credential current as Jerusalem employers modernise. Join the professionals leading the move from ITIL 4 to ITIL 5 and start your transition today.
Jerusalem's high-tech, healthcare and public-sector employers are modernising service delivery, and they increasingly expect credentials on the current ITIL framework. Here is which side of that line you want to be on.
Sources: SalaryExpert, PayScale, Glassdoor (Israel) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation Bridge path in jerusalem is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.
of the ITIL (Version 5) Foundation Bridge Certification Training
The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.
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With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.
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Built on the ITIL 5 Updates
Skills covered in the ITIL 5 Foundation Bridge focus on what is new and changed in ITIL 5, not the full Foundation syllabus. By the end of the programme you can apply the updated framework to digital, AI-enabled service delivery and are ready for the exam.
Skills covered in the ITIL 5 Foundation Bridge start with the key enhancements since ITIL 4. You will identify which concepts are new, which are refined, and how ITIL 5 is structured differently, so you focus only on what matters to transition.
Understand how ITIL 5 reflects modern digital and AI-enabled environments, and how growing complexity across cloud, multi-supplier and platform delivery shapes digital product and service management across the lifecycle.
Gain clarity on the new, renamed and redefined terminology in ITIL 5 and how core concepts have been updated, so you communicate confidently and consistently with teams, partners and stakeholders.
Learn how ITIL 5 reinforces value creation across the full stakeholder ecosystem, linking strategy, delivery and measurable outcomes, including the role of sustainability and experience.
Explore how the product and service lifecycle structures digital delivery from discovery through operation, and how value stream management helps track and demonstrate measurable outcomes.
Integrate the ITIL 5 enhancements into your existing ITIL 4 knowledge and apply the updated guidance to improve collaboration, service performance and results in real organisational contexts.
for Professionals and Teams
We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations looking to upgrade employee knowledge to the latest ITIL framework, standardise service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customised to organisational requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customised coaching support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
ILS 1510
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.
Accredited, Expert-Led Preparation
As a trusted ITIL 5 Foundation Bridge training company in Jerusalem, Invensis Learning delivers structured ITIL 5 Bridge training for professionals and organisations that need to update their service management credential from ITIL 4 to ITIL 5. As a PeopleCert Accredited Training Organization, we combine accredited trainers, official courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding and a clear, supported path to the ITIL 5 Foundation credential.
4
Flexible Learning Modes
98%
First-Attempt Pass Rate
5000+
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL V5 Foundation Bridge Training Location in jerusalem
King David, Dror Eliel, Yamin Moshe, Jerusalem Jerusalem, Jerusalem District, Jerusalem District, 9114001, Israel
ITIL V5 Foundation Bridge Training Location in jerusalem
Waldorf Astoria Jerusalem, Ben Shimon, Nachalat Sheva, Mahana Israel, Jerusalem | Jerusalem, Jerusalem District, Jerusalem District, 9419008, Israel
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ITIL (Version 5) Foundation Bridge training for individuals and teams. Select a city in Israel to view upcoming dates, formats and pricing.
Here's everything you may ask...
The ITIL 5 Foundation Bridge is an accredited transition qualification for professionals who already hold any ITIL 4 certification and want to update their knowledge and credential to ITIL 5. It focuses only on what is new and changed, so you do not repeat content you already know.